Exterior detail

Reviews of The Bridge Hotel Shinsaibashi

3 out of 5
The Bridge Hotel Shinsaibashi
1-10-24 Nishi-Shinsaibashi Chuo-ku, Namba, Osaka

Reviews

9.2

Wonderful

Rating 10 - Excellent. 371 out of 590 reviews" "
Rating 8 - Good. 175 out of 590 reviews" "
Rating 6 - Okay. 35 out of 590 reviews" "
Rating 4 - Poor. 6 out of 590 reviews" "
Rating 2 - Terrible. 3 out of 590 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stefanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walk to Shinsaibashi station, hotel was clean with great amenities, like the massage chairs, food, drinks and activities
Stayed 3 nights in Apr 2024
Response from Kaku (front desk) on Apr 29, 2024
DearThank you for your wonderful feedback! We're delighted to hear that you found our hotel conveniently located near Shinsaibashi station and that you enjoyed our clean facilities and great amenities, including the massage chairs, food, drinks, and activities. We strive to provide our guests with a comfortable and enjoyable stay, and we're thrilled that we could meet your expectations. We look forward to welcoming you back on your next visit!

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Kelsey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing bad to say about this hotel. It’s in a great neighbourhood and within 15 minutes you have an abundance of shops, restaurants, markets, etc. it was easy access to the trains and was walkable. It was clean, the staff were lovely with little language barrier to English. They have massage chairs, free alcohol in the evening, as well as free ramen, and free icecream in the evening. Plus- unlimited pop, juice, and coffee anytime. It was great! I’ve already recommended this hotel.
Stayed 2 nights in Apr 2024
Response from J (front desk) on Apr 24, 2024
Dear KelseyThank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience during your stay with us. We're delighted to hear our staff made you feel welcome. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!

8/10 Good

abbey

Traveled with group
Liked: Cleanliness, staff & service, amenities
This was in a very popular area that was easy to walk around to. Our room was very small, and almost smaller than the twin bed room. No complaints otherwise.
Stayed 2 nights in Apr 2024
Response from ブリッジホテル フロント 金 on Apr 17, 2024
Thank you for your feedback! We're glad to hear that you found the location convenient for exploring the area. However, we apologize for any inconvenience caused by the small size of your room. We understand the importance of a comfortable stay and will take your comments into consideration as we strive to improve our guests' experiences. If you have any further feedback or if there's anything else we can do to enhance your stay in the future, please don't hesitate to let us know. We appreciate your input!

10/10 Excellent

Patchaya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
โรงแรมดีงาม มีน้ำ ชา กาแฟ น้ำอัดลม ให้ดื่มฟรีทั้งวัน ค่ำๆ มีราเม็งฟรีทุกคืน พร้อมด้วยเบียร์อาซาฮีฟรี … ห้องพักขนาดกำลังดี สะอาด
Stayed 5 nights in Apr 2024
Response from Front desk J on Apr 15, 2024
Dear PatchayaThank you for the positive review!We're thrilled to hear that you enjoyed our complimentary amenities and found our rooms clean and spacious. Providing our guests with a comfortable and enjoyable stay is our top priority, and we're delighted that we could exceed your expectations. We hope to welcome you back for another fantastic stay in the future!

10/10 Excellent

Nick

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with unbeatable amenities. Close to Osaka center city.
Stayed 2 nights in Mar 2024
Response from Front desk J on Apr 8, 2024
Dear NickWe're delighted to hear that you had an amazing stay with us and enjoyed our unbeatable amenities! Being close to Osaka city center adds to the convenience and accessibility of your experience. Thank you for choosing us, and we hope to welcome you back for another fantastic stay soon!

10/10 Excellent

james

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2024
Response from ブリッジホテル心斎橋  フロント 曲 on Apr 5, 2024
Thank you very much for your positive feedback! If you have any other needs or questions, please feel free to let us know. We look forward to providing you with excellent service again!

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with excellent amenities and great staff. Walking distance to all and safe to be out late. Great restaurants and shopping nearby- mom and pop shops and great mall all very walkable.
Stayed 2 nights in Mar 2024
Response from ブリッジホテル心斎橋 on Mar 25, 2024
Thank you very much for your wonderful review! We are glad to hear that you enjoyed your stay at our hotel and were satisfied with our facilities. We hope to welcome you back again soon for another wonderful stay!

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Whole coming back again.
Stayed 2 nights in Mar 2024
Response from ブリッジホテル心斎橋 フロント 劉 on Mar 22, 2024
Dear guest,Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our hotel and that you're planning to come back again. We look forward to welcoming you back and ensuring another wonderful stay for you. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. Safe travels, and see you soon!Best regards,Front deskLiu

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities available at the hotel were great! We loved how easy it was to walk to popular areas from here while being enough away from the main drags that it was a little bit more quiet.
Stayed 3 nights in Mar 2024
Response from J on Mar 11, 2024
Dear CaseyThank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. We strive to provide our guests with a comfortable and enjoyable stay, and we're delighted that you found our amenities to your liking. We look forward to welcoming you back on your next visit!Best regardsFront desk

10/10 Excellent

yuk tat

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jan 2024
Response from The Bridgehotel Shinsaibashi Reception Hamamoto on Jan 30, 2024
Dear yuk tatThank you for your positive feedback! We're delighted to hear that you had a great experience. We will strive to improve our services to provide a better experience in the future. We look forward to the opportunity to welcome you again!

10/10 Excellent

MEI PO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful and nothing to complain.
Response from ブリッジホテル心斎橋  フロント 金 on Jan 16, 2024
Dear MEI POThank you so much for your kind words! Providing a positive and enjoyable experience for our guests is our top priority, and we're delighted that we could meet your expectations.If there's anything specific you loved about your stay or if you have any suggestions for further improvement, please feel free to share. We appreciate your feedback and look forward to the opportunity to welcome you back in the future.Once again, thank you for choosing our hotel. Wishing you all the best, and we hope to see you again soon!

10/10 Excellent

Tenney

Liked: Cleanliness, staff & service, amenities
Love the free soft drink 24 hours. Love the free ice cream at 5 Love the free Ramen and free beer
Stayed 2 nights in Dec 2023
Response from The Bridge Hotel Shinsaibashi front desk Wang on Dec 21, 2023
Dear CustomerThank you very much for staying our hotel and sharing your stay experience.We have a lot of free service, like free alcoholic beverages, free ramen, free massage chairs, and Japanese clutcher event.We hope you have enjoyed the service a lot!We hope we can serve you again.We are looking forward to seeing you again!Kind regards.

10/10 Excellent

Tsz Yat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Shinsaibashisuji, nice staff and free beer and ramen. Valued for money
Stayed 3 nights in Dec 2023
Response from ブリッジホテル心斎橋  フロント 金 on Dec 15, 2023
Dear Tsz YatThank you for your positive feedback! We're glad to hear that you appreciate the proximity to Shinsaibashisuji, the friendly staff, and the complimentary beer and ramen. If you have any more comments or if there's anything specific you enjoyed, feel free to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
The Bridge Hotel Shinsaibashi in Osaka offers an unforgettable experience. From the exceptional service to the complimentary breakfast and afternoon Ramen with unlimited cocktails and Asahi beer, the attention to detail is impeccable. Free daily activities for families, a prime location near train stations and attractions, along with amazing staff, make it a top choice for a remarkable stay in Osaka.
Stayed 7 nights in Dec 2023
Response from The Bridgehotel Shinsaibashi Frontdesk Hamamoto on Dec 15, 2023
Dear TristanThank you for your positive feedback! :)We are very honored to receive your compliments regarding various aspects of our hotel.And we are glad that you enjoyed both the hotel service and sightseeing.All of our staff will continue to strive to improve our services so that we can continue to provide better services.We look forward to seeing you again!

6/10 Okay

Kwok Kay

Traveled with partner
Liked: Cleanliness, staff & service
Very convenient to shopping areas and underground railway stations.
Stayed 5 nights in Dec 2023
Response from The Bridgehotel Shinsaibashi Frontdesk Hamamoto on Dec 15, 2023
Dear Kwok KayThank you for your feedback! We are very honored to receive your compliments regarding our hotel's location . Did you enjoy the various free services available at the hotel? We also have many rental equipment, so please take advantage of them the next time you visit. We look forward to seeing you again :)

10/10 Excellent

Roslyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location, easy walk to shopping In a cool area called little America
Response from The Bridgehotel Shinsaibashi Frontdesk Hamamoto on Feb 14, 2024
Dear RoslynThank you for your feedback! We're delighted to hear that you enjoyed the great location of our property, with convenient access to shopping areas. How did you like our hotel's staff, abundant rental equipment, and free services such as alcohol? :)If you have a chance to come to Osaka again, please use our hotel.Thank you so much!Bridge Hotel ShinsaibashiFrontdesk Hamamoto

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the rooms are very small, this is a very pleasant hotel. It is within a 10 minute walk to the Shinsaibashisuji shopping street, 15 minutes to the Dotonbori canal area and 18 minutes to the Kuroman market. There are great restaurants and shopping everywhere! The front desk staff are polite and understanding and speak English, which is a plus. The portable internet hotspots provided free to rent were a lifesaver for google maps and mastering the public transit. My only negative was the breakfast, which was just mediocre in a city of outstanding food. Luckily, there are several excellent coffee shops nearby, and 24 hour ramen in Dotonbori. I would definitely stay here again.
Stayed 5 nights in Nov 2023
Response from セジュン on Nov 30, 2023
Hello.Thank you for being satisfied with our hotel service. Our hotel is located within a 5-minute walk of Shinsaibashi Station and is in the center of the city, so that is easy to access Namba and Umeda. In addition, we are providing free equipment (pocket Wi-Fi, charger, etc) that Our client's need. And I'm sorry that breakfast didn't suit your taste. The next time you come, we will be able to satisfy you with an improved meal.I'll be waiting for your revisit.Thank you.FrontKim

10/10 Excellent

Allan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location, friendly staff. Nice breakfast. Complimentary drinks at the end of the day.
Stayed 4 nights in Nov 2023
Response from Front desk J on Nov 29, 2023
Dear Allan,Thank you so much for taking the time to share your positive feedback! We're delighted to hear that you enjoyed our location, staff, and breakfast. It's always our goal to provide a comfortable and enjoyable experience for our guests.We're also thrilled that you appreciated the complimentary drinks we provide.We believe in adding those extra touches to make your stay special. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic experience. If there's anything specific you loved or any suggestions you have for improvement, we'd love to hear more.Safe travels!

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Shinshibashi. The staff were very helpful and pleasant.
Stayed 3 nights in Nov 2023
Response from Front desk J on Nov 29, 2023
Dear Emma,Thank you for the positive review!It is great to hear you were satisfied with our front desk staff's service. We strive to constantly improve the service and experiences we provide so we will think of new and fun activities for your next stay!Until next time :)Best regards

8/10 Good

Kate

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the train stations, housekeeping done everyday and free flow beverages at dining hall for all the guests
Stayed 5 nights in Nov 2023
Response from frontdesk kyoku on Nov 26, 2023
Thank you for sharing your stay experience! We are glad to know that the hotel's proximity to the train station is convenient for you. We're also happy to hear that you enjoyed the daily housekeeping service and the free flow of drinks in the restaurant.If you have any additional information you would like to share about your stay, or have any specific feedback, please feel free to let us know. We look forward to welcoming you back again in the future. Thank you for choosing our hotel!

8/10 Good

Nadeem

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, but I wish the rooms were a bit bigger. They are they are small even when compared to Japanese business hotels, so be warned. Other than that, good ventilation and plenty of amenities. Laundry room on premises.
Stayed 2 nights in Nov 2023
Response from front desk Kuo on Nov 27, 2023
Dear NadeemThank you for your feedback! We appreciate your positive comments about the hotel. We understand your concern about the room size, and we apologize for any inconvenience. Your feedback is valuable, and we'll certainly take it into consideration as we strive to improve our services.We're delighted to hear that you found the ventilation effective and appreciated the abundance of amenities, including the on-site laundry room. If there's anything specific you think we could do to enhance your experience or if you have any other suggestions, please feel free to share them.We hope you enjoyed your stay in Osaka, and if you decide to visit again, we'll do our best to make your experience even more comfortable. Thank you for choosing our hotel!

10/10 Excellent

xian liang

Stayed 1 night in Nov 2023
Response from ブリッジホテル心斎橋  フロント 金 on Dec 15, 2023
親愛的 xian liang顧客感謝您抽出寶貴的時間給了好評。如果您有任何進一步的建議或特殊需求,請隨時告訴我們。期待未來有機會再次為您服務,歡迎您的再次光臨!

8/10 Good

Chan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok except the small bathroom that resembles cruise ship cabin bathroom.
Stayed 4 nights in Nov 2023
Response from frontdesk kyoku on Nov 13, 2023
Thank you for taking the time to share your feedback with us. We appreciate your positive review and are glad to hear that your overall experience was satisfactory.We understand that the size of the bathroom did not meet your expectations and we apologize for any inconvenience this has caused. Our guests' comfort is important to us and we appreciate your input. We'll be sure to take your feedback into consideration as we continue to improve.If you have any specific questions you'd like us to address, or if you have any other suggestions, please feel free to let us know. We hope to have the opportunity to welcome you back and provide you with a more pleasant stay in the future. Thank you for choosing us for your accommodation needs.

10/10 Excellent

Howard

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great complimentary happy hour and ramen
Stayed 2 nights in Oct 2023
Response from ブリッジホテル心斎橋 フロント 劉 on Nov 12, 2023
Thank you for your positive feedback! We're thrilled to hear that you enjoyed our complimentary happy hour and ramen offerings. Providing delightful experiences for our guests is a top priority, and it's wonderful to know that these amenities added to your overall satisfaction.If you have any more feedback or if there's anything specific you loved about the happy hour or ramen service, please feel free to share. We look forward to the opportunity to welcome you back for another enjoyable stay. Thank you for choosing us!Front deskLiu

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
My first time staying at this hotel which was recommended by a friend. It was a good experience, the highlight was hotel offered free beer and free ramen as part of the benefits, yes we love it lol. And we also get to try on kimono and had some great pics taken. Hotel offers lots of free perks and staffs are friendly and some speaks mandarin as well. Hotel is nice and clean and is well situated at an easy access to shopping, dining and train station. Would I come back? Yes, definitely, and will recommend to my friends and family. Your happy customer :)))
Stayed 8 nights in Oct 2023
Response from 前台 曲 on Nov 4, 2023
Thank you for choosing to stay at our hotel and sharing your wonderful experience with us! We're happy to hear that your first visit was a success and that you enjoyed the various benefits we offer.Thank you for staying again and recommending our hotel to your friends and family. We can't wait to welcome you back in the future.

10/10 Excellent

Donno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and amenities
Centrally located. Close to tourist area with lots of shopping and eating. Hotel offers FREE happy hour and night time ramen. And the breakfast buffet is good, too. I will for sure stay here again.
Stayed 2 nights in Oct 2023
Response from 前台 曲 on Nov 4, 2023
We were delighted to make your first stay a memorable experience and we appreciate your kind words. We eagerly await your return and thank you for your suggestions to your friends and family.Looking forward to your visit again

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent. Sai was very helpful and patient.
Stayed 2 nights in Oct 2023
Response from 前台 曲 on Nov 4, 2023
We really appreciate your positive review of our service. Our team prides themselves on providing a first-class service and your feedback is a great encouragement.If you have any other comments or suggestions, please feel free to share them with us. We are committed to giving you a better experience.Thank you for choosing our hotel and we look forward to your next visit!

10/10 Excellent

Shelly

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the facilities/amenities of the complimentary drinks and ramen every night to make up for the small outdated rooms. Great location near Dotonbori and vintage shopping!!
Stayed 4 nights in Oct 2023
Response from frontdesk Mitsuhashi on Oct 25, 2023
Thank you very much for having stayed at our hotel!We are delighted that you were impressed with our services and location.We are looking forward to your next visit.The Bridge Hotel

10/10 Excellent

Wah-Cheong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many complimentary accommodations to guests everday. Very friendly staffs.
Stayed 3 nights in Oct 2023
Response from ブリッジホテル心斎橋  フロント 曲 on Oct 8, 2023
Thank you for sharing your feedback! We are delighted to hear that you have received many free nights, providing excellent service and making guests feel welcome is our top priority. If you have any more comments or suggestions, please feel free to let us know. We look forward to serving you again in the future!

10/10 Excellent

DANIELLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What an amazing stay! The amenities that this hotel provides are fantastic. Free food, drinks, activities, massage chairs, and more. Hotel is located so close to coffee shops, dining, shopping, and walkable to Dotonbori. Our room and bathroom were tiny, but everything else outweighed that as we were hardly in our room anyway. We stayed in many cities and hotels, but this was definitely the highlight of our trip and would recommend to anyone traveling to Osaka
Response from ブリッジホテル心斎橋  フロント 曲 on Oct 8, 2023
Thank you for sharing your enthusiastic feedback! We're glad to hear you had a great time at our hotel and glad to know that complimentary food, drinks, activities, massage chairs and a convenient location close to cafes, dining, shopping and Dotonbori made your stay memorable. We understand that room sizes may vary. Your recommendation means a lot to us and we appreciate your kind words. If you come back to Osaka, we will be happy to welcome you again!

10/10 Excellent

L A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from J (front desk) on Sep 10, 2023
Dear L A,Thank you so much for your perfect rating! We're absolutely thrilled to hear that you had such an excellent experience during your stay with us. We hope to have the pleasure of hosting you again in the future!

10/10 Excellent

Tongtong

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and good service. Thanks.
Stayed 4 nights in Aug 2023
Response from ブリッジホテル心斎橋 くちこみ担当 on Sep 10, 2023
Dear Tongtong,We appreciate your kind words and the time you took to share your thoughts. We are glad to know that you enjoyed your stay here.If there's anything more we can do to enhance your next stay, please don't hesitate to let us know.Wishing you safe and pleasant travels until we meet again.Kind regardsJ (front desk)

8/10 Good

Chin Yoke

Liked: Cleanliness, staff & service, property conditions & facilities
Facility good
Stayed 3 nights in Sep 2023
Response from J (front desk) on Sep 10, 2023
Dear Chin Yoke,Thank you for your positive feedback! We're pleased to hear that you found our facilities to be good. If you have any further comments or suggestions to share, please feel free to reach out. We hope to have the pleasure of hosting you again in the future.Kind regards!

8/10 Good

KEH YEW

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is very good. This hotel offers free drinks, free alcoholic, free ice cream, free massage chairs usage and etc. And also free Ramen every night from 8.30-9.30pm. Strategic location and 5 mins walk to train station. During my stay, too many guests and crowded.
Stayed 4 nights in Aug 2023
Response from frontdesk Kaku on Sep 3, 2023
Dear  KEH YEWThank you for taking the time to leave your review. We are delighted to hear that you had an overall very good experience during your stay.We are glad to know that you enjoyed the complimentary offerings at our hotel, including free drinks, free alcoholic beverages, free ice cream, and free massage chair usage. Our team strives to provide added value and comfort to our guests' stay.We appreciate your feedback about the crowdedness during your stay. We will certainly look into ways to improve the guest experience during peak times to ensure a more enjoyable stay for everyone.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If you have any further comments or suggestions, please feel free to share them with us.

6/10 Okay

Alec

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weird room layout, small bathroom and low ceiling in the shower. Amenities were great though. Breakfast starts early, and if you show up later in the breakfast period, the food is super cold. Friendly staff. Good location.
Stayed 3 nights in Aug 2023
Response from ブリッジホテル心斎橋 くちこみ担当 on Aug 30, 2023
Dear AlecThank you for sharing your review with us.We are making improvements with our breakfast. Thank you for your valuable feedback.Our warm hospitality awaits your return sometime soon.THE BRIDGE HOTEL SHINSAIBASHIFront desk Ishida

10/10 Excellent

L A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming hotel in a great location
Wonderful tourist hotel. Fantastic location, English speaking staff, and lots of freebies: soft drinks, ice cream in the evening, happy hour, and others.
Stayed 1 night in Aug 2023
Response from ブリッジホテル心斎橋  フロント 金 on Sep 3, 2023
Thank you for your wonderful review! We're delighted to hear that you had a great experience at our tourist hotel. It's great to know that you appreciated our fantastic location, English-speaking staff, and the various complimentary offerings we provide, such as soft drinks, ice cream in the evening, and happy hour.We aim to make our guests' stays as enjoyable and comfortable as possible, and your feedback is greatly appreciated. If you have any more comments, suggestions, or specific experiences to share, please feel free to do so. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay!

6/10 Okay

JaeEun

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Frontdesk Sakamoto on Nov 9, 2023
Dear JaeEunThank you very much for choosing to stay at The Bridge Hotel. We sincerely appreciate your patronage. How was your stay with us? Did you enjoy your time here? Our hotel offers a wide range of services to make your visit as pleasant as possible, and we look forward to welcoming you again in the future when you travel. Please consider returning to The Bridge Hotel for your next trip.Frontdesk Sakamoto

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good hotel, a few minutes walk from the subway station. My only complaint is the bathroom is very small.
Stayed 2 nights in Aug 2023
Response from The Bridge Hotel Shinsaibashi front desk Wang on Aug 22, 2023
Dear GuestsThank you very much for choosing our hotel,We have a very great location, we are very nearby to the subway station and the shopping area, we hope you have going around this area and have some good memories.About the bathroom, we are truly sorry about the size is small to you, we are considering to change that, thank you for your value opinion!We hope we can serve you again!

8/10 Good

Vernon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Nice to have free drinks, ice cream and even Japanese Ramen.
Stayed 2 nights in Aug 2023
Response from The Bridge Hotel Shinsaibashi front desk Wang on Aug 22, 2023
Dear GuestsThank you for choosing our hotel.We are very glad that you have some good time in our hotel, we have provide a lot of service, like free drinks free ramen, and Japanese culture activity.We hope you have enjoyed the service as well.We hope we can serve you again!We are looking forward to seeing you soon!

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with many amenities. Rooms were a bit smaller than we had thought, but would recommend.
Response from ブリッジホテル心斎橋 くちこみ担当 on Aug 28, 2023
Dear Alex Thank you very much for having stayed at THE BRIDGE HOTEL SHINSAIBASHI.It is our greatest pleasure to realize that you were satisfied with the amenities.We will continue our effort to provide the best service for our guests.THE BRIDGE HOTEL SHINSAIBASHIFront desk Ishida

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, very polite, friendly and helpful.
Stayed 4 nights in Jul 2023
Response from ブリッジホテル心斎橋 くちこみ担当 on Aug 18, 2023
Thank you very much for having stayed at THE BRIDGE HOTEL SHINSAIBASHI.Your comment concerning our staff is very much appreciated.We will continue our effort to provide the best service for our guests.We look forward to your next visit.THE BRIDGE HOTEL SHINSAIBASHIFront desk Ishida

8/10 Good

Mazy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, but the bathroom is quite small (even for Japan). The bathroom felt like an airplane washroom. Staff were helpful and the free events plus drinks were a cool bonus.
Stayed 3 nights in Aug 2023
Response from ブリッジホテル心斎橋 くちこみ担当 on Aug 18, 2023
Thank you for taking the time to write this review. Your kind words encourage us greatly.We are delighted that you were impressed with the japanese culture event and the free drinks service, and left with that impression.We are very much looking forward to welcoming you again.THE BRIDGE HOTEL SHINSAIBASHIFront desk Ishida

8/10 Good

Li Fang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of perks - free portable wifi and chargers, free daily event including free one hour kimono try on for pictures, free late night ramen and free drinks. Friendly service and convenience location.
Stayed 2 nights in Jul 2023
Response from ブリッジホテル心斎橋 くちこみ担当 on Jul 26, 2023
Dear guestThanks for the awesome review! Glad you loved the perks, service, and convenient location. See you again soon!Kind regardsFront desk J

10/10 Excellent

Caleb

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Great options for breakfast and complimentary snacks/drinks
Stayed 4 nights in Jun 2023
Response from 前台 曲 on Jul 8, 2023
Thank you for your review, Our goal is to provide the best service and facilities to make our guests feel comfortable. We will continue to work harder to meet customer expectations. welcome again! We will wait for you.

6/10 Okay

Thayer

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bathroom smelled & was too close to the bed
Stayed 5 nights in Jun 2023
Response from 前台キョク on Jul 8, 2023
Thanks for asking us this question,We apologize for any inconvenience caused. Ensuring the comfort of our guests is of the utmost importance to us and we are constantly striving to improve our facilities. We will address this issue by instructing housekeeping staff to pay special attention to the cleanliness of the bathroom and deodorize it regularly.We value your valuable feedback as it provides us with important insights to enhance our services. Thank you for taking the time to share your experience with us. We look forward to welcoming you again in the future.

8/10 Good

PUI FONG

Stayed 5 nights in Jun 2023
Response from Inoue (front desk) on Aug 9, 2023
Thank you very much for choosing to stay with us. We are truly honored to have been able to provide you with a wonderful experience during your stay. Our entire staff is committed to continuing our efforts to deliver the same exceptional experience in the future. We look forward to welcoming you back again.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun and friendly hotel
Very friendly and helpful staff. Delicious breakfast. Free ice cream and drinks. Fun culture events every day. Free ramen at night. Conviently located.
Stayed 4 nights in Jun 2023
Response from ブリッジホテル心斎橋 フロント ユリア on Jun 25, 2023
Dear ChristopherThank you so much for the kind words!We are excited to hear you liked our staff and breakfast.Hopefully we can welcome you back in the future as well since we are already planning lots of new fun events for you to try!Best regards

6/10 Okay

Wai

Stayed 1 night in Jun 2023
Response from front kyoku on Jun 23, 2023
Thank you for your good review!I look forward to meeting again! ”Please let us know if there is anything else we can help you with.Bridge Hotel Shinsaibashi

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We travel several times a year and The Bridge is one of the best places I’ve ever been! The location can’t be beat, comfy bed, good shower, laundry, and all the freebies like the drinks and ramen make it a ***** FIVE STARS ***** in my book!
Stayed 3 nights in Jun 2023
Response from ブリッジホテル心斎橋  フロント 金 on Jun 13, 2023
Thank you for staying at our hotel and for the excellent 5-star rating! We truly appreciate your feedback and are delighted to hear that you had a wonderful experience with us.Our team strives to provide exceptional service and create memorable stays for our guests. We're thrilled that you and your family enjoyed your time at our hotel.We look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you once again for choosing our hotel and for your positive review!