Beach/ocean view
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Reviews of Laos Mar Hotel & Suites

3 out of 5
Laos Mar Hotel & Suites
Paseo Balboa no. 90, Puerto Peñasco, SON

Reviews

8.0

Very Good

Rating 10 - Excellent. 410 out of 1000 reviews" "
Rating 8 - Good. 330 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 66 out of 1000 reviews" "
Rating 2 - Terrible. 54 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view and breakfast. Overall a 10 out of 10.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient beach.
Stayed 3 nights in Feb 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel in a good location
Stayed 2 nights in Jan 2024

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Melissa

Disliked: Property conditions & facilities
While we loved the food and service at that attached restaurant, the band was so loud from 9:30-1:00am that it felt like they were performing inside our room. Mattress and pillows were not comfortable. The water pressure in the shower was the best part.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice access to the beach
Stayed 1 night in Jan 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Ramon

Traveled with group
Good service
Stayed 1 night in Jan 2024

8/10 Good

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito y la piscina muy segura para los niños a la familia nos gustó mucho lo recomendamos

10/10 Excellent

Sylvester

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here.
Worst hotel I have stayed at in a while. Music was too loud and played until 12:30am. Our door to outside didn’t shut and had a one inch gap. No blankets on the bed. Pillows too soft.
Stayed 1 night in Dec 2023

10/10 Excellent

Jesus

2/10 Terrible

Loretta

Stayed 1 night in Dec 2023

6/10 Okay

Marilyn R

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property in great location to beach, further from town than thought for eating out, outside chairs, room furniture and handles in shower broken/missing. Also, lots of kids jumping in and diving in hot tub made it uninviting.
Stayed 3 nights in Nov 2023

8/10 Good

arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like loud live music until Sunday 2:00 am, cold pool and jacuzzi not clean nor warm enough .
Stayed 3 nights in Nov 2023

10/10 Excellent

Williams

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot!
Great place! We booked very last minute and the prices were good! Staff was very nice! I only have 2 complaints.... the 1st is that the walls are paper thin and i could hear everything in the hallway and rooms next to us. Second is that the complimentary breakfast was not it. The served eggs and beans.... the eggs wete supposed to be sausage eggs but i guess they ran out and just served plain eggs. .. housekeeping was amazing, they cleaned out room daily.
Stayed 3 nights in Nov 2023

8/10 Good

cicili

Liked: Staff & service, property conditions & facilities
Bed sheets were old and dirty with stains which I did not expect in Bestwestern hotels.
Stayed 1 night in Nov 2023

10/10 Excellent

Richard, Carnation

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property may not be the Hilton, but its super close to the beach, has a great restaurant and bar. Is close to old town and Wrecked at the Reef. The rooms are clean, comfortable and quiet. The swimming pool is beautiful and the hot tub is just right, if you feel chilly. The price is right. This is my go to choice in Puerto Penasco!
Stayed 3 nights in Nov 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Allan

Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Howard

Stayed 1 night in Oct 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, las señoras del almuerzo y de limpieza muy amables Solo hace falta máquina de hielo y ayuda para subir y bajar equipaje gracias
Stayed 4 nights in Oct 2023

10/10 Excellent

Marisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s Always wonderful to stay there 👍
Stayed 2 nights in Sep 2023

8/10 Good

alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Alex

Liked: Cleanliness
Great location the food was amazing. Water pressure wasn’t the best and we did try to get a couple more towels since the water from the shower ended up everywhere and were told no the area where they serve breakfast needs to be bigger we had to wait to sit and it was very crammed with people
Stayed 1 night in Oct 2023

10/10 Excellent

marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Un andamio frente a mi balcón pero lo demás excelente
Stayed 2 nights in Oct 2023

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 1 night in Sep 2023

6/10 Okay

Araceli

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This hotel has a perfect location, just a few steps from the beach. Delicious complimentary breakfast, however wont be staying here again due to being placed on 3rd floor with no elevator. I had my parents with me and wasnt very fun walking up and down the stairs. The room floor was super dirty. I asked if they would vacuum the room but turned out they didnt have a vacuum they only use brooms on their carpets. Had a dirty towel and dirty pillow. I dont like to complain but its only fair that you know what your paying for before you get there.
Stayed 2 nights in Oct 2023

10/10 Excellent

Maria

Stayed 1 night in Oct 2023

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Kevin C.

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay at the property. We brought our cooler so we can store drinks. It would of been nice to have a fridge in the room and a microwave. Its is definitely different in Mexico than the states.
Stayed 5 nights in Oct 2023

8/10 Good

Manuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like swimming pool and breakfasts
Stayed 2 nights in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
enjoying a trip to the beach with family.
everything good except the shower. Need repair, water spills out the bottom and floods bathroom..
Stayed 1 night in Oct 2023

4/10 Poor

Jose

Disliked: Staff & service, property conditions & facilities, room comfort
NO ELEVATOR!?
There's NO Elevator! they put us on the 3rd floor and never told us there is no elevator, cold water did NOT work, only hot, also the carpet was so dirty, NO padding under the high traffic, commercial carpet,
Stayed 2 nights in Sep 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to the beach and not far away from the town. Our room was very clean, and housekeeping kept up with our expectations.
Stayed 2 nights in Sep 2023

6/10 Okay

Hector

Stayed 2 nights in Sep 2023

10/10 Excellent

Cindy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything
Stayed 2 nights in Sep 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family hotel Need to enforce people do not park on handicap space if they aren't handicap people
Stayed 3 nights in Sep 2023

8/10 Good

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Werkend
We love the location. Not crowded and very friendly.
Stayed 2 nights in Sep 2023

10/10 Excellent

Norma A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

anali

Stayed 1 night in Sep 2023

10/10 Excellent

Ericka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jose

Stayed 1 night in Sep 2023

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Attention to our needs, breakfast included, nice view and very close to the beach ⛱️
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Stayed 2 nights in Sep 2023

6/10 Okay

Mariano

Traveled with family
Liked: Cleanliness, staff & service
Better Ac
Everything was good it was just the AC it took a while to cool down the room!!! They need a better AC system
Stayed 1 night in Aug 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended. Access to the beach is a short walk across the street. JUST be forewarned that the bar band is loud if your room is nearby. Rooms not facing the pool area will be much quieter.
Stayed 4 nights in Aug 2023