Outdoor pool, sun loungers
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Reviews of Le Stanley Hotel and Suites

Le Stanley Hotel and Suites
33 Rue de la Riviera, Nouméa

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 128 reviews" "
Rating 8 - Good. 67 out of 128 reviews" "
Rating 6 - Okay. 24 out of 128 reviews" "
Rating 4 - Poor. 7 out of 128 reviews" "
Rating 2 - Terrible. 3 out of 128 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
No cooking utensils
Stayed 2 nights in Nov 2023
Response from william on Nov 13, 2023
Hello and thank you for your feedback.Regarding kitchen utensils and as indicated in the apartment, everything is available at the hotel reception. However, we hope that you had a pleasant stay.SincerelyBooking department

4/10 Poor

Ian

Pretty average
Stayed 13 nights in Oct 2023
Response from william on Oct 22, 2023
Thanks for your feedbackWe are sorry that your stay did not meet your expectations. We assure you that we will do everything we can to best satisfy our customers.Sincerely

2/10 Terrible

Elizabeth Anne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shocking rooms with a lovely tiny balcony view (hence 1 star and not zero!). Sadly the Hibiscus rooms at Le Stanley have not been maintained in decades. Grime in every corner, chipped paint, woodwork and walls, holes in sheets, gurgling drains, rust in bathroom and a downright dangerous shower/bath. I had to request my room be cleaned by day 4 of my 7 day stay as no one came near it!! Zero security with randoms knocking on doors late overnight on the weekends (able to just walk in off the street) and thumping music many nights. Paper thin walls with noisy people on all sides. The list goes on and on. Local bus service good for day trips but completely stranded after 6.30pm with no restaurant on site or close by (although there is a small snacks and quick meals shop in the foyer which is appreciated). The location is a long way from the centre of Nouméa in a residential area. The one shining light for the location was the lovely mangroves walk through to Amorino Café (1.3km) in the big park by the river. Sorry Le Stanley but you are Le Has Been and not recommended!!
Stayed 7 nights in Jul 2023
Response from william on Aug 7, 2023
Hello and thank you for this feedback.We are sorry that your stay at the Stanley did not live up to your expectations.Indeed, the establishment is not very recent, and that is why major renovation works are currently in progress in order to overcome the various points mentioned in your comment.Thank you for pointing out the view that the hotel provides on the lagoon, the very beautiful walk through the mangroves, as well as our small shop available to customers in the hall of the hotel.Rest assured that we are doing everything we can to improve our quality of service.Sincerely

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
New Caledonia in comparison to NZ and AU is quite expensive, you get good value for money here. It's a bit off the beaten track, which we prefer. It's dated, but has everything one would otherwise need. Be sure to take advantage of the breakfast, it's huge and only $23 NZD. We stayed a couple of different nights in a suite and each room opens out either directly to the water (level 1) or with views to the ocean (level 2) and were clean and large. The staff were lovely, having google translate helped with one of our trickier queries. The staff were very accommodating, recommend having a car, but there is a bus that ran quite frequently too (didn't use it, but there was always one whenever we went to our car). Highly recommend especially if you're just needing somewhere safe to spend the night.
Stayed 1 night in May 2023
Response from Maéva on Jun 1, 2023
Bonjour, Thank you very much for your feed back. It will be a pleasure to welcome you at the Stanley Hotel. Kind Regards.

8/10 Good

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and freindly staff room had convenient kitchen but is a fair way from the central part of the city.
Stayed 7 nights in May 2023
Response from Maéva on May 30, 2023
Thank you very much for your feed back. Hto see you again at the Hotel le Stanley. Regards

6/10 Okay

Deborah Elizabeth

Stayed 1 night in Apr 2023
Response from Maéva on Apr 11, 2023
Thank you very much for your feed back. Hto see you again at the Hotel le Stanley. Regards

8/10 Good

Ernest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful balcony views onto the bay, swimming pool, excellent value breakfast and small shop with grocery items. Bus stop connecting to all Noumea buses outside the hotel door as well as two large capacity car parks. Reception staff ever so helpful & fantastic if you want either assistance practicing your limited French or those with no knowledge of French.
Stayed 11 nights in Feb 2023
Response from Maéva on Mar 1, 2023
Thank you very much for your feed back. It will be a pleasure to welcome you at the Stanley Hotel. Kind Regards

8/10 Good

John, Homps

Traveled with partner
Liked: Staff & service, amenities
Le Stanley is showing its age. Nevertheless, you can't find a hotel that is more convenient if you are flying in or out of Magenta airport (downtown Nouméa. It's a short cab ride away or a regular stop for the shuttle bus to the main airport about 50 minutes north. Good breakfast choices. Nice views, in fact everything works okay but it's best to do your wifi work in the little office by reception for good reason.
Stayed 2 nights in Feb 2023
Response from Maéva on Feb 16, 2023
Thank you very much for your feed back. It will be a pleasure to welcome you at the Stanley Hotel. Kind Regards

8/10 Good

Carmit, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely 3* hotel. With great pool, nice view and friendly, helpful staff. Room is basic but not a bad stay if you are on a budget.
Response from Maéva on Jan 19, 2023
Thank you very much for your feed back. It will be a pleasure to welcome you at the Stanley Hotel. Kind Regards

8/10 Good

Vincent

Stayed 1 night in Dec 2022

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2022

8/10 Good

Robert

Stayed 1 night in Apr 2022
Response from Maéva on May 8, 2022
Bonjour, Toute l'équipe du Stanley vous remercie pour votre notation. Au plaisir de vous accueillir pour un prochain séjour au Stanley. Très cordialement

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
From the front this is a seemly modest hotel but first impressions can be wrong. Le Stanley is a wonderful hotel, the location is superb, the views amazing and the staff were so helpful. I plan to visit regularly.
Stayed 7 nights in Mar 2022
Response from Maéva on Apr 12, 2022
Thank you very much for your feed back. It will be a pleasure to welcome you at the Stanley Hotel. Kind Regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Mar 2020
Response from william on Mar 25, 2020
Thank you very much for your feed back. Regards

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great as we wanted to also have the ability to cook for ourselves. It was a 10 minute drive from Noumea CBD. There was no gym which was a little disappointing.
Stayed 4 nights in Feb 2020
Response from william on Mar 4, 2020
Thank you very much for your feed back. Have a very nice day.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, private rooms and close to the coast. Some distance to a restaurant except for breakfast when hotel restaurant is open.
Stayed 6 nights in Nov 2019
Response from William on Nov 22, 2019
Thank you very much for your feed back. Regards

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little off the beaten path, but very nice overall. Full kitchen, nice views, a pool, and a small beach. Small store at reception carries some basics, otherwise you can catch the bus into Noumea. Great if you have a car, and they have free parking. WiFi was very good.
Our view
From our balcony
Stayed 3 nights in Nov 2019
Response from William on Nov 27, 2019
Thank you very much for your feed back. hope to see you again at the hotel Le Stanley. Regards

8/10 Good

Liza-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
holiday in the sun
A lovely spot that has a good bus system right outside the door, good wee supermarket not far and peaceful location! We loved our view over the great swimming pool out to the lagoon. Bed was comfy but the pillows weren’t great, overdue for new ones! Staff were friendly but would be better if they had signs in English and not just French, as the language barrier made it difficult at times. Enjoyed our breakfast one morning in the restaurant...yummy and reasonably priced! Love Noumea and will definitely go back!
Stayed 9 nights in Oct 2019
Response from William on Oct 30, 2019
Thank you very much for your feed back. It will be a pleasure to welcome you again at the hotel Le Stanley. Kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No porter help with heavy suitcases. Have to buy wifi.
Stayed 3 nights in Sep 2019
Response from Maéva on Oct 4, 2019
Good morning, Thank you for your message. We have trolleys for luggage. This free Internet access gives you a download volume of 250 MB per day. There are unlimited wifi card for an extra charge of 1 050 cfp for 24 hours, 2 100 cfp per week and 5 880 cfp per month. It will be a pleasure to welcome you at the Stanley Hotel. Best regards.

8/10 Good

Yen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite had a lovely view of the sea. The suite had all the amenities we needed. The suburb where the Hotel is situated it quiet with lovely homers.There was a nearby bus into the city. A little out of the city.
Stayed 9 nights in Jul 2019
Response from william on Jul 15, 2019
Thank you very much for nice feed back. Hope to see you soon at the Hotel Le Stanley. Regards

8/10 Good

RealMcCoy, Sydney, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private balcony, overlooking the shore. Fantastic view, and a great place to relax, with a cup of tea and a book. The building is older, with signs of wear and tear, but the staff are lovely and helpful, there is a beautiful pool, and the property is right on the shoreline. The only "negative" is that you need a vehicle in order to get to the city - it's about a fifteen minute drive away. There is free parking, though.
Stayed 7 nights in May 2019
Response from william on May 15, 2019
Thank you very much for your feed back. Hope to see you again at the Hotel le Stanley.

4/10 Poor

Verified traveler

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Nothing was particularly good. The mossies weren’t terrible. May have been the gale force wind
Stayed 1 night in Apr 2019
Response from William on Apr 25, 2019
Thank you for your comment, and we are sorry that it did not live up to your expectations. However, it is very difficult to control the weather. Greetings

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
I liked staff service. I could like to get more space to enjoy the beautiful view. The summing pool area is too small.
Stayed 4 nights in Apr 2019
Response from William on Apr 25, 2019
Hello, Thank you for your comment. We are surprised that the pool area was not up to your expectations. Hope to see you again for a future stay.

10/10 Excellent

Barbara, NSW

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what we needed. Quiet, great views, good bus service in town centre
Stayed 5 nights in Mar 2019
Response from william on Apr 25, 2019
Thank you very much for your feed back. Hope to see you for a next stay. Have a very nice day. Best regards

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Great views of Saint Marie Bay, rooms had kitchenettes so we were able to self cater, beds were comfortable. Bus to town went by every half hour, walk to supermarket.
Stayed 9 nights in Dec 2018
Response from William on Jan 14, 2019
Dear Paul, Thank you for your feed back and have a very nice day. Best regards

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel for the homeless
The staff do an excellent job. Friendly and helpful. The location is excellent, 15 mins bus trip to the town with the sea right under the window. No traffic. Noumea itself is only worth a day trip and overnight stay. Sadly, this hotel is used for housing families who live there permanently. 3 generaions to a room. The facilities are dominated by these families, pool unuseable due to the uncontrolled children and ghetto blasters of the parents at loud volume, placed in open windows. I had to visit room 123, 3 times to get them to turn the music down. This lets down a hotel which could otherwise be excellent.
Stayed 5 nights in Dec 2018
Response from William on Jan 9, 2019
Thannnk you for your feed back Have a very nice day. Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A holiday to remember
The service was excellent and the staff were very pleasant too. It made my mother in law’s stay very happy. The room was clean and the view from her bedroom was beautiful too.
Stayed 7 nights in Aug 2018
Response from William on Oct 17, 2018
Thank you for your feed back. it will be a pleasure to welcome you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excentrique stay
Excellent hotel, service and location. Will recommend Le Stanley to anyone. It is worth the money. Thank you for your the care and attention received.
Stayed 4 nights in Oct 2018
Response from William on Oct 17, 2018
Thank you for your feed back. it will be a pleasure to welcome you again.

10/10 Excellent

Jacqui, Albury Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First night in Noumea in a pleasant motel by sea
We came straight here from the airport and it was clean and comfortable and well priced. Easy to get to a good restaurant for dinner. In the morning we looked out onto a bay and beach which was pretty to see.
Stayed 1 night in Jul 2018
Response from William on Aug 8, 2018
Thank you very much for your feed back. Hope to see you soon at the hôtel Le Stanley. Regards

8/10 Good

Robin, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Spacious, quiet hotel with lovely views and friendly staff.
Stayed 3 nights in Jul 2018
Response from William on Aug 8, 2018
Thank you for your comment and it will be pleasure to welcome again at the hôtel Le Stanley. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome time
Very clean,Very good customer service,lovely people, awesome rooms!!!! Thank you
Stayed 4 nights in Mar 2018
Response from Maéva on Jun 10, 2018
Thank you for your comment. Best regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location, close to Magenta Domestic Airport which was a requirement for our trip.However inconvenient to main Shopping and Restaurants locations.
Stayed 1 night in Oct 2017

8/10 Good

Deni, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite, friendly, accommodating. I had a problem with my first room so I was quickly and efficiently moved to another. No fuss, no bother. Staff were able to problem solve the situation.
Stayed 7 nights in Sep 2017

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is obviously old but clean and comfortable. A long way from any shops or other attractions. Restaurant was not open for dinner so had to settle for a microwaved frozen dinner from the hotel shop.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Nice out of town hotel
Unfortunately if u can't speak French u have a problem as the staff cannot speak English. The phone in our room did not work until the last evening dispite telling them several times. Had a party the last 2 nights until 2am had to go up to reception in my PJs because of no phone and complain twice in one evening. We we told that those guests would not be staying the 2nd night but they did. Stil wry had a nice time. The kitchen needs a few more bits in it.
Stayed 7 nights in Sep 2017

4/10 Poor

SC, Sydney

Disliked: Property conditions & facilities
Hotel in residential area
Hotel was in a residential area with no shops, restaurants, hotels nearby - bus service only every 1/2 on Saturday and Sunday. Hotel advertised restaurant but this was only for breakfast
Stayed 5 nights in Aug 2017

8/10 Good

Phill, Sydney, Aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and very quiet
The room was spacious, balcony great for breakfast the only criticism was all the chairs are long in the seat-a problem for short people. We needed to use the pillows to have a seat on the lounge/single bed to use the TV.
Stayed 14 nights in Jul 2017

6/10 Okay

Nina, Sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok hotel for a relatively cheap price
The hotel is in a suburb with no cafes and restaurants nearby so you need a car. There is a regular bus service too. The beach is tiny and the swimming pool is small. The staff are lovely which is the saving grace. Free WiFi is misleading, only a tiny amount each day so you almost have to buy more.
Stayed 5 nights in Jul 2017
Response from William on Jul 17, 2017
Thank you for your comment. Regards

6/10 Okay

Roz

Disliked: Staff & service, property conditions & facilities
Ok but needing a face lift.
Location is away from everything - which has its advantages. Hotel is very dilapidated. Rusting aircon, some lamps in the rooms not working, threadbare sheets and towels. But for the price, good value. Rooms have their own kitchenette, but food from the little shop is limited and expensive. Too far to get to a supermarket/convenience store easily so put up with it. Breakfast is not included in tariff but an additional cost.
Stayed 3 nights in Jul 2017
Thank you for your comment. Regards

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel from Hell
will never go back, very unpleasant experience. Staff don't care if you come and stay or not the probably would prefer you not to come, less work for them
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay :)
Very nice hotel with amazing views and calm neighbourhood. Friendly staff and convenient small shop in the hotel for last minute food. Loved our stay!
Stayed 9 nights in Jun 2017
Response from William on Jul 17, 2017
Thank you for your comment. Regards

8/10 Good

Alice , Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice simple hotel, lovely staff and so so close to the beach. Beautiful pool and bus right at the door.
Stayed 7 nights in Jun 2017
Response from William on Jul 17, 2017
Thank you for your comment. Regards

10/10 Excellent

Chris, Wellington NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable!!
Great pool and many tropical fish to be seen from the dock. Good cooking facilities in our well equipped kitchenette. We were glad we hired a car so we could get out and about as the hotel is not close to the other main hotels- we did like the location! We were able to do many day trips and visit the local markets.
Response from William on Jul 17, 2017
Thank you for your comment. Regards

4/10 Poor

older bag

Disliked: Staff & service, property conditions & facilities
Receptionist couldnt have been less welcoming
Receptionist upon booking couldnt even muster up a smile Cool and unhelpful. Hotel has nothing around it but rooms overlooking sea nice wind noise through ceilings non stop Pool nice but pool furniture very old and poor condition ..no cushions very few people staying and i can see why

8/10 Good

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appeasing
That was so relaxing to sleep with the sound of the sea crushing on the shore... no other sound but this one... I love this hotel and the one I love agrees with me as he loves the view while having lunch on the balcony!!

10/10 Excellent

Experienced tra, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, cosy , quiet hotel with superb water views.
The manager and staff were incredibly helpful and courteous. We had to extend our stay and the management could not have been more helpful. We thoroughly recommend Le Stanley Hotel.

10/10 Excellent

Peter, Melbourne Victoria Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Le Stanley Noumea New Caledonia
Hotel is isolated from the main centre of Noumea and one will need a car to get around although there is a bus stop about 10min walk from the hotel. We hired a car and considering the transfer from airport via taxi to hotel cost $35.00 AUD... PER PERSON one way, then you save it in the cost of the hire car. The room we were given was a suite which had a balcony overlooking the bay with a kitchenette/ lounge and separate bedroom with large Queen size bed and en-suite. The room was cleaned every second day with the bed made up with clean sheets and towels supplied. Considering the expense of eating out the cooking facilities was very handy as we tendered to eat in most nights although we did bring our own breakfast items with us to save on $$. Swimming pool was clean and nearby is a beach for general use. Hotel staff were friendly and very helpful when required. Overall a pleasant holiday and would book the place again if and when we decide to travel to NC again.

10/10 Excellent

AP, Auckland, New Zealand

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing views
The hotel was fine. Housekeeping is every second day. Most staff speak English. Internet is slow, needing constant log in. Went two days without internet. Smoking is allowed on decks (balconies). This was the only negative aspect of the accommodation (the smoking). I recommend this hotel. It has amazing views. It's in a residential area. There is a bus-stop outside the hotel and buses are quite frequent (though, the last bus is at 7pm). The room contains a mini-kitchen. So you purchase your own groceries and cook etc.