Ratings based on 190 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Central location great stay.

Posted Nov 14, 2017
Thanks for a lovely stay, friendly staff, right in the centre - walk to marina, markets and pubs!
5 out of 5
Recommended
for Everyone
by A verified traveler from cairns

Great for the night, excellent location!

Posted Nov 13, 2017
We were just up for a weding overnight. Staff were friendly and the location is perfect in the heart of town.
Comment from Hotel Management
Nov 15, 2017 by Pip, Trev & Michelle, Hotel Management
Thank you so much Crystal, hope you can stay longer next time. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 25, 2017
Great central location. Clean and comfortable. We were surprised how quiet it was considering we were in the middle of the main street.
Comment from Hotel Management
Nov 13, 2017 by Pip, Trev & Michelle, Hotel Management
Thank you for submitting such a great review and enjoyed our little oasis in the heart of town.
5 out of 5
Recommended
for Families
by A verified traveler from Brisbane, QLD

Fantastic location close to beach and shops

Posted Oct 3, 2017
We had an excellent stay in this wonderfully located accommodation. Love to come back to the same place again.
Comment from Hotel Management
Oct 5, 2017 by Trev, Pip & Michelle, Hotel Management
Thank you Mahesh for posting such a great review, we really appreciate it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hervey Bay

Nice place, very friendly staff

Posted Oct 2, 2017
Pros: See above
Cons: see above
Pros: - Decent clean room with large living space - Manager is very nice - Reasonable price relative to other places - Good location, in the centre of town Cons: - Cannot get a large car into the parking space (although parking on the street outside is free) - Pool is small, but decent enough
Comment from Hotel Management
Oct 5, 2017 by Trev, Pip & Michelle, Hotel Management
Thank you Anil, we're pleased you enjoyed your holiday with us
5 out of 5
Recommended
for Everyone
by A verified traveler from Cairns

Great All Rounder

Posted Oct 1, 2017
We had a two night last minute stay in a one bedroom apartment. Right in the heart of town so no driving anywhere required. On site parking available. Apartment was very clean, huge TV for the footy, all the kitchen gear you would need for a short stay. It's not a resort with a lush outlook, but the apartment was private with a balcony and we felt immediately relaxed with our choice. While the pool area was smallish, the water was heated and we enjoyed the space. For the price it was perfect and we'll be sure to be back.
Comment from Hotel Management
Oct 5, 2017 by Trev, Pip & Michelle, Hotel Management
Thanks Dave, we're delighted you enjoyed your two night stay with us, hopefully you'll come back for longer next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely little hotel

Posted Aug 8, 2017 on Lastminute
Overall a lovely experience staying here. Great spacious apartment and most comfortable bed of our stay in NE QLD! Pool was too cold for me but my husband and son happily swum. Only downfall for us was trying to cook dinner in such a small kitchen space. Once you get the hot plates out you loose basically all of your bench space. We couldn't use the table to prepare either as our toddler son could reach up and grab everything. On our last night we also ran out of toilet paper and went to reception 15minutes prior to closing when we realised and they had closed up early and the local supermarket also closed very early. We also did not realise our room was not serviced daily but that wasn't too much of a problem.
Comment from Hotel Management
Sep 6, 2017 by Trev & Pip, Hotel Management
Hi anonymous, we're glad you enjoyed staying with us. Our accreditation is 4 star - self catered which is like most apartment buildings in QLD. This means you get enough supplies of soap, toilet paper, coffee, tea etc. to get you through a couple of days and then you need to use the supermarket next door. For stays longer than 7 days, we provide a mid stay service. Kind regards.
3 out of 5
by A verified traveler from Sydney

Room in the dungeon at back of carpark

Posted Jul 30, 2017 on Wotif
I booked a 1 bedroom room in September 2016 for 1 week in July 2017 ( peak time ) I was surprised that our ground floor garden unit turned out to be downstairs at the back of the carpark almost up against another set of units. Little or no garden. A bit dark and noisy from units behind no recognisable garden. Otherwise all this as OK good location and Port Douglas is a great place to visit
Comment from Hotel Management
Aug 7, 2017 by Pip & Trev, Hotel Management
Hi Gordon yes ground floor is just that, there isn't a level lower than that. We sell these apartments at a cheaper rate which is why some people opt to stay in them. And yes the car park naturally enough is on the ground floor as well. These apartments also have a larger balcony than the others and look over the Mantra resort gardens next door.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2017 on Wotif
Management excellent. Location in the centre of town. Unit was great. Nice quiet establishment
Comment from Hotel Management
Jul 28, 2017 by Pip & Trev, Hotel Management
Thank you for an excellent review, we're delighted you enjoyed your holiday with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from perth

Posted Jul 13, 2017
Pros: Close to shops and places to dine out.
Location: Close to shops and places to dine out.
We were greeted by the owners and made to fell at home.
Comment from Hotel Management
Jul 18, 2017 by Pip & Trev, Hotel Management
Thank you Stephen we really appreciate your kind review.