2 outdoor pools, open 6:00 AM to 10:00 PM, cabanas (surcharge)

Reviews of Margaritaville Resort Palm Springs

4 out of 5
Margaritaville Resort Palm Springs
1600 N Indian Canyon Drive, Palm Springs, CA

Reviews

7.8

Good

Rating 10 - Excellent. 822 out of 1897 reviews" "
Rating 8 - Good. 429 out of 1897 reviews" "
Rating 6 - Okay. 311 out of 1897 reviews" "
Rating 4 - Poor. 184 out of 1897 reviews" "
Rating 2 - Terrible. 151 out of 1897 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sueanna

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My pillows were purple and stains in the sheets and someone charged drinks to my room but overall my son had a good birthday so thank you
Stayed 1 night in May 2024

4/10 Poor

Maria

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated. Room cleaning had to be requested and the front desk didn’t even let us know when we were checking in. Had to call several times before they brought requested robes and towels.
Stayed 2 nights in May 2024
Response from General Manager on May 10, 2024
Hello Maria,Thank you for sharing your experience. We appreciate your feedback regarding the room cleaning process and the communication at the front desk. We're concerned about these matters and will promptly address them with our team. Your insights are valuable as we strive to enhance our guest experience. We hope you'll consider giving us another chance to provide you with a more seamless stay in the future.Fins Up!

4/10 Poor

Lauren, Buena Park

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Didn't realize I'd be walking into a Tommy Bahama store. I miss the old hotel with their eclectic palm springs vibes. If they were going to make changes and renovate, they did a half ass job as they missed a lot of areas, in the room and all around. Disappointing. And the 3 level people were noisy as can be, it was like Shrek and Fiona were walking up there at all hours of the evening. If you're looking for pool vibes and only pool vibes the main pool is it but that's about it.
Stayed 2 nights in May 2024
Response from General Manager on May 8, 2024
Hello Lauren,Thank you for sharing your feedback. While it is great to hear that you enjoyed the main pool area on your recent visit, we are disappointed that other aspects of the stay missed the mark for you. We appreciate your thoughts as they are crucial for our ongoing improvements and we hope to have the opportunity to welcome you back for a more positive experience in the future.Fins Up!

10/10 Excellent

Levon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay to get away for the weekend ! Would recommend to go to the pool early to secure your bed .
Stayed 2 nights in May 2024
Response from General Manager on May 8, 2024
Hello Levon,From our team at Margaritaville Resort Palm Springs, thank you for your review. We are thrilled you enjoyed our location and our pool. It was a pleasure having you as our guest. Should you travel back this way again, we hope you will allow us the opportunity to welcome you back.Fins Up!

10/10 Excellent

Jose L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was exceptionally helpful
Stayed 3 nights in May 2024
Response from General Manager on May 7, 2024
Hello Jose,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back to Margaritaville Resort Palm Springs for another great stay soon.Fins Up!

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Dana

Traveled with partner
Liked: Staff & service, amenities
The staff was wonderful! Front desk, bellman, housekeeping, bartender, wait staff, host at the restaurant, etc. Wasn't happy in the room that was given to us the first night. The bathroom needed a serious remodel and then the tub wouldn't drain so we requested to move rooms. Gave us a free upgrade. The room with 2 king beds & giant tub was gorgeous!! The pool was fun, bartender at the pool was so friendly - just awesome all around.
Stayed 2 nights in May 2024
Response from General Manager on May 7, 2024
Hello Dana,A perfect rating is what we like to see! Each team that you highlighted will be made aware of your kind recognition. Every team member is dedicated to the guest experience and will enjoy knowing how they made a positive impact on your experience. While we regret not getting your room right the first time, we thank you for allowing us to get you better situated in an upgraded room. It is our hope that your time in Palm Springs was just what you were looking for and will return soon. That said, please keep Margaritaville Resort Palm Springs at the top of your list for your accommodations!Fins Up!

8/10 Good

Ramie

Liked: Staff & service
The lobby and pool area is nice, but the buildings that house the rooms are very dated. The hallways have carpet, making it difficult to roll suitcases or other items. The hallways and rooms are also very stinky - musty. The property has many sets of stairs, I imagine it would be difficult for those who struggle with stairs or use mobility aids. The staff was friendly and helpful. There are really cute bikes available for guests to use. The pool area is nicely set up with chairs and trees - it looks pretty. The food was really tasty and appropriately priced. Same with the drinks. However, not sure I’d recommend this spot to friends. It certainly wasn’t terrible, but I don’t plan on returning.
Stayed 3 nights in May 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and relaxed atmosphere!
Stayed 1 night in Apr 2024
Response from General Manager on May 7, 2024
Hello Kelly,It was a pleasure hosting you at Margaritaville Resort Palm Springs! We're glad you enjoyed relaxing at the pool, and we look forward to seeing you again soon.Fins Up!

10/10 Excellent

steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the dinning and bars were nice and pool area was nice and clean
Stayed 1 night in May 2024
Response from General Manager on May 7, 2024
Hello Steven,Thank you for choosing Margaritaville Resort Palm Springs for your recent getaway. We are thrilled to hear that our exciting bars, delicious dining options, and gorgeous pool were highlights of your stay. Please come back and see us again soon for another five-star experience!Fins Up!

10/10 Excellent

Gardelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Mariah

Traveled with family
Check-in process was not the best. All the person said was next no welcome or happy greeting. Didn’t explain anything to us, including that the bracelets were the key to the room. Didn’t let us know We had to go a certain way to get up the elevator so we walked around with all of our luggage not sure where to go. They gave no direction. The room was OK. Not the cleanest, but I’ve had worse. However, the air conditioning kept making loud noises randomly like Was somebody banging on the door that would jar you awake . I don’t know if we would go back to this place again for the price it wasn’t worth it. It was just OK. Will choose somewhere else.
Stayed 2 nights in May 2024
Response from General Manager on May 7, 2024
Hello Mariah,Thank you for taking the time to leave your review. We always appreciate hearing from our guests, and we're glad aspects of your stay were pleasant. However, we apologize for any disappointment with check-in as well as for any concerns you had regarding the AC. Rest assured, your comments will be relayed to our team to ensure we are meeting our high standards of guest satisfaction going forward. If you're in the area again, please consider coming back to see us for a stay that is sure to go above and beyond your expectations.Fins Up!

2/10 Terrible

Meri

Stayed 1 night in May 2024

10/10 Excellent

Ezequiel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the quiet time at the Palm pool / rear pool perfect weather clean rooms . Construction /remodeling going but quiet.
Stayed 2 nights in May 2024
Response from General Manager on May 7, 2024
Hello Ezequiel,Thank you for your review and for giving us a perfect rating! We're delighted you had a relaxing stay, and we appreciate you mentioning our tranquil atmosphere, sparkling pools, and impeccable accommodations. It was truly a pleasure having you here at Margaritaville Resort Palm Springs, and we hope you return soon!Fins Up!

10/10 Excellent

Tiffani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shuttle service
Stayed 1 night in Apr 2024
Response from General Manager on May 1, 2024
Hello Tiffani,It was a pleasure welcoming you to Margaritaville Resort Palm Springs. While we're grateful for your positive rating, we're sorry to hear you were disappointed that we do not currently provide a shuttle service. We appreciate your valuable feedback. Thank you for your review, and we hope to have the opportunity to welcome you back on another occasion.Fins Up!

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Loved all of it..super great vibe!!!
Stayed 2 nights in Apr 2024
Response from General Manager on May 3, 2024
Hello Trevor,Thank you for taking the time to provide your review of Margaritaville Resort Palm Springs. We work hard to create a great experience, and hearing this makes our day! We look forward to your next stay with us.Fins Up!

10/10 Excellent

David

The room was dirty, the walls have drink splatter all over them
Stayed 3 nights in Apr 2024
Response from General Manager on May 3, 2024
Hello David,Thank you for providing your feedback. We sincerely regret to hear about the lapse in cleanliness you experienced and will have our housekeeping team address this promptly. Based on your rating, we trust you enjoyed the rest of your stay and hope to welcome you again on another occasion.Fins Up!

8/10 Good

Marnee

Traveled with group
Liked: Amenities
Customer service 10/10 our only complaint was the servers at the pool horrible service drinks way overpriced
Stayed 4 nights in Apr 2024
Response from General Manager on May 1, 2024
Hello Marnee,Thank you for choosing to stay at Margaritaville Resort Palm Springs. We're pleased to hear that you found our customer service top-notch. However, we're disappointed to learn about your experience at the pool. Rest assured, we'll promptly address the issue you've mentioned to ensure our high standards are upheld. Your satisfaction is our priority, and we hope you'll give us another opportunity to provide you with a seamless experience.Fins Up!

10/10 Excellent

Shelbi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Margaritaville. They are going through some renovations but I can only imagine how beautiful it will be once complete. Comfy beds, very good drinks and food and the pools are awesome
Stayed 1 night in Apr 2024
Response from General Manager on May 1, 2024
Hello Shelbi,Thank you for being our guest and sharing such a delightful five-star review. We are thrilled you were impressed with your stay and look forward to welcoming you back so you can enjoy our wonderful renovations.Fins Up!

6/10 Okay

Andrew

Liked: Staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and the water pressure in our shower was fantastic. I really appreciated that after hiking all morning. What we didn’t expect was that we could everyone going up and down the halls at night, kids running and jumping around in the room above us, and the pool never had enough towels for its guests. Every time I went they were out. Otherwise, it was a cute place and a fun vibe if you are bringing your kids.
Stayed 3 nights in Apr 2024
Response from General Manager on May 1, 2024
Hello Nicole,Thank you for taking the time to share your comments with us. First off, we are happy to know that you appreciated our comfortable accommodations, family-friendly atmosphere, and excellent water pressure. However, we do apologize if you were bothered by noise from other guests. Our team members are always available to help address these concerns as they arise. Thank you, and we hope to have the opportunity to host you again in the future so that we can show you an even better visit. Fins Up!

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

KHALDOUN

Traveled with family
Liked: Staff & service
The Furniture especially the Sofa and Chair are very beat up and really need to be updated . Carpet Old. I have stayed on 4 star resorts and this I will max give 3. Thanks
Stayed 4 nights in Apr 2024
Response from General Manager on May 1, 2024
Hello Khaldoun,Thank you for taking the time to share your thoughts on your recent stay. We are disappointed your time with us did not meet the expectations you had for our resort. Your report was shown to our maintenance team so we can find a resolution. We appreciate being notified of this and hope you give us another chance to provide the resort experience you deserve. Fins Up!

6/10 Okay

Sílvia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Amy, Kuna

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Our bathroom was kind of run down but everywhere else was great.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 29, 2024
Hello Amy,Thank you for your review. It was such a pleasure having you as our guest, and we are delighted you enjoyed your recent experience. Your feedback about the bathrooms will be shared internally for further consideration, as we are always seeking new ways to improve. It was truly a pleasure having you here, and we hope you return soon. Fins Up!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Rebecca

Traveled with group
Disliked: Property conditions & facilities
Below average for Margaritaville. This property needs some updates. It was clean but the main pool needs serious work. I wish they had more options for grab and go food. Not many options. We had breakfast at the hotel which was amazing. I did like the theming but needs some work
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 29, 2024
Hello Rebecca,Thank you for sharing your feedback. We're glad you found our property clean and enjoyed the breakfast and theming at Margaritaville. However, we regret that some areas did not meet your expectations. We appreciate your comments on the main pool. We are committed to continuous improvements and will consider your suggestions as we plan updates. We hope to welcome you back in the future to a refreshed and enhanced experience.Fins Up!

6/10 Okay

Terriana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms need to be updated and we had a problem with the shower
Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Hello Terriana,Thank you for your review. We are disappointed that our accommodations were not what you expected. Providing clean, comfortable, and well-maintained lodgings is crucial to us, so we will use your feedback as a learning tool as we work to make positive changes. It was a pleasure having you here, and we hope to welcome you back soon for a seamless stay worthy of a perfect rating.Fins Up!

10/10 Excellent

Diego

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Staff offered amazing service
Stayed 1 night in Apr 2024
Response from General Manager on Apr 29, 2024
Hello Diego,We're so delighted to know that you had a great time with us overall, and we're thrilled to hear that our amazing team members were the highlight of your visit. Thank you so much for the perfect rating, and we hope to see you again soon. Fins Up!

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Hello Devin,Thank you for taking the time to review your recent stay at Margaritaville Resort Palm Springs! We're delighted that we provided you with an unforgettable experience. Your recommendation is appreciated, and we look forward to welcoming you back for another fantastic getaway.Fins Up!

10/10 Excellent

Arlene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great experience! Room and pool were amazing!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Hello Arlene,Thanks for choosing to stay at Margaritaville Resort Palm Springs. Our team is thrilled you loved our accommodations and outdoor pool! We're grateful for your review, and please come back soon!Fins Up!

10/10 Excellent

Denise

Liked: Staff & service, amenities, property conditions & facilities
Staff is excellent
Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Hello Denise,Thank you for taking the time to provide your kind review of Margaritaville Resort Palm Springs. We take great pride in our team and their dedication to providing outstanding service. Your feedback lets them know their hard work is appreciated. We look forward to your next stay with us and more fun in the sun!Fins Up!

10/10 Excellent

Gabriela

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Hello Gabriela,We're delighted you enjoyed your stay at Margaritaville Resort Palm Springs! Please come see us again soon.Fins Up!

10/10 Excellent

Lorene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Fantasia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was good and property was nice.
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 24, 2024
Hello Fantasia,Thank you for choosing Margaritaville Resort Palm Springs. Your satisfaction is important to us, and we're glad that we were able to provide a positive dining experience and a pleasant environment for you. It would be wonderful to welcome you back for another delightful stay. Fins Up!

6/10 Okay

Tomas

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Great stay, but in house cleaning service did the bare minimum. Bed made, nothing more, nothing less
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Hello Tomas,Thank you for sharing your experience with us. We're pleased to hear that you had a great stay overall. However, we're concerned about your disappointment with the in-house cleaning service. Rest assured, we'll address this matter with our team to ensure all our guests receive the thorough and attentive service they deserve. We appreciate your valuable feedback and hope to have the opportunity to exceed your expectations during your next visit.Fins Up!

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Laila

Traveled with partner
Liked: Staff & service
The resort is huge! The rooms are large but a bit dated. There are stains on the carpet and couch and chairs. The pools are large and it wasn’t busy. So lots of available lounge chairs.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Hello Laila,It was a pleasure to welcome you to our resort in beautiful Palm Springs. We trust you were able to relax and unwind at our spacious pools, and we appreciate your constructive feedback on our accommodations. Thank you for being our guest, and we hope to see you again. Fins Up!

10/10 Excellent

JACINDA

Traveled with family and small children
Liked: Property conditions & facilities
We loved it here
Stayed 1 night in Apr 2024
Response from General Manager on Apr 24, 2024
Hello Jacinda, Thank you so much for your five-star review; we greatly appreciate it. We are happy to hear that you enjoyed our property and look forward to having you as a guest again in the future. Fins Up!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Eufrasio

Traveled with family
Liked: Amenities
Nice and clean
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 21, 2024
Hello Eufrasio,Thank you for staying at Margaritaville Resort Palm Springs. Hosting you was a pleasure, and we're so happy we met all your expectations. We appreciate your feedback. We look forward to hosting you again.Fins Up!

2/10 Terrible

Kristyne

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Danielle Iris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed. “Garden room” had view of cement wall. Anytime any one walked showered or the ice machine cycled on it was super loud. No toiletries. This place is doing the bare minimum to stay alive. Find a motel. Nice pool.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Hello Danielle, Thank you for sharing your review. While we are glad you enjoyed our gorgeous pool, we are disappointed to know that your stay fell short of expectations in other aspects. Your feedback regarding your room view is understood, and we apologize for the noise disturbances you encountered. Our team will discuss your comments internally, as we are always seeking ways to improve. We hope to welcome you back in the future for a seamless stay worthy of a perfect rating.Fins Up!

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service, amenities
Hot water didn't work well in my room.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Hello Michelle,Although we're happy to see that you had an overall positive experience with us, we are disappointed to have fallen short of your expectations in other areas. Please accept our apologies for any inconvenience you had with the water in your room. We strive to provide our guests with maximum comfort and ease, so we will share your comments with our maintenance team to ensure improvements are made swiftly. It was our pleasure to host you, and we hope you'll give us another opportunity to welcome you back with a more seamless stay in the future.Fins Up!

6/10 Okay

STEPHANIE, Pico Rivera

Liked: Staff & service
Stayed 1 night in Apr 2024

4/10 Poor

EUGENE, Montebello

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We stayed her since it looked great in the pictures online while attending The Coachella Music Festival. To our surprise, it was extremely disappointed! The hallway had a blood or red wine stain on the carpet. The water in our tub kept clogging. Therefore, I was stunk in someone bath water when rushing to get out to Coachella! The pool was way too warm for this time of year. Security gave a hard time about parking because when we check in, the girl at the front desk forgot our parking pass. Based off this stay, I different wouldn’t suggest staying here!
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Hello Eugene,Thank you for taking the time to leave a review. We are very disappointed that your stay fell short of your expectations. Please accept our apologies for any inconvenience caused, and rest assured we will use your feedback to help us improve the experience of future guests. We appreciate you sharing your concerns, and we hope to have the chance to change your perceptions in the future.Fins Up!

6/10 Okay

Gabriela

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Miguel, Sylmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay. Highly recommend.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Hello Miguel,Thank you for your recommendation! We're thrilled you had a great stay at Margaritaville Resort Palm Springs, and we look forward to welcoming you back for another exceptional experience!Fins Up!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time during our stay
Stayed 5 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Hello Kevin,We are thrilled to hear you had an unforgettable experience during your stay with us at Margaritaville Resort Palm Springs. We look forward to seeing you again soon!Fins Up!

10/10 Excellent

Odine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! From the moment that we arrived everything was great, staff was friendly, drinks were delish as well as the food! I read some nasty reviews but I must say out of all my stays in Palm Springs this hotel and experience was the best by far.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Hello Odine,Thank you so much for your kind comments. We are so pleased to hear about your wonderful stay with us at Margaritaville Resort Palm Springs. It is wonderful that you enjoyed our delicious food and drinks, but we also appreciate that our warm and friendly staff left such a tremendous impression on you. It was an absolute delight to welcome you, and we hope you'll return soon for another unforgettable getaway!