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Reviews of Aiden by Best Western Scottsdale North

3 out of 5
Aiden by Best Western Scottsdale North
10801 N 89th Pl, Scottsdale, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1010 reviews" "
Rating 8 - Good. 268 out of 1010 reviews" "
Rating 6 - Okay. 86 out of 1010 reviews" "
Rating 4 - Poor. 29 out of 1010 reviews" "
Rating 2 - Terrible. 30 out of 1010 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Caitlyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean. Bed was extremely comfortable. Seemed to be newly remodeled.
Stayed 1 night in May 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
First time in an Aidan hotel. All good. The only critique was breafast. No variety and the staff had to be told food was running out. Then up to 20 minutes to cook. Staff needs to continually scan the food and anticipate. Same with coffee. Many guest irritated with this way of running breakfast. Fix this and you will have a perfect hotel
Stayed 3 nights in May 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, pool area.
Stayed 3 nights in May 2024
Response from Samuel Grider on May 9, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Chill

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was awesome
Stayed 2 nights in Apr 2024
Response from Samuel Grider on May 8, 2024
Thank you for your glowing review! We're thrilled to hear that you had a great stay with us. Thank you

10/10 Excellent

Paula

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Samuel Grider on May 8, 2024
Thank you for your glowing review! We're thrilled to hear that you had a great stay with us. Thank you

8/10 Good

Rhonda, Queen Creek

Liked: Property conditions & facilities
Starbucks coffeee machine always out of order. It was a little dusty around the corners. The hotel is nice and updated.
Stayed 1 night in May 2024
Response from Samuel Grider on May 6, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Good

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected. This was a less expensive option and we decided to give a chance, we were not disappointed. They do charge for breakfast buffet but the free coffee in the lobby was excellent.
Stayed 1 night in May 2024
Response from Samuel Grider on May 6, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great fir iyr stay.
Stayed 2 nights in Apr 2024
Response from Samuel Grider on May 2, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Lolita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a Wonderful stay. Will recommend.
Stayed 4 nights in Apr 2024
Response from Samuel Grider on May 2, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Good

kian wei

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good value for money
Stayed 2 nights in Apr 2024
Response from Samuel Grider on Apr 29, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and affordable property with the basic amenities you’d need for a quick stay. Nice sized rooms but you could hear any little noise from the hallway and above you, from doors closing to footsteps. Pool and jacuzzi available that need to be a little cleaner. Bar with food options and friendly bartender. Friendly front desk and cleaning staff.
Stayed 3 nights in Apr 2024
Response from Samuel Grider on Apr 29, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

6/10 Okay

Alejandro, MASSAPEQUA

Traveled with family
The location was convenient and centrally located. I liked the renovated room however the shower area had mold in the grout that needed to be replaced. Otherwise a decent room. They never came to clean and we stayed 3 nights. Not even to remove garbage. The pool area was nice however the pool was overrun by children and teens without parents. The staff should ensure that an adult is present for children. There were kids jumping from the waterfalls into the pool and I had to raise my voice and have them stop. Overall, a good hotel for the price but if they cleaned better and policed the pool a bit it could rate much better. Lastly, not really a diamond snob but not even a free water or snack on check in, or even an acknowledgement.
Stayed 3 nights in Apr 2024
Response from Samuel Grider on Apr 29, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

6/10 Okay

Riley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, but the room was a lot smaller than we anticipated even though it was advertised as a suite. Also, the pool was not heated as advertised. There were some fun activities onsite for the kids such as jumbo Jenna blocks and connect four as well as cornhole.
Stayed 2 nights in Apr 2024
Response from Samuel Grider on Apr 29, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The patio and the pool
Stayed 3 nights in Apr 2024
Response from Samuel Grider on Apr 29, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Zalma Batrez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 2 nights in Apr 2024
Response from Samuel Grider on Apr 25, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Lifen

Traveled with family
Excellent
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 24, 2024
Thank you for your glowing review! We're thrilled to hear that you had a great stay with us. Our team takes pride in maintaining a clean and comfortable environment for our guests, and we're glad to know that you found our rooms to be clean and the check-in process smooth. Thank you

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back to Aiden best Western if I fly back to Arizona
Stayed 14 nights in Apr 2024
Response from Samuel Grider on Apr 23, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Good

audrey

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Samuel Grider on Apr 24, 2024
Thank you for your glowing review! We're thrilled to hear that you had a great stay with us. Thank you

10/10 Excellent

Tanya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Apr 2024
Response from Samuel Grider on Apr 22, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 22, 2024
Thank you for completing the survey regarding your recent stay at our property.

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 22, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Good

Essa, Seattle

Stayed 2 nights in Apr 2024
Response from Samuel Grider on May 10, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay when I visit Scottsdale!
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 19, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Phu

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and welcoming. Complimentary breakfast we appreciated.
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 22, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Tracy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activity Area was fun, seemed more resort that motel
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 25, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Sandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally friendly and helpful if you need something. Cleaned good coffee everything was right and always says I stay here a lot.
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 18, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Shelly

Liked: Staff & service
The staff were very helpful and kind.
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 18, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Jordan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best best western I’ve ever stayed at. I just think y’all need water bottle filling stations :)
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 18, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Good

jeff, lawrence

Stayed 2 nights in Apr 2024
Response from Samuel Grider on Apr 19, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Sebastian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole setting is excellent. Suites are awesome just like the staff
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 17, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
It’s not fancy, but is great for its class.
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 17, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Samuel Grider on Apr 17, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 16, 2024
Thank you for your glowing review! We're thrilled to hear that you had a great stay with us. Our team takes pride in maintaining a clean and comfortable environment for our guests, and we're glad to know that you found our rooms to be clean and the check-in process smooth. Thank you

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Very clean and just what’s needed to relax and get some rest.
Stayed 2 nights in Apr 2024
Response from Samuel Grider on Apr 16, 2024
Thank you for your glowing review! We're thrilled to hear that you had a great stay with us. Our team takes pride in maintaining a clean and comfortable environment for our guests, and we're glad to know that you found our rooms to be clean and the check-in process smooth. Thank you

10/10 Excellent

Farzad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable bed and quiet rooms.
Stayed 4 nights in Apr 2024
Response from Samuel Grider on Apr 15, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and outdoor area.
Stayed 2 nights in Apr 2024
Response from Samuel Grider on Apr 15, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Good

Charli

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Samuel Grider on Apr 15, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Good

Paula

Traveled with group
Liked: Amenities
Nice pool area. Clean rooms
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 15, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities. Quiet.
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 15, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Good

Noel.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I feel like I received very good value for the bunny and my stay was uneventful, the beds were good, and there was restaurants nearby
Stayed 3 nights in Apr 2024
Response from Samuel Grider on Apr 15, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Good

Shani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been staying here often due to medical care received in town. Everyone is friendly, parking is easy and the rooms are comfortable.
Stayed 2 nights in Feb 2024
Response from Samuel Grider on Apr 11, 2024
Hello there and thank you for choosing Aiden Best Western. Please come again.

10/10 Excellent

Harold

Stayed 1 night in Apr 2024
Response from Samuel Grider on May 2, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Good

Rita

Liked: Staff & service, property conditions & facilities
Beds and pillows great. The stuff in the bathroom for use like soaps etc excellent quality. The AC was a bit noisy was the only negative.
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 10, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Sury

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
wonderful and clean
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 9, 2024
Hello there and thank you for choosing Aiden Best Western. Please come again.

8/10 Good

Liane

Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 26, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I stay at this hotel every three weeks. I have never had a problem and everyone has just been amazing. This week the new young girls that work the front desk are completely rude. When checking out I had asked for a receipt which they said they couldn’t provide and when I walked out they started laughing. It’s been the same young girl every morning and while leaving for my day I always tell her to have a great day and never got a response from her! Everyone else has been wonderful but these two just killed it for me.
Stayed 3 nights in Apr 2024
Response from Samuel Grider on Apr 5, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Loes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Samuel Grider on Apr 5, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Sherlyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good !
Stayed 1 night in Mar 2024
Response from Samuel Grider on Apr 6, 2024
Hello there and thank you for choosing Aiden Best Western. Please come again.

10/10 Excellent

Lauri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property offered alot of activities
Stayed 2 nights in Mar 2024
Response from Samuel Grider on Apr 4, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up😃😃
Stayed 2 nights in Mar 2024
Response from Samuel Grider on Apr 3, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.