Ratings based on 165 Verified Reviews

4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler

Great central location

Posted Dec 16, 2016 on Lastminute
We booked Macrossan House in error thinking it was some where we had stayed before and enjoyed, personally I preferred Macrossan House it was newer and in a great location in the centre of Port Douglas. Close to Coles lots of shops and a short walk to the wharf and the Tin Shed
Comment from Hotel Management
Jan 6, 2017 by Pip & Trev, Hotel Management
Thank you Anne, we're so pleased you enjoyed your holiday with us and thank you so much for taking the time to write a review.
5 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Comment from Hotel Management
Nov 25, 2016 by General Manager, Hotel Management
Thank you for giving us a 5 out of 5 rating. We really appreciate it, you must have had a wonderful holiday. Hope to see you again one day!
4 out of 5
Recommended
for Everyone
by A verified traveler from kilmore

Main Street location.

Posted Nov 22, 2016
Pros: Location
Location: Music in the pubs, sunday market, generally friendly staff. Hard to get served at the Rattle and Hum, lack of staff, ignored by the supervisor.
Left relaxed Good weather. Oasis bus was good pick up and return to airport
Comment from Hotel Management
Nov 25, 2016 by Pip & Trev, Hotel Management
Thanks Kev for taking the time to post a review, sounds like you had a great holiday in the sunny north!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2016
Really comfortable hotel in the centre of Port Douglas. Staff were very helpful, the room was very clean and had all the amenities you could need. Quiet too. Highly recommended. I would stay here again.
Comment from Hotel Management
Nov 23, 2016 by Pip & Trev, Hotel Management
Thank you for posting such a great review, we really appreciate it and do hope you come and visit us again one day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central Port Douglas

Posted Nov 4, 2016
Very clean. Very central. Very helpful . All round very satisfied. Great value for money.
Comment from Hotel Management
Nov 7, 2016 by Michelle, Hotel Management
Thank you for your comments they are much appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 25, 2016 on Wotif
Hotel is in the best location in town - right in the heart of Macrossan street and close to everything. The staff were fantastic and the rooms are very comfortable.
Comment from Hotel Management
Oct 31, 2016 by Pip & Trev, Hotel Management
Thank you so much for a great review, we really appreciate it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria Australia

Great location close to shopping and restaurants

Posted Oct 23, 2016
Very good 3.5 star facilities. However the location is perfect for a short break close to everything. Very helpful managers.
Comment from Hotel Management
Nov 23, 2016 by Pip & Trev, Hotel Management
Thank you Samuel, we hope you come and visit us again one day.
4 out of 5
Recommended
for Couples
by A verified traveler from Sydney Australia

Pleasant boutique apartment.

Posted Sep 20, 2016
Pros: Location, location, location. Within walking distance of almost everything.
Location: In the centre of the CBD yet still quiet as the apartments are located at the rear.
Quiet, clean, comfortable air conditioned (also ceiling fans) boutique apartment with undercover parking in the centre of the main street with supermarket, pubs, cafes and restaurants in close proximity. The staff were pleasant and helpful with places of interest and check in was quick with our apartment ready on our arrival. Check out was also efficient.
Comment from Hotel Management
Sep 22, 2016 by Pip & Trev, Hotel Management
Thanks for a great review Ken, we're so pleased you enjoyed staying with us and had a great holiday in Port Douglas
4 out of 5
by A verified traveler

Clean and quiet. In a great central location.

Posted Sep 16, 2016 on Hotels
Port Douglas and the available tours are well worth a visit.
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
That's great you enjoyed staying with us and had such a great holiday. Port Douglas is Paradise and definitely worth a visit. Kind regards Pip & Trev
4 out of 5
Recommended
for Everyone
by A verified traveler

Very central location

Posted Sep 1, 2016
Perfect position. Very quiet, nice room with balcony, separate bedroom and new bathroom. Pool area plain but adequate
Comment from Hotel Management
Sep 3, 2016 by Trev & Pip, Hotel Management
Thank you for your very positive review, we sure do have a perfect location. We're not sure when you stayed but you must have missed the huge Great Barrier Reef graphics that were installed on the pool walls recently. We have had an extremely positive response from our guests. Hope you come & visit us again one day.