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Reviews of Nipponbashi Crystal Hotel 2

3 out of 5
Nipponbashi Crystal Hotel 2
1-9-11 Kozu, Chuo, Osaka, Osaka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 278 reviews" "
Rating 8 - Good. 107 out of 278 reviews" "
Rating 6 - Okay. 21 out of 278 reviews" "
Rating 4 - Poor. 2 out of 278 reviews" "
Rating 2 - Terrible. 0 out of 278 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how we had our own wifi. The elevator is a bit of a squeeze. Our room smelled like a smoking room a bit which is what we didn’t like but we were only staying for one night. It was a nice place overall but about a 10-15 minute walk from everywhere we ended up going but not terrible. It was a good place overall
Stayed 1 night in Apr 2023

10/10 Excellent

Siripon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location is close to shopping areas and metro.
Stayed 6 nights in Feb 2023

10/10 Excellent

Yoshiko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from 日本橋クリスタルホテルⅡ on May 15, 2021
この度は御宿泊ありがとうございました

8/10 Good

MASAYA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from 日本橋クリスタルホテルⅡ on Jun 15, 2020
この度は宿泊並びに口コミ投稿ありがとうございます。 今後もより一層ご満足いただけるホテルを目指し精進してまいります。 ありがとうございました。

8/10 Good

Xoxo

Traveled with partner
Liked: Cleanliness, staff & service
Good hotel
Stayed 1 night in Jan 2020
Response from 日本橋クリスタルホテルⅡ on Feb 2, 2020
この度は宿泊並びに口コミ投稿ありがとうございます。 ご満足いただけたようで私共といたしましても大変うれしく思います。 今後もより一層ご満足いただけるホテルを目指し精進してまいります。 ありがとうございました。 Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect and very near with subway station and kuronom market
Stayed 4 nights in Jan 2020
Response from N on Jan 29, 2020
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in time is 4pm and check out is 10am. Way too late for customer to check in and too early to check out. Ridiculous
Stayed 3 nights in Jan 2020
Response from 日本橋クリスタルホテルⅡ on Jan 19, 2020
Thank you for the review and staying with us. We appreciate for your feedback and apologize for the our check-in time and check-out time. We will improve it. Thank you.

6/10 Okay

Roy, Toronto

Liked: Cleanliness, staff & service
The location was pretty good, however, there is no breakfast provided for this hotel and limited amenities.
Stayed 2 nights in Dec 2019
Response from Nipponbashi Crystal Hotel 2 on Jan 4, 2020
Thank you for the review and staying with us. We appreciate for your feedback and apologize for the defects. We will improve it. Thank you.

10/10 Excellent

manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cloae to train, clean, new and modern rooms
Its really close to the Dotombori area. The place is very clean and the staff are very helpful, courteous and professional. I would stay here again.
Stayed 2 nights in Dec 2019
Response from Nipponbashi Crystal Hotel 2 on Dec 14, 2019
Thank you for your great review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs (male and female) works from 1pm till 10 pm are very friendly and going beyond to assist us making our stay so pleasant.
Stayed 6 nights in Nov 2019
Response from Shibatani on Nov 29, 2019
Thank you for your review and staying with us. We really appreciate for your favorable feedback. We look forward to your next visit. Thank you so much. Nipponbashi Crystal Hotel 2

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Nipponbashi Crystal Hotel 2 on Nov 21, 2019
この度は宿泊並びに口コミ投稿ありがとうございます。 ご満足いただけたようで私共といたしましても大変うれしく思います。 今後もより一層ご満足いただけるホテルを目指し精進してまいります。 ありがとうございました。 Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciate the location as it’s not far from the trains and not too near the dontobori area where it’s noisy at night. We’ve really enjoyed our stay here.
Stayed 3 nights in Nov 2019
Response from Nipponbashi Crystal Hotel 2 on Nov 19, 2019
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

6/10 Okay

Cher

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, enough space to leave two large suitcases open
Stayed 3 nights in Nov 2019
Response from liu on Nov 12, 2019
thanks for your comment,we hope to see you again,have a nice day.

8/10 Good

TAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Nipponbashi Crystal Hotel 2 on Nov 21, 2019
この度は宿泊並びに口コミ投稿ありがとうございます。 ご満足いただけたようで私共といたしましても大変うれしく思います。 今後もより一層ご満足いただけるホテルを目指し精進してまいります。 ありがとうございました。 Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable distance to Dotonbori, Kuromon Market Osaka, DenDen town and metro. Room has modern design and clean, but small.
Stayed 3 nights in Nov 2019
Response from Nipponbashi Crystal Hotel 2 on Nov 6, 2019
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

8/10 Good

Teresita

Stayed 3 nights in Oct 2019

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short stay
We only stayed one night. The room was small but it's Japan, comfortable and clean. 15 minute walk to dotonbori area. Recommend for a short stay.
Stayed 1 night in Sep 2019
Response from Staff on Oct 25, 2019
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay
Stayed 5 nights in Sep 2019
Response from Nipponbashi Crystal Hotel 2 on Sep 29, 2019
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
清潔感もあり、一回でフリードリンクを飲めるのが良かった。 風呂とトイレも別でした。
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The two main reasons to consider this hotel are cost and walking distance to Dotonburi. The rooms are small but adequate. There's a very small lobby, with some free water and coffee. Good no frills option for those who don't plan to spend much time in the hotel.
Stayed 2 nights in May 2019
Response from Nipponbashi Crystal Hotel 2 on Jun 18, 2019
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The Hotel was easily accessible to 2 train lines, about 10-15mins by foot. Room was small but comfortable. Reception staff were also friendly and tried to help whenever possible
Stayed 3 nights in Jun 2019
Response from Staff on Jun 7, 2019
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

10/10 Excellent

Carlos Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up for this Hotel!
It is a really good place near some attractions in Osaka. Walking distance to Dotonbori, Namba and some shopping areas. The room is very clean, bigger than our hotel in Tokyo. Front desks are very helpful on directions, on how to get to the places we want to visit. Hotel location is near a subway about 5 mins walk.
Stayed 1 night in Jun 2019
Response from Staff on Jun 5, 2019
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Nipponbashi Crystal Hotel 2 on May 29, 2019
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nearby subway station, room a bit small but cleanliness and amenities are excellent. Location also nearby market easy to get things. Walk distance to dotonburi. Staff very friendly and helpful.
Stayed 3 nights in May 2019
Response from Nipponbashi Crystal Hotel 2 on May 28, 2019
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019
Response from Nipponbashi Crystal Hotel 2 on Aug 1, 2019
この度は宿泊並びに口コミ投稿ありがとうございます。 ご満足いただけたようで私共といたしましても大変うれしく思います。 今後もより一層ご満足いただけるホテルを目指し精進してまいります。 ありがとうございました。

6/10 Okay

LAI TUNG

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019
Response from Nipponbashi Crystal Hotel 2 on Aug 1, 2019
この度は宿泊並びに口コミ投稿ありがとうございます。 ご満足いただけたようで私共といたしましても大変うれしく思います。 今後もより一層ご満足いただけるホテルを目指し精進してまいります。 ありがとうございました。

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful and the hotel was conveniently located a 10 minutes walk away from the popular shopping and food district
Stayed 3 nights in May 2019
Response from Nipponbashi Crystal Hotel 2 on May 27, 2019
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you so much.

10/10 Excellent

Norielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, comfy and clean hotel
The hotel is new and clean. Wifi is strong and fast. There was no breakfast included but coffee is free flowing. The comfort room is spacious with shower and bathtub separated from the toilet. Very comfortable mattress. They have elevator. Nearest station is Tanimachi line but on the other side is Nipponbashi. Near Dotonbori as well. If you're tired walking the whole day, it seems far but reality it really is not too far. Google maps is not so updated that when we reached the street it's pointing to a different building. The building in the corner has Lawson convenient store and you have to walk a little bit more (3rd building).
Stayed 3 nights in May 2019
Response from Staff on May 25, 2019
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you.

8/10 Good

Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place good location good. Room very clean but small. Need a light stand and a chair and two mor pillows.
Stayed 3 nights in May 2019
Response from Staff on May 22, 2019
Thank you for the review and staying with us. We appreciate for your feedback and apologize for the defects. We will improve it. Thank you.

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 3 nights in May 2019
Response from Staff on Jun 13, 2019
この度は御宿泊ありがとうございました。今後もお客様のご意見に真摯に向き合い、日々改善を行ってまいります。貴重なご意見ありがとうございます。

10/10 Excellent

antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from 日本橋クリスタルホテルⅡ on Jun 13, 2019
この度は宿泊並びに口コミ投稿ありがとうございます。 ご満足いただけたようで私共といたしましても大変うれしく思います。 今後もより一層ご満足いただけるホテルを目指し精進してまいります。 ありがとうございました。

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 3 nights in May 2019
Response from 日本橋クリスタルホテルⅡ on May 17, 2019
この度は宿泊並びに口コミ投稿ありがとうございます。 ご満足いただけたようで私共といたしましても大変うれしく思います。 今後もより一層ご満足いただけるホテルを目指し精進してまいります。 ありがとうございました。

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new hotel. Small but reasonable for the price. Near train stations and convenient stores. Only room service and towel change by request at front desk. Toilet leaked a little bit and shower head kept sliding down but it wasn’t a big deal. Would stay here again.
Stayed 2 nights in Apr 2019
Response from Nipponbashi Crystal Hotel 2 on May 1, 2019
Thank you for the review and staying with us. We appreciate for your feedback and apologize for the defects of shower head. We will improve it. Thank you so much.

8/10 Good

Verified traveler

Stayed 3 nights in Apr 2019
Response from スタッフ on May 3, 2019
この度は宿泊並びに口コミ投稿ありがとうございます。 ご満足いただけたようで私共といたしましても大変うれしく思います。 今後もより一層ご満足いただけるホテルを目指し精進してまいります。 ありがとうございました。

8/10 Good

Somboon, Bangkok

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel located quite near shopping area (Dotonburi & Namba), but quiet place for rest.
Stayed 4 nights in Apr 2019
Response from Nipponbashi Crystal Hotel 2 on Apr 18, 2019
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you.

10/10 Excellent

nicole, Tampa

Traveled with family
Liked: Cleanliness, staff & service
Friendly helpful staff. Twin beds, clean. Good location next to Dotombori street for nightlife restaurant and sightseeing
Stayed 1 night in Apr 2019
Response from Nipponbashi Crystal Hotel Ⅱ on Apr 12, 2019
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you.

10/10 Excellent

kam kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and comfort hotel, very good
A new and comfort hotel, staff are friendly. Bath room is really big, locate near Kuromon market and 7 min walk from train station.
Stayed 1 night in Feb 2019
Response from Nipponbashi Crystal Hotel 2 on Feb 25, 2019
Thank you for using our hotel this time and your review. If you have any plans to come to Osaka again, we`re looking forward to meeting you.

10/10 Excellent

kam kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfort hotel
new and comfort hotel, staff are friendly. Close to train staff and with restaurant around.
Stayed 2 nights in Feb 2019
Response from Nipponbashi Crystal Hotel on Feb 22, 2019
Thank you for your opinion! We hope to see you again :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was modern ,beds were very firm, all amenities were very good. Great restaurants in the area. Not far to subway.
Stayed 4 nights in Jan 2019
Response from Staff on Jan 25, 2019
Thank you for staying with us. Hope you had a pleasant journey in Osaka!

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
VERY GOOD!!! Five Star!!
Stayed 2 nights in Dec 2018
Response from n on Jan 1, 2019
Thank you for choosing our hotel as your trip,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new and thus in very nice condition. Great in-room ammenities, service and cleanliness. Staff is very pleasant and offer a warm hospitality daily..They were all very courteous professional. We espcially enjoyed Ai TAKAHASHI (female)who spoke some English, thus was very helpful to us in all aspects. She was also always pleasant and offered much hospitality. Only thing, is the room, toilet,elevator is very small as ocpared to Western style hotels. but that should be expected in Japan, and it is to our understanding, our room size was typical. Based on our use of the hotel, and the staff, and cleanliness of the Hotel, it is recommneded...
Stayed 7 nights in Dec 2018
Response from スタッフ on Dec 27, 2018
Thank you so much for staying

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the BEST Budget Hotel in Namba!
A very new & clean hotel, not so spacious for the sleeping area, but the toilet and bathroom area is relatively big compare to other compact hotel in Japan. Great front desk staffs, very friendly & polite. Location is good, very close to the Kuromon Market (黑門市場) & around 10-15 mins walk to the Dōtonbori (道頓堀) shopping area. The only problem is lack of clothes hanging facilities in the room since there's only 3 tiny hooks on the wall.
Stayed 4 nights in Dec 2018
Response from スタッフ on Dec 26, 2018
Thank you for your stay in our hotel. Enjoy your stay with us and have a nice journey in japan! Thank you.

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Definitely Recommend this Hotel
We stayed hear for 2 nights and loved it. The room was extremely clean and the staff at the front desk were very friendly and helpful. A number of times we asked for directions to certain places and they not only were more than happy to help, they printed off maps giving specific instructions on how to get there. We definitely recommend this hotel to anyone who is looking for an enjoyable stay at a comfortable hotel.
Stayed 2 nights in Dec 2018
Response from Staff on Dec 9, 2018
Thank you for the review and staying with us. We appreciate for your favorable feedback. We look forward to your next visit. Thank you very much.

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good price
We needed to stay one night near Namba and the price was great. The room was typical of hotels in Japan (things were tight) and the bath tub/shower was larger than the average Japanese business hotel. Overall for the price, it was a good hotel. The hotel faces a busy street so you do have street noise but it didn't bother us much and it was quiet in the morning so we were able to sleep in. The location has a great supermarket close by as well as a convenience store. There are also great restaurants near by and a short walk to Namba walk, Namba city, and Dotonburi. The hotel is new so it was clean and the front desk attendants were friendly and polite.
Stayed 1 night in Oct 2018
Response from F on Oct 26, 2018
この度は当ホテルをお選びいただきご宿泊誠にありがとうございます。 また詳細なレビュー投稿ありがとうございます。 今後も皆様に愛されるホテルを目指し頑張ってまいります。 ありがとうございました。

8/10 Good

Travel_lover, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean & tidy room
It is a new hotel with only 3 rooms on each floor. Room is very clean and tidy but very small. Bed is relatively big (Japan standard) and it should be 5 ft. Wide. It has a small extendable table but no chairs provided. That means you need to sit on bed to work. Bath room and toilet are separated and well designed. And it is just 7 mins from underground railway and 10 to 20 mins walk to famous spots, like 黑潮市場、道頓崛丶心齋橋.
Stayed 2 nights in Sep 2018
Response from F on Sep 5, 2018
Thank you for your stay and review posting. We will consider whether we can install for chairs.

10/10 Excellent

Verified traveler

Nice
Nice staff and nice location 👌
Stayed 1 night in Sep 2018
Response from F on Sep 5, 2018
Thank you posting by word of mouth. We are happy that we are glad. We will do my best to make everyone more pleased

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from F on Dec 9, 2018
ご宿泊並びにレヴュー投稿ありがとうございます。 高得点のレヴュー大変うれしく思います。 又のご来店お待ちしております。

6/10 Okay

ayako

Stayed 1 night in Mar 2023

8/10 Good

じゅん

Liked: Staff & service, amenities, property conditions & facilities
不満に感じるとこはなし
Stayed 1 night in Nov 2022

10/10 Excellent

ayano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from この度は御宿泊ありがとうございました。 on Mar 29, 2021
この度は御宿泊ありがとうございました。