Casas vacacionales en Puerto Natales

“I booked this 2 days, maybe 3, in advance. The property never sent me a confirmation. Nothing. I arrived in Puerto Natales and took a taxi to the property. They never heard of me. Wouldn't let me in. I had to scramble to book another hotel, on the spot, for more money. This booking was "unrefundable". So, I'm out for 4 nights of payment and got NOTHING FOR IT. I will NEVER book a VRBO on Orbitz or Expedia again. What a horrible experience. ”