Reception
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Reviews of Comfort Inn Horsham - Philadelphia

2.5 out of 5
Comfort Inn Horsham - Philadelphia
245 Easton Road, Horsham, PA

Reviews

7.2

Good

Rating 10 - Excellent. 283 out of 1003 reviews" "
Rating 8 - Good. 304 out of 1003 reviews" "
Rating 6 - Okay. 169 out of 1003 reviews" "
Rating 4 - Poor. 135 out of 1003 reviews" "
Rating 2 - Terrible. 112 out of 1003 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Something is wrong with the pipes. They ran all night for no sleep
Stayed 2 nights in May 2024

10/10 Excellent

Arn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk girl at 11:55pm on 5/1/24 was really nice.
Stayed 1 night in May 2024

10/10 Excellent

Ufuoma

Liked: Cleanliness, staff & service, property conditions & facilities
I went there to rest and I did! The receptionist is the best part of my visit, kind and helpful!! It was a beautiful experience!!
Stayed 1 night in Apr 2024

4/10 Poor

Christine, Willow Grove

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Christel

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The property from the outside looked like it had not been mowed yet this year. The laundry on the 4th floor was "out of order" the entire time we were there so we had to go to a laundry mat down the street. Thankfully, the rooms were clean & comfortable. The breakfast was decent, for a hotel. It was nice that quiet hours were enforced. The doors that separated the rooms from the elevators were VERY noisy every time that they were opened & closed.
Stayed 3 nights in Apr 2024

4/10 Poor

mico

Stayed 1 night in Apr 2024

8/10 Good

Teresa

Liked: Amenities
Great
Stayed 1 night in Mar 2024

6/10 Okay

Ozan, Aurora

Traveled with family
Disliked: Staff & service, property conditions & facilities
Requires some upgrades
Stayed 2 nights in Apr 2024

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people! Nice rooms
Stayed 3 nights in Apr 2024

6/10 Okay

catherine, Nantucket

Liked: Staff & service
Disliked: Property conditions & facilities
Property was not visible at night
Stayed 1 night in Feb 2024

2/10 Terrible

Bernadette

Stayed 2 nights in Dec 2023

6/10 Okay

Leean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didnt like that I had to walk through two brown heavy doors to get to my room. Ive never seen that at a hotel before
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lea

Stayed 1 night in Jan 2024

4/10 Poor

Kelsey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We had to switch rooms because our first room was so incredibly loud (the refrigerator was broken) front desk was kind and offered us another room where the TV then didn't work. At this point we just sucked it up.
Stayed 2 nights in Jan 2024

6/10 Okay

James

Traveled with partner
There is inconsistency in the Comfort Inn brand. Some are very nice. This location was just average. Not good value for the cost. The problem is that you don't know until you arrive. Less uncertainty with some of the other hotel brands.
Stayed 2 nights in Jan 2024

8/10 Good

Sun

Stayed 1 night in Dec 2023

8/10 Good

Terra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, amenities
Although it was very quiet & yhe staff were friendly, there were several reasons I will not return. 1) 1st night I saw a cockroach on the wall. 2) their channel availability was dismal. I obtained a listing from the desk; half of what they claim wasn't there & several channels had no video or no sound. 3) Continental breakfast was lacking. 4) not once during my 4-day stay did housekeeping clean the room.
Stayed 4 nights in Dec 2023

4/10 Poor

Amber

Disliked: Cleanliness, property conditions & facilities, room comfort
The wifi in the room was not accessible and the room had roaches. Also, the toilet kept getting clogged and we had to call for a plunger the second night. The shower head in our room was shooting water everywhere.
Stayed 2 nights in Dec 2023

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin and excellent staff
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice
Stayed 1 night in Nov 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Karey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff is friendly
Stayed 2 nights in Nov 2023

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Breakfast is a plus!
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was under construction, but it was easy to get around. The important thing was it was 10 minutes from work.
Stayed 2 nights in Oct 2023

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Upon checkin the front desk staff was so nice they even recommended some great places to eat after our long drive it was nice to hear where the locals like to eat! Room was nice and clean. TV could use an update but not a big deal we aren't there to watch TV. A/C was a bit loud and sounded like it was struggling. Also if your room is facing the highway it is very loud with the traffic. Overall our stay was great and hotel in a great location. We will definitely stay here again. Also! Love they have EV chargers on site!!
Stayed 2 nights in Oct 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went great with this stay. Will definitely stay here again when in this area.
Stayed 1 night in Oct 2023

6/10 Okay

Lori

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Bernardo

Stayed 2 nights in Sep 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room needed a little better smell. Was a little musty. Also was in the bathroom and a roach came under the bathroom door.
Stayed 1 night in Sep 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Ok…
It was ok. The room smelled wet kinda like moldy. The room was comfortable. Walls were really thin and you could hear people. Not bad but could’ve been better
Stayed 1 night in Sep 2023

8/10 Good

Mark

Liked: Staff & service, amenities
I had a better experience staying here which was more than i expected.
Stayed 2 nights in Sep 2023

2/10 Terrible

Takiyah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Linda

Traveled with partner
Liked: Amenities
Tv never worked and staff was unable to fix it because they had no idea how to use it. Ugh
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Stayed 1 night in Aug 2023

6/10 Okay

Eva, Oxnard

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Price, but bathroom was dirty and sink drainage was broken.
Stayed 4 nights in Aug 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very friendly staff.
Stayed 4 nights in Aug 2023

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hot breakfast Clean room
Stayed 1 night in Aug 2023

8/10 Good

Beth

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice visit
Had a great stay visiting family and attending mini high school reunion. This location was central to all the places we needed to go.
Stayed 6 nights in Apr 2023