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Reviews of Fairfield Inn & Suites Orlando Lake Buena Vista

3 out of 5
Fairfield Inn & Suites Orlando Lake Buena Vista
12191 S Apopka Vineland Rd, Orlando, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 489 out of 1004 reviews" "
Rating 8 - Good. 263 out of 1004 reviews" "
Rating 6 - Okay. 112 out of 1004 reviews" "
Rating 4 - Poor. 61 out of 1004 reviews" "
Rating 2 - Terrible. 79 out of 1004 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shweta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was free! And it was close to the parks which made it an easy drive. They also have good food right outside and a gas station on the corner.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and the breakfast was free! It was an easy drive to Disney as well.
Stayed 2 nights in May 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a convenient location for a good price. Staff were excellent.
Stayed 1 night in Apr 2024

8/10 Good

daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best part of this hotel!
Stayed 3 nights in May 2024

10/10 Excellent

Senjuti Das

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Apr 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, loved it!
Stayed 4 nights in Apr 2024

10/10 Excellent

Qiang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms with shuttle to theme parks.
Stayed 5 nights in Apr 2024

10/10 Excellent

Johana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a close walk to everything and nice drive to the Disney parks.
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veronica was amazing. Very sweet.
Stayed 2 nights in Apr 2024

8/10 Good

Sally

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value, great front desk staff. Only issue was two mornings (Sat and Sun) of incredibly, phenomenally loud housekeeping staff. Just friendly happy talking and laughing, but truly so loud and at such a manic pace that it was nearly impossible for us to work at our laptops. Stayed a week, and the rest of the mornings were fine.
Stayed 7 nights in Apr 2024

8/10 Good

Lenee'

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Sandip

Liked: Staff & service
Stayed 4 nights in Apr 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

albania

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet in the hotel bathroom was the most disgusting thing I’ve ever seen in my life! There was thick build up in the toilet like it’s never been properly cleaned with a brush. I proceeded to take pictures and videos to show the hotel manager and when I lifted the toilet seat with a napkin I discovered feces underneath the toilet lid it was like someone had diarrhea and exploded in the toilet and it was never cleaned!! Me and my friend literally gagged at how nasty it looked and smelled. We were in shock and didn’t even allow our daughters to use the bathroom in that hotel room!!
Stayed 1 night in Apr 2024

10/10 Excellent

Yuriy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean affordable
Stayed 2 nights in Apr 2024

8/10 Good

Aisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good & different compared to other establishments. Please don't ever stop the full breakfast! Room was spacious & accommodating
Stayed 1 night in Apr 2024

10/10 Excellent

Leslie, Caguas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and property, parking is difficult
Stayed 3 nights in Apr 2024

10/10 Excellent

Gregory

Liked: Amenities
Very clean !! Employees very friendly!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

YUSIMA

Liked: Cleanliness, staff & service, property conditions & facilities
this hotel is awesome the employees are super nice.. the area is amazing so closed to the parks and great restaurants.. the only thing i didn't like is i called at 5pm to say i was arriving late and when i got there they gave my room away and i had rented a 2 queen bed room and they had to give me a king size bed and a pull up bed that was horrible.. but everything else was awesome
Stayed 2 nights in Apr 2024
Response from FD Team on Apr 22, 2024
The issues you raise are important to us. While we're glad you appreciated the hotel and our staff, we apologize for any issues with your room. We'll look into your comments further. Please accept our apologies. We hope your next trip is more pleasant.

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kate

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We were here for one night but very impressed with the hotel staff, location, and value. We thoroughly enjoyed our experience! Breakfast was excellent and having the option of park shuttles was a nice perk. All the hotel staff were kind, friendly, and proactively work to ensure you have a great stay. Thank you!
Response from FD Team on Apr 22, 2024
On behalf of our entire team at Fairfield Inn & Suites Orlando Lake Buena Vista, thank you for the fantastic review! We're thrilled to have earned your perfect rating, and we hope that it means you'll be joining us again in the future for another comfortable stay.

8/10 Good

koreen

Traveled with partner
Liked: Staff & service
The good: The staff was outstanding. Very helpful and nice. The bad: first Marriott I have ever stayed in that had an uncomfortable bed (concave feeling). The refrigerator in the room was missing the rack ends that keep stuff in and definitely had seen better days. The bathroom door was hard to shut and the room door’s deadbolt periodically stuck open. The room was clean but smelled on the musty side.
Stayed 4 nights in Apr 2024
Response from Front Desk Team on Apr 16, 2024
The issues you raise are important to us. While we're glad you appreciated our staff, we apologize for any issues with the bed as well as for any concerns about the refrigerator and smell. We'll look into your comments further. We hope your next trip is more pleasant.

10/10 Excellent

Ludis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Apr 2024
Response from Front Desk Team on Apr 16, 2024
We want everyone who stays at Fairfield Inn & Suites Orlando Lake Buena Vista to have an excellent visit, so we're happy to hear that was the case with you! Thank you for sharing how much you enjoyed your stay. We look forward to your next visit.

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it smelled clean when I walked in and the beds are comfortable.
Stayed 1 night in Apr 2024
Response from Natalie Bastos on Apr 15, 2024
FD Front DeskWe want everyone who stays at Fairfield Inn & Suites Orlando Lake Buena Vista to have an excellent visit, so we're happy to hear that was the case with you! Thank you for sharing how much you enjoyed your stay. We look forward to your next visit.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Natalie Bastos on Apr 15, 2024
Dear Theresa, Thank you for taking the time to leave us feedback. We're excited to hear that you had a pleasant stay with us!

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Natalie Bastos on Apr 15, 2024
Dear Natalia, Thank you kindly for taking the time to leave us feedback. We're happy to hear that you had an enjoyable stay with us.

10/10 Excellent

claire b

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Natalie Bastos on Apr 15, 2024
On behalf of our entire team, we're thrilled to have earned your perfect rating! Thank you for taking the time to leave us feedback.

10/10 Excellent

Melanie P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Natalie Bastos on Apr 15, 2024
Thank you for taking the time to review your visit with us! We are proud that you enjoyed your visit and hospitality. We look forward to seeing you again soon!

10/10 Excellent

CRISTIAN

Liked: Amenities
good
Stayed 1 night in Apr 2024
Response from Natalie Bastos on Apr 15, 2024
Hello, Thank you so much for your review. Thank you for choosing Fairfield Inn & Suites Lake Buena Vista and we hope to see you again soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Apr 2024
Response from Natalie Bastos on Apr 15, 2024
An excellent location are fundamental to a successful trip, and to hear that this was your experience has us ecstatic. It would be our pleasure to welcome you back to Fairfield Inn & Suites Orlando Lake Buena Vista the next time you're in town, so don't be a stranger!

8/10 Good

Rulian, Kralendijk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the shower head and the elevator was so slow
Stayed 2 nights in Mar 2024
Response from Natalie Bastos on Apr 15, 2024
The issues you raise are important to us. We apologize for any issues with the shower as well as for any concerns about the elevator. We'll look into your comments further. Our staff is always happy to assist with this. We hope your next trip is more pleasant.

10/10 Excellent

Yanny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Natalie Bastos on Apr 15, 2024
Hello, Thank you so much for your review. Thank you for choosing Fairfield Inn & Suites Lake Buena Vista and we hope to see you again soon.

10/10 Excellent

ARTHUR, LARGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Natalie Bastos on Apr 15, 2024
Dear Arthur, thank you for taking the time to leave us feedback. We're excited to hear that you had a pleasant stay with us!

6/10 Okay

Anton

This hotel is hits and misses. They don’t treat Expedia customers well. When we arrived, they are understaffed. House cleaning helped with extra blankets one day and cleaned only half of the room next day. Moma and other kitchen staff were very helpful during our breakfasts even though one waffle machine doesn’t work properly. The gentleman who checked us out was helpful.
Stayed 3 nights in Mar 2024
Response from front desk team on Apr 4, 2024
Hello, Thank you so much for your review. We do apologize for the lack of cleaning. we do appreciate you letting us know. Thank you for choosing Fairfield Inn & Suites Lake Buena Vista and we hope to see you again soon.

8/10 Good

phyo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2024
Response from front desk team on Apr 4, 2024
Hello, Thank you so much for your review. Thank you for choosing Fairfield Inn & Suites Lake Buena Vista and we hope to see you again soon.

10/10 Excellent

Anthony Raymond, New Rochelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessibility to Disney parks and convenience to shopping areas.
Stayed 5 nights in Mar 2024
Response from fd team on Apr 4, 2024
Hello, Thank you so much for your review. Thank you for choosing Fairfield Inn & Suites Lake Buena Vista and we hope to see you again soon.

10/10 Excellent

Jehu Octavio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was swell
Stayed 3 nights in Mar 2024
Response from front desk team on Apr 4, 2024
Hello, Thank you so much for your review. Thank you for choosing Fairfield Inn & Suites Lake Buena Vista and we hope to see you again soon.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous staff. Good value for your dollar especially with the free breakfast!!!
Stayed 1 night in Mar 2024
Response from Front desk team on Apr 4, 2024
Hello, Thank you so much for your review. Thank you for choosing Fairfield Inn & Suites Lake Buena Vista and we hope to see you again soon.

10/10 Excellent

Oneida

Liked: Cleanliness, staff & service, property conditions & facilities
Was super
Stayed 1 night in Mar 2024
Response from front desk team on Apr 4, 2024
Hello, Thank you so much for your review. Thank you for choosing Fairfield Inn & Suites Lake Buena Vista and we hope to see you again soon.

10/10 Excellent

amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get it. Clean and friendly staff!
Stayed 1 night in Mar 2024
Response from Veronica Lopez on Mar 26, 2024
Dear amy, A clean property and an excellent location are both fundamental to a successful trip, and to hear that this was your experience has us ecstatic. We're appreciate the kind words and thank you for taking the time to leave us feedback.

10/10 Excellent

Jatin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Veronica Lopez on Mar 26, 2024
Dear Jatin,Thank you kindly for taking the time to leave us feedback. We're happy to hear you enjoyed your stay!

6/10 Okay

GIJO

Traveled with family
Liked: Staff & service
Hotel was at a convenient location. Reception and dining area looks updated. But room looks a bit crammed.
Stayed 3 nights in Mar 2024
Response from Veronica Lopez on Mar 26, 2024
Dear GIJO,A clean property and an excellent location are both fundamental to a successful trip, and to hear that this was your experience has us ecstatic. Thank you for staying with us!

10/10 Excellent

Crystal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 3 nights in Mar 2024
Response from Veronica Lopez on Mar 26, 2024
Dear Crystal, Thank you for taking the time to leave us feedback and for the kind word. We're happy to hear you enjoyed your stay with us!

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant! The rooms were clean!
Stayed 1 night in Mar 2024
Response from Veronica Lopez on Mar 18, 2024
Dear Ashley, On behalf of our entire team, thank you for the fantastic review! We're thrilled to have earned your perfect rating, and to hear that you enjoyed your stay.

10/10 Excellent

Afolasade

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Veronica Lopez on Mar 19, 2024
On behalf of our entire team, we're thrilled to have earned your perfect rating! Thank you for taking the time to leave us feedback.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from AGM on Mar 16, 2024
Thank you for taking the time to review your visit with us! We are proud that you enjoyed your visit and hospitality.We look forward to seeing you again soon!

10/10 Excellent

Cole

Stayed 1 night in Mar 2024
Response from Natalie Bastos on Apr 15, 2024
Dear Cole, thank you kindly for taking the time to leave us feedback. We're happy to hear you enjoyed your stay!

2/10 Terrible

Sherifa

Stayed 3 nights in Mar 2024