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Reviews of HOTEL LiVEMAX Umeda West

2.5 out of 5
HOTEL LiVEMAX Umeda West
6-9-14 Nishitenma, Kita-ku, Osaka, Osaka

Reviews

6.6
Rating 10 - Excellent. 10 out of 37 reviews" "
Rating 8 - Good. 6 out of 37 reviews" "
Rating 6 - Okay. 10 out of 37 reviews" "
Rating 4 - Poor. 5 out of 37 reviews" "
Rating 2 - Terrible. 6 out of 37 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

VINCENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, easy branch of a business hotel chain in an accessible area of Osaka. Within walking distance of both Higashi-Umeda station for the Tanimachi line, and the Tenmagu shopping street. If you are used to the minimal amenities of a business hotel, this is a good pick.
Stayed 20 nights in Oct 2023

4/10 Poor

Pok Him

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was the dirtiest hotel that we’ve stayed at in Japan. When we first arrived at our room, we found: 1) pubic hair in the bathtub 2) hair in the floor drainage area 3) hair around the bidet 4) brown stain on the toilet seat that I had to use a paper towel to chip off 5) dust on the foot of bed, table and window (I’m allergic to dust) 6) empty bottle at the bottom of the bed We’ve stayed at many different 3 star hotels in Tokyo and Osaka during this trip. They all felt like 4 or 5 star hotels except for this one.
Stayed 2 nights in Apr 2023

10/10 Excellent

Justin derrick

Stayed 5 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

6/10 Okay

hiroyuki, fuchu

Business traveler
立地が悪かったため
Stayed 1 night in Mar 2024

6/10 Okay

りゅうき

Stayed 3 nights in Mar 2024

6/10 Okay

shun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場が隣にあり便利
Stayed 1 night in Feb 2024

2/10 Terrible

SAWATARI

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

kouta

Stayed 1 night in Dec 2023

6/10 Okay

Yoshimasa

Business traveler
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
【不快】清掃の品質管理が行き届いていない
ラブホテルが付近にあり、落ち着かない。シーツ交換とバスルームの清掃しかしていないのか、デスクの上の案内バインダーをどけたら、過去の宿泊客が散らかしていったコーヒー用シュガーの紙容器がそのままあった。空気も良くなく埃っぽい。もう二度と泊まらない。
Stayed 1 night in Nov 2023

4/10 Poor

GORO

Stayed 1 night in Nov 2023

10/10 Excellent

ひろき

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆっくり快適に過ごす事が出来ました ありがとうございましたm(_ _)m
Stayed 1 night in Nov 2023

10/10 Excellent

katsuyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

旬作

Stayed 2 nights in Sep 2023

2/10 Terrible

akihiko

Stayed 1 night in Aug 2023

4/10 Poor

さちこ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
夜中にドアを1時間おきにノックされて、見たらいない……寝れなくてイライラした。部屋が汚い。お風呂場はカビがいっぱい。喘息が出てしんどかった
Stayed 1 night in Aug 2023

4/10 Poor

きょうこ

Traveled with family and small children
Disliked: Cleanliness, staff & service
部屋がボコりだらけで、綺麗ではなかった。 ベッドのシーツにもシミがあり、汚かった。
Stayed 1 night in Aug 2023

6/10 Okay

Wataru

Disliked: Cleanliness
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
職員がいない
チェックアウト時職員が、いない。チェックイン時も、リブマックス門真、本町、梅田、心斎橋ふくめて。まともなあいさつをした職員はひとりもいない。大阪府と大阪市が、管理して、チェックイン機の横に、市役所のスタッフもしくは警察官に、立っといてもらって、チェックインのときに、きちんと、ホテル職員が、ホテル利用者に、きちんとした態度で、接するか、見張ってほしい。
Stayed 1 night in Jul 2023

6/10 Okay

Satoshi

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
対応がいい加減なので、チェックイン後、その場で、チェックアウト
チェックインして、部屋に行くと、そのフロア全体が、清掃員が、そのチェックインした部屋を、開けてまだ清掃していた。フロントに言いに行くと、フロントの外国人女性が、きちんと対応しないで、いい加減な対応でモタモタするので、その場で、宿泊取りやめチェックアウトした。その前に、宿泊したときも、ホテルからチェックアウトしたか変な問い合わせが、あった。ずさんな管理。
Stayed 1 night in Jun 2023

10/10 Excellent

マサキ

Liked: Cleanliness, staff & service, property conditions & facilities
よかった
Stayed 1 night in Jun 2023

8/10 Good

NAOMI

Stayed 1 night in Jun 2023

4/10 Poor

Asahi

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
浴室のカーテンはカビだらけ、ベットサイドの棚や洗面台近くの窓枠はホコリがありかなり不潔でした。
Stayed 1 night in May 2023

10/10 Excellent

ERI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コロナ対策
室内もエレベーターホール チェックインカウンターなどとても清潔感がありました。
Stayed 1 night in Mar 2023

2/10 Terrible

アヤ

Disliked: Cleanliness, amenities, property conditions & facilities
部屋が汚い。 冷蔵庫に飲みかけの牛乳が入っていた。 洗面所の排水がながれにくい。たぶんごみ。部屋がほこりまみれ。
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveler

Stayed 3 nights in Dec 2022

8/10 Good

takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

tatsuya

Business traveler
Disliked: Staff & service
普通 従業員は仕事に関心がない様子。

8/10 Good

toji

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
コスパ良し
コスパはとっても良いです。この値段で朝食無料。
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地条件もよく、気持ちよく滞在できました。
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Stayed 1 night in Jan 2021

8/10 Good

shinichi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020