Hi Amanda. We are sad to hear the stay you experienced was not a good one. Here at the Super 8 in Lake Country we always take feedback from our guests seriously as we are encouraged to prevent the problem from happening in the future. We are aware you asked to extend your stay 1 night. However we were fully booked this weekend and we were not able to fulfil that request. I am saddened to hear that while the Manager was on duty for your entire stay, none of these issues were brought to her attention. We have since fixed these small issues and appreciate your feedback. Your business is important to us as well as your experience, as it gives us an understanding to serve you better in the future.

Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Lake Country. There was no notification that you had such a poor experience at our motel. The manager on duty was on shift everyday during your stay, and we would have loved to know why you gave us such a low rating for no apparent reason. This is very disappointing to hear as we could have done something to make your stay more comfortable. Thank you for staying.

Hello Warren. Thank you for the feedback. We welcome guests from all over the world, and due to the building being on the older side, the ventilation in the building is not always the best. However, we can guarantee that when our guests' checkout, everything is cleaned and disinfected to the highest standard, and changed over for the next guest. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thank you for taking the time to tell us about your experience at our Motel; please allow me to express my sincerest apologies.Your business is very important to us, and I am saddened to hear that things did not go as expected. It is our hope that you will give us the appropriate feedback, so we have an opportunity to better serve you in the future.

Hi Harley, thank you for leaving a review after staying with us in Lake Country. Your feedback is important to us, as it helps us provide a better service for the future. We appreciate you being patient with us, as we are a little short-staffed while doing our best to make sure our guests are comfortable. Due to the Wyndham green program which we are still experimenting with, we exchange towels every 3 days during your longer stays. Thank you again for sharing your experience, and we look forward to serving you in the future.

Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Lake Country/Winfield Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were many issues with your booking, and then again when you tried to park your vehicle. Hopefully this will grab the owners attention and they can take the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hi Jeff, thank you for your positive feedback. We are happy that you chose to stay with us in beautiful Lake Country and that you had a pleasant experience. In the future, we hope to serve you again. Wishing you all the best until that time.

Hi Barbara! We are so happy you had a good experience with us during your short stay. It makes us super happy knowing we have provided you with exceptional service. I will share your comments with my amazing team, who I am certain will be motivated by your kind words. Again, we thank you so much and we look forward to seeing you again soon. Take care for now!

Hi Valerie. Thank you for taking the time to leave a review. Our property is a little difficult to access at times but that is something that is out of our control as you know. We appreciate you leaving a review never the less. (If you are coming from the south, the best way to enter our property is to take a right down at the set of lights at Beaver Lake Road, and turn left onto main street, and drive until you reach the Tim Hortons, and take a left to use the lights to enter back onto the highway heading north!) I hope this helps !

Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Lake Country/Winfield Area. It is always a pleasure to receive positive feedback.

Hi Minna, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Super 8, we continuously strive to meet your needs and expectations, and we apologize if we fell short of that goal this time around. We would love to know more information about why you had such a bad experience, and why nothing was mentioned to our staff about your concern. Next time if we have this information, we can serve you better.

Hello Ajesh! Thank you for taking the time from your busy day to leave a review after staying with us in beautiful Lake Country. We are so happy you had a good stay with us! Sometime in the future we look forward to welcoming you again.

Hi Linda, Thank you for taking the time to tell us about your experience at our motel! It is always a pleasure to receive positive feedback. We are happy you found our location in a great distance to the Kelowna Airport, to make for an easy morning commute. We thank you again for sharing your experience and look forward to serving you in the future.

Hi Tamara! Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Lake Country/Winfield Area. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff helpful and ours rooms comfortable.. I will share your comments with our team, who I am certain will be encouraged by your remarks.. Thank you again for sharing your experience, and we look forward to serving you in the future.

Hi Gordon, thank you for leaving the review after staying. We are happy you enjoyed your experience more after moving to a different room. Thank you, maybe we will see you again in the future.

Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Lake Country/Winfield Area. It is always a pleasure to receive positive feedback. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience! Take care for now.

Hello Roger, thank you for leaving us a review after staying at the property. We hope your stay was pleasant, and we hope to welcome you again in the near future. Take care for now.

Hi Kelsey, thank you for staying with us in Lake Country. We are happy to hear you felt comfortable in our small motel for your short stay. We love when our guests leave our property well rested and happy. Sometime in the future we hope to see you return. Thanks again, and take care for now.

Hello Dana. Thank you for always supporting us by staying at our property when you decide to visit your family. Your business is greatly appreciated, as we look forward to welcoming you again very soon. Take care for now!

Hi Darryl. Thank you for sharing your experience after staying at our property in Lake Country. We are pleased you found our rates affordable, and our staff to be nice and supportive during your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Hello April, thank you for leaving a review! It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thanks again, and we look forward to seeing you in the future,

Thank you for taking the time to tell us about your experience at Super 8 in Lake Country/Winfield Area. It is always a pleasure to receive positive feedback. We are happy your experience was a good one, and we hope to see you again soon!

Hi Monique. This is saddening to read as we have had management on duty during your stay. The hockey team was with us for a very short two nights, if we knew this affected your stay, we would have done something about that. We did not know it was causing you grief during your stay until just now. Upon checkout, we would have been happy to do something for you if it bothered you that much. Sorry about that.

Hi Tracy! Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Lake Country. It is always a pleasure to receive positive feedback. We are particularly pleased that you found our guest rooms clean and comfortable as that is our goal! I will share your comments with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations and are very proud when we see our previous guests return. Thank you again for sharing your experience, and we look forward to serving you in the future. All the best!

Hello Linda, thank you for taking the time to tell us about your experience at Super 8 by Wyndham Lake Country. It is always a pleasure to receive positive feedback, as we continue to provide the best service possible. Thank you again for sharing your experience, and we look forward to serving you in the future. All the best!

Hi Julie, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Super 8, we continuously strive to meet your needs and expectations, and we apologize if we fell short of that goal this time around. We hope you give us a chance to serve you better in the future.

Hi Rick, thank you for taking the time to tell us about your experience at Super 8 by Wyndham Lake Country. It is always a pleasure to receive positive feedback. We are particularly pleased that you found our guest rooms clean and comfortable as that is our goal! I will share your comments with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations and are very proud when we see our previous guests return. Thank you again for sharing your experience, and we look forward to serving you in the future. All the best!