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Reviews of Motel 6 Orlando, FL - Winter Park

2 out of 5
Motel 6 Orlando, FL - Winter Park
5300 Adanson Road, I-4 at Lee Road, Exit #88, Orlando, FL

Reviews

5.6
Rating 10 - Excellent. 169 out of 902 reviews" "
Rating 8 - Good. 158 out of 902 reviews" "
Rating 6 - Okay. 161 out of 902 reviews" "
Rating 4 - Poor. 138 out of 902 reviews" "
Rating 2 - Terrible. 276 out of 902 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Louis

Disliked: Cleanliness, staff & service, property conditions & facilities
Room I requested last time I was there was not available for me. Even thought I reserved it several weeks ago. Gave me another with no working TV programs, paint in the tub and roaches on the bed. I asked for my money back, so at least she gave me an out.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 29, 2024
Hi Louis, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

2/10 Terrible

Keisha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to my hotel room all day I have been locked out and it’s been 5 hours I’m not happy about that because nobody in the office they been gone all damn day this is not what I paid my rent for
Stayed 2 nights in Apr 2024
Response from Nancy Y. on Apr 16, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Donny

Liked: Staff & service
Disliked: Cleanliness
My room is full of roaches. I woke up with a roach on me and all over the other bed with that big bugs underneath the sheets.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Donny, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
The room bathroom bad condition can’t used and. The room had a cockroach too
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Maria, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

2/10 Terrible

Jonathan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Louis,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Louis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk assistant was great.
Stayed 1 night in Mar 2024

2/10 Terrible

Tiffany, Maitland

Disliked: Amenities
Not clean, no AC and did not stay. Fighting with the hotel to get my money back. This place should be condemned. Uninhabitable.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Mar 19, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Roselene

Stayed 1 night in Mar 2024

8/10 Good

Robert

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
They didn't have the room type I had reserved available. I had to take lower grade room.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Shivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 8, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Mujestic

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable and clean.
Response from Brand Experience Team on Feb 29, 2024
Hi Mujestic,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Gloria

Wanted to charge 30 dollars to check in 1 hr early when came back at check in time the room I requested was not available yet but did give me a different room. Ants all over the bathroom and other crawling bugs by the door and saw one in the bed
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Gloria, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here once before and this time was much better than the last time.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 13, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Richard

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is wonderful, they've made it very comfortable, dog park area, flowers and all areas clean paunted . . . Very well maintained and kept up, highly recommend
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 3, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Tabitha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked into the room, the toilet would not flush and the handles were broken off of the bathtub so you could not shower. When something was said to staff, they told me it wasn't their problem. They didn't have another room. I physically had to fill up a bucket and dump it down the toilet bowl to get it to flush.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 3, 2024
Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Jonathan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Randall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Didn’t even get out of the car. Drove by prositutes and drug dealing going into the hotel property.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Jan 20, 2024
Hi Randall, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

Adrian

Liked: Amenities
I was lock out for several hrs!! ( 5 hrs to be exact) no one at front desk. Staff very rude!! They didn’t want to refund my money!! They try to call police on me. Son taxistas si eres latino te tratan mal
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Jan 16, 2024
Hi Adrian, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Mandy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont kno if it wascthe app or the hotel jut it was 1pm three hrs before check in i tried to cancel and it wouldnt let me . The hotel didnt look as pictured. Not satisfied
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Mandy, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Charlie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, house flies, I had more different types of hair on all the towels. Ac down really work.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Charlie, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities
Took a quick look and ran. Stayed elsewhere.....
Did not even stay. place trashed, saw drugs being sold on the property. would not get out of my car in this motel.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Thomas, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

2/10 Terrible

Dandy A

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible stay don’t stay this property.
I’m staying for 3 days no body make My room even change towel. Double lock in door they never fix.
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on Jan 2, 2024
Hi Dandy, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Khia

Stayed 1 night in Dec 2023

2/10 Terrible

Marvin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

2/10 Terrible

Dorimel

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
That property it’s nasty!!!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 9, 2023
Hi Dorimel, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Fred

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless people on the street around and into property. No on site security. Property like a rooming house or half way dwelling.
Stayed 1 night in Dec 2023

10/10 Excellent

Natasha

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the smoothest check-ins ever. Clean comfortable, really nice room.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 1, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Christial

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff but just need to tell people don't in the room overall is good
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 1, 2023
Hi Christial, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Angel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Ramsely

Disliked: Cleanliness, staff & service, property conditions & facilities
Check before you go.
A two night stay. The outside is like a low income residential living. People outside like they all know each other. The afternoon receptionist was not listening and just kept saying that there was no available rooms when I had a reservation. The lobby smelled like a person bad sweat. The room looked clean, but I walked from the bathroom to the bed and my feet’s were already black because of the dirtiness. Was not able to sleep well because of other rooms that were loud, and like I said before it looked like they knew each other. And the worst part was that there was men at night asking if he could sleep in the room if he paid to us $50 for 2 days in a row. My experience. Not the same at all from the last time in 2009. Everything need to renewed and clean.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 28, 2023
Hi Ramsely, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Kaur J.#Team6

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room was available at check in time. Went to Days Inn and paid more but was able to check in immediately
Stayed 1 night in Nov 2023

2/10 Terrible

Elaine

Stayed 1 night in Nov 2023

10/10 Excellent

Shamaya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Cameron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They Stole My Money
Terrible experience. I arrived after midnight and they would not let me check into my room. They said that after a certain time all reservations were voided, so essentially I paid for a room I was never able to use. I demand and deserve a full refund. I would NEVER recommend this hotel.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 7, 2023
Hi Cameron, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

10/10 Excellent

Christial

Stayed 3 nights in Oct 2023

10/10 Excellent

Mark, Little Egg Harbor

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely professional they care deeply about the guests
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Mark, Little Egg Harbor

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely enjoyable the staff is out of this world and very helpful
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi Mark, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 Good

Everette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bathroom sink was stop up no toilet paper
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 24, 2023
Hi Everette,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

4/10 Poor

Jonathan

Traveled with group, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in room, drains clogged in shower and sink
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 28, 2023
Hi Jonathan, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Lindsey

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the nastiest place i ever stayed could not get the room claened they only clean a room if you check out would not give me clean towels
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 26, 2023
Hi Lindsey, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

William, Red Boiling Springs

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager put us in a room that was filthy and the tv did not work. The maintenance man could not fix the tv and told us that we would have to change rooms. I told the manager and he said that he did not have any other rooms available. He acted like it didn’t matter, I went to him 3 times, and still the same attitude, like its not a problem. Finally I talked to the maintenance man, and he got the manager to get us another room. We w
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi William, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

6/10 Okay

Hakeem

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Lila

Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Liked: Staff & service
Stayed 6 nights in Aug 2023

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeness
Relaxing
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 7, 2023
Hi Corey,Thank you for the excellent review! Maz K.#Team6

6/10 Okay

Thomas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023