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Rating 10 - Excellent. 3428 out of 7101 reviews" "
The space was great for a family of 4 with teens. We loved the amenities and multiple bathrooms and showers. The fireworks room was great and you could see the fireworks from Magic Kingdom off in the distance. Close to multiple plazas shopping and fast food. 15 min to Disney. Easy to get around the resort as well and walking distance to the outlet mall.
Excellent property to stay at Good for families who have small children, clean, friendly, staff, safe environment overall. Close to all the major theme parks close to shopping outlets, convenience store. I would definitely come back here. They also have transportation to the theme park
Friendly staff and very attentive. Great place to stay.
Jurgen
Stayed 9 nights in Apr 2024
Response from TK on Apr 25, 2024
2.Dear ,Wow! Thank you so much for the incredible 5-star rating and kind words. We're delighted to have exceeded your expectations, and we look forward to providing you with many more memorable stays in the future.Warm regards,
6/10 Okay
MITRA, Mono
Traveled with family
Apr 24, 2024
Liked: Cleanliness, amenities
The location was very convenient to shopping, Disney and restaurants. Comfortable bed and spacious 3 bedroom condo. Nice pools and hot tubs to relax at. All staff were very friendly and willing to help with any issues. Would stay here again.
MITRA
Stayed 7 nights in Apr 2024
Response from TK on Apr 25, 2024
1.Hi ,Thank you for the glowing 5-star review! We're thrilled to hear that you had an exceptional experience with us. Your feedback means the world to us, and we can't wait to welcome you back for another fantastic stay!Best regards,
4 star because the bathroom in the master bedroom wouldn’t lock. Just had to hope no one walked in on you while you using it. Property was decent and they do offer coupons for attractions. They give off treats from 8-10 certain days which was great. Staff were very friendly! Take your own toilet paper because theirs was hard! Game room across street from building 4 where we stayed and outlet stores. Definitely a plus!! There is a Publix grocery store 3 minute ride from hotel also. We had a pretty good trip experience. Would stay again!
Jennifer
Stayed 2 nights in Apr 2024
Response from TK on Apr 25, 2024
2.Dear ,Wow! Thank you so much for the incredible 5-star rating and kind words. We're delighted to have exceeded your expectations, and we look forward to providing you with many more memorable stays in the future.Warm regards,
8/10 Good
Drake
Traveled with family
Apr 24, 2024
Liked: Cleanliness
Disliked: Amenities
Amazing pool area and great central location for travelling to local attractions. Lots of families.
Rooms are clean but be aware no housekeeping. Furniture and appliances show their age and some are worn. But room is spacious and has everything you need.
Nowhere to get decent food or coffee within walking distance. Overall it’s a 7/8 out of 10.
Drake
Stayed 6 nights in Apr 2024
Response from TK on Apr 25, 2024
2.Dear ,Wow! Thank you so much for the incredible 5-star rating and kind words. We're delighted to have exceeded your expectations, and we look forward to providing you with many more memorable stays in the future.Warm regards,
The room was very large and clean. For the price it was worth the stay. Staff was friendly and helpful!
Ashley
Stayed 3 nights in Apr 2024
Response from TK on Apr 25, 2024
1.Hi ,Thank you for the glowing 5-star review! We're thrilled to hear that you had an exceptional experience with us. Your feedback means the world to us, and we can't wait to welcome you back for another fantastic stay!Best regards,
Room need better more comfortable beds as these were outdated and just not comfortable. Rooms also need measuring cups and spoons and ice maker either in hallways or each room. Other than that it was nice.
Charlette
Stayed 6 nights in Apr 2024
Response from TK on Apr 25, 2024
1.Hi ,Thank you for the glowing 5-star review! We're thrilled to hear that you had an exceptional experience with us. Your feedback means the world to us, and we can't wait to welcome you back for another fantastic stay!Best regards,
Great Place,Beautiful Area! Visiting Again in the Future!
Jason
Stayed 5 nights in Apr 2024
Response from TK on Apr 25, 2024
1.Hi ,Thank you for the glowing 5-star review! We're thrilled to hear that you had an exceptional experience with us. Your feedback means the world to us, and we can't wait to welcome you back for another fantastic stay!Best regards,
4/10 Poor
Daniel
Apr 22, 2024
Disliked: Property conditions & facilities
The units are starting to show their age. I don’t believe that our suite was properly Cleaned. washer and dryer not working. Have stayed there many times and not sure I will be back.
Daniel
Stayed 4 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 23, 2024
First and foremost, I hope this email finds you well. Thank you very much for your review; your feedback is extremely valuable as it helps us improve. Your comments and concerns will be share with our management team.
Great property to stay at. We really enjoy our stay. Only issue we had was with our key card not working a lot. Shopping in walking distance. Beds are very comfortable. Pools are clean and safe for children.
Sonja
Stayed 4 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 23, 2024
Thank you very much for staying with us; your feedback is extremely valuable to us. We are looking forward to your next visit. Best Regards,
I only spent the first night.i couldn’t stay any longer I moved to another hotel.
Humberto
Stayed 3 nights in Apr 2024
Response from TK on Apr 25, 2024
5.Hi ,Thank you for your review. We're sorry to hear that your experience fell short of what you expected. We appreciate your feedback and will work hard to address any issues mentioned. We hope you'll give us another opportunity to serve you better in the future.Warm regards,
Spacious clean room and comfortable. Very nice touch having the jacuzzi in the master bedroom. The front desk was very helpful and checked in and checked out was a breeze.
LEODEGARIO VASQUEZ AGUILING,
Stayed 5 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 23, 2024
Thank you very much for staying with us; your feedback is extremely valuable to us. We are looking forward to your next visit. Best Regards,
8/10 Good
Carlos
Traveled with family and small children
Apr 19, 2024
Liked: Amenities
Everything was good
Carlos
Stayed 6 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 23, 2024
Thank you very much for staying with us; your feedback is extremely valuable to us. We are looking forward to your next visit. Best Regards,
Good place to stay near all the attractions just wish they at least served breakfast
Vanessa
Stayed 2 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 23, 2024
Thank you very much for staying with us; your feedback is extremely valuable to us. We are looking forward to your next visit. Best Regards,
8/10 Good
Krista
Traveled with family
Apr 18, 2024
Disliked: Property conditions & facilities
Hotel was really good, pool was awesome. Rooms are outdated
Krista
Stayed 5 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 23, 2024
First and foremost, I hope this email finds you well. Thank you very much for your review; your feedback is extremely valuable as it helps us improve. Your comments and concerns will be share with our management team.
8/10 Good
WEI HUA
Apr 16, 2024
Liked: Property conditions & facilities
WEI HUA
Stayed 6 nights in Apr 2024
Response from TK on Apr 18, 2024
Thank you for your feedback! We appreciate your honest review and will use it to improve our services. If there's anything specific you think we could do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future.
We have been staying here now the last few times heading to Florida. Love the extra space, very convenient. Also a great stat
Kasey Lee
Stayed 5 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,
Nice condo style Hotel. Worked well for our group of 8.
Heather
Stayed 4 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,
Response from Lake Buena Vista Resort Customer Experience Team on Apr 17, 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,
Very nice suite for a big family. Convenient location with restaurants and shopping mall next to it. Friendly staff. Good value.
Michael
Stayed 5 nights in Feb 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,
This hotel was decent but not perfect. Rooms were big and spacious but the furniture was old, hallways had an odd smell. Beds were really comfortable. Parking was strange, had to drive around in circles but eventually found something. You can’t beat the price, but I think you get what you pay for. Pool was good, drinks were stronggg at the pool. One restaurant on site closes early. I would go back. Good not great!
Kelly
Stayed 3 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
First and foremost, I hope this email finds you well. Thank you very much for your review; your feedback is extremely valuable as it helps us improve. Your comments and concerns will be share with our management team.
10/10 Excellent
Daniel
Traveled with family and small children, Traveled with family
We went to Disney and it was the best option for a big family. They provide transportation to the themes parks and the area is perfect with dining options and groceries . I highly recommend if
Daniel
Stayed 4 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,
10/10 Excellent
Jessica
Traveled with family and small children, Traveled with partner, Traveled with family
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,
This property did NOT disappoint!! We got the 2br suite and it was nothing short of amazing! Clean, comfortable and well maintained! Will definitely have to come again! Will recommend to EVERYONE! It’s an outlet mall RIGHT NEXT DOOR! Grocery shops are right down the street! Make sure you book here!
Koisha
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,
8/10 Good
david
Apr 15, 2024
Liked: Cleanliness
david
Stayed 2 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
Thank you very much for staying with us; your feedback is extremely valuable to us. We are looking forward to your next visit. Best Regards,
Property is located in a great location, close to Disney Parks, very clean and spacious rooms. Stayed in a 3 bedroom suite. Will definitely be taking my family again.
Jose
Stayed 7 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,
8/10 Good
Daniela
Traveled with family
Apr 14, 2024
Liked: Cleanliness, amenities
Our experience was good overall. I think they should work on air cleaning since it smells moldy specifically in building 1 where I stayed. Also, room was spacious and nice but the furniture is extremely old and sofa looks dirty. On the other hand is a budget friendly hotel to spend time with family.
Daniela
Stayed 2 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
First and foremost, I hope this email finds you well. Thank you very much for your review; your feedback is extremely valuable as it helps us improve. Your comments and concerns will be share with our management team.
Excellent stay
Everything we needed and very quiet and clean
Chauncey
Stayed 7 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,
It was so easy to get to the theme parks! The rooms are absolutely massive and the balcony view of the pool gave us the perfect sunrise view. I’m so glad we stayed at Lake Buena Vista Resort- we’d definitely go back again!
Sally
Stayed 5 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,
Great value. It’s not a 5 star resort, but for the price it was worth every penny.
Bradford
Stayed 6 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,
This property is good for universal studio and Disney stay. Big enough for all my family to have their own room.
Christina
Stayed 3 nights in Mar 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,
Good accommodation. Large room suze but a but dated.
Jennifer
Stayed 5 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
First and foremost, I hope this email finds you well. Thank you very much for your review; your feedback is extremely valuable as it helps us improve. Your comments and concerns will be share with our management team.
8/10 Good
Luc, Bathurst
Traveled with family and small children, Traveled with group, Traveled with family
Place is well kept and pretty much tidey. The 2 Bedrooms Condo Suites are pretty large. The Jetted tub was a nice add in to the master suite. The kids had very good beds to sleep in and the kitchen has all the utensils and plates you need if you plan on cooking or enjoying some in home meals. We did not spend alot of time in the condo since we had many activities to do in Florida. Overall I would stay in that place again if the rates could be a bit lower.
Sergio
Stayed 4 nights in Apr 2024
Response from Catalina Algarra M. on Apr 11, 2024
We're over the moon to receive your glowing review and 5-star rating! It's fantastic to hear that you were impressed with our service. We aim to create memorable experiences for all our customers, and we're thrilled that we succeeded with you. Thank you for your support, and we look forward to your next visit!
Convenient location. Rooms could have been cleaned better before use (found someone else’s clothes under bed). Kitchen needed more pans/cooking utensils.
Christina
Stayed 6 nights in Apr 2024
Response from Catalina Algarra M. on Apr 11, 2024
We're grateful for your review and 4-star rating! It's great to hear that you enjoyed your experience with us. We're committed to providing excellent service and value your input. If there's anything we can do to turn your 4-star experience into a 5-star one next time, please feel free to share. We look forward to exceeding your expectations on your next visit!
6/10 Okay
Laverow, Saint Matthews
Apr 10, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Laverow
Stayed 2 nights in Apr 2024
Response from Lake Buena Vista Resort Customer Experience Team on Apr 16, 2024
Thank you very much for staying with us; your feedback is extremely valuable to us.
We liked the fact that the resort has rooms to fit a large family. We had 9 in our room. We had so much fun! Great family vacation
Holly
Stayed 6 nights in Mar 2024
Response from Catalina Algarra M. on Apr 11, 2024
Wow! We can't thank you enough for your kind words and 5-star rating! It's wonderful to know that you enjoyed your experience with us. We strive to provide exceptional service and are thrilled that we hit the mark for you. Your feedback means the world to us, and we can't wait to welcome you back!
When i arrived, I was greeted by a friendly employee who provided me with a room key and she directed me towards the customer service/welcome area.
I was then interrogated by a subject with gray hair and what appeared to be “rotten” teeth. This subject was asking invasive questions.
His tone and his invasive questions were offensive. I felt that the way he presented himself and the questions he was asking were unacceptable.
I didn’t appreciate his “interrogation techniques”.
The room was nice, however, the dishwasher was leaking and the shower head/nozzle in the master bedroom/bathroom was also leaking. There were also numerous areas within the hotel that wreaked of marijuana.
My overall impression is that I would not recommend this hotel to anyone else, and I believe I overpaid to ultimately be harassed by who I later found out was a “security guard”.
Zachary
Stayed 4 nights in Apr 2024
Response from Catalina Algarra M. on Apr 11, 2024
Dear Zachary,We're sincerely sorry for the unpleasant experience you had during your stay. We apologize for the behavior of the individual you encountered, and we'll address this immediately. Our maintenance team will also promptly fix the issues you reported with the dishwasher and shower head. We take your feedback seriously and will investigate the odor concern. We understand your disappointment, and we hope to have the chance to make it right in the future.
10/10 Excellent
Chvron
Traveled with family and small children
Apr 10, 2024
Liked: Amenities
Besides key not working to room everything else was good
Chvron
Stayed 2 nights in Apr 2024
Response from Catalina Algarra M. on Apr 11, 2024
We're over the moon to receive your glowing review and 5-star rating! It's fantastic to hear that you were impressed with our service. We aim to create memorable experiences for all our customers, and we're thrilled that we succeeded with you. Thank you for your support, and we look forward to your next visit!
We're over the moon to receive your glowing review and 5-star rating! It's fantastic to hear that you were impressed with our service. We aim to create memorable experiences for all our customers, and we're thrilled that we succeeded with you. Thank you for your support, and we look forward to your next visit!