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Portland Inn & Suites

2.5 star property
Travelers unwind at the indoor pool after a workout at the 24-hour gym, or grab a refreshing drink from the vending machine during quiet moments.

Choose dates to view prices

SureStay Plus Hotel By Best Western Portland Route 52 West welcomes guests with complimentary breakfast, a cozy bar for evening relaxation, and WiFi in public spaces. Attentive staff ensures visitors have everything they need during their stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
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About this property

Portland Inn & Suites

  • Property highlights
  • At Portland Inn & Suites, you can look forward to laundry facilities, a bar, and a 24-hour gym. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Continental breakfast (surcharge), express check-in, and smoke-free premises
    • ATM/banking services, a 24-hour front desk, and a vending machine
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 60 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
  • Extra conveniences in all rooms include:
    • Bathrooms with free toiletries and hair dryers
    • 42-inch Smart TVs with cable channels
    • Separate sitting areas, mini fridges, and microwaves

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Portland Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Portland Inn & Suites?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Portland Inn & Suites on May 22, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Portland Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Portland Inn & Suites?

Check-out is at 11:00 AM.

Where is Portland Inn & Suites located?

Situated in Portland, this hotel is within 9 mi (15 km) of Kentucky Downs, Cold Springs Museum, and Kenny Perry's Country Creek Golf Course. Dueling Grounds Distillery is 9.1 mi (14.7 km) away.

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Reviews

Reviews

7.4

Good

7.4

Cleanliness

7.0

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 147 out of 344 reviews
Rating 8 - Good. 61 out of 344 reviews
Rating 6 - Okay. 47 out of 344 reviews
Rating 4 - Poor. 30 out of 344 reviews
Rating 2 - Terrible. 59 out of 344 reviews

Reviews

Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Not much on the breakfast menu. The place is older but kept up nicely. Air was good staff was great. Room was clean.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, clean hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable accommodations
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and responsive. Beds were comfortable. Convenient location off the highway. It is an older facility that it looks like they are working to upgrade. We were happy with our several night stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Michalene

Liked: Cleanliness, staff & service
Disliked: Amenities
Very courteous woman at the front desk. Beds were comfy, room was a nice size. Everything was clean! Excellent value for the price
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katharina

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Staff was friendly and helpful. Breakfast had good variety and was fresh.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

LATORY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms excellent staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay there again. The staff was great and it was clean and quiet.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, property conditions & facilities, room comfort

Great Staff & Breakfast Wonderful location

Staff extremely friendly & helpful Breakfast had lots of options and location very convenient.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady who checked us in was super helpful.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining located on property and friendly service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place That Super Clean And Great Service
Stayed 1 night in May 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was seamless. Comfortable room. Convenient location.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, restaurant within walking distance.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy on and off the expressway, a great fine for a restful night!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An affordable gem.

Great service and we slept great. Great price for a bigger room for families that don’t conform to the up to 4 per room.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was friendly. The breakfast was plenty and enough variety.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and clean and staff was very friendly, breakfast was amazing I never been to a hotel that served such good breakfast. the poor was down and business area and some areas and bathrooms where out of order but overall very decent and I enjoyed my stay
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the restaurant connected, and the workers they were all so kind and helpful. Wish the pool was working!!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Nathaniel

Liked: Staff & service, amenities
For the price and proximity to major highways it was great. There were some cleanliness issues with the hallways and room, but overall a decent hotel with nice amenities.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpfull Place was clean Nothing to complain about
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what I w

Everything was good. Got a great night sleep and breakfast was good. Price was very fair.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady at checkin was very pleasant. Room was clean, bathroom was clean, beds are comfortable. This was large room, temperature was perfect. Hotel is easy off highway, restaurant next to hotel. Nice stay
Stayed 1 night in Nov 2024