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Reviews of Hampton Inn Peoria-East At The River Boat Crossing

2.5 out of 5
Hampton Inn Peoria-East At The River Boat Crossing
11 Winners Way, East Peoria, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 363 out of 731 reviews" "
Rating 8 - Good. 233 out of 731 reviews" "
Rating 6 - Okay. 76 out of 731 reviews" "
Rating 4 - Poor. 38 out of 731 reviews" "
Rating 2 - Terrible. 21 out of 731 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated, but great staff and good breakfast options.
Stayed 2 nights in Apr 2024

6/10 Okay

Natasha

Traveled with family
Disliked: Property conditions & facilities
Not great, not horrible. Very outdated and rooms need remodeling.
Stayed 2 nights in Apr 2024

8/10 Good

Jeff

Stayed 1 night in Mar 2024

6/10 Okay

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities
Terrible pillows and old school short toilets. Two bugaboos for me.
Stayed 2 nights in Mar 2024

8/10 Good

Corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the pool was clean and taken care of, The staff was helpful, The breakfast was not terrible and the beds were a little hard but overall a good stay.
Stayed 1 night in Mar 2024

4/10 Poor

Mike and Samantha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and a good free breakfast
Stayed 5 nights in Jan 2024

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dingy and musty like an old smoker’s room.
Stayed 1 night in Jan 2024

6/10 Okay

Casey

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bathroom ceiling was peeling, didn’t have enough towels etc in the room. Corners were dirty. Maybe needs a refresh. Staff was all working hard in the lobby etc. We needed guest laundry and they didn’t have it.
Stayed 1 night in Jan 2024

10/10 Excellent

Noah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay nice front desk crew
Stayed 1 night in Jan 2024

8/10 Good

Donovan

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Braxton

Stayed 1 night in Jan 2024

8/10 Good

Oscar

Stayed 1 night in Jan 2024

2/10 Terrible

Julio

Business traveler
Disliked: Staff & service
Terrible service
Stayed 1 night in Jan 2024

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfasts are always so good. The main reason I choose this hotel other than the competitor
Stayed 1 night in Dec 2023

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Steven

Business traveler
Disliked: Staff & service, property conditions & facilities
Bad stay
Checked in and someone already in room when I got there Not an ounce of friendliness Room outdated and worn Have stayed here several times before with no problems Will probably stay somewhere else next time
Stayed 2 nights in Oct 2023

8/10 Good

Brenda, Muscatine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall okay. Ice machine did not work on my floor so went to another. No fan in the bathroom. Some guests were really loud in the hallway very early in the morning. Beds were comfortable. Room was clean. Employees friendly and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff were very courteous and helpful.
Stayed 3 nights in Oct 2023

6/10 Okay

Todd

Disliked: Staff & service, amenities
Advertised airport shuttle as benefit of stay. None available tomorrow when needed. Informed that i would need to use cab or uber. This adds $50 to my stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Business traveler
Liked: Staff & service, room comfort
Friendly, professional staff but needs updating.
Super friendly and professional staff but the hotel overall needs a lot of updating. Also, the hallways and rooms just seemed a little worn out. My room was reasonably clean, bathroom was clean. Carpet looked worn and not real clean. Updating needed as well. Breakfast was good with a lot of good variety.
Stayed 1 night in Oct 2023

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Short toilet
Only complaint was the toilet was to low. Don't think it was even a standard height toilet. Very hard to get up from.
Stayed 1 night in Sep 2023

10/10 Excellent

Harvey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for Bradley U visit + casino!
Conveniently located by highway and downtown Peoria/Bradley University
Stayed 1 night in Aug 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Derek

Room had a smell about it
Stayed 1 night in Aug 2023

6/10 Okay

Sharon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff is kind and hard-working. The breakfast stuff is amazing. The front desk person was very wonderful. The toilet was dirty. There was hair on the floors cobwebs in the corner above the windows, and the floor needs to be vacuumed. Kind of sad, just saying.
Stayed 1 night in Aug 2023

6/10 Okay

John

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Not up to Hampton Inn normal standards smelled musty
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mediocre
This is a very outdated hotel, very old interiors. Bed very soft and uncomfortable, no smart tv inside the room, no mini fridge or microwave. Everything overall very old, breakfast in the morning was good. Fresh products and variety of options. Location very good to access highway though.
Stayed 3 nights in Aug 2023

8/10 Good

Denice J

Traveled with family
Liked: Cleanliness, staff & service
The breakfast was great as always. The bed was super comfortable. There was mold in the shower...the property looked aged but was clean otherwise.

2/10 Terrible

Robert

Disliked: Property conditions & facilities, room comfort
Nothing worked wrong room did nothing for me terrible experience
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really not much to complain about. Itbwas a pleasant experience
Stayed 2 nights in Jul 2023

4/10 Poor

Matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Richard R

Stayed 1 night in Jul 2023

8/10 Good

Abby A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No fan in bathroom mirror steams up can not get ready, otherwise good place to stay
Stayed 2 nights in Jul 2023

8/10 Good

Evan

Stayed 1 night in Jul 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2023

8/10 Good

Desiree

Stayed 1 night in Jun 2023

8/10 Good

Linda, Sarasota

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Carpet was old & dingy, toilet very low, both elevators not working upon arrival, then only one working the whole weekend. However room was clean, roomy, and the bed was comfortable. Staff was very friendly and helpful.
Stayed 2 nights in Jun 2023

6/10 Okay

Patricia

Traveled with family
Liked: Staff & service, room comfort
Disappointed that there are no refrigerators or microwaves in the rooms.
Stayed 3 nights in Jun 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Christopher, Oak Park

Liked: Cleanliness, staff & service, property conditions & facilities
Fine establishment. Good breakfast. Friendly staff. Recommended!
Stayed 1 night in Jun 2023

10/10 Excellent

Brandi

Stayed 1 night in Jun 2023

4/10 Poor

Chris

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The most disappointing aspect of this room was it was very dark. Even with the window open and full sunlight in the window. I was unable to see to put my make up on. The bathroom mirror was so far from where I stood I was unable to see well. The entire room was dark, not very clean and not updated at all.
Stayed 1 night in Jun 2023

4/10 Poor

Bridget

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible for a Hampton Inn. Tore back the sheets it it was full of hair. They sink had hair in it. The toilet wouldn’t stop running. The drain in the bathroom would drain slowly so you are standing in water as you are showering. For the price I laid, I expected more.
Stayed 1 night in Jun 2023

10/10 Excellent

Bill

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff and very clean rooms! They answered all questions and were very accommodating to our needs and made us feel right at home!!! Will definitely keep coming back here for future stays
Stayed 1 night in Jun 2023

6/10 Okay

Manisha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023