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Overview of Tempe by the Mall Phoenix Airport

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Outdoor pool
Outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationArizona Mills Mall8 min walk
    Popular LocationOasis Water Park19 min walk
    AirportPhoenix, AZ (PHX-Sky Harbor Intl.)10 min drive
    Popular LocationArizona State University15 min drive

Choose dates to view prices

  • Standard Room, 2 Queen Beds, Accessible, Non Smoking

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 1 King Bed

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Standard Room, 1 King Bed, Accessible, Bathtub

    Room amenities

    • 300 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Poolside

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Poolside
  • Standard Room, 2 Queen Beds, Non Smoking

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking (Pet Friendly)
  • Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

About this area

Tempe

Located in Tempe, Tempe by the Mall Phoenix Airport is connected to a shopping center. Phoenix Convention Center and Mesa Arts Center are cultural highlights, and some of the area's popular attractions include Phoenix Zoo and Big Surf. Check out an event or a game at Diablo Stadium, and consider making time for Rawhide Western Town, a top attraction not to be missed. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.
Visit our Tempe travel guide
Popular Location

What's nearby

  • Arizona Mills Mall - 8 min walk
  • Oasis Water Park - 19 min walk
  • Tempe Town Lake - 11 min drive
  • Arizona State University - 15 min drive
  • Phoenix Zoo - 17 min drive

Getting around

  • 9th Street Station - 7 min drive
  • AirportSky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • Popeyes — 4 min walk
  • Claim Jumper — 5 min walk
  • Waffle House — 6 min walk
  • Joe's Crab Shack — 9 min walk
  • Poliberto's — 9 min walk

About this property

Tempe by the Mall Phoenix Airport

Pet-friendly hotel connected to a shopping center in Tempe with free parking
Timezone: America/Phoenix With a stay at Best Western Plus Tempe by the Mall, you'll be centrally located in Tempe, within a 5-minute drive of Arizona Mills Mall and Diablo Stadium. This hotel is 6.5 mi (10.5 km) from Arizona State University and 7.4 mi (11.9 km) from Phoenix Zoo. Make yourself at home in one of the 157 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls. Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, a television in a common area, and a picnic area. A complimentary buffet breakfast is served daily from 6 AM to 9 AM. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
Tempe by the Mall Phoenix Airport offers 157 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking

Food and drink

  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night (maximum USD 100.00 per stay)
Dogs only
2 per room (up to 50 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Plus Hotel Tempe Mall
Best Western Plus Tempe Mall
Best Western Tempe Mall
Best Western Plus Tempe Mall Hotel
Best Western Plus Tempe By The Mall Hotel Tempe
Tempe Best Western
Best Western Tempe
Best Western Plus Tempe By The Mall Hotel
Tempe By The Mall Phoenix
Best Western Plus Tempe by the Mall
Tempe by the Mall Phoenix Airport Hotel
Tempe by the Mall Phoenix Airport Tempe
Tempe by the Mall Phoenix Airport Hotel Tempe

Frequently asked questions

Can I cancel my reservation for free at Tempe by the Mall Phoenix Airport and receive a full refund?
Yes, Tempe by the Mall Phoenix Airport offers free cancellation on select room rates, because flexibility matters! Please refer to Tempe by the Mall Phoenix Airport cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Tempe by the Mall Phoenix Airport?
As of Nov 26, 2020, prices found for a 1-night stay for 2 adults at Tempe by the Mall Phoenix Airport on Nov 27, 2020 start from $70, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Tempe by the Mall Phoenix Airport have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.
Is Tempe by the Mall Phoenix Airport pet-friendly?
Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees.
How much is parking at Tempe by the Mall Phoenix Airport?
Self parking is free at this property.
What time is check-in at Tempe by the Mall Phoenix Airport?
Check-in is from 4 PM - midnight.
What time is check-out at Tempe by the Mall Phoenix Airport?
Check-out is at 11 AM.
Where is Tempe by the Mall Phoenix Airport located?
Located in the heart of Tempe, this hotel is within 1 mi (2 km) of Sea Life Aquarium and Arizona Mills Mall. Diablo Stadium is 2.4 mi (3.9 km) away.
3.5
Good
5 - Excellent
255
4 - Good
309
3 - Okay
177
2 - Poor
125
1 - Terrible
103

3.7/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

2/5 Poor

Business traveler
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures look better than the property. The first room that I checked into, smelled, was dated, had TP pushed into a hole in the door and the door lock was seeping for lower battery. Second room was slightly better.
Stayed 6 nights in Nov 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was terrible,the towels had dirt spots on them and hair was still on them from before
Stayed 2 nights in Oct 2020

2/5 Poor

Traveled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
The property was old and needed upgrading. The window curtains were torn and had holes in them. The bedding had cigarette burns. There was garbage on the floor under the desk, that looked like it had been there for a while. The tub appeared to be dirty and the water was like a rushing waterfall, tons of water coming out, very wasteful. My sox were dirty from walking on the floor in the room. Black hair on the bathroom floor. And no normal amenities, breakfast, because of Covid19, but still charging the same amount for the room and holding $50 for amenities or damage. I should get my money refunded for the room rent.
Stayed 3 nights in Oct 2020

1/5 Terrible

Business traveler, Traveled with family
Sad face IconDisliked: Cleanliness, property conditions & facilities
We where Walking up in middle the night to find bedbugs at three in the morning depression at night at the front desk moved us to another desk or you try to advise the young lady in the morning at the front desk and she was rude as hell I got bitten I said how am I going to get reimbursedfor this Do I have to go to urgent care she said to go to the website very rude very unprofessional
Stayed 2 nights in Oct 2020

3/5 Okay

Traveled with group, Business traveler
This hotel was nice enough. Check in girl seemed put out. Hotel claimed “No Smoking” but my room smelled like stale cigars... my friend said his room smelled like stale cigarettes...
Stayed 1 night in Oct 2020

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