Townhome, 5 Bedrooms (Private Pool) | Living area | TV

Reviews of The Azur Resort

4 out of 5
The Azur Resort
253 Famagusta Blvd, Davenport, FL, Davenport, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 8 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 3 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.4/10

Cleanliness

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Beonica

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
The unit was not clean properly. The floor was filthy!! The oven was dirty with splatter old food. The shower wasn’t clean well there was hair from previous people on the shower walls. The cleaners only spot clean instead of actually cleaning the place. After doing a review the cleaning came apologizing and offered to clean the floors but at this point we had already been in the space for 2 days and it would interfere with our vacation. We did show her all of the dirty things and she apologized but that doesn’t fix the fact that the place wasn’t clean from the start. We never heard anything from the property owners in regards to the cleanliness of their property which is not a good look. Other than the property not being clean and no communication everything else was good.
Stayed 4 nights in Apr 2024
Response from Vacasa Reviews Team on Apr 13, 2024
Thank you for your review, Beonica! We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We have provided your valuable feedback to our local manager to address with our housekeeping team.

4/10 Poor

Nadine

Disliked: Cleanliness, amenities, property conditions & facilities
The property was spacious, rooms were comfortable however the toilets were clogged for 2 days. Toilet water coming up the toilet. Poop water coming up the bath tub. We called multiple times and it took over 12 hours for a plumber to come to check on the issue. We took 14 minutes longer to check out and the property manager showed up at the property. So it made us feel like when we were calling about the toilet incident we they left us for a night and a whole day without using the bathroom (no number 1 or number 2) with toddlers , no shower, couldn’t shower and go out, or do the dishes….
Stayed 4 nights in Mar 2024
Response from Vacasa Reviews Team on Apr 13, 2024
Our sincerest apologies for the issues experienced with the toilet and the lack of response from the local team, Nadine! We have forwarded your comments to the appropriate parties to address. We hope for another opportunity to impress you.

8/10 Good

Scott

Traveled with family and small children
Enjoyed our stay…really nice
Stayed 4 nights in Apr 2024
Response from Vacasa Reviews Team on Apr 13, 2024
Thank you for staying with us, Scott! We look forward to hosting you again.

10/10 Excellent

Benjamin Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet inside the property with only occasional noise from other guests. Each room has a smart TV and a comfy bed. Design is modern and minimalist. When all construction is finished it will be lovely. As of April 1, 2024 there was a lot of road construction close to the property causing congestion and delays accessing it. Groceries are walkable although no one seems to walk in Florida! Note: There is no BBQ and pool is unheated
Stayed 7 nights in Mar 2024
Response from Vacasa Reviews Team on Apr 5, 2024
Benjamin, thank you for your review. We sincerely apologize for any inconvenience caused by the construction during your stay. We do strive to provide transparency regarding any potential disturbances, including construction, in our listing description to ensure our guests are well-informed before booking. We appreciate your understanding and patience during this time, and we are glad to hear that despite this, you were still able to enjoy your overall experience with us. We hope to see you again in the future!

10/10 Excellent

natalie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice, clean, and well represented.
Stayed 2 nights in Mar 2024
Response from Vacasa Reviews Team on Apr 4, 2024
Natalie, thank you for your review. We're thrilled to hear that everything met your expectations and that you found the property to be clean and well-represented. We hope to have the pleasure of hosting you again soon!

8/10 Good

Florentino

Stayed 4 nights in Mar 2024
Response from Vacasa Reviews Team on Apr 4, 2024
Thank you for rating your stay, Florentino. We hope to host you again in the future!

10/10 Excellent

Odays

Traveled with group, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Place was excellent, beautiful and stylish , all amenities included . Close to a plaza and fast foods . They made check in easy , but just because of how new it is, they don’t have a lobby , everything is through chat .and entrance was definitely under construction .but when I tell you every room had a tv and comfortable beds ! Great A/C too and pet friendly . Provided bowl and food for my fur friend .
Stayed 2 nights in Mar 2024
Response from Vacasa Reviews Team on Mar 30, 2024
Thank you for your feedback, Odalys! We look forward to hosting you again.

8/10 Good

Carlos

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice and modern. Great for weekend getaways and family vacations. Note that there is no iron and iron board in the unit. This would be nice if you have events to attend. Overall great stay.
Stayed 3 nights in Mar 2024
Response from Vacasa Reviews Team on Mar 30, 2024
Thank you for your feedback, Carlos. An iron and board have been purchased for the home. We look forward to hosting you again!

4/10 Poor

Melissa

Traveled with family
Liked: Cleanliness
Disliked: Amenities
There is still a lot of construction going on around the property. The front roads are all under construction. That’s not the worst part. We booked the house for 7 days, they only stocked us with 2 trash bags and 1 box of tissue in one of the bathrooms was stocked. 4 bathrooms and only 1 had a box of tissue in the tissue holder. The other 3 were empty. The main master bedroom was missing a comforter. It only had a flat sheet and some cover. I reached out to Vacasa and they told me that it was my responsibility to get more trash bags as they only stock the house with the basics.
Stayed 7 nights in Mar 2024
Response from Vacasa Reviews Team on Mar 30, 2024
Thank you for your review, Melissa. To clarify, we provide our guests with a starter kit of supplies. This includes cleaning supplies, toiletries, and paper products. Once these supplies run out it is the responsibility of our guests to provide any additional supplies throughout the remainder of their stay. Supplies are restocked before each guest. We apologize for any inconvenience this may have caused during your time with us.

10/10 Excellent

Cole

This place was exactly as advertised and was perfect for our needs. Would stay again for sure.
Stayed 8 nights in Mar 2024
Response from Vacasa Reviews Team on Mar 15, 2024
Thank you for your feedback, Cole. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

10/10 Excellent

Brittney

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Vacasa Reviews Team on Mar 15, 2024
Thank you for rating your stay, Brittney! We hope to host you again in the future!

10/10 Excellent

Anabel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, the property is new and the entrance is still under construction.
Stayed 2 nights in Feb 2024
Response from Vacasa Reviews Team on Mar 1, 2024
Thank you for sharing your experience, Anabel. We're glad you found the property to your liking. The ongoing construction is part of our efforts to improve the overall experience, and we appreciate your understanding. We hope to welcome you back soon!

8/10 Good

Courtney

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2024
Response from Vacasa Reviews Team on Mar 1, 2024
Thank you for rating your stay, Courtney. We look forward to welcoming you back on another occasion!

10/10 Excellent

Heidy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super limpia muy acogedor y hermoso
Stayed 4 nights in Mar 2024
Response from Vacasa Reviews Team on Mar 15, 2024
Gracias por tus comentarios, Heidy. ¡Estamos encantados de saber que tuvo una visita agradable y esperamos recibirlo nuevamente en el futuro!