Breakfast and dinner served, local cuisine
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Reviews of Vercelli Palace Hotel

4 out of 5
Vercelli Palace Hotel
Via Tavallini 29, Vercelli, VC

Reviews

8.2

Very Good

Rating 10 - Excellent. 134 out of 278 reviews" "
Rating 8 - Good. 67 out of 278 reviews" "
Rating 6 - Okay. 42 out of 278 reviews" "
Rating 4 - Poor. 27 out of 278 reviews" "
Rating 2 - Terrible. 8 out of 278 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vercelli Palace is a nice hotel. But we only found one restaurant within walking distance. But they had the best pizza of our whole trip! The breakfast buffet at this hotel was excellent!
Stayed 1 night in Jul 2023

10/10 Excellent

Edmund

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Musab H.

Business traveler
Disliked: Staff & service
The restaurant and cleaning staff are nice. However, I have been traveling for years as part from my job, the worst receptionists I've ever dealt with are in this hotel, they are absolutely helpless & slackers, it's not a language barrier, they just don't want to do the simplest jobs, and if you dare to ask them politely, they don't hesitate to roll their eyes and huff & buff! It wasn't one time, many times until I was intimidated to speak to them or even make eye contact whenever I leave or arrive to the hotel! Honestly shocking.
Stayed 6 nights in Nov 2022

8/10 Good

Gjovan, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for a 4 star
Stayed 1 night in Oct 2022

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2022

10/10 Excellent

Mercy

Stayed 3 nights in Jun 2022

10/10 Excellent

Alessandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Professional setting. Nice stay.
Stayed 1 night in Nov 2021
Response from Giulia on Jan 18, 2022
Gentile Ospite, siamo lieti che il Suo soggiorno sia stato confortevole e del punteggio assegnato, lavoriamo ogni giorno al fine di poter fornire ai nostri clienti il miglior servizio. VPH****

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and rooms were clean
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast not very good. Shower difficult for a senior citizen.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every think ok.but WiFi on the room (5th Floor) not wel.very poor
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Ok, but too hot
Arrived late, air con may or may not have been working but was unable to get old system to work so slept in circa 25 degree heat. Hotel was well presented and ok if working in the area.
Stayed 1 night in Apr 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable over night stay.
Large comfy bed, room size good, bathroom great, breakfast no complaints. 5 minutes walk to fantastic local restaurant with pizzas and pasta dishes. Free under cover parking a real bonus.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

adam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Sophie

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
The hotel was very disappointing, the room was very basic, not very clean, TV didn't work. Photos had nothing to do with the reality. It should have been tagged as 2 stars at most.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Well located hotel with good facilities.
Good transit hotel mainly used by guys working in the local area. Quiet industrial environment convenient to the motorway network. A short ride into pleasant town with plenty of restaurants.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Felipe, Brasil

Liked: Cleanliness, property conditions & facilities, room comfort
Good room
It WAS a good hotel for the price, the neighborhood it's not that good but we had a car. Dinner weak, only the Italian menu option of food, and for me and my wife are too much food. So the diner was expensive.

6/10 Okay

sparky296, Broken Arrow OK USA

Liked: Staff & service
Disliked: Cleanliness
Limited options in Vercelli
We found a limited number of motels in the Malpensa area in our price range so we took a chance on the Vercelli Palace. Vercelli appears to not be a tourist town with limited restaurant options outside the hotel. Staff was friendly and accommodating however their English was limited. The restaurant offering was good. The room comfort was acceptable. The motel could have been much cleaner. The hallway needed a serious vacuuming. At first glance the room seemed clean, however several corners had cob webs or spider webs with spiders. We also found hair in the bathroom. We were grateful for the place to stay under the circumstances but will probably not return.

6/10 Okay

andreas

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Vercelli Palace Hotel
A coworker said it is known as one of the finest hotels in Vercelli. I found it very nice. I would definitely stay there again.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel would be perfect for someone who drives, its on a motorwayso you couldn't walk into the city. next to the hotel is a supermarket which was handy. I only have one complaint. On leaving the hotel I asked for a taxi to be phoned. the previous day we paid €10 from the train station to the hotel. upon leaving we took a much shorter journey from the hotel to the Stadium. €15 we were charged for five minutes in the car. you might ask why is this the hotels fault and the reason I blame the hotel is because the taxi was being drove by a driver who's cab was advertising the hotel. Definitely recommend the hotel call the cab office and not this one specific robber.

8/10 Good

Alessandro

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Gregorio

Liked: Staff & service
Stayed 2 nights in Feb 2024

6/10 Okay

Alessandro

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
termostato sballato con 30 gradi in camera ho dovuto dormire con la finsetra aperta
Stayed 1 night in Jan 2024

10/10 Excellent

sanda

Traveled with partner, Traveled with pets
Liked: Amenities, property conditions & facilities
La struttura si presenta nella norma , abbastanza pulita , personale gentile.camera grande pulita al sesto piano che e dedicato a chi ha un amico a 4 zampe
Stayed 1 night in Feb 2024

8/10 Good

Tiziano

Business traveler
Liked: Cleanliness, staff & service, room comfort
Se il prezzo è basso va bene
Rimane comunque uno dei miei hotel di riferimento quando il prezzo è basso. O meglio proporzionalmente allo stato dell’hotel non più ottimale per essere un 4 stelle. Ricevimento ok. Colazione ok. Parcheggio ok.
Stayed 1 night in Dec 2023

6/10 Okay

Leonardo

Traveled with family
Liked: Staff & service
Buono. Nella media ma non sufficiente per un 4 stelle.
Stayed 1 night in Dec 2023

8/10 Good

Alessandro

Business traveler, Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Corrado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

michele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Andreas

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Guglielmo

Stayed 1 night in Nov 2023

10/10 Excellent

Kamel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hôtel pour plusieurs nuits
Top, service accueillant et très souriant !
Stayed 2 nights in Nov 2023

8/10 Good

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel correct
Hôtel correct, et personnel très aimable et à l,écoute du client
Stayed 3 nights in Oct 2023

10/10 Excellent

michele

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Antonia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Alessandro

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

domenico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo
ottima struttura, camere spaziose moderne . personale molto gentile e professionale. e' stata una ottima scelta. Consigliato
Stayed 1 night in Oct 2023

6/10 Okay

Alessandro

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Gertjan

Stayed 1 night in Aug 2023

8/10 Good

Luca

Traveled with family
Liked: Staff & service, room comfort
Ottima stamberga
Tutto ok
Stayed 3 nights in Jul 2023

8/10 Good

Natascha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Abbiamo dormito solo 1 notte, eravamo di passaggio: funzionale, personale cordiale.
Stayed 1 night in Jul 2023

6/10 Okay

Victor

Traveled with partner
Liked: Staff & service
Ok
Stayed 1 night in May 2023

10/10 Excellent

GILBERT

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Je recommande
Hôtel bien placé, calme, facile d'accès avec un grand parking. Personnel très accueillant. Un petit déjeuner sucré/salé très diversifié sous forme de buffet contentera la plupart des voyageurs. Rien à redire sur la propreté, parfait. Belle chambre mais cela aurait été parfait si nous n'avions pas été confronté à quelques petits désagréments faciles à corriger comme la mauvaise fermeture de la fenêtre, la commande du chauffage défectueuse, vraiment dommage. Pour résumer difficile de trouver mieux pour le rapport qualité/prix.
Stayed 5 nights in Apr 2023