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Reviews of GRG Hotel Naha Higashimachi

3 out of 5
GRG Hotel Naha Higashimachi
6-16 Higashimachi, Naha, Okinawa-ken

Reviews

8.4

Very Good

Rating 10 - Excellent. 266 out of 845 reviews" "
Rating 8 - Good. 442 out of 845 reviews" "
Rating 6 - Okay. 109 out of 845 reviews" "
Rating 4 - Poor. 20 out of 845 reviews" "
Rating 2 - Terrible. 8 out of 845 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Naoyuki

Liked: Property conditions & facilities
Disliked: Cleanliness
TV was automatically turned on at 5am. I have been waken up because of it. In addition hairs are found in the bed.
Stayed 1 night in Apr 2023
Response from GRG　Hotel　Naha　Higashimachi on Jun 24, 2023
Thank you for staying at GRG Hotel Naha Higashimachi.I am very sorry that I made you feel uncomfortable about the TV alarm and the hair falling out in the room where I stayed.In the future, we will thoroughly manage the guest rooms.Thank you for taking time out of your busy schedules to post.

10/10 Excellent

Dwayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for getting around naha right by the tracks room was small but cozy only complaint I really have is the head of the massage chair was old and crusty and stabbed my neck but still couldn't get me out of it. Was a good chair just could use some reupholstery. Very friendly staff they even moved me to a smoke free room no extra charge 2 weeks prior also the view on the top floor was awesome!!!
Response from Yonashiro on Jan 5, 2023
Thank you for staying. We are looking forward to see you again.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Spacious room with massage chair, friendly stuff, good location. The bathroom could be cleaner, but it was acceptable
Stayed 1 night in May 2019
Response from GRG Hotel naha higashimachi on May 27, 2019
Thank you for your comment! We are glad you feel comfortable:-) We try to make bathroom more cleaner as you say.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

awacupofcoffee, Winnipeg, MB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly from the get go. My room was very small but clean and comfortable. I really enjoyed the Okinawan style breakfast (rice sandwiches, miso soup, baked goods) and the machine makes a fresh ground/brewed espresso that was surprisingly decent. A negative is that your key card is required for power in the room, so you can’t leave electronic devices to charge while you are out. As well, there is coun laundry, but no iron in the room, and in my room no shelves for that matter. Overall a great experience, especially for the price. As well, many great restaurants and a Family Mart grocery store only steps away and a 5 minute walk to the monorail.
Stayed 12 nights in Oct 2018

8/10 Good

JEAN GOH, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel staff can speak English and is very helpful.
Stayed 3 nights in May 2018

8/10 Good

srinivas, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient hotel near to station
It was nice and convenient stay at the hotel near the monorail station and few minutes walk from the beach. Breakfast was good with decent variety. Hotel staff were great and helpful with English speakers. Room was small but neat and convenient with basic facilities.
Stayed 4 nights in Jan 2018

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 4 night stay.
Great staff. Comfortable rooms and lobby. Inexpensive washer and dryer. Wasn't real fond of the food in the free breakfast. Near the mono rail station.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Nice hotel but rooms are tiny and bathroom even smaller. Breakfast very basic.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location. The hotel staff is amazing and very friendly.
Stayed 1 night in Mar 2018

10/10 Excellent

Terris, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for its price point
Perfect the for its price point no negatives. Neighbor hood full a great restaurants
Stayed 5 nights in Jan 2018

8/10 Good

Norinori, JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good worth to stay based on the price
It is good worth to stay based on the price. It seems the breakfast is always included even if it is light meal. Easy to use, easy to stay and just quick stay in Naha.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Wolfe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Nice and clean. Friendly and helpful staff. Close to shopping area.
Stayed 1 night in Jul 2017

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Conevenient to stay from the Airport
Easy access from Monorail station. Had a late check-in, was glad they didn't lock the hotel before 11pm. The breakfast is not a typical Japanese breakfast. They had pastries and a few onigiri to choose from.
Stayed 1 night in Jun 2017

8/10 Good

Bon Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to get free late check-out
Generally good experience. However, I was slightly disappointed that I was unable to get a late check-out (quoted JPY 1,100 for each additional hour apparently). I had stayed for 4 nights.

10/10 Excellent

Wai kam William

Liked: Cleanliness, property conditions & facilities, room comfort
Staffs attitude
Everything is good, location is good, about 15mins to international shopping area on foot. But the things they need to improve is about the parking arrangement, the staffs english level and the attitude, I didn't feel I am welcomed at all.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very small room. Clean and well maintained. Very simple breakfast. Convenient location for public transportation and walk around.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
It's a very nice place on a convenient location.

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service

6/10 Okay

Daniel

restful

8/10 Good

Danielle

Liked: Staff & service, property conditions & facilities, room comfort
Simple hotel
This hotel is very simple. It's not the most glamorous but for gut price it is good. The staff were very nice and helpful when tbcane for help with direction. The hotel also has a good breakfast offered with some quick to go items and to go coffee. The location is good too. It's right next to a Family Mart and izakayas. It is about a 8 minute walk from Kokusaidori and 2 minutes from the Asahibashi monorail station. The thing that I think they can improve on is the bathrooms. It is a little out dated and although clean, it left a musty smell when you first walked in the room.

8/10 Good

Cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located near monorail and shopping + bars
very neat and tidy, staff very efficient, the reception moved his car to spare a space for my car, breakfast is ok, with rice rolls and bread

10/10 Excellent

Deneice, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and excellent location!
15-mins from the airport and a quick walk to Asahibashi Station. The staff are friendly and helpful.

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with fantastic service.
The customer service was very good and the hotel was very nice and in a good central location.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
This the second time we stayed here. Great service, breakfast and convenient location for Yui rail, shopping and Restuarants

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a 4' wide double bed which worked well for 2 of us and our baby. Though the room is small (typical in Japan) and it was nothing special to write home about, it was certainly comfortable, clean and safe, easy walking distance to 'International Street'. Breakfast was rather scarce which we chose to skip out on after the 1st day.

8/10 Good

JenPing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to their MRT station , like 5 mins walking distance.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop
We only stayed overnight here from 12a-9a. It was a good location from the airport (10 min taxi 1100¥) after the monorail closed. There was a family Mart next to it for late dinner since everything we saw was closed. We would stay again for a layover. The breakfast was comparable to continental style from USA. Also in the morning it was really 4 min walk to the monorail.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

8/10 Good

Izumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
We love Okinawa. When we go back to Okinawa next time, we want to stay in this hotel.

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Aharon

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

yoko, Whittier, California U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was very clean and there were plenty of soap and shampoo. the lady in the breakfast room was very friendly and polite. This is bargain for the price of the room. It is help if you give the direction from Ashahibashi-Yui rail station to the hotel. I had to ask the direction for couple of times.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Aretha, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great cp hotel
It's a great business hotel with the price. It's new and clean(except some smell from the carpet along the corridor). it's not a spacious one but it has everything you need. The breakfast is simple but it's enough to fill your stomach. It is close to Asahibashi monorail station with few minutes walking distance. I recommend this hotel to budget travelers.

4/10 Poor

Wilsom, Hong Kong

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel look ok but staff, room size & breakfast bad
Hotel near "red light zone" (sexy zone), some sexy girl stand near hotel. The reception staff's language very bad, they hard to say English, even "Buffet" is doesn't know what is it. I felt they are just communicate with Japanese only and this hotel not welcome the foreigner. Their service not good, I ask them have any car park for me, they tell me can park somewhere, when I parking my car with lock, then they explain to parking fee to me, what is the customer service of them. The room size very small, I can't full open 2 luggages of 28 inch in the room, when a open half part luggages for 2, no more space avaliable for 2 persons smooth to walking from bath room to the bed. Although the room charge included buffet breakfast, the breakfast just a little choice of food, they are provide 3 types of bread, egg, onigiri & salad, drinks have tea, coffee, juice & Miso soup only, very cheap. Serve me once only no next time.

10/10 Excellent

Joseph, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for a nice room with a free breakfast.
Great price for nice room with a free breakfast. Stayed here several times over the years if they had any vacancies. Most of the times the hotel is already filled though.

8/10 Good

Alanna, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a Solo Getaway
I stayed at the GRG Hotel in Naha-Higashimachi on a trip to Okinawa. The hotel is conveniently located near the airport and shops so it was very easy to access by taxi and foot. I could only book a smokers room so there was an unpleasant scent in the room but was alright as I was not planning on staying indoors the whole day. The staff were very helpful and the breakfast was filling. I would come here again next time if staying in Naha.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andrew, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value
Big rooms, massage chair, big bathroom. Top class hotel. Similar hotels would cost many times more than you pay for this hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for easy monorail and bus access
I chose this hotel due to how close it was to the Asahibashi station and the Naha bus terminal, which was great for travel because I didn't get a rental car to drive around Okinawa. Not much to do in the vicinity of the hotel, but easy to get to somewhere else to have things to do. Also, there's a really good ramen place down the street that's only open at around 9pm, but the ramen there is the best I've had. About a 10 minute walk to Kencho-mae, where there is a small shopping mall sort of area, and also the location of the "beginning" of Kokusai-dori, where there are a lot of souvenir shops and restaurants.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple & Small hotel, good impression
I have 3 nights in this hotel. This hotel has good location, few minutes from moonrail/Naha Bus terminal/國際通, this save a lots of time/$$ to me. I booked non-smoking room which is very small actually. I think smoking room will be bigger. Breakfast only provides few types of bread, a soup, a salad, but with the cheap prices, what you want more? I am satisfied with my stay in this hotel :)