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Overview of Hotel Tempe/Phoenix Airport InnSuites at the Mall

Photo gallery

Outdoor Dining
Outdoor pool
Outdoor pool
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Guests rated this property 3.5/5 for cleanliness.
Happy face icon
Disappointed the gym room was closed since the website only said the breakfast was not available. I liked the attempt to provide something though in the lines of breakfast and really like the PJ's cafe. I travel a lot for work and pleasure and when you have to stay in one location for a few days, I personally like the "community or neighborhood" happy hour thing.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Social distancing

Explore the area

    Popular LocationArizona Mills Mall5 min walk
    Popular LocationOasis Water Park14 min walk
    AirportPhoenix, AZ (PHX-Sky Harbor Intl.)10 min drive
    Popular LocationArizona State University15 min drive
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  • Executive Suite, 1 King Bed with Sofa bed

    Room amenities

    • 376 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsExecutive Suite, 1 King Bed with Sofa bed
  • Studio, 1 King Bed with Sofa bed

    4/5 guest room rating

    Room amenities

    • 247 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio, 1 King Bed with Sofa bed
  • Studio, 2 Queen Beds

    3.7/5 guest room rating

    Room amenities

    • 247 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStudio, 2 Queen Beds
  • Single Room

    Room amenities

    • 312 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSingle Room
  • Executive Suite, 1 Bedroom

    Room amenities

    • 419 sq ft
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsExecutive Suite, 1 Bedroom

About this area

Tempe

In the business district, Hotel Tempe/Phoenix Airport InnSuites at the Mall is in an area with good airport proximity and shopping. Arizona Mills Mall and Old Town are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Phoenix Zoo and Rawhide Western Town. Check out an event or a game at Diablo Stadium, and consider making time for Big Surf, a top attraction not to be missed. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails and mountain biking.
Visit our Tempe travel guide
Popular Location

What's nearby

  • Arizona Mills Mall - 5 min walk
  • Oasis Water Park - 14 min walk
  • Tempe Town Lake - 10 min drive
  • Phoenix Zoo - 14 min drive
  • Arizona State University - 15 min drive

Getting around

  • 9th Street Station - 7 min drive
  • AirportSky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • Joe's Crab Shack — 4 min walk
  • Denny's — 5 min walk
  • Aunt Chilada's — 7 min walk
  • Garcia's Mexican Restaurant — 9 min walk
  • Poliberto's — 10 min walk

About this property

Hotel Tempe/Phoenix Airport InnSuites at the Mall

3-star hotel, walk to Arizona Mills Mall
An outdoor pool, a fitness center, and a spa tub are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a 24-hour business center, and coffee/tea in a common area. All 160 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like microwaves and coffee makers. Pillowtop beds, room service, and free international calls are among the other amenities available to guests.
Hotel Tempe/Phoenix Airport InnSuites at the Mall offers 160 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2017.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking

Food and drink

  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room
  • Conference space (1500 square feet)

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated guestrooms - October 2017

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per accommodation, per night
Dogs and cats only
2 per room (up to 20 lbs)
Pets cannot be left unattended
Food and water bowls are available
Smoking rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in smoking rooms only (surcharges apply and can be found in the Fees section), guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Tempe Phoenix Airport InnSuites Mall
InnSuites
InnSuites Hotel
Tempe Phoenix Airport InnSuites Mall
Hotel Tempe/Phoenix Airport InnSuites Mall
Hotel Tempe/Phoenix InnSuites Mall
Tempe/Phoenix Airport InnSuites Mall
Tempe/Phoenix InnSuites Mall
Hotel Tempe/Phoenix Airport InnSuites at the Mall Hotel
Hotel Tempe/Phoenix Airport InnSuites at the Mall Tempe
Hotel Tempe/Phoenix Airport InnSuites at the Mall Hotel Tempe

Frequently asked questions

Can I cancel my reservation for free at Hotel Tempe/Phoenix Airport InnSuites at the Mall and receive a full refund?
Yes, Hotel Tempe/Phoenix Airport InnSuites at the Mall offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Tempe/Phoenix Airport InnSuites at the Mall cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Tempe/Phoenix Airport InnSuites at the Mall?
As of Nov 29, 2020, prices found for a 1-night stay for 2 adults at Hotel Tempe/Phoenix Airport InnSuites at the Mall on Nov 30, 2020 start from $59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Tempe/Phoenix Airport InnSuites at the Mall have a pool?
Yes, this property has an outdoor pool.
Is Hotel Tempe/Phoenix Airport InnSuites at the Mall pet-friendly?
Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 10.00 per accommodation, per night. Service animals are exempt from fees.
How much is parking at Hotel Tempe/Phoenix Airport InnSuites at the Mall?
Self parking is free at this property.
What time is check-in at Hotel Tempe/Phoenix Airport InnSuites at the Mall?
Check-in is from 4:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Hotel Tempe/Phoenix Airport InnSuites at the Mall?
Check-out is at 11:00 AM.
Where is Hotel Tempe/Phoenix Airport InnSuites at the Mall located?
Situated near the airport, this hotel is within 1 mi (2 km) of Sea Life Aquarium and Arizona Mills Mall. Diablo Stadium is 2.5 mi (4 km) away.
3.4
5 - Excellent
447
4 - Good
539
3 - Okay
365
2 - Poor
244
1 - Terrible
256

3.5/5

Cleanliness

3.7/5

Staff & service

3.4/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed the gym room was closed since the website only said the breakfast was not available. I liked the attempt to provide something though in the lines of breakfast and really like the PJ's cafe. I travel a lot for work and pleasure and when you have to stay in one location for a few days, I personally like the "community or neighborhood" happy hour thing.
Stayed 2 nights in Sep 2020

2/5 Poor

Sad face IconDisliked: Property conditions & facilities
Never again would I stay here.
Do not stay here unless you are absolutely broke or if it’s just because you are passing thru. It’s right by a noisy freeway and a gentlemen’s club. Lots of drug activities goes on around you and at gas station next to hotel. I was upgraded to a suite. What a joke. Toilet broken , and I know fire alarm in bedroom was broken. Ghetto hotel.
Stayed 3 nights in Oct 2020

3/5 Okay

Traveled with family
Sad face IconDisliked: Cleanliness, property conditions & facilities
Not recommended for a 3star Hotel
Not what my kids and I expected. The room definitely does not look like the pictures provided, our sofa chair in the living room was very dirty and the restroom sink clogged up as we would wash our hands. The floor as well was very very dirty, the ceiling above the shower head looked like it was about to burst from water build up inside the wall.
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service is Amazing
We had a mouse in our bed the 2nd night there. The whole area reeks of marijuana, even at 6am. The customer service is excellent. They are the only reason for this high score. Once they moved us, it was a pleasant stay.
Stayed 6 nights in Nov 2020

3/5 Okay

Traveled with group
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Poor customer service
Room was nice clean the guy at the front desk was very rude not helpful at all
Stayed 1 night in Nov 2020