Building design

Reviews of Yuinchi Hotel Nanjo

3.5 out of 5
Yuinchi Hotel Nanjo
Sashikishinzato 1688, Nanjo, Okinawa-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 1001 reviews" "
Rating 8 - Good. 324 out of 1001 reviews" "
Rating 6 - Okay. 71 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jia Kai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I Like : It was a great experience with stay in a traditional Japanese-style room with attached bathroom. There was also balcony with great view. Very decent room size for a family of 3, that has a foyer to remove shoes before entering room. We had given access to the lounge that offered light snack and drinks. Staffs were courteous even though they spoke limited English. There was onsen in next building free for guests to use but we didn't have time to enjoy it due to very short stay at this hotel. Disadvantage : This hotel is located on a hill which gives very good view overlooking the town and sea but it's also quite remoted. There was not much in the vicinity. Probably need to drive to get to out to find other amenities that hotel does not offer.
Stayed 1 night in Apr 2024

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Feb 2024
Response from ユインチホテル南城 予約課 幸田 on Feb 28, 2024
kathleen 様この度はユインチホテル南城をご利用いただきまして誠にありがとうございます。お褒めの言葉、大変嬉しく思います。ご滞在中になにか楽しい思い出をお作り頂けたのであればなによりでございます。今後も楽しい思い出の一つになれますよう素敵なホテルを目指してまいりますので、お近くへお越しの際には是非ともユインチホテル南城へご来館くださいませ。素敵なお言葉、ありがとうございました。

10/10 Excellent

Bradley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Great Japanese baths.
Stayed 2 nights in Jan 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I enjoyed our short stay. The staff was very friendly & accommodating.
Stayed 3 nights in Jan 2024
Response from Koji Miyagi, Assistant Manager, Front Desk on Jan 24, 2024
Dear Mr. RaquelThank you very much for choosing Yuinchi Hotel Nanjo.We are very honored to receive your complimentary comments on the hospitality of our staff.Our first priority is to provide our guests with personalized service.We will continue to make every effort to provide you with a satisfying stay, and we sincerely look forward to welcoming you back again.

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2023

10/10 Excellent

YUNHEE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Uihoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

ANDREW COMPTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and onsen
Stayed 1 night in Nov 2023
Response from Yuinchi Hotel Nanjo Reservation: Kubo on Nov 13, 2023
Dear ANDREW COMPTONThank you very much for choosing EUNICHI HOTEL NANJO among many hotels. We are very pleased to read your words of praise. Thank you again for taking the time to share your impressions with us. The natural hot spring "Sarunin-no-yu" is a great place to enjoy the hot water from the source, which has many ingredients for beautiful skin, as well as a magnificent view of the Pacific Ocean. Our hotel is a 40-minute drive from Naha Airport. It is one of the resort hotels close to the airport. Located on the east coast of the southern part of Okinawa's main island, the hotel is situated on a hill overlooking the Pacific Ocean, providing a quiet environment away from the hustle and bustle of the city. We look forward to welcoming you back to our hotel again when you have the opportunity to use our machines.

10/10 Excellent

Marianne

Liked: Staff & service, amenities
Location was stunning spa is amazing
Stayed 2 nights in Oct 2023
Response from Yuinchi Hotel Nanjo Front Desk Service Section Chi on Oct 31, 2023
Dear MarianneThank you very much for staying at Yuinchi Hotel Nanjo.We are very honored to receive your compliments on the view of our hotel.We also have ocean view rooms and a natural hot spring "Saruman-no-yu" where you can enjoy a magnificent view of the Pacific Ocean.We hope you will enjoy your next stay with us.We look forward to seeing you again soon, Marianne.

10/10 Excellent

Aldous

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good environment
Stayed 3 nights in Aug 2023
Response from  アシユインチホテル南城 フロントサービス課スタントマネージャー 宮里由佳 on Sep 3, 2023
Aldous 様この度は、ユインチホテル南城をご利用頂きまして、誠にありがとうございます。当ホテルの環境にご満足いただけた事、大変光栄でございます。客室や温泉、プールはご満足いただけましたでしょうか。また、私共はお客様へ寄り添った接客を心がけております。これからもお客様へご満足いただける滞在を提供できるよう努めて参りますので、Aldous 様のまたのご利用を心からお待ち申し上げております。

6/10 Okay

Hong-hai, GRAND PRAIRIE

Traveled with group
Liked: Staff & service
There were blank ants in our room. The hot spring tub water needed to be emptied and need to be cleaned.
Stayed 2 nights in Aug 2023
Response from Yasuyuki Minei, House Cleaner, Yuinchi Hotel Nanjo on Aug 30, 2023
Dear Mr. Hong-haiThank you very much for choosing Yuinchi Hotel Nancheng among many hotels.We are very sorry that the ant problem in your room made you feel uncomfortable during your important stay at the hotel.Please accept our sincere apologies. The entire room cleaning staff will work to strengthen checks and make improvements. Thank you very much for your valuable feedback.We will continue to make every effort to make the hotel a place you would like to stay again. All of us at Yuinchi Hotel Nanjo look forward to welcoming you back.

10/10 Excellent

Dakota

Stayed 1 night in Mar 2023
Response from ユインチホテル南城スタッフ一同 on Mar 15, 2023
Dakota様この度は、ユインチホテル南城へご宿泊賜り、誠にありがとうございます。高い評価お寄せいただけましたこと、重ねて心より感謝申し上げます。Dakota様のまたのご宿泊を、ユインチホテル南城スタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

matthias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near bus terminal. private osen
Response from ユインチホテル南城 予約課 知念典子 on Mar 6, 2023
matthias様この度はユインチホテル南城へご宿泊いただきまして、誠にありがとうございます。空港からホテルまでのご移動は公共交通機関がとても便利でございます。南城市内の観光でしたら、予約制乗合バス「おでかけなんじぃ」がおすすめです。お1人様1回300で南城市内の目的地まで行くことが出来ます。ユインチホテルだけではなく南城市の魅力を存分に味わっていただけましたら幸いです。matthias様のまたのお越しをお待ち申し上げております。ユインチホテル南城 予約課 知念典子

8/10 Good

Tsz Hin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is valued and cost saving. However , the ventilation could be improved .
Response from ユインチホテル南城 宿泊部係長 宮里 由佳 on Dec 19, 2022
Tsz Hin様この度は、ユインチホテル南城へご宿泊賜り、誠にありがとうございます。お褒めのお言葉賜り、大変嬉しく存じます。またTsz Hin様にお会いできる日を、ユインチホテル南城スタッフ一同、楽しみにお待ち申し上げております。ユインチホテル南城 宿泊部係長 宮里 由佳

10/10 Excellent

Alonso

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a lot to do at this hotel. The had a big pool, gym, sports equipment, and other things. The restaurant at the hotel was also very good.
Stayed 2 nights in Nov 2022
Response from The Yuinchi Hotel Nanjo on Nov 30, 2022
Mr. AlonsoThank you very much for staying at The Yuinchi Hotel Nanjo.Thank you very much for choosing our hotel from among many hotels.We are very happy to hear that you were satisfied during your stay.We will continue to strive to provide services and "hospitality" that will satisfy everyone who uses our services.All the Yuinchi Hotel Nanjo staff look forward to welcoming you again.The Yuinchi Hotel Nanjo

10/10 Excellent

Darrow

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The carpet in the room had stains, but it was a clean, well kept room and facility - just older it seemed
Stayed 2 nights in Nov 2022
Response from The Yuinchi Hotel Nanjo Manager of Accommodation M on Nov 18, 2022
Mr. DarrowThank you very much for staying at The Yuinchi Hotel Nanjo.We sincerely apologize for the inconvenience caused during your precious stay at the hotel due to the lack of cleaning. Deeply apologize. We will inform the department in charge and we will try to improve it in the future. Thank you for your valuable feedback.We will continue to strive to provide hotel management that is close to our customers and services that satisfy them.All the Yuinchi Hotel Nanjo staff look forward to welcoming you again.The Yuinchi Hotel Nanjo Manager of Accommodation Manager Atsushi Miyagi

10/10 Excellent

Ankit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice
Stayed 3 nights in Oct 2021

10/10 Excellent

Kimiyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また利用したいです
エコプランで毎日500円のクーポンを頂けるのは有り難かったです!4泊したので、1,500円分のクーポンを使い貸切風呂の利用料が1人分ほぼフリーになりました。 また朝食に出る自家製豆腐は絶品でした。 ラウンジも毎日使用し、旅の合間に仕事も進みました。
部屋からの景色
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
New business center was excellent since I had to work.
Stayed 3 nights in Dec 2020

10/10 Excellent

miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel para descansar
El lugar es grande, bonito y cómodo. Algunas zonas son antiguas, la habitación que nos tocó nueva, muy amplia y con vista al mar. La comida buena, solo el ultimo día no fue buffet y no pudimos escoger lo que comeríamos. Todo fue muy japonés.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near airport and Okinawa World. Room service and onsen was excellent! Breakfast was healthy too! Would stay there again if visit!
Stayed 1 night in Feb 2020
Response from 邱瓊 on Mar 19, 2020
Thank you for sharing your review with us. We have appreciated your favorable comments about our breakfast, room service and Onsen. Our proud breakfast buffet offers a wide variety of meals with more that 30 dishes and 6 drinks and glad to hear you have found them healthy. Our warm hospitality awaits your return sometime soon.

8/10 Good

Pinky

Traveled with partner
Liked: Staff & service, property conditions & facilities
Hot spring in the hotel is the best one in town. Very traditional, relaxing while the sea no matter you are in the male or female onsen area. Although you may encounter a lot of elderly, thinking it is a outdated hotel, it offers a great value of money. We booked a Japanese style room with private bathroom. It was spacious. But if you plan to take a shower at the public bath, you may opt out the private bathroom.
Stayed 1 night in Feb 2020
Response from 邱瓊 on Mar 5, 2020
Thank you for choosing our hotel as your accommodation and sharing your review with us. We have so appreciated your favorable comments. Located on the top of the hill, various fantastic views from our hot springs are one of our proud features. Also, according to some warm feedback from you, we will improve our service more. Our warm hospitality awaits your return sometime soon.

10/10 Excellent

Roseline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C
Being an onsen hotel, it is tucked away in a quiet and serene environment, but a short drive/walk to the main road, there's a convenient store for some necessity. Staff are friendly and helped recommended some nearby restaurants for dinner. My traditional japanese room was over looking the sea. Breakfast was great too. And I love that they provided takeaway cup for coffee so that you can bring back to room to slowly enjoy. Coffee was free flow btw. Onsen was at an annex building, but nearby to hotel. The only drawback was the hotel has no lift, but the hotel staff helped to carry the luggage up the stairs so that was good.
Stayed 1 night in Jan 2020

8/10 Good

HYOKYONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great onsen
Great onsen and beautiful view Could put up more signage for driving to yuinchi
Stayed 2 nights in Jan 2020
Response from 邱瓊 on Jan 20, 2020
Thank you for sharing your review with us. The Management and staff are gratified at your favorable comments. We also appreciate your feedback on signs for drivers when heading for our hotel and we will sincerely consider about it. We are looking forward to your next visit soon.

10/10 Excellent

T.F.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to expose yourself to ordinary Japanese culture, this is the place where you can enjoy bathing in hot springs , enjoying Shiatsu massages, and talking to locals. I do Kendo in WA and happened to talk with Okinawa Kendo sensei as his middle and high school students were there to practice. The Japanese style room was big and tidy. My families enjoyed their Omotenashi sprits, rooted in Japanese mindset of hospitality centering around care rather than expectation. I highly recommend it!!
Stayed 3 nights in Jan 2020
Response from 邱瓊 on Feb 13, 2020
Thank you for sharing your review on us. We are so honored to hear that you feel the Japanese Omotenashi spirits here in our hotel and satisfied with our hot springs, Shiatsu massage and encounter with the locals. We have read the episode of your encounter with the local Kendo's teacher interestingly. We are so pleased to be the place to provide you such an unique opportunity. The hotel's warm hospitality "Omotenashi" awaits your soon return.

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay very cool!!!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first hotel we stayed in during our trip to Okinawa. Parking is free and ample. They have a public bath-house located at the Apeman Spa that had many dipping pools and I used it twice during my one night stay in the hotel. Breakfast was mediocre but the spread was reasonable. The restaurant had a sweeping view of the ocean. Our room was comfortable and we rested well after our red eye flight.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, new renovated Breakfast choice can be more variety
Stayed 1 night in Dec 2019

10/10 Excellent

Loo, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yuinchi Hotel is fantastic! We booked a Japanese family room which is very spacious and has a sea view too. However, the toilet is not well ventilated, so there is a lingering stench. The onsen is located in another building, a short walk from the main one. The pools face the sea too, and it is so great having this view while enjoying the onsen! The breakfast buffet is substantial with a good variety. They even provided organic milk from the local EM farm! The carpark is quite dark at night, because there are only a few street lights. Yuinchi is located on a hill, so it is also quite chilly at night. Overall, this is a great hotel to stay at. Highly recommended.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is free hot spring. The hotel looks new and quiet.
Stayed 1 night in Nov 2019

8/10 Good

Masanori

Business traveler
Liked: Room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Domingo

Liked: Cleanliness
Although I wouldn’t say that I had a bad experience, it wasn’t so good, either. The room was nice and clean, but it had this smell that, although it wasn’t a stink, it was annoying. I never expect to sleep in a room with an unrecognizable odor. It seemed impossible to get breakfast in spite of my willingness to pay for it. I decided to leave after the first day.
Stayed 2 nights in Oct 2019
Response from 邱瓊 on Nov 6, 2019
Thank you for sharing your review on our hotel. We are terribly sorry for having made you a bit uncomfortable regarding the smell of the room and breakfast. Immediately we will check the cause of the problems. It would be appreciated if you kindly come again and allow us another opportunity to make it right.

8/10 Good

KC, HK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen with great sea view. The annex room is spacious. The location is 35 mins drive from Naha. The staff is not as attentive as anywhere else in Okinawa.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I like the onsen
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good but location and food is not really
The hotel itself is good, and the fact that they provided free spa is also good. The location is not very good - public transportation goes very seldom. On foot it is not really possible get to beaches or surroundings sightseeing spots. The dinner buffet was overpriced and quite poor (52$ for two), while it was possible to get nice meal at the spa complex nearby for 6-7$, but personnel at the lobby didn’t inform us about it, so we had to find it other day ourselves. The morning buffet is nicer than dinner, but there are not that many fish options.
Stayed 3 nights in Sep 2019
Response from Yuinchi Hotel Nanjo on Oct 7, 2019
Thank you for sharing your review with us. First we have appreciated your positive feedback about our hotel and free spa. Second we are also very grateful to your valuable comments regarding some of our flaws. We will sincerely recheck the menu of our buffet menus to satisfy our clients more. As for the location, it is surely a bit of hideaway but we can provide the unique peaceful and tranquil time that they could not experience in a city thanks to this location. We are looking forward to serving you next time

10/10 Excellent

Kevin, Vancouver

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful view,nice for hot spring relax,morning buffet is OK
Stayed 3 nights in Sep 2019
Response from Yuinchi Hotel Nanjo on Oct 4, 2019
Dear Kevin, Thank you for sharing your review on our hotel. We have appreciated your positive feedback about our facility and service. We will try to improve them to always keep our customers satisfied fully. Our warm hospitality awaits your soon return

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent services and the staff are very helpful. I left a luggage in hotel and the staff are so kind to arrange a staff to get it back for me in airport!
Stayed 3 nights in Aug 2019
Response from 邱瓊 on Sep 6, 2019
Thank you for sharing your review on our hotel. We have really appreciated your generous comment about our service. it is nothing special to have delivered your luggage back to you at airport. We Look forward to seeing you coming again.

8/10 Good

Corex

Traveled with family
Liked: Staff & service, amenities
The location was quite remote and up in the hill. The spa was great. My room was in old wing which was quite aged. We have fun at the swimming pool as well.
Stayed 1 night in Aug 2019
Response from 邱瓊 on Sep 4, 2019
Thank you for your review on our hotel. As you mentioned, it is a bit far from the city center, we believe you can spend a tranquil time thanks to that. Located on the top of the hill, various fantastic views from our guest rooms are one of our proud features. It is also our pleasure to hear you had a fun time at our pool. We look forward to seeing you coming again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
They noticed it’s my birthday and gave me a room upgrade to the ocean view suite upon checkin. Very attentive of them. The room was large, clean and comfortable. The spa /hot spring onsen available to all guest was great, it had a steam room, Norman onsen, cold pool and I especially lliked the medicine And the spa came with amazing view of the town and beach. Breakfast was great, good variety available.
Stayed 1 night in Jul 2019
Response from 邱瓊 on Aug 19, 2019
Thank you for sharing your review on our hotel this time. We would like to let all our guests spend the greatest time at our hotel, especially on their special occasions such as birthday. We have also appreciated your favorable comments on our facilities. We always try to make our best effort to improve our services. Our warm hospitality awaits your next visit soon.

10/10 Excellent

JongIn, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic hotel!
We are a family of 4 and the room was huge for Japan hotels’ standards. Access to the free hot springs was a bonus after a long tiring day of sightseeing. Highly recommend this hotel to anyone visiting Okinawa and who doesn’t want to stay in Naha area. We will definitely be back to try the outdoor pool the next time we visit (it is only open from 1 Jul)
Stayed 2 nights in Jun 2019
Response from 邱瓊 on Jul 25, 2019
Dear Shirley First we would like to thank you for sharing your review. We have also appreciated your favorable comments. As you mentioned, we are a bit far from the city center of Naha but we pride ourselves on offering the tranquil and calm atmosphere to our guests with this location. We also put lots of efforts into our hot spring so that we are please to hear that you liked it. We are sorry that you could not use our outdoor pool. Like you said, it becomes open after July. Next time we hope you will definitely come to our hotel in the summertime. We eagerly await your kind return in the near future.

10/10 Excellent

Ngai Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Very clean, good onsen and view. Good if you have a car coz it’s up in the hill!
Stayed 1 night in Jun 2019