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Expedia Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Single Room, Non Smoking, Town View
215 square feet
1 Twin Bed
Room sleeps 1 guest
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Other room types
Deluxe Double Room, Non Smoking, Castle View
322 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Superior Twin Room, Non Smoking, Castle View
322 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Deluxe Twin Room, Non Smoking, Castle View
322 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Japanese Suite, Non Smoking, Garden View
646 square feet
4 Twin Futons
Room sleeps 4 guests
(up to 2 children)
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Superior Double Room, Non Smoking, Castle View
322 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Family Suite, Non Smoking, Castle View
753 square feet
4 Large Twin Beds
Room sleeps 5 guests
(up to 2 children)
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Superior Twin Room, Non Smoking, Town View
323 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Economy Triple Room, Non Smoking, Town View
322 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
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Single Room, Smoking, Town View
215 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Superior Triple Room, Non Smoking, Town View
431 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Economy Triple Room, Non Smoking, Castle View
323 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Run of The House, Non Smoking
322 square feet
2 Twin Beds 1 Large Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room, Non Smoking, Town View
323 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, Non Smoking
646 square feet
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Run of The House, Smoking
322 square feet
2 Twin Beds 1 Large Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Special Sale! Suite Room, Non Smoking
645.83 square feet
2 Twin Beds 1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Economy Double Room, Non Smoking, Town View
Room with view
258 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)
430 square feet
2 Large Twin Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Economy Double Room, Smoking, Town View
258 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Triple Room, Non Smoking, Town View
430.56 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Triple Room, Non Smoking, Castle View
430 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Osaka hotel in Chuo, walk to Osaka Castle Park

Popular property highlights

Free WiFi
Indoor pool
Babysitting or childcare (surcharge)
24-hour front desk
Multilingual staff

Location

This family-friendly Osaka hotel is located in the historical district, within 1 mi (2 km) of Osaka Castle Park and Osaka Castle. Osaka Museum of Housing and Living and Kuromon Ichiba Market are also within 6 mi (10 km). Osaka Business Park Station is 6 minutes by foot and Morinomiya Station is 13 minutes.

Hotel Features

10 restaurants, an indoor pool, and an outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a health club, and 2 coffee shops/cafés.

Room Amenities

All 525 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Conveniences include refrigerators and electric kettles, and guests will appreciate thoughtful touches like pillow menus and slippers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Hotel New Otani Osaka provides outdoor tennis courts and a health club. Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

This family-friendly hotel also offers a spa tub, a sauna, and spa services. Onsite parking is available (surcharge).

Hotel New Otani Osaka has designated areas for smoking.

  • Elevator/lift
  • Number of bars/lounges - 3
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Porter/bellhop
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built 1986
  • Steam room
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Babysitting or childcare (surcharge)
  • Health club
  • Free wired Internet
  • Outdoor pool
  • Number of coffee shops/cafes - 2
  • Outdoor seasonal pool
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 10
  • Train station pickup (surcharge)
  • Gift shops or newsstand
  • Conference center
  • Designated smoking areas
  • Ballroom
  • Banquet hall
  • Reception hall
  • Outdoor tennis courts - 2
  • Spa tub
  • Total number of rooms - 525
  • Number of floors - 18
  • Wedding services
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Japanese

Parking

Self parking (surcharge)

Room Amenities

Hotel New Otani Osaka offers 525 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Free newspaper
  • Air conditioning
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Soundproofed rooms
  • Shower/tub combination
  • Iron/ironing board (on request)
  • Phone
  • Free bottled water
  • Towels provided
  • Toilet with electronic bidet
  • Linens provided
  • Pillow menu
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • Partially open bathroom
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • Slippers
  • Pay movies
  • Electric kettle

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

ALL DAY DINING SATSUKI - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

TEPPANYAKI KEYAKI - Overlooking the garden, this steakhouse serves lunch and dinner. Reservations are required. Open daily.

ISSHIN - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

FRENCH CUISINE SAKURA - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Things to Do

Outdoor tennis courts and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby

Spa Services

  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 1 AM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the property using the number on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Only service animals are allowed

Union Pay

Cash or credit card deposit required

Parking height restrictions apply

Fees

 

  • A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000 (under JPY 7,000 for stays on or after June 1, 2019).

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3920 for adults and JPY 2138 for children (approximately)
  • Self parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: JPY 3780 per person and includes use of:

  • - Fitness facilities
    - Sauna
    - Spa tub
    - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel New Otani Osaka
  • Hotel Osaka New Otani
  • Hotel Otani Osaka
  • New Hotel Otani Osaka
  • New Otani Hotel Osaka
  • New Otani Osaka
  • Osaka Hotel New Otani
  • Osaka New Otani Hotel
  • Osaka Otani Hotel
  • Otani Hotel Osaka
  • Hotel New Otani

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

The seasonal pool will be open from July to September.

Pool access available from 7 AM to 8 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

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