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Reviews of Howard Johnson by Wyndham Orlando/International Drive

3 out of 5
Howard Johnson by Wyndham Orlando/International Drive
5858 International Drive, Orlando, FL

Reviews

4.2
Rating 10 - Excellent. 72 out of 1010 reviews" "
Rating 8 - Good. 101 out of 1010 reviews" "
Rating 6 - Okay. 135 out of 1010 reviews" "
Rating 4 - Poor. 181 out of 1010 reviews" "
Rating 2 - Terrible. 521 out of 1010 reviews" "

4.2/10

Cleanliness

5.4/10

Staff & service

4.2/10

Amenities

3.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bernard

Thé customer service was horrible and unprofessional and rude and the rooms was so dirty and the smell was disgusting and the staff was very rude
Stayed 1 night in May 2024

2/10 Terrible

Tamekia, Jacksonville

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had an horrible smell and wasn’t able to even stay with my kids we had to find another room last minute
Stayed 1 night in May 2024
Response from M on May 24, 2024
Dear Tamekia,We are deeply sorry to hear about your disappointing experience with us. We apologize for the inconvenience you faced due to the odor issue. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed to fix the situation and make sure thorough cleaning procedures are followed. We would be grateful if you allow us to make amends and improve your experience during your next stay.Sincerely,Management Team

4/10 Poor

Manuel

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The place is nothing as advertised. Rooms substandard dirty rugs, old furniture, analog Tv not a good reception. Tower holder loose. Shower, sink and toilet with no water pressure and substandard. It was mention gym and breakfast but none were available at all. Ask for clean towns and still waiting for them after we left the hotel. Very disappointed. ☹️
Stayed 4 nights in May 2024
Response from M on May 24, 2024
Dear Manuel,We are disappointed that we could not make you feel welcome during your stay with us. Learning that our facilities and services could not match your expectations is disheartening. We hope you accept our profound apologies for our shortcomings. We assure you that we are taking gradual steps to upgrade our property and enhance our hotel rooms to improve our quality of service. Your feedback will be shared with our team to make the necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Sincerely,Management Team

2/10 Terrible

Jake

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unsafe area
Stayed 3 nights in Apr 2024
Response from M on May 24, 2024
Dear Jake,Your comfort is our top priority, and we apologize for any discomfort experienced. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Sincerely,Management Team

10/10 Excellent

Carlos

Stayed 2 nights in Apr 2024
Response from M on May 24, 2024
Dear Carlos,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

2/10 Terrible

Keyshla

Stayed 2 nights in Apr 2024
Response from M on May 24, 2024
Dear Keyshla,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Sincerely,Management Team

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from jagdip on Mar 21, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.Jagdip Patel

2/10 Terrible

nadhum

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not clean. Smell awful, no fridge.. No, mccraves, the safety box is broken.
Stayed 3 nights in Feb 2024
Response from jagdip on Mar 12, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

ronel, winter haven

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Mar 2024
Response from jagdip on Mar 9, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

8/10 Good

Andre

Stayed 6 nights in Feb 2024
Response from jagdip on Mar 27, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

Kenneth

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This motel is very nasty. Dirty shower with cracks in the floor. Air conditioner and heater did not work. Talked to older gentleman and he just shrugged his shoulders. Side walks cracked and are a trip hazard. They advertised refrigerator and microwaves and there were.none.
Stayed 1 night in Feb 2024
Response from jagdip on Mar 1, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from jagdip on Feb 29, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

4/10 Poor

Anthony

Everyting is old and poorly maintained
Stayed 1 night in Feb 2024
Response from jagdip on Feb 27, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

Yuleisy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Its ugly the carpet the doors the curtains.Imagine a room for the 80s where they change just the sheets
Stayed 1 night in Feb 2024
Response from jagdip on Feb 25, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

Jeff

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from jagdip on Feb 25, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

MONIKA, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and close to shopping centers
Stayed 4 nights in Feb 2024
Response from jagdip on Feb 25, 2024
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.

4/10 Poor

Eli, Minneapolis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible and way to expensive wouldn't ever stay there again
Stayed 1 night in Feb 2024
Response from jagdip on Feb 25, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

4/10 Poor

CECILIA NANCY

Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from jagdip on Feb 25, 2024
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.

6/10 Okay

Salvador

Business traveler
Disliked: Property conditions & facilities
smell in the room, cockroaches and lack of maintenance
Stayed 4 nights in Feb 2024
Response from jagdip on Feb 21, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

ibadullah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, the room I have booked wasn't available, therefore, I had to accept whatever room was available. I booked for pool view with king size bed but instead I was offered road view with two single beds. The bed sheets and pillows looked clean and bed was okay. However, the rest of the room was terrible. The TV wasn't working and the ceiling was in a terrible condition. The hairdrier was so nasty that I couldn't even touch it. Price was fair but for the condition of the room I believe I overpaid. Other than that the location and the parking was good. I wouldn't recommend this hotel to anyone who cares about cleanliness.
Stayed 1 night in Feb 2024
Response from jagdip on Feb 20, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.Jagdip Patel

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good mo problems.
Stayed 1 night in Feb 2024
Response from jagdip on Feb 20, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.Jagdip Patel

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirt and cockroaches
The rooms have a strong musty smell, the carpet is completely full of dirt and cockroaches everywhere.
Stayed 2 nights in Feb 2024
Response from jagdip on Feb 20, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.Jagdip Patel

10/10 Excellent

arleti

Stayed 1 night in Feb 2024
Response from jagdip on Mar 21, 2024
Thank you for your review. I am glad to hear that overall your experience was positive. I am happy to hear that our room service and housekeeping staff meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.

2/10 Terrible

Marcy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissatisfied
Place was old, needs many upgrades, roach in room, shower head’s leaking, so run down, very unpleasant and could not wait to get out of there
Stayed 1 night in Feb 2024
Response from jagdip on Feb 12, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

6/10 Okay

Tyrone

Liked: Staff & service
Disliked: Property conditions & facilities
Not very pleasant or good
The walls was dirty no refrigerator you can see through the door when you lock it you can still see the outside air condition made noise will not be coming there anymore
Stayed 2 nights in Feb 2024
Response from jagdip on Feb 12, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

Victoria

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelt like smoke and cat pee. Walls had what looked like snot streaked on them. Curtains had cigarette burns and blood stains. Bed had stains and hair in it, couldn't tell if the sheets were clean.
Stayed 1 night in Feb 2024
Response from jagdip on Feb 12, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from jagdip on Feb 12, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from jagdip on Feb 12, 2024
Thank you for your review. I am glad to hear that overall your experience was positive. I am happy to hear that our room service and housekeeping staff meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.

2/10 Terrible

Yakira

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches; dirty
Stayed 4 nights in Feb 2024
Response from jagdip on Feb 9, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

4/10 Poor

Phuoc

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Room is in poor condition, AC did not have cover, chlorine smell very strong, After five days, they did not return my $100 deposit, even though I called and talk to them.
Stayed 1 night in Feb 2024
Response from jagdip on Feb 9, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The horror
The place was just completely run down. It looked like there had been a flood. Everything was old and scratched up the room they gave me the dresser drawer at the bottom was literally hanging off. They also had roaches. The whole place needs to be remodeled it looks really nice online but it is a trick to get you in the door. Then not only that the staff is rude. And they can't do their job properly the next day after I checked in they came knocking on the door at 7:30 in the morning asking for my ID because someone checked me in under a different name and put me in a different room so the room I was in was supposed to be vacant. And then he tells me oh I just had to make sure because sometimes homeless people break into these rooms. So I say sir I'm not a homeless person you are disturbing me at this point. Then when I told him about my stay and the roaches he just said oh well and kept moving didn't apologize for anything. then to top it off I seen the smoke detector unplugged in the closet. They need to do better. Then they make you pay $100 deposit for what? They need to pay me up a deposit for staying there and being so traumatized from that experience that place is ran down. But if you don't have that much money and you're desperate by all means it's a very nice place I give it a two out of 10. And that's being nice. I mean how much is it to go get some paint. And then some Peyton tape so when you paint the wall it's not all on the ceiling that just looks so horrible.
Stayed 2 nights in Feb 2024
Response from jagdip on Feb 7, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

Melanie

Stayed 2 nights in Jan 2024
Response from jagdip on Mar 21, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.Jagdip Patel

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from jagdip on Jan 30, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

4/10 Poor

Shaniqua

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money I paid
Room wasn’t as described, did not look like the photos at all. No microwave, no fridge, very outdated, nasty/dirty curtains, nasty/dirty ironing board, one light fixture didn’t work, very dim in room because it was only one light fixture. No main light. Roaches. No phone in the room in case of emergency. Some outlets didn’t work. I will not stay here again!
You can see right under the door. A rat or snake or anything could of came inside
AC looks like white mood inside
Front door, extra security lock doesn’t even line up
Nasty dirty curtains
Stayed 1 night in Jan 2024
Response from jagdip on Jan 30, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was a dirty, worn out dive.
Stayed 1 night in Jan 2024
Response from jagdip on Jan 30, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from jagdip on Jan 24, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.Jagdip PatelGMQuality Inn, I drive , Orlando

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from jagdip on Jan 24, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.Jagdip PatelGMQuality Inn, I drive , Orlando

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all like advertised
Half of the hotel is abandoned and falling apart. Open curtains showed no furniture and trash in rooms. The front staff was unfriendly and not helpful at all. The website shows continental breakfast but they don’t serve any breakfast of any kind. There was a fitted sheet but no sheet to cover with on the bed. The bed was hard and the 2 blankets on it were very thin. Would not recommend.
Stayed 1 night in Jan 2024
Response from jagdip on Jan 24, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.Jagdip PatelGMQuality Inn, I drive , Orlando

2/10 Terrible

Chantell

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel that I have ever stayed at. The facility is old and falling apart. Would never stay there again
Stayed 1 night in Jan 2024
Response from jagdip on Jan 24, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.Jagdip PatelGMQuality Inn, I drive , Orlando

4/10 Poor

Ricardo

Disliked: Staff & service
Didn't recommend it. Absolutely lack of customer s
Stayed 7 nights in Dec 2023
Response from jagdip on Jan 24, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.Jagdip PatelGMQuality Inn, I drive , Orlando

2/10 Terrible

dewayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from jagdip on Jan 24, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.Jagdip PatelGMQuality Inn, I drive , Orlando0

2/10 Terrible

orlando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never feel safety there . They hotel is bad condition. My room was dirty they carpet was not clean. My tv was not working. My shower towels from bathroom had hairs . Same day I did my check in a did my check out in 4 hours. Also am still waiting for my 100 dollars they take from my debit card. Definitely NEVER STAY THERE AGAIN. I don’t understand how fire department and city inspector they shut down they hotel .
Stayed 1 night in Dec 2023
Response from jagdip on Jan 24, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.Jagdip PatelGMQuality Inn, I drive , Orlando

4/10 Poor

Eulalia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from jagdip on Jan 7, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

4/10 Poor

Albert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
When I arrived it took about 20 minutes to check in. The room was outdated and the safe didn’t have a lock. I had to put a 100.00 deposit on a prepaid room, then to top it off, when I went to shower before leaving, there wasn’t any hot water. I do not recommend this place at all.
Stayed 1 night in Dec 2023
Response from jagdip on Jan 7, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

Cherita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from jagdip on Jan 7, 2024
Thank you for your review. I am glad to hear that overall your experience was positive. I am happy to hear that our room service and housekeeping staff meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.

2/10 Terrible

Roderick

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from jagdip on Dec 18, 2023
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

Malissa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a lot of “human” trafficking going on the second we turned into the parking lot. I immediately asked for a refund and found another hotel. The front desk was very understanding and helpful
Stayed 2 nights in Dec 2023
Response from jagdip on Jan 7, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

Rajkumar

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2023
Response from jagdip on Jan 7, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

Shelli

Disliked: Cleanliness, property conditions & facilities, room comfort
I will never stay there again. I stayed on 327 and they had bedbugs and they refused to give me refund.
Stayed 1 night in Nov 2023
Response from jagdip on Nov 20, 2023
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

8/10 Good

Rene

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were supposed to stay for 5 days, but ended up leaving the next morning. The overall area was not clean, the room smelled like cigarrette or tobacco, noise aroud (guests screaming, cursing…), strange people in the surroundings. We had stayed before and it was not like that. Needs some TLC. As I say one thing, I also have to mention that the staff were super helpful and were very understanding.
Stayed 6 nights in Oct 2023
Response from jagdip on Nov 18, 2023
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.