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Rating 10 - Excellent. 525 out of 1000 reviews" "
10 - Excellent
525
Rating 8 - Good. 297 out of 1000 reviews" "
8 - Good
297
Rating 6 - Okay. 96 out of 1000 reviews" "
6 - Okay
96
Rating 4 - Poor. 41 out of 1000 reviews" "
4 - Poor
41
Rating 2 - Terrible. 41 out of 1000 reviews" "
2 - Terrible
41
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Sara
Traveled with family and small children
May 6, 2024
Liked: Cleanliness, staff & service, amenities
We loved staying at this hotel, during our stay part of our sink broke and the staff handled the situation amazingly. I will definitely stay here again!!
Easy to park, amenities near by. Chose this hotel because it had a restaurant and a bar. However, both were closed due to bartender illness. :-( Went to get ice, but found NO icemaker on the 3rd floor. :-(
Excellent breakfast service and front desk service. I was disappointed that room 407 did not have any USB ports available and no business room to print from my computer. The HVAC vents are dirty in rooms 407 and 403. Some escutcheon plates are misaligned.
In room 403 the plastic on the bottom of the bed near the window is sticking out and can cause an injury.
I like how the bedspreads fit tightly on the mattresses to avoid someone tripping on it.
Front desk lady was rude when I asked why our room was not cleaned. She very rude state I should have read the memo at the front desk and in my bathroom stating I needed to "request" room cleaned each morning. When I checked in I was NOT made aware of this "memo" not to mention the supposed sign in my room did NOT mention to contact front desk if I wanted room cleaned. Not to mention when I check in my room refrigerator had the previous guest food still in the refrigerator. I will NOT be booking this hotel again.
AC was not very cold in the room. Needs updates. One of my pillows was clearly old as you could see faded yellow color. Not bad overall but needs some refreshing.