1 bedroom, internet, bed sheets
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Reviews of Across the street from beach access with pool & alfresco deck - dog-friendly

Across the street from beach access with pool & alfresco deck - dog-friendly
Ocean Isle Beach, NC

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

6.6/10

Cleanliness

Reviews

6/10 Okay

Celeste B.

Disliked: Cleanliness
Great location, no frills
The condo is as described. Furniture could use some upgrades as the cushions are sinking in and mattresses are lumpy.On first look place seemed pretty clean until we went to bed. When we pulled the comforters back there was black dog hair all over the sheets. I think the sheets were clean, I think the previous vacationers had a black dog whose hair was all over the comforters (or this is what I’m telling myself). Thankfully we had brought our own sheets and blankets (I couldn’t find in the description that they were provided), so I quickly changed the sheets and used our own blankets. The water doesn’t get very hot, so showers were luke warm and I guess the washer wouldn’t drain so a service man showed up w/o us knowing to drain the washer. The previous people must have reported this and nothing was communicated. The lock on the front door was tricky…could be user error but it took us several tries every time we unlocked the door. All in all, the condo served its purpose and we enjoyed a few days of R&R at the beach. (Just glad we had our own sheets as you can’t get in touch with anyone at Vacasa quickly).
Stayed 3 nights in Apr 2024

4/10 Poor

Susan P., Peterstown, Wv

Disliked: Cleanliness
Not a place I would rent again
Very poor customer service, place wasn’t real clean.
Stayed 2 nights in Dec 2023
Response from VrboOwner on Jan 16, 2024
Susan, thank you for taking the time to share your valuable feedback. We sincerely apologize for the issue that you encountered with the cleanliness. We appreciate you bringing your concern to our attention and allowing us to review and address it accordingly. We have made our local operations manager aware of the cleanliness and will ensure that more attention to detail is made when cleaning the home between reservations. We thank you for your feedback, as it helps us improve our guests' experiences, and we hope you will give us the opportunity to host you again.

6/10 Okay

Douglas S.

Liked: Cleanliness
Check out confusion
Very dated condo. Quite uncomfortable bed… much too soft. Living room furniture has holes in it. Paid extra $25 for late checkout and received email stating we had to be out at 1000am, the original time.
Stayed 3 nights in Dec 2023
Response from VrboOwner on Jan 15, 2024
Douglas, thank you for taking the time to share your valuable feedback. We deeply apologize for your experience not being up to the high standards we strive to provide to all our guests. Our local manager assured us they will continue to work on the items you listed and appreciate your feedback as an opportunity to improve. Additionally, we would have gladly refunded your fee for the incorrect email on late checkout availability and our team has reached out to you via email regarding this. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.

10/10 Excellent

Serenity I.

Liked: Cleanliness
Super
Great place, more outlets that are easily accessible would be a bonus
Stayed 3 nights in Sep 2023