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Reviews of Mainstay Suites Ocean City West

2.5 out of 5
Mainstay Suites Ocean City West
12718 Ocean Gateway, Building B, Ocean City, MD

Reviews

9.8

Exceptional

Rating 10 - Excellent. 13 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay itself was good. Room was clean. My only complaint is some of the staff wasn’t the friendliest/ most helpful. Great room for the price.
Stayed 2 nights in May 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was great. I did notice immediately that our bathroom backsplash was missing, leaving large spots in the wallpaper where it had been glued up. There was also no hairdryer in our room, but I made the front desk aware in the morning and they noted it in their log. Breakfast was good.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Janellie, SALISBURY

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Quashan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful for a quick overnight stay
Stayed 1 night in Mar 2024

10/10 Excellent

Stanneshia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! Friendly staff , spacious & clean rooms. Lots of places to eat nearby. We plan to stay again. It looked new & remodeled as advertised. Great price 132/night, including taxes & fees .
Stayed 1 night in Mar 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Recently refurbished property. Nice clean room with amenities. Dog friendly
Stayed 1 night in Jan 2024

10/10 Excellent

WILL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jolanta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very easy check in, clean and comfortable room, plenty of parking. The room has all you need and more, little kitchenette with stove, dishes, utensils, and big refrigerator. Comfortable and clean beds. My only little complaint is that I couldn’t get my shower water hot enough. We didn’t get to enjoy breakfast as we left at 4 am, but overall a very positive experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark, Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
I suspect that the hotel was recently remodeled. Many of the things in our room appeared to be brand new. Very clean, spacious, and comfortable.
Stayed 1 night in Nov 2023