2 outdoor pools, open 8:00 AM to 7:00 PM, sun loungers

Reviews of Berkley Lake Townhomes

3 out of 5
Berkley Lake Townhomes
1010 Park Ridge Cir, Kissimmee, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 213 out of 375 reviews" "
Rating 8 - Good. 92 out of 375 reviews" "
Rating 6 - Okay. 40 out of 375 reviews" "
Rating 4 - Poor. 12 out of 375 reviews" "
Rating 2 - Terrible. 18 out of 375 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

GERARDO

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Dirty, rundown
Stayed 3 nights in Mar 2024

10/10 Excellent

Franky

Liked: Property conditions & facilities
Awesome place, totally recommend!
Stayed 19 nights in Mar 2024

4/10 Poor

Lee

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
ThIS place didn't live up to its high rating. I booked for 7 people, but got a unit for 6. Communication was poor, and the place was dirty with insufficient supplies like toilet paper and trash bags. If you need any toilet papers or tash bags, you will have to give them 24hours notice. The air vent has mold like around the vent. On the last night, I found a bug on the bed. I wish I could upload video and pictures on here.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and safe neighborhood. Home was nice.
Stayed 2 nights in Mar 2024

2/10 Terrible

Rachelle

Traveled with family
Disliked: Amenities
The place was an absolute dump. The unit we were originally in had water leakage from the upstairs toilet, a broken washing machine, no hot water, and numerous other cosmetic issues. Unit 2 we were placed in was much cleaner; however the AC was broken, ants were climbing all over, and the washing machine was also broken.
Stayed 7 nights in Dec 2023

2/10 Terrible

Wendy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property was in very poor conditions and not very clean. Besides being very dated, there was a very bad smell in the master bedroom's bathroom. It smelled like sewer. It also smelled bad in the half bathroom downstairs. Obviously, there was a plumbing problem. Most of the curtains were broken and the lights in one of the bedrooms did not work. I was very surprised that they would rent out this unit in such bad conditions.
Stayed 2 nights in Nov 2023

2/10 Terrible

Jose

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The furniture was totally out dated! The washing machine didn’t work! The linens were wet when we arrived! The refrigerator door had a broken handle!
Stayed 2 nights in Nov 2023

6/10 Okay

Manson

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Property just lacked any of the house needs i had to go buy trash bags, dish soap , pots and pans it want the worst in the world but it could’ve been better but for the price i probably stay again sometime
Stayed 2 nights in Nov 2023

10/10 Excellent

Pedro J.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buen lugar perfecta ubicación. Tranquilidad después de los días de parque. Recomendado
Stayed 4 nights in Nov 2023

6/10 Okay

Jacqueline

Traveled with family and small children
Disliked: Amenities
Property lacked many things a home that you are staying at has, e.g., PRIVACY BLINDS WERE DAMAGED in most every room, towels & washcloths were limited, no dishwasher detergent, lack of trash bags, TVs were outdated and hard to use - couldn't cast to them and only 1 TV in MBR; I would preferred to see TVs in all the BRs.
Stayed 5 nights in Sep 2023

2/10 Terrible

Talya

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Maximer

Traveled with family
Liked: Cleanliness, room comfort
Great stay!
We found dirty pillows, but once I called Brandon he had the cleaning duo come over and they were super nice and gave us cleaner pillows! We had a great stay. The pool was clean, the clubhouse smelled nice, and the guard was friendly. Though, the sugar ants come into the kitchen through the window, they weren’t really a problem. There was already damage to one of the doors and water damage in one of the bathrooms, but it didn’t bother us too much. We didn’t cause any damage!!! :P
Stayed 4 nights in Aug 2023

6/10 Okay

Shaundrell

Traveled with family
The covers had stains on them, I felt like I was at a motel. The place is needs an upgrade on furniture.
Stayed 2 nights in Aug 2023

6/10 Okay

Toolsi

Stayed 3 nights in Aug 2023

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Jul 2023

6/10 Okay

Nesha

Traveled with group, Traveled with family
It was okay the first house had a hole in the ceiling but once i called the front they moved me quickly.
Stayed 3 nights in Jul 2023

2/10 Terrible

Chateva

Traveled with family
Disliked: Cleanliness, room comfort
The check in was horrible, then we have to report things broken, no tvs in rooms and they did not give me back my deposit for the things that was ALREADY broken so they kept my deposit even tho I reported it. I would never recommend this place to anyone.
Stayed 7 nights in Jun 2023

6/10 Okay

nathalia

Traveled with family and small children, Traveled with family
Its old and a bit dirty. Beds were clean for the lost part and served its purpose to sleep and rest.
Stayed 2 nights in Jun 2023

6/10 Okay

Courtney

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023

2/10 Terrible

Julie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My family and I stayed at the Berkeley Lake Townhomes property from 5/24/2023 to 6/1/2023. There were numerous amenities that were advertised which was were one of the reasons we decided to stay at this property. However, many of the advertised amenities were not provided. Due to this, and other poor conditions in the apartment unit you provided, we are requesting a partial refund. The following are a few of the issues we encountered while staying on your property: 1. Missing items. Immediately I contacted the owner with the following text message.  And his response is as follows  2. Water leak in bathroom. Below is a small video of the leakage in the bathroom.  3. Spider infestation. We were horrified to find multiple spiders on living room furniture and in the twin bedroom. May 26 when the extended family came that first night they slept in the vehicle overnight due to fear and until everything was clean up the next day. Below pictures are included:  4. Dirty , dusty surfaces and musty mildew smell. We had to disinfect , wash and wipe down the entire living room furniture as well as wash all the linen for the entire condo. It didn’t look like it was clean before our stay. However, you advertised the following description . 4. No alarm clocks. Also for each of the bedrooms there were no alarm clocks. I wanted to report that as well. Please be advised I am very unsatisfied with my overall stay and expect to receive some sort of monetary compensation
Stayed 8 nights in May 2023

8/10 Good

Darlene

Liked: Amenities, property conditions & facilities
Stayed 3 nights in May 2023

4/10 Poor

raymond

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Welllllllll….. blinds slats missing bent or falling off, roaches everywhere all sizes , ants n spiders in the beds , TVs didn’t work batteries in remote rusted out, dirty bathrooms one toilet leaking water was told someone would come to fix no one did !!!!!! No dishwasher soap, kitchen towels or clothes or oven mitts paper towel etc hairy towels & the dryer runs hot and doesn’t shut off!!! Hair hair hair everywhere !!!!! Twin bed had gross brown stains on the comforter n sheets and the toilet brushes were full of dried up toilet paper JUST FREAKING GROSS!!!!! 1/10
Stayed 3 nights in May 2023

8/10 Good

Glorines, Coral Springs

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good for the price close to good restaurant, excellent for a family with kids
Stayed 2 nights in Apr 2023

8/10 Good

James

Traveled with family and small children
Liked: Amenities
Good - nice quiet location with easy access to a pool, in a nice location. Bad- property is a little tired, and could do with some updating and a deep clean
Stayed 14 nights in Mar 2023

10/10 Excellent

Mondrea

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Angel

Stayed 2 nights in Apr 2023

6/10 Okay

Toniah

Traveled with family
Liked: Cleanliness
Property was fine but behind the property is a lot of woods so there were big raccoons climbing up the balcony’s and there was a huge rat by the doorway as i approached the property the house it self was ok

8/10 Good

Jeffery

Liked: Cleanliness, property conditions & facilities
The property is gated. Property clean. Nice pool.
Stayed 2 nights in Mar 2023

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities
Great location and grounds in a gated community. Actual unit was dated and fairly filthy. Floors were dirty so we all had to wear shoes, blinds were falling off, dryer didn’t work etc. We had a full townhouse so it was very roomy and this place Would be awesome with facelift and some easier floors to clean. We still had great time as pool areas are nice, kiddy pool area was closed with no one told us about.
Stayed 6 nights in Mar 2023

10/10 Excellent

Donald

Stayed 3 nights in Mar 2023

8/10 Good

Brice

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
There was a lot of things broken. Shower door, blinds, downstairs tv. Dead bugs around the house and it didn’t look like it was cleaned well before our stay. Overall everything could be looked over because of the beautiful area.
Stayed 3 nights in Mar 2023

4/10 Poor

Joshua

Traveled with family
Disliked: Cleanliness, property conditions & facilities
When we booked this place was classified as a 4 star hotel. However, upon walking in there were several things that would indicate otherwise. The bathroom downstairs was dirty, including a used hand towel with crusty sediment and facial hair shavings on the sink. The vertical blinds in three rooms were misisng slats, two of which would of been our daughters bedrooms, so they had no privacy. One of the bath towels had a knot of human hair stuck to it. The AC vents were dirty and had mold around the exterior. someones personal dirty blanket was in the laundry room on the floor. It appeared no care had been taken to ensure this townhome was ready for someone to occupy it. I will not be returning.
Stayed 2 nights in Jan 2023

6/10 Okay

L. Wayne

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is tired—-needs to be updated, painted and more towels…

6/10 Okay

Aracely

Fully equipped spacious townhouse. Needs better maintenance: old carpets, window/door screens with holes, needs painting and needs a good scrubbing. Felt safe with security gate and guard entrance. Good parking and close to Disney and supermarkets.

2/10 Terrible

PETER

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bad, not clean, no window covers, bad communications.

8/10 Good

Ronald

Liked: Amenities

10/10 Excellent

Loren

Traveled with family
Liked: Cleanliness, room comfort
It was the perfect stay with 3 bedrooms for a family
Stayed 4 nights in Dec 2022

10/10 Excellent

Crispin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Is a great place for family vacations, great communication with the host Very recommendable

8/10 Good

Makala

Traveled with partner
Liked: Amenities, property conditions & facilities
This townhome I had rented was a good stay, only downside was the property wasn’t cleaned through enough and the shower floors were squeaky and low water pressure but besides that I would recommend staying here

6/10 Okay

Amie

Traveled with family
Disliked: Room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Celia D

Business traveler
Liked: Cleanliness, room comfort
Family space
The place is spacious, have a nice kitchen and good bathrooms.
Stayed 8 nights in Nov 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Run down, cockroaches and bad management/owners
Booked a townhome for a 8 night house hunting in Orlando. We arrived around 7 pm in the unit, followed the instructions from the email to get in the house. Once in the unit, I noticed a couple of red flags, like half dozen cockroach traps in the first floor (kitchen/living room) and a weird smell (smoking + old scent). We got food and we’re getting ready to eat, when opening the kitchen cabinets found at least 3 roaches, including one walking in the bowls/plates. Other than these issues, the unit was run down, with missing pieces in almost all the blinds, a creaking wood floor in the second floor, bed sheet of our bedroom was also pilling. First thing in the morning, I called the property management, to tell about the issues and he told me that he never had issues with roaches, so or he was not being informed by the housekeeping (the traps were there for a reason) or he was not being honest with me. That affirmation made me lost the trust on him and when another unit in the same complex was offered we declined. I simply asked for the remaining nights to be refunded and moved to one hotel for the rest of the days. The property manager initially declined the refund and after asking again he said that he was going to talk to the owners and call me back. They offered half of the remaining days only, which I had to contact hotels.com at least 4 times and insist in them advocating for me to get the full refund (difference was paid by hotels.com). I don’t recommend.
Roach, trap inside the pan cabinet
Roach dead by the kitchen floor
Blinds missing parts
Another blind missing parts
Stayed 8 nights in Oct 2022

8/10 Good

Alice, Tucson

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
It was nice to have a home like place to go to at the end of the day. The beds were hard as rocks. We were not given our code to use the pool.

8/10 Good

Geisy

Traveled with family
Liked: Room comfort
The property is very confortable however is lacking tlc the window blinds were all missing pieces there were holes in the bedroom and bathroom doors also they only provide two towel for each bathroom no paper towel for the kitchen no hand towels no kitchen towels no pull-up sofa sheets also in the half bathroom they don’t put any towels I think if they will give it more attention to detail it would be a great stay because is very good the townhouse also is gated so very safe
Stayed 2 nights in Oct 2022

2/10 Terrible

Lori

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My room was disgusting! The showers were full of mold, the carpet was so old it had holes in it, the towels were full of hair. I rented a 3 bedroom 3 bath and only 1 of the toilets worked!!! AC was broken. Half the blinds were missing so everyone could see directly into the bedrooms. We ended up leaving and finding another place to stay. I would NEVER recommend staying here. DISGUSTING ROOM, RUDE STAFF! DO NOT BOOK THIS HOTEL!
Stayed 2 nights in Oct 2022

10/10 Excellent

Shadrick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

4/10 Poor

Charles, Holiday

Traveled with family
I like that the location is central and close to everything and but slightly out to enjoy the privacy it’s meant for! My issues are for starters the unit condo #1085 Is meant for upto 8 guest however upon my arrival I found that it lacked the essential items for 8 ppl! I had to request linen and pillows for couch bed! There was only two hand wash cloths in the entire unit so I had to also request more that never arrived even though the linen did for the couch bed! I found that the railing for the stairway was very loose and even broken which was a major safety issue for any us who used the stairs! I can’t believe it was even rented like that! Mind you I only stayed in this unit without demanding another because the storms was approaching and my elderly family was already inside by now and our luggage’ also there may have not been another available! I decided to stay upstairs and leave my elderly parents down stairs due to the safely issue of the rail! Again why was it even rented out that way! I’m sure they were aware of the problem from the previous guest! There was flying insects in the master bedroom and also the shower floor creaked of unstable wood underneath giving you the feeling while showering that your going to fall through the floor! I was so nervous while in there! Another major issue is privacy in the main bedroom that faces the driveway as there were several blinds missing allowing people to see you undress or naked as they pass your unit! Highly Disappointed!
Stayed 3 nights in Sep 2022

8/10 Good

Donica

Traveled with group
The location was great, but the townhome needs to have a facelift. Blinds need to be replaced, as some of them were missing. Safe and secure though.
Stayed 15 nights in Sep 2022

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Place was nice and as described. Only thing was wish they provided more towels. There was only one per person for 4 days. Yes, we could wash, but would have been nice to have a few extra.
Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022