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Universal's Loews Portofino Bay Hotel

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3 outdoor pools, cabanas (surcharge), pool umbrellas
3 outdoor pools, cabanas (surcharge), pool umbrellas
3 outdoor pools, cabanas (surcharge), pool umbrellas
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Universal's Loews Portofino Bay Hotel

Universal's Loews Portofino Bay Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationUniversal Studios Florida10 min walk
  • Popular LocationThe Wizarding World of Harry Potter™16 min walk
  • Popular LocationUniversal’s Islands of Adventure5 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)19 min drive

Choose dates to view prices

About this area

Orlando

Located in Orlando, Universal's Loews Portofino Bay Hotel is near theme parks. Mall at Millenia and Florida Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal CityWalk and Universal Studios Florida. Traveling with kids? Don't miss Universal’s Islands of Adventure and Universal’s Volcano Bay. Spend some time exploring the area's activities, including golfing and outlet shopping.
Popular Location

What's nearby

  • Universal Studios Florida - 10 min walk
  • Universal CityWalk - 14 min walk
  • The Wizarding World of Harry Potter™ - 16 min walk
  • Orlando International Premium Outlets - 5 min drive
  • Universal’s Islands of Adventure - 5 min drive

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 19 min drive

Restaurants

  • Bice Ristorante — 1 min walk
  • Mama Dellas Ristorante℠ — 1 min walk
  • BiCE Ristorante — 4 min walk
  • Trattoria del Porto — 5 min walk
  • Mama Della's Ristorante — 5 min walk

About this property

Universal's Loews Portofino Bay Hotel

Family-friendly Orlando resort in Southwest Orlando, walk to Universal Studios Florida
4 restaurants, 3 outdoor pools, and 2 bars/lounges are available at this resort. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness center, a poolside bar, and a coffee shop/café are onsite. All 750 rooms offer free WiFi, iPod docks, and flat-screen TVs with cable channels. 24-hour room service, coffee makers, and free newspapers are among the other amenities available to guests.
Universal's Loews Portofino Bay Hotel offers 750 accommodations with iPod docking stations and safes. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a waterslide and a sauna. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. There are 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free theme park shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-40 for adults and USD 5-20 for children
  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Designer stores
  • Fitness center
  • Sauna
  • Shopping
  • Spa services

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Free cribs/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Italian
  • Spanish

Business services

  • Business center
  • Conference center (42000 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Please refer to the Universal Orlando app for additional safety guidelines and hours of operation. In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at Universalorlando.com/safetyinfo. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination.
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20)
* Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
2 per room
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 35 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 40 for adults, USD 5 and USD 20 for children (approximately)
  • Covered self parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando
Universal's Loews Portofino
Universal's Loews Portofino Bay Hotel Resort
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Hotel Resort Orlando

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 667 out of 993 reviews
5 - Excellent 67%
Rating 4 - Good. 219 out of 993 reviews
4 - Good 22%
Rating 3 - Okay. 66 out of 993 reviews
3 - Okay 7%
Rating 2 - Poor. 26 out of 993 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 993 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay. Easy check ins!
Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021

4/5 Good

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
S.B. 72, "Civil Liability for Damages Relating to COVID-19," provides a broad measure of civil immunity to individuals, businesses, educational and religious institutions, government entities, and healthcare providers, among others, for claims related to COVID-19. It also creates significant hurdles for potential plaintiffs. With this law in place there is no longer any reason to short-change people staying at hotels from enjoying all of the facilities and full service, nor is it anything but a choice made to reduce regular capacity. The hotels and resorts are simply taking this opportunity to reduce overhead while still charging full price.
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 2 nights in Apr 2021