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Reviews of Best Western Plus Morristown Inn

3 out of 5
Best Western Plus Morristown Inn
270 South Street, Morristown, NJ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 503 out of 842 reviews" "
Rating 8 - Good. 264 out of 842 reviews" "
Rating 6 - Okay. 45 out of 842 reviews" "
Rating 4 - Poor. 23 out of 842 reviews" "
Rating 2 - Terrible. 7 out of 842 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All v good
Stayed 6 nights in Apr 2024
Response from Jim on Apr 24, 2024
Thank you for staying with us. We're glad you enjoyed the stay. We look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

Oleksandr, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jim on Apr 24, 2024
Thank you for staying with us. We're glad you enjoyed the stay. We look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

laura

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pet friendly and very reasonable rates for pets.
Stayed 3 nights in Apr 2024
Response from Jim on Apr 24, 2024
Thank you for staying with us. We're pleased to see you enjoyed your stay. We look forward to seeing you again the next time you're in the Morristown area.

8/10 Good

Darlene, Canastota

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel, within walking distance to town and the Mayo Center.
Stayed 1 night in Apr 2024
Response from Jim on Apr 18, 2024
Thank you for staying with us. We're pleased to see you enjoyed your stay. We look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

Karlyn, Surf City

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jim on Mar 18, 2024
Thank you for staying with us. We're pleased to see you enjoyed your stay. We look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

Deborah

Traveled with partner
Loved our first stay at Best Western Morristown! A perfect way to end our evening after attending a show at the Mayo PAC. The breakfast included with our stay was excellent. Highly recommend!
Stayed 1 night in Mar 2024
Response from Jim on Mar 6, 2024
Thank you for staying with us and for the kind compliments. We'll be sure to pass them along to our breakfast team. We appreciate you taking the time to note their service to you. The MAYO PAC is a great venue and very walkable from here. We look forward to seeing you again the next time you're seeing a show.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was safe and quiet
Stayed 1 night in Feb 2024
Response from Jim on Feb 28, 2024
Thank you for staying with us. We're pleased to see you enjoyed your stay.

10/10 Excellent

Hope

Traveled with partner
Excellent facility breakfast was awesome
Stayed 2 nights in Feb 2024
Response from Jim on Feb 21, 2024
Thank you for staying with us and for the kind words. We're pleased to see you enjoyed your stay and especially our breakfast. We look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy room. Quiet. Really good complimentary breakfast with a lot of options.
Stayed 1 night in Feb 2024
Response from Jim on Feb 21, 2024
Thank you for staying with us and for the kind words. We're pleased to see you enjoyed your stay. We look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

Jaclyn

Stayed 1 night in Feb 2024
Response from Jim on Mar 27, 2024
Thank you for staying with us. We're pleased to see you enjoyed your stay. We look forward to seeing you again on your next visit to the Morristown area.

8/10 Good

Yassin

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024
Response from Jim on Feb 14, 2024
Thank you for staying with us - we're glad you enjoyed your stay.

10/10 Excellent

Diane

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect base to explore the town.
Stayed 1 night in Feb 2024
Response from Jim on Feb 14, 2024
Morristown is a great town to explore and we thank you for staying with us to do the exploring. We're glad you enjoyed your stay!

10/10 Excellent

Loretta Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The tasty breakfast was convenient.
Stayed 2 nights in Jan 2024
Response from Jim on Feb 14, 2024
Thanks so much for staying with us and for the kind words. We pleased to see you enjoyed your stay and look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Staff welcoming and friendly. I would recommend.
Stayed 3 nights in Jan 2024
Response from Jim on Feb 14, 2024
Thank you for staying with us and we appreciate the kind words. We look forward to seeing you the next time you're in the Morristown area.

8/10 Good

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jim on Feb 14, 2024
Thanks so much for staying with us. We're pleased to see you enjoyed your stay and look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat stay
Friendly staff, comfortable & clean room, breakfast was delicious. Environment was safe for solo traveler. Nice area! This is the second time I stayed here and I will stay again.
Stayed 1 night in Jan 2024
Response from Jim on Feb 14, 2024
Thanks so much for your continue patronage and for the kind words. We're pleased to see you enjoy staying with us and we look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

AMY, Keene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast at a hotel I have had in awhile. Real eggs! Good fresh berries. Neat place with a little charm.
Stayed 1 night in Jan 2024
Response from Jim on Feb 14, 2024
Thanks so much for staying with us and for the kind words - especially about our breakfast. We'll be sure to share them with our breakfast team. We're pleased to see you enjoyed your stay and look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

lee

Stayed 1 night in Jan 2024
Response from Jim on Feb 14, 2024
Thanks so much for staying with us. We look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jan 2024
Response from Jim on Feb 14, 2024
We agree. : ) Thanks so much for staying with us. We're pleased to see you enjoyed your stay and look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

Agnes

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Jim on Feb 14, 2024
Thanks so much for staying with us and for the kind words. We look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jim on Feb 14, 2024
Thanks so much for staying with us. We look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

Inass

Stayed 3 nights in Dec 2023
Response from Jim on Feb 14, 2024
Thanks so much for staying with us. We're pleased to see you enjoyed your stay and look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

Valerie

Very friendly welcome, immaculate room, easy wifi access.
Stayed 1 night in Dec 2023
Response from Jim on Feb 14, 2024
Thanks so much for staying with us and for the kind words. We look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

Marybeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jim on Feb 14, 2024
Thanks so much for staying with us. We look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

Jonathan, Somerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice place. It has cozy colonial feel, nice rooms and a great breakfast. We even had a live plant in our room...that never happens.
Stayed 1 night in Dec 2023
Response from Jim on Feb 14, 2024
Thanks so much for staying with us and for the kind words. We're pleased to see you enjoyed your stay and look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room spacious and clean, receptionists were great, breakfast was very nice. Definitely stay there again.
Stayed 4 nights in Dec 2023
Response from Jim on Feb 14, 2024
Thanks so much for staying with us and for the kind words. We're pleased to see you enjoyed your stay and look forward to seeing you again the next time you're in the Morristown area.

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wonderful staff!
Stayed 2 nights in Oct 2023

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk members were most gracious and helpful. Breakfast had a variety of food to chose .
Stayed 1 night in Dec 2023

8/10 Good

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time
Stayed 1 night in Nov 2023
Response from Susan on Nov 28, 2023
Dear Renee -- Thanks for your highest rating and great feedback! So glad you enjoyed your stay. We hope to welcome you back if your travels bring you back to Morristown.

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. A lot of parking. Clean rooms. Lots of towels Friendly staff
Stayed 1 night in Nov 2023
Response from Susan on Nov 28, 2023
Dear Michael -- Thank you so much for your recent stay and for your wonderful feedback. I was so happy to read all your positive feedback. Thank you! We hope to welcome you back on a future trip to the Morristown area. Sincerely,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always a pleasure to stay here
i love this place - its always so clean, the staff are friendly and the rooms are great! the breakfast is a full breakfast as well. i usually stay here once a year to see a concert, and it has never disappointed me
Stayed 1 night in Nov 2023
Response from Susan Yates on Nov 28, 2023
Dear Linda -- Your review literally brought a smile to my face! Thank you so much for making us your home away from home in Morristown over the years and for your lovely feedback about our friendly staff and clean property. It never gets old to hear it! Thank you and I look forward to meeting you personally on your next trip. Sincerely, Susan

10/10 Excellent

ROY, CHICAGO

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Susan Yates on Nov 28, 2023
Thank you Roy! We appreciate your business and your highest rating. Sincerely,

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2023
Response from Susan Yates on Nov 28, 2023
Thank you Stephanie for your recent stay and for rating us so highly. We really appreciate it! Sincerely,

10/10 Excellent

Debra E.

Traveled with family
Liked: Amenities, property conditions & facilities
Very clean and very nice people
Stayed 1 night in Oct 2023
Response from Susan on Nov 28, 2023
Dear Debra -- Thank you so much for your recent stay and for your very kind feedback about our cleanliness and friendly staff. We really appreciate it! Sincerely,

10/10 Excellent

Jonique

Stayed 5 nights in Oct 2023
Response from Susan on Nov 28, 2023
Thank you for your highest rating Jonique! We really appreciate it and hope to welcome you back on a future trip to Morristown. Sincerely,

10/10 Excellent

Arthur

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very nice and it's very clean and very respectable people
Stayed 1 night in Oct 2023
Response from Susan on Nov 28, 2023
Dear Arthur -- Thank you for your stay at the end of October. Sorry it's taken me some time to reply. I loved receiving your feedback -- "respectable people" is one of the nicest compliments we can receive. And knowing you appreciated our cleanliness also means so much to us. Thank you for being such a lovely guest. We hope to welcome you back on a future trip to Morristown. Sincerely,

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
close to the hospital
Stayed 1 night in Oct 2023

8/10 Good

Maria, Waltham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had nicely appointed rooms, with classic furniture, and nice space. Microwave, fridge, coffee maker all provided. I had to ask for blankets as it is the new thing in hotels not to provide them....they keep getting less generous every year, maybe it was covid based. Bathroom clean and well provided.
Stayed 1 night in Oct 2023

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Super clean and the staff is very friendly. The continental breakfast is also great compared to other hotels of the same caliber. I will defiantly come back here!
Stayed 2 nights in Oct 2023

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our one night stay on our road trip. This was a last minute decision. We arrived at 9pm. Check in was quick and easy. We didn’t know we are a 20 min walk from dining and shopping. We were able to find a cute pizza place still open and there were a few other options as well. The bed was very comfortable and the room was a nice size and very clean. The breakfast options were very good. We road trip alot and fresh berries and plain Greek yogurt are rare options. There were many hot and cold choices as well. They even had two very nice gentlemen who were constantly cleaning up, restocking and asking how they could help. Overall, staying here exceeded my expectations. Thanks so much to all of the wonderful staff!!
Stayed 1 night in Oct 2023
Response from SUsan Yates on Nov 28, 2023
Dear Samuel -- Sorry it's taken me some time to reply to your beautiful feedback after your road trip stay back in October. Thank you for your highest rating and your very kind words about our breakfast team. I will be sure to pass it on as it means the world to us to know that our guests appreciate our efforts. Thank you so much for that as well as your other wonderful feedback. It really means a lot to us. We hope to be a stop for you on a future road trip to the area. Thanks again for your glowing review. Sincerely, Susan

8/10 Good

Pat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

bruce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really close to the quaint dining and shopping area of Morristown.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
BW Morristown
The place smelled a little funky.
Stayed 1 night in Oct 2023
Response from Susan Yates on Oct 10, 2023
Sorry to hear that you didn't enjoy your stay. I wish you would have made us aware of your concerns while you were with us so we could rectify the matter. Knowing your room number would have been helpful. Sorry we did not have an opportunity to give you a better experience. Thank you for your feedback.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 2 nights in Oct 2023
Response from Susan Yates on Oct 10, 2023
Thank you Judith for your recent stay and for taking the time to share such positive ratings. We really appreciate it and hope to welcome you back to our Inn on a future trip to Morristown. Thank you again. Susan

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was extra comfortable.
Stayed 1 night in Sep 2023
Response from Susan Yates on Oct 3, 2023
Dear Sharon -- Thank you so much for your recent stay and for taking time to give us such a high rating. We are so appreciative of your kind words about our beds -- we always love hearing that! We hope to welcome you back if your travels bring you back to Morristown. Please be in touch. Thanks, Susan

10/10 Excellent

Stephanie

Stayed 2 nights in Sep 2023
Response from Susan Yates on Oct 3, 2023
Dear Stephanie -- Thank you so much for your recent stay and for your 10 out of 10 rating. We really appreciate that! It's always great to hear that our guests enjoy their stays with us. Thank you again. Susan

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Friendly staff, comfortable rooms and good breakfast
Stayed 8 nights in Sep 2023
Response from Susan Yates on Oct 3, 2023
Dear Marion -- Thank you so much for your recent stay and for taking the time to share your positive feedback. We really appreciate your kind words about our friendly staff and comfortable rooms. It's always great to hear and we were also so happy to know you enjoyed our breakfast. We hope to welcome you back on a future trip to Morristown. Thank you again! Susan

8/10 Good

Katelyn

Stayed 3 nights in Sep 2023