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Reviews of Stanford Motor Inn Palo Alto

2.5 out of 5
Stanford Motor Inn Palo Alto
3305 El Camino Real, Palo Alto, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 340 reviews" "
Rating 8 - Good. 106 out of 340 reviews" "
Rating 6 - Okay. 30 out of 340 reviews" "
Rating 4 - Poor. 20 out of 340 reviews" "
Rating 2 - Terrible. 6 out of 340 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people ❤️
Stayed 1 night in Apr 2024
Response from Neal Nair GM on May 1, 2024
Thanks for your business. We appreciate your feedback.

10/10 Excellent

joseph

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again based on staff and cleanliness
Stayed 1 night in Apr 2024
Response from Neal Nair GM on Apr 30, 2024
Thanks for your business and feedback. We appreciate it.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
This is a classic old school motel, with each room painted with custom art. You can see it is many years old, but for us it is indeed "excellent." A breath of fresh normalcy in the otherwise bizarre Palo Alto landscape.
Stayed 2 nights in Apr 2024
Response from Neal Nair GM on Apr 30, 2024
Thanks for your business. We appreciate your feedback!

10/10 Excellent

Hongbing, Moraga

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enclosed,should be safe.
Stayed 1 night in Mar 2024
Response from Neal Nair GM on Mar 27, 2024
Thanks so much for your business. We appreciate your feedback.

4/10 Poor

Donald

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Fan was extremely loud, TV broken, door lock broken. The front desk staff tried very hard to support, but should not have been put in that situation.
Stayed 1 night in Mar 2024
Response from Neal Nair GM on Mar 20, 2024
Thanks for your feedback and business. The room you were put in when you checked in was originally reserved for one king and you informed me you were with your daughter. I told you that we were sold out and the only room that I had was a room with two beds that had a faulty lock that was being fixed. When you went to the room, I called to tell your daughter that the cable had been unhooked from the back of the tv and because we had it as a room set for maintenance we hadn't hooked it back. Your daughter informed me that you weren't going to watch tv. I then brought toilet paper up to your room and offered to plug the cable in and you said no. We tried to accommodate you but you refused the service.

8/10 Good

Joseph

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Neal Nair GM on Mar 13, 2024
Thanks for your business and feedback

8/10 Good

Bettie Anne

Traveled with family
Liked: Staff & service, room comfort
Heat for a family of 4 in the heart of a storm.
Our home had no electricity for 3 days during a major storm. We have a dog so the hotel choices were limited. The people at the front desk were lovely, comfortable beds and warm showers were all we needed. We were close to food as well which was great!
Stayed 1 night in Feb 2024
Response from Neal Nair GM on Mar 13, 2024
Thanks for your business and your feedback.

4/10 Poor

JANE

Disliked: Cleanliness, property conditions & facilities
The staff was great. Didn’t like the rug, which was filthy. Everything connected with extension cords. Furnishings old and grubby. Bed uncomfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Room nicer than places that charge twice as much. Would stay there again.
Stayed 1 night in Jan 2024
Response from Neal Nair GM on Mar 13, 2024
Thanks for your business and your feedback

2/10 Terrible

Kyle

Liked: Staff & service
Disliked: Cleanliness
there was poop smeared all over toilet and on handle
Stayed 1 night in Jan 2024

6/10 Okay

William

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Neal Nair GM on Mar 13, 2024
Thanks for your business and feedback

10/10 Excellent

patricia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice convenient place . The staff was very friendly and accommodating. The only negative was the mattress.
Stayed 1 night in Dec 2023
Response from Ashley on Dec 11, 2023
Thank you for your feedback.

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Staff is so friendly and helpful
Stayed 1 night in Dec 2023
Response from THE MANAGEMENT TEAM on Dec 10, 2023
Thank you for your kind words. We appreciate it.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Spot
Going to Stanford, its on the main drag. Always a nice place to stay with great staff.
Stayed 1 night in Dec 2023
Response from THE MANAGEMENT TEAM on Dec 7, 2023
Thank you for your kind words. We appreciate it.

10/10 Excellent

Xuesong

Stayed 1 night in Nov 2023
Response from THE MANAGEMENT TEAM on Dec 7, 2023
Thank you for your input. We appreciate it.

8/10 Good

Jenna

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The inn keepers where very nice
Stayed 1 night in Nov 2023
Response from Neal Nair GM on Nov 29, 2023
Thanks for your business. We appreciate your feedback.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great management
Older motel but very comfortable. Very nice managers who made us feel welcome.
Stayed 1 night in Nov 2023
Response from Neal Nair GM on Nov 14, 2023
Thanks for your business. We appreciate your feedback!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This place does not offer a plush environment, but it’s highly functional, very close to Stanford’s campus and my go-to hotel for matters in the Palo Alto area.
Stayed 1 night in Nov 2023
Response from Neal Nair GM on Nov 14, 2023
Thanks for your business. We appreciate your feedback.

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly employees
Stayed 1 night in Oct 2023
Response from THE MANAGEMENT TEAM on Nov 2, 2023
Thank you for your input. We appreciate it.

10/10 Excellent

Kimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, affordable.
Clean, quiet, affordable place with nice staff. Groovy old place. Nice to have a mini fridge and microwave.
Stayed 1 night in Oct 2023
Response from Neal Nair GM on Oct 30, 2023
Thanks for your business. We appreciate your feedback!

10/10 Excellent

Margaret

Stayed 2 nights in Oct 2023
Response from Neal Nair GM on Nov 14, 2023
Thanks for your feedback. We appreciate the business.

10/10 Excellent

Scot

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from THE MANAGEMENT TEAM on Oct 20, 2023
Thank you for your input we appreciate it.

10/10 Excellent

Olahelotu

Stayed 2 nights in Oct 2023
Response from Neal Nair GM on Nov 1, 2023
Thanks for your business. We appreciate your feedback.

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from THE MANAGEMENT TEAM on Oct 7, 2023
THANK YOU FOR YOUR INPUT WE APPRECIATE IT.

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from THE MANAGEMENT TEAM on Oct 6, 2023
Thank you for your input. We appreciate it.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from THE MANAGEMENT TEAM on Oct 3, 2023
Thank you for your input we appreciate it.

10/10 Excellent

Kaicheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Neal Nair GM on Oct 2, 2023
Thanks for your business. We appreciate your feedback.

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from THE MANAGEMENT TEAM on Sep 30, 2023
Thank you for your input. We appreciate it.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t sure about this place bc I’d never heard of it and I usually stay at a very good hotel chain. Needless to say, I was very impressed with everything here. The owners are super nice and accommodating, very clean and comfortable beds, and it was half the cost of my usual hotel!! I’ll definitely stay here again!!
Stayed 1 night in Sep 2023
Response from THE MANAGEMENT TEAM on Sep 29, 2023
Thank you for your kind words. We appreciate it.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from THE MANAGEMENT TEAM on Sep 30, 2023
Thank you for your input. We appreciate it.

10/10 Excellent

Boniface

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely family stay
It was amazing and family friendly. It was exactly what my family needed, it was really a home away from home. The staff were so friendly. We enjoyed the breakfast. The cleaning including changing of bedings were done everyday.
Stayed 9 nights in Sep 2023
Response from Neal Nair GM on Sep 27, 2023
Thanks for your business. We appreciate your feedback..

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
They were very hospitable, making you feel welcomed. Property was older but well maintained. The room was large and had everything you would need.
Stayed 1 night in Sep 2023
Response from Neal Nair GM on Sep 12, 2023
Thanks for your business. We appreciate your feedback!

10/10 Excellent

Bart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for hospital procedure . The hotel is old and need of some up dates . How ever it was quiet clean and the front desk was wonderful will stay again.
Stayed 1 night in Aug 2023
Response from Ashley on Aug 31, 2023
Thank you so much for your feedback.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and well-equipped room with a comfortable bed.
Stayed 1 night in Aug 2023
Response from Neal Nair GM on Aug 22, 2023
Thanks for your business. We appreciate your feedback.

10/10 Excellent

joni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool. No chlorine smell and the water was the perfect temperature. Best family owned motel ever
Stayed 3 nights in Aug 2023
Response from THE MANAGEMENT TEAM on Aug 14, 2023
Thank you so much for your kind words. We appreciate it. Thank you again for staying with us and we hope to see you again.Kind Regards,Stanford Motor Inn

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay began with the warmest welcome from the front desk staff. After I settled into my small, cramped but clean and comfortable room, I immersed myself in the warm waters of the small pool. I had a very hard time convincing myself to get out of the pool because the water was perfect. My room was away from the busy thoroughfare, so I never heard any street noise. The bed and pillows felt like sleeping on a warm cloud. The motel itself is an old facility with some recent upgrades. It is priced correctly for what it offers. I will stay again for sure!
Stayed 1 night in Aug 2023
Response from THE MANAGEMENT TEAM on Aug 14, 2023
Thank you for your kind words we appreciate it. Please come and join us again.Regards,Stanford Inn Team

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Stanford visit.
Older hotel renovated well. Cute outdoor murals. Succulent variety. Staff was so friendly. Pillows and bed comfortable with nice shower. We will return on next Stanford visit.
Stayed 2 nights in Jul 2023
Response from Ashley on Aug 2, 2023
Thank you so much for your feedback!

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Neal Nair GM on Aug 7, 2023
Thanks for your business. We appreciate your feedback.

8/10 Good

Norman

Traveled with partner
Lack of daily maid service.
Stayed 7 nights in Jul 2023
Response from Ashley on Aug 2, 2023
Thank you for your feedback!

8/10 Good

Joshua

Traveled with family
Liked: Staff & service
Staff was excellent. Extremely helpful and friendly. Very clean non smoking room. Pricing was similar to nearby hotels that were much newer and or more recently renovated. The room layout with two doubles was a little odd with one bed partially blocking the entry to the washroom and bathroom. It is a neat little place though and it looks like they’re just trying to make the most of a facility that was built a long time ago. Which for me is ok. The parking is a little tight if you’ve got a larger vehicle. Good stay and really not too loud for being right on the edge of el Camino. Not top of the list for the price but I wouldn’t be apposed to staying again.
Stayed 3 nights in Jun 2023
Response from THE MANAGEMENT TEAM on Jun 29, 2023
Thank you for your kind review! You are right it was built a long time ago, for sure! The owners and the management team are working hard to keep it clean and welcoming. We much appreciate your in depth comments as we work towards renovating when resources permit. We love hosting our guests, and hope that our wonderful staff makes up for the dated building. We would love for you to come back next time you are traveling in the area.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Ashley on Jul 5, 2023
Thank you! We appreciate your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice flowers.
Handy location. Beautiful flowering vines around the pool. Clean, comfortable, friendly service. Simple continental breakfast. El Camino Real is very busy but nice neighborhood side streets to walk around. Check out the outdoor restaurants on California ave.
Stayed 2 nights in Jun 2023
Response from THE MANAGEMENT TEAM on Jun 19, 2023
Thank you for your kind review! We appreciate the lovely comments! It is always our pleasure to serve our guests!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near hospital
Good location to hospital. Mostly affordable.
Stayed 1 night in Jun 2023
Response from THE MANAGEMENT TEAM on Jun 17, 2023
Thank you for your kind review. It is always our pleasure to take care of Stanford Hospital patients as best we can!

8/10 Good

Lois

Traveled with partner
Liked: Cleanliness, staff & service
Staff was excellent
Stayed 2 nights in Jun 2023
Response from THE MANAGEMENT TEAM on Jun 16, 2023
Thank You for your kind review!

8/10 Good

Dora, Merced

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from THE MANAGEMENT TEAM on Jun 17, 2023
Thank you for your review!

10/10 Excellent

Alfred G

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very friendly.
Stayed 9 nights in Jun 2023
Response from Asha on Jun 12, 2023
Thank you for your feedback!

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar
Response from Neal Nair GM on Jun 12, 2023
Thanks for your business. We appreciate your feedback!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Neal Nair GM on Jun 13, 2023
Thanks for your business. We appreciate your feedback.

10/10 Excellent

Ronnie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent(Neil).
Stayed 1 night in May 2023
Response from Neal Nair GM on Jun 8, 2023
Thanks for your business. We appreciate your feedback.

8/10 Good

Elia

Stayed 2 nights in May 2023
Response from Ashley on Jun 1, 2023
Thank you for your feedback!