Ratings based on 2,476 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Really nice hotel

Posted Sep 3, 2015
My family and I stayed at the majestic colonial just a week ago. We were very pleased with the hotel and its facilities very nice and well kept. However, some of the staff were a little rude and could careless about the guests and their needs. I do have to admit the entertainment crew were very funny and did anything possible to keep their guest happy. I would definitely recommend this hotel to my friends and family.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful grounds and well maintained hotel

Posted Sep 2, 2015
Had a issue with the air conditioner in both rooms unable to change and room was hot.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach.

Posted Sep 2, 2015
Pros: Proximity to the beach.
Cons: Service, some staff were a little rude
Room card did not work 3 times, had to go get new ones 3 times. Air conditioning for one of the rooms didn't work. But main lobby gave us new rooms. Overall okay food, service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Punta cana vacation

Posted Sep 2, 2015
Nice hotel, very friendly staff. They make you feel at home and they make sure you are enjoying your stay in many ways. The food is excellent
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2015
I had a great experience and everything was great
1 out of 5
by A verified traveler

Posted Sep 1, 2015
Food was horrible, staff not as friendly and did I mention the food was horrible!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Berlin

Stimmungsvolles Hotel in perfekter Altstadtlage

Posted Sep 1, 2015
Pros: - Lage - Gestaltung als Boutique-Hotel - eigene Garage
Cons: - unnötige Schließzeiten für Pool und Bar abschaffen
Location: Direkt an der Fußgängerzone, zwei Blöcke zur Plaza Colón. Alle wichtigen Sehenswürdigkeiten der Altstadt und Restaurants in Fußweite.
Besser kann ein Hotel nicht liegen zur Zona Colonial, es sind nur ein paar Schritte zur Plaza Colón und zu allen wichtigen Altstadtzielen. Es gibt eine eigene Garage (wichtig für Mietwagenfahrer) und einen kleinen Pool. Das liebevoll im Boutique-Hotel-Stil ausgestattete Haus ist toll, die vielen kleinen Höfchen und Terrassen sehr schön. Auf dem Dach gibt es sogar einen kleinen Pool (der unverständlicherweise um 19 Uhr schließt, wird allerdings nicht überprüft). Eine eigentlich sehr stimmungsvolle Bar liegt im Haus, aus rätselhaften Gründen wird dort nachts allerdings nichts mehr ausgeschenkt, obwohl Personal da ist. Aber der Wachmann darf wohl nicht, und die Rezeptionsdame wollte nicht nach 0 Uhr (und nein, wir waren nicht betrunken, sondern reisten mit kleinen Kindern und konnten daher abends nicht rausgehen, um noch was zu trinken und ein bisschen zu plaudern, da wäre die Hotel-Bar ideal gewesen).
3 out of 5
by A verified traveler from Boston,Ma

Dont go for the food

Posted Sep 1, 2015
The food was the disappointment of the trip. The breakfast was no bueno and its very difficult to get a good meal during the day. The places that required reservations at night were good. Additionally we had to request face clothes daily because housekeeping never restocked them. The beach nice for tanning but swimming ws a little difficult due to all the seaweed. The pools are nice and fun. If you decide to stay here make sure u get room on the first floor with the swim up pool.
2 out of 5
by A verified traveler

Beautiful views terrible food

Posted Sep 1, 2015
The views and the room were very nice and the staff were excellent nicest people ever, that's where the good stops tho ! The room wouldn't get cool ac sucks elevators work only when they wanted to, seaweed everywhere couldn't swim in the ocean and most importantly the food was terrible we survived on bread fries and over cooked grilled chicken all week.
4 out of 5
Recommended
for Everyone
by A verified traveler from washington DC

Nice Resort with an amazing staff!

Posted Sep 1, 2015
This resort is a great option for having a vacation with your family. The infrastructure of the resort is great, a super large pool, many bars and restaurants, big theatre, spa, great kids area. Food is good in general, a lot of options, you have to choose smart to enjoy your meals. Drinks are plenty of options and premium brands in some bars. Rooms are comfortable and nice, however, we experienced several issues in different rooms (leak in one, bed bugs in other, yacuzi did no work in another). Fortunately, the staff at the front desk (Leo) found ways to solvethose issues. The kids' area is great, our kids had a great time there. The beach was nice but full of seaweed. Don't forget to go to the Beach party, the circus show and the foam party. The staff was great everywhere, especially, Rabelki, Jonathan, Wanda, Hector, Rosa, Joel, Candido and Silverio were great with the is the 10 days we spent there. Great vacation!