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"Broken lock heat very high not manageable"

"Hot tub wasn't working properly. No bubbles. I had to fix the toilet as the handle was loose. One side of the toaster is broken and only toasts one side of the bread. Other than that the breakfast was good. Liked how the parking lot on the side had a door that went right to the elevator."

"Bryant and the rest of the staff were amazing. The cleaning lady extremely friendly. I recommend this place for everyone looking tobstayvon a cozy and friendly hotel. The only thing I would have changed is for a better fitness room."

"Overall I enjoyed by stay, it was a great value, and literally one minute from PVD airport which was my purpose of staying, to catch a morning flight. I arrived late in evening, staff were friendly enough, and quickly checked me in. I got a third floor room although it was directly across from the elevator which was noisy at times. I had a 1 queen room, it was a bit small and cozy, with minor road noise, as it faced a busy road, but otherwise it was an enjoyable stay. The room was clean, bed was comfortable, room was a bit dated but acceptable and everything worked. I liked the soap/shampoo products. No soap bar though. Good water pressure in shower. Breakfast was great, lots to choose from, including a pancake machine, eggs were good, and I LOVED the yogurt machine with toppings like oreos or chocolate chips! The yogurt was delicious! I would definitely stay again if I have an early flight in the future! "

"We really enjoyed staying at this Inn. The room is spacious and very clean, equipped with a mini fridge and microwave. The bed is very comfortable. The room temperature can be adjusted and The windows can be opened. The Inn is placed within walking distance from shops and restaurants, there is a supermarket near by with fresh produces. Also the Inn is very close to Interstate which makes very accessible. The staff is very friendly and professional. We will stay here again. Thank you for your hospitality. "

"Excellent"

"The room that was assigned to me shouldn’t have been since it clearly was still under renovation. The ceiling in the bathroom was patched up and the shower was missing the middle part of the hardware. The room was cleaned and the dirty towels was rolled up and place on the shelf that was outside of the bathroom. It was extremely noisy Saturday night and the guests above me must forgot that they wasn’t home with all the jumping and stomping over my head. When I went to my family’s room the ceiling paint was hanging in the shower."

"I wish I wrote his name down, but the person at the front desk when I arrived was so beyond kind, thoughtful, and accommodating. My reservation did not come through. Since it was through a travel app, he offered ways that I could resolve it. He came by to ask if I wanted a glass of water as I worked through it. Above and beyond while working with other customers that had arrived."

"I researched the area for an overnight stay. This hotel had an “8” review. I booked a deluxe queen room with a balcony or a patio. We arrived and thought the lobby was cute and clean. Our first experience with the front desk was pleasant enough. We checked in and then proceeded to our room. The first thing I noticed were the dirty filthy carpets, and the first elevator, which was closest to our room, was inoperable. We had to proceed to the far other end of the building to take the other elevator to the third floor. The room looked okayyy but definitely had not been cleaned thoroughly and the beds looked lumpy and unkempt. There was no balcony. We dropped our bags and decided to check out the rest of the hotel. The entire first floor was in a demolished state. It smelled of must and mold and there was a gaping hole in one of the walls and smoke alarms hanging by wires from the wall. We proceeded to the pool area and had to walk through construction and debris. Also having to interrupt construction workers on ladders to get through to the pool. There was no changing room, no bathroom in the pool area or near the pool area and the pool was filthy. We couldn’t even see the bottom of it. I went out to the front desk to inquire about it, and the hotel clerk was unsure if it was treated with chlorine. We just got an overall feeling that the entire hotel was not clean. Staff was unhelpful and rude when we explained why we wanted to leave. "