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Indoor pool
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Guest reviews

4.5 out of 5 Wonderful
989 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationOsaka-jō Hall9 min walk
Popular LocationOsaka Castle Park9 min walk
Popular LocationOsaka Castle17 min walk
AirportOsaka (KIX-Kansai Intl.)41 min drive

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  • Economy Double Room, Non Smoking, Town View

    4.9/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsEconomy Double Room, Non Smoking, Town View
  • Superior Double Room, Non Smoking, Castle View

    4.9/5 guest room rating

    Room amenities

    • 322 sq ft
    • River view
    • Sleeps 3
    More detailsSuperior Double Room, Non Smoking, Castle View
  • Superior Twin Room, Non Smoking, Town View

    4.7/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 3
    More detailsSuperior Twin Room, Non Smoking, Town View
  • Superior Twin Room, Non Smoking, Castle View

    4.8/5 guest room rating

    Room amenities

    • 322 sq ft
    • River view
    • Sleeps 3
    More detailsSuperior Twin Room, Non Smoking, Castle View
  • Superior Triple Room, Non Smoking, Town View

    4.3/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 3 Twin Beds
    More detailsSuperior Triple Room, Non Smoking, Town View
  • Economy Triple Room, Non Smoking, Town View

    4.5/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 3
    More detailsEconomy Triple Room, Non Smoking, Town View
  • Single Room, Non Smoking, Town View

    4.3/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room, Non Smoking, Town View
  • Single Room, Smoking, Town View

    Room amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room, Smoking, Town View
  • Run of The House, Smoking

    Room amenities

    • 322 sq ft
    • Sleeps 2
    • 2 Twin Beds OR 1 Queen Bed
    More detailsRun of The House, Smoking
  • Junior Suite, Non Smoking

    5/5 guest room rating

    Room amenities

    • 646 sq ft
    • River view
    • Sleeps 3
    More detailsJunior Suite, Non Smoking
  • Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • River view
    • Sleeps 6
    More detailsQuadruple Family Room, Non Smoking (2 single beds + 2 extra beds)
  • Economy Triple Room, Non Smoking, Castle View

    Room amenities

    • 322 sq ft
    • River view
    • Sleeps 3
    • 3 Twin Beds
    More detailsEconomy Triple Room, Non Smoking, Castle View
  • Run of The House, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 2
    • 2 Twin Beds OR 1 Queen Bed
    More detailsRun of The House, Non Smoking
  • Deluxe Double Room, Non Smoking, Castle View

    Room amenities

    • 322 sq ft
    • River view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Double Room, Non Smoking, Castle View
  • Deluxe Twin Room, Non Smoking, Castle View

    Room amenities

    • 322 sq ft
    • River view
    • Sleeps 3
    More detailsDeluxe Twin Room, Non Smoking, Castle View
  • Economy Double Room, Smoking, Town View

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsEconomy Double Room, Smoking, Town View
  • Superior Triple Room, Non Smoking, Castle View

    Room amenities

    • 430 sq ft
    • River view
    • Sleeps 4
    More detailsSuperior Triple Room, Non Smoking, Castle View
  • Family Suite, Non Smoking, Castle View

    Room amenities

    • 753 sq ft
    • River view
    • Sleeps 4
    More detailsFamily Suite, Non Smoking, Castle View
  • Japanese Suite, Non Smoking, Garden View

    Room amenities

    • 646 sq ft
    • River view
    • Sleeps 4
    • 4 Twin Futons
    More detailsJapanese Suite, Non Smoking, Garden View
  • Superior Double Room, Non Smoking, Town View

    Room amenities

    • 322 sq ft
    • Sleeps 3
    More detailsSuperior Double Room, Non Smoking, Town View
  • Special Sale! Suite Room, Non Smoking

    Room amenities

    • 646 sq ft
    • River view
    • Sleeps 3
    More detailsSpecial Sale! Suite Room, Non Smoking
  • Deluxe Triple Room, Non Smoking, Town View

    Room amenities

    • 431 sq ft
    • Sleeps 4
    More detailsDeluxe Triple Room, Non Smoking, Town View
  • Luxury Connecting Suite, 4 Adults, Castle View

    Room amenities

    • 1184 sq ft
    • River view
    • Sleeps 4
    More detailsLuxury Connecting Suite, 4 Adults, Castle View
  • Special Sale! Suite Triple use Non-smoking (2 single beds + 1 extra bed)

    Room amenities

    • 646 sq ft
    • River view
    • Sleeps 4
    More detailsSpecial Sale! Suite Triple use Non-smoking (2 single beds + 1 extra bed)
  • Luxury Junior Suite, High Floor, Non-smoking

    Room amenities

    • 646 sq ft
    • River view
    • Sleeps 3
    • 2 Twin Beds OR 1 Double Bed
    More detailsLuxury Junior Suite, High Floor, Non-smoking
  • Executive Suite 70-77sqm, Triple use - High floor Guaranteed

    Room amenities

    • 747 sq ft
    • River view
    • Sleeps 5
    More detailsExecutive Suite 70-77sqm, Triple use - High floor Guaranteed

About this area

Osaka

Located in Osaka's Chuo neighborhood, Hotel New Otani Osaka is in the city center and on a river. Osaka Castle and Floating Garden Observatory are notable landmarks, and the area's natural beauty can be seen at Osaka Castle Park. Osaka Science Museum and Tennoji Zoo are not to be missed. Take an opportunity to explore the area for water adventures such as boat tours. Our guests love the hotel's quiet location.
Visit our Osaka travel guide
View in a map
Popular Location

What's nearby

  • Osaka-jō Hall - 9 min walk
  • Osaka Castle Park - 9 min walk
  • Osaka Castle - 17 min walk
  • Korea Town - 5 min drive
  • Kuromon Ichiba Market - 6 min drive

Getting around

  • Osakajo-koen Station - 3 min walk
  • Shigino Station - 17 min walk
  • AirportKansai Intl. Airport (KIX) - 41 min drive

Restaurants

  • ALL DAY DINING SATSUKI — 1 min walk
  • TEPPANYAKI KEYAKI — 1 min walk
  • Kirive — 9 min walk
  • Tonta — 12 min walk
  • Katamachi cafe — 13 min walk

About this property

Hotel New Otani Osaka

Riverfront Osaka hotel in Chuo, walk to Osaka Castle Park
10 restaurants, an indoor pool, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, 2 coffee shops/cafés, and outdoor tennis courts are onsite. All 525 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences like refrigerators and electric kettles. Minibars, room service, and free newspapers are among the other amenities available to guests.
Hotel New Otani Osaka offers 525 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: JPY 1200 per night
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: JPY 3993 per person
  • 10 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Fitness center
  • Indoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - 1:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 6 and younger who stay free.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3993 per person (approximately)
  • Self parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: JPY 3850 per person and includes use of: sauna; spa tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

Can I cancel my reservation for free at Hotel New Otani Osaka and receive a full refund?
Yes, Hotel New Otani Osaka offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Otani Osaka cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel New Otani Osaka have a pool?
Yes, this property has an indoor pool.
Is Hotel New Otani Osaka pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel New Otani Osaka?
Self parking is available for JPY 1200 per night.
What time is check-in at Hotel New Otani Osaka?
Check-in is from 2 PM–1:00 AM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Hotel New Otani Osaka?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is Hotel New Otani Osaka located?
Located in Chuo, this hotel is within 1 mi (2 km) of Osaka Castle Park and Osaka Castle. Osaka Museum of Housing and Living and Kuromon Ichiba Market are also within 6 mi (10 km). Osakajo-koen Station is only a 3-minute walk and Osaka Business Park Station is 6 minutes.
4.5
Wonderful
989 reviews
5 - Excellent
626
4 - Good
291
3 - Okay
58
2 - Poor
7
1 - Terrible
7

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

4/5 Good

Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

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