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Overview of Universal's Loews Portofino Bay Hotel

Photo gallery

Guest reviews

4.5 / 5Wonderful
1,382 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

Popular LocationUniversal Studios Florida™10 min walk
Popular LocationUniversal CityWalk™14 min walk
RestaurantPopcorn2 min walk
RestaurantVelvet Bar at Hard Rock Hotel3 min walk
AirportOrlando, FL (MCO-Orlando Intl.)19 min drive

Choose dates to view prices

  • Room, 2 Queen Beds, Non Smoking, Bay View

    4.7/5 guest room rating

    Room amenities

    • 450 sq ft
    • Water view
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Non Smoking, Garden View

    4.7/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Deluxe Room, 2 Queen Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 490 sq ft
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Room, 1 King Bed, Non Smoking, Bay View

    4.6/5 guest room rating

    Room amenities

    • 450 sq ft
    • Water view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking, Garden View

    4.6/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Queen Beds, Non Smoking (Portofino Club)

    4.8/5 guest room rating

    Room amenities

    • 490 sq ft
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Deluxe Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 490 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, Non Smoking (Despicable Me Kids Suite)

    4.7/5 guest room rating

    Room amenities

    • 650 sq ft
    • Sleeps 5
    • 1 King Bed and 2 Twin Beds
    More details

About this area

Orlando

Located in Orlando, Universal's Loews Portofino Bay Hotel is near theme parks. Mall at Millenia and Florida Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal CityWalk™ and Universal Studios Florida™. Traveling with kids? Don't miss Universal’s Islands of Adventure™ and Universal’s Volcano Bay™. Spend some time exploring the area's activities, including outlet shopping and golfing.

Map
Popular Location

What's nearby

  • Universal Studios Florida™ - 10 min walk
  • Universal CityWalk™ - 14 min walk
  • The Wizarding World of Harry Potter™ - 16 min walk
  • Universal’s Islands of Adventure™ - 2 min drive
  • Orlando International Premium Outlets - 6 min drive

Getting around

  • Orlando Station - 15 min drive
  • Orlando, FL (MCO-Orlando Intl.) - 19 min drive

Restaurants

  • Bice Ristorante — 1 min walk
  • Mama Dellas Ristorante℠ — 1 min walk
  • Popcorn - 2 min walk
  • Velvet Bar at Hard Rock Hotel - 3 min walk
  • Cafe La Bamba - 4 min walk
Questions about this property?Find answers

About this property

Universal's Loews Portofino Bay Hotel

Family-friendly Orlando resort in Southwest Orlando, walk to Universal Studios Florida™
4 restaurants, 3 outdoor pools, and 2 bars/lounges are available at this resort. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness center, a poolside bar, and a coffee shop/café are onsite. All 750 rooms offer free WiFi, iPod docks, and flat-screen TVs with cable channels. 24-hour room service, coffee makers, and free newspapers are among the other amenities available to guests.
Universal's Loews Portofino Bay Hotel offers 750 accommodations with iPod docking stations and safes. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
3 outdoor swimming pools are on site along with a waterslide and a sauna. Other recreational amenities include a fitness center.
Guests under 18 years old are not allowed in the fitness facility.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Covered self parking: USD 28 per night
Valet parking: USD 37 per night
Free theme park shuttle

Food and drink

Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-40 for adults and USD 5-20 for children
4 restaurants and 1 coffee shop/café
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

3 outdoor pools
Arcade/game room
Art gallery
Designer stores
Fitness center
Sauna
Shopping
Spa services

Family friendly

3 outdoor pools
Arcade/game room
Children's club (surcharge)
Dry cleaning service
Free cribs/infant beds
Free theme park shuttle
Laundry facilities
Microwave (on request)
Mini-fridge
Rollaway/extra beds (surcharge)
Snack bar/deli
Supervised childcare/activities (surcharge)
Waterslide

Conveniences

ATM/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Newspapers in lobby

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

Business center
Conference center (42000 square feet of space)

Outdoors

Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas

Spa

14 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - Swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning (climate-controlled)
Free cribs/infant beds
Hypo-allergenic bedding
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)

Entertainment

42-inch flat-screen TV
Cable channels
iPod dock
Pay movies

Food and drink

Coffee/tea maker
Microwave (on request)
Mini-fridge

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Renovations and closures

This property is closed from 20 March 2020 to 30 June 2020 (dates subject to change).

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
2 per room
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 35 per night
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 40 for adults, USD 5 and USD 20 for children (approximately)
  • Covered self parking fee: USD 28 per night (in/out privileges)
  • Valet parking fee: USD 37 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando
Universal's Loews Portofino
Universal's Loews Portofino Bay Hotel Resort
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Hotel Resort Orlando

Frequently asked questions

Can I cancel my reservation for free at Universal's Loews Portofino Bay Hotel and receive a full refund?
Yes, Universal's Loews Portofino Bay Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Universal's Loews Portofino Bay Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has 3 outdoor pools.
Is Universal's Loews Portofino Bay Hotel pet-friendly?
Yes, Universal's Loews Portofino Bay Hotel allows pets (limit 2 per room). There's a fee of USD 100 per accommodation, per stay.
How much is parking at Universal's Loews Portofino Bay Hotel?
Self parking is available for USD 28 per night. Valet parking is available for USD 37 per night.
What time is check-in at Universal's Loews Portofino Bay Hotel?
Check-in begins at 4:00 PM.
What time is check-out at this property?
Check-out is at 11 AM.
Where is this property located?
Located in Southwest Orlando, this family-friendly Orlando resort is within a 15-minute walk of Universal Studios Florida™ and Universal CityWalk™. Universal’s Islands of Adventure™ and Universal’s Volcano Bay™ are also within 2 mi (3 km).

Guest reviews

4.5
Wonderful
5 - Excellent
923
4 - Good
298
3 - Okay
92
2 - Mediocre
48
1 - Poor
21
4.5
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very relaxed feeling. Felt as if you were in Portofino. Great restaurants.

Stayed 6 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 5 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very comfortable rooms and beds. Friendly and helpful staff. Beautiful grounds. Easy and scenic access to the parks by water taxis, which run every 10 minutes, or by foot along the riverside walkway. Several restaurants serve variety of delicious foods, mostly Italian-inspired, though rather expensive. Three pools with lots of lounge chairs. European flare throughout. Immaculately clean.

    Stayed 4 nights in Feb 2020