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Reviews of Super 6 Inn & Suites

2.5 out of 5
Super 6 Inn & Suites
7226 Plantation Road, Pensacola, FL

Reviews

5.0
Rating 10 - Excellent. 74 out of 720 reviews" "
Rating 8 - Good. 108 out of 720 reviews" "
Rating 6 - Okay. 139 out of 720 reviews" "
Rating 4 - Poor. 124 out of 720 reviews" "
Rating 2 - Terrible. 275 out of 720 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maxine, Pensacola

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. Room is basically you get what you paid for. If your looking for cheap place lay your head down at night, this is very affordable. Make sure bring your own towels because the towels seemed very dirty and not clean.
Stayed 2 nights in Apr 2024

2/10 Terrible

Edward

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally walked in a room that looked like a crack House. From dirty pillows with no pillow cases Too dirty mattress. Hole n walls and smells horrible ..
Stayed 1 night in Apr 2024
Response from Super 6 on Apr 24, 2024
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip

8/10 Good

Kenneth

Business traveler, Traveled with pets
Liked: Cleanliness
Location
Stayed 1 night in Apr 2024
Response from Super 6 on Apr 24, 2024
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities
Will not fix our tv in have three kids. I called and went in the office.
Stayed 2 nights in Jan 2024
Response from Super 6 on Feb 1, 2024
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip

10/10 Excellent

Dustan

Stayed 1 night in Dec 2023
Response from Super 6 on Feb 1, 2024
Thank you for your review!!

2/10 Terrible

Tayler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Super 6 on Feb 1, 2024
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip

4/10 Poor

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Dec 2023
Response from Super 6 on Feb 1, 2024
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip

8/10 Good

Brianna

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Super 6 on Dec 6, 2023
Thank you for your review!!

6/10 Okay

Shawn

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was cheap and you get what you pay for.
Stayed 1 night in Nov 2023
Response from Super 6 on Dec 3, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip

4/10 Poor

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Super 6 on Nov 10, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip

6/10 Okay

Ashley

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Super 6 on Nov 7, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a clean & affordable hotel
Super 6 Pensacola is very clean & well taken care of. The appearance from the street is a tall sign this is a good place to stay. Very clean, even the floors were in great shape. I’ve stayed here 5 different nights and each room was clean, well stocked and everything worked. Highly recommend.
Stayed 2 nights in Nov 2023
Response from Super 6 on Nov 6, 2023
Thank you for your review!!

2/10 Terrible

Joyce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Super 6 on Nov 7, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Really nice especially value.
Stayed 1 night in Nov 2023
Response from Super 6 on Nov 3, 2023
Thank you for your review!!

2/10 Terrible

Andres

Business traveler
Disliked: Cleanliness, property conditions & facilities
Dirty room and pillows were disgusting
Stayed 1 night in Nov 2023
Response from Super 6 on Nov 3, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place, friendly staff
Stayed 1 night in Oct 2023
Response from Super 6 on Oct 29, 2023
Thank you for your review!!

6/10 Okay

Verified traveler

It's a place that you go to when you don't expect much,and you need a place to stay, that's inexpensive. They take pets with the minimal fee. There's no extras and there's a lot of people that stay there permanently that come up to you. Some ask if you want to do drugs. They don't really don't bother you too much. It's clean and nobody messed with our vehicle.
Stayed 1 night in Oct 2023
Response from Super 6 on Oct 29, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip

2/10 Terrible

shakata

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Im homeless and because that was the only place that accepted me and my kids and someone else helped me for a night i was grateful but because i had to figure out how to get my kids out the heat and wait for anothet ride for me the police was called on me and was banned when i didnt break anything harm anything and simply was waiting i was banned and yold because i was breaking a a/c unit which i didnt i had to leave but i got my kids a ride away first so for me to not bother anyone why was the police called staff very rude and disrespectful
Stayed 1 night in Aug 2023
Response from Super 6 on Oct 7, 2023
Thank you for your review!! Please have a great day!!

6/10 Okay

Marcus

Stayed 1 night in Sep 2023
Response from Super 6 on Oct 1, 2023
Thank you for your review!!

6/10 Okay

Shayla

Business traveler, Traveled with partner
Liked: Staff & service, amenities
The ceiling was all falling apart in our room
Stayed 1 night in Sep 2023
Response from Super 6 on Sep 29, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Super 6 on Sep 27, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

8/10 Good

Shanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really decent place for the price. I would definitely stay here again. Don't let the bad reviews scare you. People complaining about stupid stuff, in my opinion.
Stayed 3 nights in Sep 2023
Response from Super 6 on Sep 25, 2023
Thank you for your review!!

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Super 6 on Sep 23, 2023
Thank you for your review!!

4/10 Poor

Bridget

Traveled with partner
Disliked: Amenities, property conditions & facilities
The air hardly worked. The ceiling is falling. Microwave is rusty. The only thing is the hot water was nice. Do not recommend.
Stayed 1 night in Sep 2023
Response from Super 6 on Sep 15, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

4/10 Poor

Claysha

Stayed 1 night in Sep 2023
Response from Super 6 on Sep 29, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

2/10 Terrible

Vincent

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster
The trip was a disaster We got a room that had a lizard and a spider in the room. Then was moved to a room that was out of order and the AC did not work. Then were moved again to a room where the floor was coming up and we tripped several times and my wife hit her foot. I had rooms 141, 143, and 202.
Stayed 2 nights in Sep 2023
Response from Super 6 on Sep 6, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

2/10 Terrible

farron, carrollton

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Check in was rough after an 8 hour drive. No lobby open to public, only a window. As i walked up the lead immediately placed a sign stating, “…shift change…wait 15 minutes…”. Not pleasant. I waited about 5 standing at the window and then noticed a $50 cash deposit required. Stunned even further, i had to get back in the car and look for an ATM. Returned and the sign was down. The lead explained the delay and apologized, and I empathized. They gave me a room close to the office and worked out.
Stayed 1 night in Aug 2023
Response from Super 6 on Aug 19, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Super 6 on Aug 15, 2023
Thank you for your review!!

6/10 Okay

Grant

Stayed 1 night in Aug 2023
Response from Super 6 on Sep 2, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

10/10 Excellent

Steven

Stayed 1 night in Aug 2023
Response from Super 6 on Aug 31, 2023
Thank you for your review!!

10/10 Excellent

Maritere

Stayed 1 night in Aug 2023
Response from Super 6 on Aug 13, 2023
Thank you for your review!

6/10 Okay

Crumpton

Business traveler, Traveled with family
Needs updates
Stayed 2 nights in Jul 2023
Response from Super 6 on Aug 9, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

2/10 Terrible

Carlos Jose

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Super 6 on Aug 8, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

2/10 Terrible

Hanneke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Super 6 on Aug 8, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The worst check in experience ever. Very poor customer service. Greeted with bad language by a very upset employee for ringing the bell that alerts the employee. Was told if I didn’t like her attitude to go else where (Not as kindly). Since the room was paid for, and being from Texas, I just took the room. Upset, frustrated, and defeated is how that experience went at that particular Motel 6.
Stayed 1 night in Aug 2023
Response from Super 6 on Aug 6, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Super 6 on Aug 3, 2023
Thank you for your review!

8/10 Good

Ronald

Liked: Staff & service, property conditions & facilities
It was quite
Stayed 2 nights in Jul 2023
Response from Super 6 on Aug 2, 2023
Thank you for your review!!

10/10 Excellent

Aaron

Stayed 1 night in Jul 2023
Response from Super 6 on Aug 20, 2023
Thank you for your review!!

6/10 Okay

Loutitia

Disliked: Cleanliness, staff & service, property conditions & facilities
It was ok for the price but don’t expect anything fancy
Stayed 1 night in Jul 2023
Response from Super 6 on Jul 31, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smoke smell in a nonsmoking room was so bad. The bed covers had cigarettes burns all over them. Never staying there again!
Stayed 1 night in Jul 2023
Response from Super 6 on Jul 31, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

6/10 Okay

Sanoussi

Disliked: Cleanliness
Stayed 2 nights in Jul 2023
Response from Super 6 on Jul 28, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

2/10 Terrible

Earl

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Super 6 on Jul 28, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

6/10 Okay

Gwendal

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Creepy
Unfortunately we arrived behind property - pot holes galore. Room was clean but check in creepy. He asked for a cash deposit, as it’s easier to reimburse. Have never left cash deposit thought it was very strange.
Stayed 1 night in Jul 2023
Response from Super 6 on Jul 25, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities
This was about the worst hotel i have stayed in. Blankets have holes, just looked dirty. I am a female and was by myself and the room they put me made me feel completely uncomfortable with the people on the side of me. I felt completely unsafe.
Stayed 2 nights in Jun 2023
Response from Super 6 on Jul 8, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

2/10 Terrible

Hugo, Miami

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The towels were dirty with dark areas, the guy at the front window said that they were fine. The floor of the room had not been clean for ages. The morning Pearson at the front window was rude.
Stayed 1 night in Jul 2023
Response from Super 6 on Jul 7, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

2/10 Terrible

Malachi

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bitten up by bed bugs told the staff and they said nothing
Response from Super 6 on Jul 7, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissatisfied
Rude staff..burnt bedding in non-smoking rooms..a/c was not working..we switched rooms to have everything else work but the fridge..overall dissatisfied
Stayed 3 nights in Jul 2023
Response from Super 6 on Jul 7, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

6/10 Okay

Samuel

Disliked: Property conditions & facilities
Bathroom had what appeared to be perhaps a woman's hair in the toilet and on the tub. Flooring seemed to be vinyl plank but had warping. Not certain what to make of the bed. It was the right size, a bit squeaky, and not conventional in that I think it was a mattress on top of a platform of some kind. Had to give a $50 deposit which you might lose if you didn't "check out". Thing is, they give you a magnetic key card for room access. Is one of those cards really worth $50? I think not!
Stayed 1 night in Jul 2023
Response from Super 6 on Jul 7, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

2/10 Terrible

William

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The first room they gave us was one that was a complete wreck. Looked like someone had been living in it for a long time and it had not been cleaned. The next room they gave us was nice and clean...but the table was broken, no refrigerator and TV only had sound. Will never stay there again
Stayed 2 nights in Jul 2023
Response from Super 6 on Jul 5, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.

2/10 Terrible

Sharell

Stayed 1 night in Jun 2023
Response from Super 6 on Jul 4, 2023
Sorry to hear you had a bad experience, We hope to give you a better experience next time and that you were able to enjoy the rest of your trip.