Ratings based on 489 Verified Reviews

3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Mar 14, 2017
This is a dated hotel. On the plain side. Bed was comfortable but price was high for this caliber of property.
Comment from Hotel Management
Mar 24, 2017 by GM, Hotel Management
Thank you for the comments. Please note we will be undergoing a substantial renovation starting in March 2017 and look forward to showcasing our new product
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2017
Pros: It's a comfortable hotel and the location was convenient for everything we wanted to do.
Good location with restaurants nearby and easy to get to the ball parks.
Comment from Hotel Management
Mar 25, 2017 by gm, Hotel Management
Thank you for the nice comments from your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Walla Walla, WA

Well situated hotel

Posted Mar 13, 2017
Pros: Access and it's overall condition.
Cons: Fitness room could use a nice elliptical trainer.
Location: As mentioned above, tons of shopping and restaurants fairly close by including a huge mall just up the road.
This hotel is just off I-10 in Chandler (which is metro Phoenix area). Access to and from Sky Harbor Airport is fairly quick, but be aware that Phoenix freeway traffic can be horrible during weekday rush hours. I found the hotel itself very pleasant, the room quiet and well-furnished and the staff very helpful. Tons of shopping and restaurants all within easy driving distance.
Comment from Hotel Management
Mar 24, 2017 by GM, Hotel Management
We appreciate your comments and hope to see you in the future.
4 out of 5
by A verified traveler from k

Great location, tons of places to eat

Posted Mar 8, 2017
Hotel is very easy to access right off the highway. This hotel needs some updating though. The bathroom was not very clean in the room.
Comment from Hotel Management
Mar 25, 2017 by GM, Hotel Management
We hope you will have the opportunity to stay with us after our renovation. We are slated to start a major renovation in May 2017 and look forward to showcasing our new product.
5 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Very good hotel

Posted Mar 2, 2017
This is my second time at this hotel and I really liked it. Friendly staff, clean and spacious room, comfortable bed. Hotel is very close to freeway, which makes it easy to move around the city.
Comment from Hotel Management
Mar 25, 2017 by GM, Hotel Management
We appreciate you being a returning customer and hope to see you for your future lodging needs.
3 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Dated but has got it where it could ts

Posted Mar 1, 2017
We stayed four nights here. The entire complex could use a face-lift as it is showing its age. But the beds were comfortable and the shower was strong which is what really matters to us. Also, the jet assist toilets left no wonder if they would clear. But that also meant we could hear other toilets around us being flushed. The free breakfast was lacking. After our first morning eating there, we opted for other options in the 'hood including a Cracker Barrel within walking distance.
Comment from Hotel Management
Mar 2, 2017 by TS, Hotel Management
Thank you for your comments. I appreciate you taking the time to let us know how your stay was. We are actually scheduled for a major renovation starting in April to alleviate some of your concerns with the aesthetics. We hope you are able to stay with us in the future so that we can showcase our new product to you.
4 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Nice hotel

Posted Feb 23, 2017
Nice hotel. Close to freeway. Spacious and clean room. Friendly staff
Comment from Hotel Management
Feb 27, 2017 by TS, Hotel Management
Thank you for the comments. We hope to be seeing you for your future lodging needs.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sierra Vista AZ

Posted Feb 20, 2017
The hotel was really. I had a really nice time. I would recommend it to others.
Comment from Hotel Management
Feb 27, 2017 by ts, Hotel Management
Thank you for your reply. It is very rewarding to our staff to see that you enjoyed your time with us.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Orange County, CA

Convenient for appointments

Posted Feb 14, 2017
I have been staying here for many years - Close to the freeway and the headquarters that I call on. Rooms are always clean and hotel staff friendly.
Comment from Hotel Management
Feb 27, 2017 by TS, Hotel Management
We appreciate your continued patronage and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice get away.

Posted Feb 1, 2017
Location: Many restaurants and movies nearby.
The hotel was super; staff very friendly; room was comfy and very clean. Truly enjoyed our stay.
Comment from Hotel Management
Feb 27, 2017 by TS, Hotel Management
I am very glad you enjoyed your stay with us.