I don't know from where to start, I just arrived home from a week at this hotel with my family. I can say this hotel is perfect for families with kid age 6 and under. The rooms are spacious, clean and comfortable. Yet, lacks the lively ambiance of a summer resort and has nothing to entertain teens. Moreover, the food is average, we had dinner out 3 times, the drinks are very light and not all included in the all inclusive package. The hotel rules are very rigid, we requested a late check-out which was not possible but we were offered to use all the ameneties until our departure. However, we had to pay a deposit for the pool tawels refundable by end of visit. The front of house lady is very rude and unprofessional. One day, we complaint about the air-conditioning as it was not working, we were told that this is due to the power and that generators cannot handle.
On another note, the location of the hotel is not very convenient and the overall experience was a 3*.