Exterior

Reviews of Celebration Hotel

4 out of 5
Celebration Hotel
700 Bloom St, Celebration, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 460 out of 715 reviews" "
Rating 8 - Good. 156 out of 715 reviews" "
Rating 6 - Okay. 60 out of 715 reviews" "
Rating 4 - Poor. 26 out of 715 reviews" "
Rating 2 - Terrible. 13 out of 715 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quaint. Staff was friendly and helpful. The room we stayed in had problems with the air conditioning. Had there engineer look at it but didn’t fix. So they moved us to a new room on the second night. Which was much better. Breakfast was delicious. Loved the walkable town.
Stayed 2 nights in Apr 2024
Response from Warmest Regards on Apr 22, 2024
Thanks you so much for your feedback, we truly appreciate your time.

10/10 Excellent

louise, palm city

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Loved it
Stayed 4 nights in Apr 2024
Response from Seilly Pacheco - Director of Rooms on Apr 13, 2024
We truly appreciate your feedback. Hope to see you back when your traveling plans bring you back to town.

10/10 Excellent

KEITH A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Seilly Pacheco - Director of Rooms on Apr 1, 2024
Dear Keith,Thank you so much for your positive rating! We're delighted to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're thrilled to have met your expectations. If you ever find yourself back in the area, we would love to welcome you again for another excellent stay. Safe travels and thank you for choosing our hotel!

6/10 Okay

Beatrice, seattle

Business traveler, Traveled with partner
Disliked: Amenities
In need of renovation. We also accidentally left clothing in our room and have not heard back. A call back would have been nice.
Stayed 3 nights in Mar 2024
Response from Seilly Pacheco on Mar 26, 2024
Thank you for your feedback.One of our dedicated agents will contact you shortly.

6/10 Okay

Christine

Stayed 1 night in Feb 2024
Response from Seilly Pacheco on Feb 19, 2024
If possible, I would love to elaborate a little more on your feedback. Warmest Regards,

10/10 Excellent

Justin

Stayed 1 night in Feb 2024
Response from Seilly Pacheco - Director of Rooms on Mar 23, 2024
Dear Justin,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Ted W.

Traveled with group
Liked: Amenities
Avery restful stay. Room was very clean. Check in and check out went smoothly.
Stayed 1 night in Feb 2024
Response from Seilly Pacheco on Feb 6, 2024
Thank you so much for your feedback. We truly appreciate having you stay with us.

8/10 Good

Gerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice. Hotel rooms tired. Not enough outlets on first room. I asked to be moved. No high toilets. I don’t think we’d stay there again, especially for the price.
Stayed 2 nights in Jan 2024
Response from Seilly Pacheco on Jan 25, 2024
We thank you for your feedback. In April of this year our hotel will start the renovation process. I truly hope that when your travel plans allow you to return to town, you can stay with us again.Warmest Regards,

10/10 Excellent

DAVID V

Stayed 1 night in Jan 2024
Response from Seilly Pacheco - Director of Rooms on Feb 2, 2024
Thank you for taking the time to evaluate your stay with us.

10/10 Excellent

Craig Thurman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Seilly Pacheco on Jan 25, 2024
Thank you for your feedback.

6/10 Okay

April

Easy parking shouldn’t even be an option on the “what did you like. There is no refrigerator, no
Stayed 9 nights in Dec 2023
Response from Seilly Pacheco on Jan 25, 2024
I truly apologize for falling short of your expectations regarding your parking experience.Currently, refrigerators are part of the suite amenities only. However, we look forward to having them in all of our rooms in the near future.

10/10 Excellent

Alan, Winnipeg

Stayed 1 night in Jan 2024
Response from Seilly Pacheco on Jan 25, 2024
Thank you for your feedback.

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiero felicitar a todo el personal del Restaurante, quedamos muy sorprendidos y satisfechos con la calidad del producto presentado en las comidas y el exquisito sabor en cada uno de ellos. Nos encanto!!! Muchas felicidades y mucho exito en este Nuevo Año.
Stayed 6 nights in Dec 2023
Response from Seilly Pacheco on Jan 6, 2024
Mil gracias por su comentario.

2/10 Terrible

gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities
Very unfortunate stay… I even left earlier.. not even a minibar at the room… terrible service, 2 hours waiting for a breakfast at the restaurant and had to left without being served. A real nightmare… sad that in such a nice location the hotel that’s stands as the best in town is a real shitwhole…
Response from Seilly Pacheco - Director of Rooms on Feb 2, 2024
Dear Gustavo,We sincerely apologize for the unfortunate experience you had during your stay at Celebration Hotel. Your feedback is of utmost importance to us, and we are truly sorry to hear about the issues you encountered.We understand the importance of a comfortable and enjoyable stay, and it is disappointing to learn that we fell short of your expectations. Please be assured that we take your comments seriously, and we will be investigating the matters you raised to ensure that such incidents are addressed and improvements are made.We regret any inconvenience caused by the absence of a minibar in your room, and we will review our amenities to enhance the overall guest experience. Additionally, the extended wait time for breakfast is unacceptable, and we apologize for the inconvenience you faced. We will be addressing this with our restaurant staff to prevent such delays in the future.Our goal is to provide exceptional service and create memorable experiences for our guests, and we are genuinely sorry that we did not meet these standards during your stay. We hope to have the opportunity to regain your trust and welcome you back to Celebration Hotel in the future. Thank you for bringing these issues to our attention, and we sincerely apologize for the inconvenience you faced.Warm regards,

2/10 Terrible

gustavo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never order food there…
Stayed 6 nights in Dec 2023
Response from Seilly Pacheco - Director of Rooms on Feb 2, 2024
Thank you for taking the time to evaluate your stay with us.

8/10 Good

John, Kissimmee

Liked: Cleanliness, amenities
Room was very small and parking was no included.
Stayed 2 nights in Dec 2023
Response from Seilly Pacheco on Jan 3, 2024
We appreciate your feedback.

6/10 Okay

Aubrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Required valet parking unnecessarily difficult
I love the interior decor of this hotel, though I hear it is changing. My biggest complaint is the new parking situation. In the past, we have enjoyed the self-park option in the lot because we can come and go as needed. Needing to valet every time gets unnecessarily expensive and inconvenient. We also had a hard time getting the valet, restaurant, and front desk on the phone. I do love the town of Celebration though and love this hotel's location to all of the activities in town.
Stayed 2 nights in Dec 2023
Response from Seilly Pachecho on Dec 30, 2023
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay at our hotel. Our team works hard to ensure our guests have a memorable experience, and your kind words truly motivate us.We look forward to welcoming you back on your next visit.

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Seilly Pacheco on Dec 29, 2023
Thank you for you feedback.

10/10 Excellent

Tara

Stayed 1 night in Dec 2023
Response from Seilly Pacheco on Jan 25, 2024
Thank you for your feedback.

10/10 Excellent

Marvin

Stayed 1 night in Dec 2023
Response from Seilly Pacheco on Dec 25, 2023
Thank you for feedback

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Lights!
Room was large, clean and comfortable. Large comfortable bed. Convenient to everything.
Stayed 2 nights in Dec 2023
Response from Seilly Pacheco on Dec 23, 2023
Thank you for your feedback

10/10 Excellent

larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Seilly Pacheco on Dec 24, 2023
Thank you for your feedback.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Seilly Pacheco - Director of Rooms on Feb 2, 2024
Thank you for taking the time to evaluate your stay with us.

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2023
Response from Seilly Pacheco on Dec 21, 2023
Thank you for your feedback

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Seilly Pacheco on Dec 21, 2023
Thank you for your feedback

8/10 Good

Stacey

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great customer service. Valet service was amazing!! (The evening guy) only complaint would be the stains on the bedding.
Stayed 2 nights in Dec 2023
Response from Seilly Pacheco on Dec 19, 2023
Thank you for your feedback

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Seilly Pacheco on Dec 19, 2023
Thank you for your feedback

8/10 Good

Robert

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Seilly Pacheco on Dec 12, 2023
Gracias por su comentario

10/10 Excellent

Lorraine, Newtown

Stayed 1 night in Nov 2023
Response from Seilly Pacheco on Dec 19, 2023
Thank you for your feedback

10/10 Excellent

Jovanny

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Check the bedsheets
The hotel and atmosphere was amazing! The only downfall that was found was that there was blood on the bedsheets and had to go down and let the receptionist know about it but they got housekeeping right away to change all the sheets and blanket
Stayed 1 night in Nov 2023
Response from Seilly Pacheco on Nov 14, 2023
Thank you for your feedback, we certainly appreciate the time that it took you to right back. We certainly hope to see you back in the near future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed hotel
Great relaxed hotel with friendly staff in the middle of town
Stayed 2 nights in Nov 2023
Response from Seilly Pacheco on Nov 11, 2023
Thank you so much for your feedback, we certainly look forward to your next visit.Warmest Regards,

8/10 Good

Suzanne

Stayed 1 night in Nov 2023
Response from Seilly Pacheco on Dec 3, 2023
Thank you for your time.

10/10 Excellent

Erwin

Stayed 1 night in Oct 2023
Response from Seilly - Director of Rooms on Oct 30, 2023
Thank you so much for your feedback, we truly hope to see you back soon.

10/10 Excellent

Yamaly

Traveled with partner
Liked: Cleanliness, amenities
We loved the stay and would choose it again
Stayed 1 night in Oct 2023
Response from Seilly Pacheco on Oct 29, 2023
Thank you so much for your feedback

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful location, and all the staff is friendly and helpful.
Stayed 3 nights in Oct 2023
Response from Seilly - Director of Rooms on Oct 25, 2023
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our beautiful location and found our staff to be friendly and helpful. We strive to create a memorable and pleasant experience for our guests, and it's wonderful to know that we succeeded during your stay. We hope to welcome you back in the future and provide you with another excellent experience.

6/10 Okay

malcolm

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed at the hotel previously some years ago and it is in an excellent location with lovely views of the lake. I understand it is due for refurbishment next year which it does need in all areas but most of all the internal areas. We found the breakfasts we had were good and all the staff we spoke to were very helpful and friendly. If we are back in the future to USA and in the Orlando area we would definately look at staying in the hotel again.
Stayed 2 nights in Oct 2023
Response from Seilly - Director of Rooms on Oct 21, 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Our company thrives for excellence, and we wanted to reach out to you in hopes that you can provide us with feedback on what we could have done to gain a 10? Your feedback is very important and appreciated.We hope to welcome you again soon.

2/10 Terrible

LEONEL MAURICIO

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto olia a humedad y trataron de cambiarme de cuarto y estaba peor
Stayed 2 nights in Oct 2023
Response from Celebration Hotel on Oct 16, 2023
Saludos cordiales,Lamentamos que su estadía no haya sido placentera. Buenos o malos los comentarios de nuestros huéspedes son bien recibidos. Su información es sumamente importante para nosotros y bien recibida. Puedo ver que usted hablo con la gerencia del hotel y que por el inconveniente recibio un crédito del valor del desayuno de usted y todos sus acompañantes.Esperamos poder servirle en un futuro cercano.

10/10 Excellent

Peter

Stayed 1 night in Sep 2023
Response from Seilly Pacheco; Director of Rooms on Oct 3, 2023
Thank you so much for your feedback.We truly appreciate it! Hope to see you back in the near future.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Seilly - Director of Rooms on Sep 23, 2023
Thank you so much for your feedback. Our staff thrives for 10's. If you can please share with us what we could have done to earn that special 10, please do not hesitate to let us know.Warmest Regards;

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Getaway
We had a great experience at Celebration Hotel. Although a bit dated by today's standards, it was still tasteful,clean, very comfortable as well as quiet. Excellent location to spend time enjoying the wonderful community of Celebration. Awesome trip and the hotel played a part in that.
Stayed 3 nights in Sep 2023
Response from Seilly Pacheco on Sep 23, 2023
It gives me great pleasure to read that the Celebration Hotel played an important role in your visit to town. Our staff thrives for excellence, and we certainly appreciate your feedback.Hope to see you back soon.

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever!
We have been going here for years. Last year we had a problem. This visit they made everything right!! Could not be happier. We’ll be back very soon.
Stayed 3 nights in Sep 2023
Response from Seilly Pacheco on Sep 22, 2023
It was my pleasure to assist you, can't thank you enough for giving us the opportunity to make it right. My staff and I thrive to provide the best service possible, and we thank you for your kind remarks.Hope to see you back soon.

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, location, dining and tranquility at this hotel has ensured a return visit. Our new home from home.
Stayed 5 nights in Sep 2023
Response from Seilly Pacheco on Sep 14, 2023
Thank you so much for your kind words regarding our staff. The Celebration Hotel takes pride in providing the highest level of service. We truly hope to see you back soon.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to check in early.
Stayed 1 night in Aug 2023
Response from Seilly - Director of Rooms on Aug 27, 2023
I'm glad to hear that you were able to check in early! Providing a smooth and accommodating experience for our guests is always our priority. If there's anything else you need or if you have any questions, feel free to reach out. We hope you have a wonderful stay with us!

10/10 Excellent

Sumire

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Seilly - Director of Rooms on Aug 26, 2023
Thank you for your kind words and for sharing your experience with us, if you have any further comments or if there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know.

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2023
Response from Seilly - Director of Rooms on Aug 24, 2023
We appreciate your succinct feedback! If you have any specific details or aspects you found particularly great, feel free to share. We're here to ensure you have a consistently wonderful experience during your stay. Looking forward to serving you again soon!

10/10 Excellent

Benedette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the town of Celebration and the hotel is in a perfect location.
Stayed 1 night in Aug 2023
Response from Lyssa - AFOM on Aug 21, 2023
Dear Benedette,We are so happy to hear you enjoyed your stay with us! It is always our goal to provide the best service for every guest that stays here with us and we are so glad we could do that for you! We hope that you choose to stay with us again should your travels bring you back to Celebration.

10/10 Excellent

ana

Stayed 1 night in Jul 2023
Response from Seilly - Director of Rooms on Sep 9, 2023
Thank you so much for your feedback. We hope to see you back soon

10/10 Excellent

Mary Agnes

Traveled with partner
Liked: Amenities
Would go back😀
Stayed 2 nights in Aug 2023
Response from Seilly Pacheco; Director of Rooms on Aug 8, 2023
See you back soon!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hideaway
Very quaint hotel with lots of old Florida charm. The location is wonderful! Lots of cute shops and restaurants within walking distance. Highly recommend.
Stayed 1 night in Jul 2023
Response from Seilly Pacheco; Director of Rooms on Jul 30, 2023
Good afternoon Mrs. AnnWe appreciate that you chose to stay with us during your visit to town and we certainly hope to welcome you back home in the near future.Warmest Regards;

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
A beautiful town.
The Celebration Hotel and the entire Town of Celebration is a great experience. The Town of Celebration is everything one could ask for in a small American town.
Stayed 1 night in Jul 2023
Response from Seilly Pacheco on Jul 30, 2023
Thank you for your feedback about our beautiful town. We certainly appreciate it.