“It would have been nice to be informed that the gym was not available for the duration of our stay prior to our arrival. (although they said we could use the gym on their other hotel, it was not a feasible solution.
The staff was nice, the location was perfect, the room was clean, the rooftop pool was nice and quiet (apart from when one family decided to let their children run wild, then we and others had to leave as it became too much on the other people there).
Breakfast had a good variety……
“What I liked most about my stay was definitely the amazing staff. Everyone was incredibly friendly, helpful, and always available whenever we needed anything. We felt very welcomed and well taken care of throughout our entire stay. Their kindness and willingness to help truly made a difference and made our experience even more enjoyable. The wonderful service was definitely one of the highlights of our stay!”
“For a luxury hotel, I wasn’t as impressed. The room was very dated and not super clean. Bathroom had mold. The pictures k line definitely make it look nicer. Food was fine. Nothing special. Pool upstairs has a nice view but was small. Chairs were super uncomfortable to lay out on. Good location though and breakfast had plenty of fresh options.”
“We had a wonderful stay at this hotel! The room was clean, comfortable, and well maintained. The staff was friendly, welcoming, and very helpful throughout our stay. The location was also great and very convenient. Overall, we had a great experience and would definitely stay here again. Highly recommend!”
“O hotel é muito bom. Ocorreram 2 falhas que vale a pena ressaltar: Passamos por falta de água de algumas horas em um dos dias da hospedagem e desmagnetização do cartão no penúltimo dia da hospedagem”
“There were mosquitoes in my room. I told management twice & twice they said someone was going to spray the room. I had daily bites. I sprayed mosquito repellent every night around the bed to keep them from biting me but was still bitten.”
“Adoramos a proximidade com a praia e muitas lojas por perto como supermercados e farmácias! Também foi ótimo que eles oferecem ingressos grátis para o Beach Club!”
“Die Mitarbeiter sind,egal wo,immer freundlich und hilfsbereit.Auch mit wenig Englischkenntnissen und holprigen Portugiesisch konnten wir uns gut verständigen.Das Frühstücksbuffet ein Highlight.Der große Pool lädt zum verweilen ein.Einzig das es keine großen Sonnenschirme gibt.Aber das ist bei der Intensität des Windes sicherlich nicht machbar.Wir würden auf jedenfalls immer wieder gerne dort hin zurück gehen wenn wir in Maceio sind.”