Ratings based on 629 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
37% of guests recommend
2.8 Room cleanliness
2.9 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Posted Nov 21, 2016
Pros: Hotel staff was very helpful.
I was at the hotel overnight for a job interview the next morning. The staff was encouraging and supportive. My interview went very well.
1 out of 5
by A verified traveler

Horribl hotel

Posted Sep 19, 2016
I rated the hotel is terrible because there was no internet in rooms. There was no tv with a signal in the first room. The next room they moved me to still did not have internet, I found out they do not have internet at any of their rooms. It is false advertising to say they do have internet in the room. I didn't find out until I was in the second room about an hour or so the carpet was soaked by the sink and at that time I was too tired and did not want to move to another room since I showed up early and they would not let you check in early because as a lady said rules are rules. However, 4 minutes before the register check in at 3 o'clock the lady at the desk sleeves and doesn't come back for 15 minutes and makes customers sit and wait because she has something to do after I had been sitting there for over an hour and she uses the excuse if I saw you I would have helped you. Well guess what? I was sitting right in front of you. The carpet was filthy because when you stepped on the wet area with sandals on it would leave mud tracks in the bathroom. I almost considered at night going out and sleeping in my vehicle in the parking lot. I would not stay there again if they offered to pay me $50 to stay there. Avoid this hotel like the plague. The only Hotel staff who is decent with their mannerisms was Ceeta, however her hands are tied because the owner is so cheap he won't do anything. There is notbenough room to write everything.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 4, 2016 on Hotels
2 out of 5
by A verified traveler

They could do better

Posted Sep 4, 2016
They did not clean our room. It was in the same condition we left the day before.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 4, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 31, 2016 on Hotels
2 out of 5
by Bradley from Canal Winchester

Unacceptable

Posted Aug 30, 2016 on Hotels
Very disappointed! No air conditioning the entire stay, then get a call from the front desk at 0230 and 0310 Saturday morning.
3 out of 5
by A verified traveler from Southern Oregon

Misunderstanding in the booking?

Posted Aug 30, 2016
Pros: Location to our destination.
Cons: Accommodations and communications.
Location: Don't really know.
My husband and I booked our room through Expedia, for two adults in a king-sized suite. There must have been some kind of misunderstanding because we were placed in a room designed for wheelchair access. That would have been satisfactory, except that there was no room for an easy chair to sit in; and, in the bathroom, there was no vanity whatsoever to place toiletries upon. There was a plastic shower chair near the sink (which was located about 15 feet away from the tub). When we checked in, the clerk did not ask if we needed an ADA room or tell us that she had placed us in one. Also, there was a good deal of noise coming through the walls which seemed to be thin. Lastly, the hotel lists that it is a non-smoking facility; however, the bedspread had several old cigarette burns in full view.
4 out of 5
by Alicia

This traveler left a rating score only Posted Aug 29, 2016 on Hotels
1 out of 5
by A verified traveler

the floor in front of the bathroom sink was floode

Posted Aug 26, 2016
Pros: TV worked
Cons: receptionist could have better personality
Location: ok
floor in front of the bathroom sink was totally flooded and soaking wet.. the bathtub sauna did not work and no drain stopper for the tub ...TERRIBLE EXPERIENCE!!!!!!!!!!!!.. computer internet was terrible