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Reviews of Palm Residence

3 out of 5
Palm Residence
21 Rue Borno, Petionville

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 20 reviews" "
Rating 8 - Good. 8 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.4/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
It is a quiet and safe place ,I will recommend it to anyone who wants to experience the other reasonable part of PV.
Stayed 3 nights in Jan 2022
Response from JLB on Feb 8, 2022
THANK YOU FOR THE REVIEW ALWAYS WELCOME HERE

10/10 Excellent

Verified traveler

Stayed 5 nights in Feb 2018
Response from jlb on Dec 8, 2020
thank you for your review hope to see you again soon

8/10 Good

Frantz

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, room comfort
The place is really attractive and very safe
Stayed 2 nights in Oct 2020
Response from jlb on Oct 9, 2020
thank you for the review and happy you had a good time with us hoping to see you soon again Johanne

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019
Response from jlb on Jul 18, 2019
Thank you for the review

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, i like inside the hotel, i like the rooms and the service there.
Stayed 4 nights in Dec 2018
Response from jlb on Jan 11, 2019
thank you very much for the review, hope you come back again

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
My fiance and I stayed for 3 days. The area and the property are very calm. Nice studio. Nothing to complaint about Plalms 21 or La residence
Stayed 3 nights in Nov 2018
Response from jlb on Nov 27, 2018
Thank you for your review Happy you enjoyed your stay

10/10 Excellent

Loika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great job guys
Stayed 3 nights in Nov 2018
Response from jlb on Nov 20, 2018
Thank you so very much for the review We will always try to make things better hope to see you soon

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
My stay at the palm residence was wonderful. Exactly what I expected. Can’t wait to be back in February...
Stayed 5 nights in Oct 2018
Response from jlb on Oct 31, 2018
Thank you and you are always welcome back to your home

10/10 Excellent

Verified traveler

Stayed 5 nights in Sep 2018
Response from jlb on Sep 22, 2018
Thank you for the review Hope you stay with us again

8/10 Good

Lillian, Mass

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is very clean amd neat. Sometimes they would rent oit the pool. So you are not aloowed to use it that day. Sometimes tbey gave you notice and sometimes tbey did not. But other tvan tbat staff was very friendly.
Stayed 15 nights in Jun 2018
Response from jlb on Jul 12, 2018
Thank you for the review we will make sure that there is constant communication so that all guests are aware Hope you come back again Johanne

10/10 Excellent

Edwine, Petionville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment
My wife and I stayed for 3 days. Nothing to complaint about, electricity 24/7, ac is working, wifi is good and fast. All employees were really nice. If someone needs a place like a studio to stay in peace. Palm Residence is the best
Stayed 3 nights in May 2018
Response from jlb on Jul 12, 2018
Thank you for the comments Happy you enjoyed your stay Johanne

8/10 Good

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017
Response from jlb on Jan 12, 2018
Thank you for your review. Hope next time it will be a better stay Kind Regards Johanne

6/10 Okay

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Review of Palms Residence at Pétion-Ville
The experience was great until the last three days of stay when the staff would systematically turn off the Air conditioning at night when the manager left and turn it back on early in the morning before the manager came back. The regular lady who cleaned the room was excellent did her job the problem was on her days off the two lady who replace her had attitude would not clean the room properly at one time refuse to change the towel when I confronted her she said "do you think I'm the maid" yes! Fearing of more uprising did not report he to the manager. The Internet was not that great kept bouncing people off. The water in the pool felt like ice should have a heater in the pool. The water was to cold for guess to enjoyed. It felt more like a displayed than a pool. Kitchen to small for cooking and the refrigerator had no freezer and refrigerator itself was not cold enough for proper maintaining of perishable item. Its not a hotel and not truly a functioning apartment not sure what to call it but well kept and very clean.
Response from jlb on Jan 12, 2018
Thank you for the review and will look into all of these immediately. I am sorry that once I left for vacation that these things happened . Please always feel free to report once you have these issues immediately . Hope next time you stay with us, you will have a better experience Kind Regards Johanne

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall all good
It's a very nice hotel in a remote location, so you don't hear traffic which is good. Very clean and the rooms are spacious. The only cons are the wifi was not working and the housekeepers just entered the room without notice to clean. They need to invest in do not disturb signs for the doors or educate there staff not to enter guest room without permission.
Stayed 4 nights in Nov 2017
Response from johanne on Dec 7, 2017
Thank you very much for the review. We are now investing in new wifi system . Do not disturb signs will be given Palm

8/10 Good

freddie, boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
engineering
I had a great time at this hotel I enjoyed that a lot,
Stayed 4 nights in Oct 2017
Response from johanne on Dec 5, 2017
thank you for the review, There are 31 restaurants in the area, that is why we don't have one

10/10 Excellent

Jeremie, Laval

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Endroit paisible et sécuritaire, bon emplacement, tranquillité d'esprit, on peut séjourner seul ou en famille, comme a la maison on trouve tout sur place, personnel courtois et professionnel, je recommande fortement le Palm résidence
Stayed 2 nights in Dec 2021
Response from johanne on Dec 29, 2021
thank you for the review, happy you enjoyed your stay

10/10 Excellent

Jeremie, Laval

Liked: Cleanliness, amenities, property conditions & facilities
Endroit sécuritaire, parking sur place, bon emplacement, le personnel est courtois, Endroit très calme, je recommande fortement cet endroit pour un séjour seul ou en famille
Stayed 1 night in Dec 2021
Response from johanne on Dec 29, 2021
welcome back anytime

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019
Response from jlb on Apr 2, 2019
thank you for the review

10/10 Excellent

Verified traveler

Liked: Cleanliness
le calme la sécurité la propriété très bon accueil
Stayed 5 nights in Jan 2019
Response from jlb on Jan 24, 2019
Thank you for the review Johanne

10/10 Excellent

Verified traveler

Liked: Cleanliness
l'ensemble du site Est très propre et les chambre sont très bien entretenues
Stayed 4 nights in Dec 2018
Response from jlb on Dec 12, 2018
thank you very much for the review, please come back and enjoy your stay with us once more Kind Regards