The hotel its self is situated about a 30 minute walk from the city, we both enjoy walking so this as it was a great way to start the day. The breakfast was just what we needed, constantly topped up and a good selection,the room was a lovely size, very clean with a Jacuzzi bath!, I believe we had been upgraded because on arrival at the hotel like others before we were told that our room was unavailable and that we would be transferred to another of the same grade, the staff were apologetic and arranged everything and we were bought back to villa glori the next morning. Luckily I had read the reviews which meant I was aware this could be a possibility, still at 7 o clock at night when all you want to do is relax it was annoying. I cant fault the staff though, very pleasant and helpful nothing was too much trouble for them. I do believe the double booking is a big let down for them and it is something that needs addressing. However I would still recommend this hotel for all the other reasons.