Ratings based on 2,644 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from brockton mass
Beautiful beach resort with plenty to do.Posted Nov 23, 2015
The resort is beautiful and the staff is beyond friendly. The shows they put on at night are fabulous and even the games they play by the pool and on the beach are fun. The sports bar to the beach bar yo the swim up bar and every other bar in between are great. The only drawback was the food it was only okay that's the only thing I would change.
by A verified traveler
Nice hotel, terrible foodPosted Nov 22, 2015
Overall this hotel is ok, but the food is terrible! I wish I had listened to some of the reviews I read before I decided to go with this hotel, but I just thought these people were picky and high-maintenance. When my husband and I go on vacations we go mainly for the food and the food at this hotel was disgusting. Everything was very bland and lacked seasoning and whatever wasn't, was over salted. The food was always cold and tasted like something you would get at a gas station, sometimes even gas station food tasted better. Also alot of it was either overcooked or undercooked. We went to 5 of the 7 restaurants and snack bars they had opened and everywhere was the same. Their variety in seafood is atrocious. We stayed at Majestic Colonial for 7 nights and only saw shrimp once! You would not believe we were in the Caribbean! As a seafood lover and someone from the Caribbean myself I was very disappointed. The drinks were way too sweet and also lacked variety. There is a lot of entertainment options there so you don't have to leave the resort if you don't want to. Lots of sunbeds to go around for everyone. The staff is polite. Room walls are very thin; you can hear everything going on inside or outside. The grounds are beautiful and depending on where your room is located, you may have to walk long distances to get to the beach. Overall the hotel is ok, but if you go on vacations for the food DO NOT STAY AT THIS HOTEL because you will regret it!
for Everyoneby A verified traveler
Posted Nov 22, 2015
We had a great vacation. Very relaxing with numerous activities to participate in. Would definetly come back! Staff very friendly. Good food.. The only negative was wish some walkways had more lighting at noc.
for Everyoneby A verified traveler from ontario, canada.
Great dining choices.Posted Nov 21, 2015
Pros: The lobby was beautiful. The dining choices were good but the dress code was not adhered to by many guests.
Cons: The beach area needs improving.
Location: There was some small shops & a casino on site. We didn't want to do anything off the property as this was to be a relaxing holiday.
Good weather. Great pool. Disappointed that we didn't get a bit of a tour upon arrival as it was difficult to find our way around the first day. Lots of seats & shade around the pool.
for Everyoneby A verified traveler from chicago
Close to the beach and poolPosted Nov 20, 2015
Very nice experience, staff was great, activitie staff was awesome Doris and the wet bar Ramon. All other staff member was good too. Everyone always helped us right away. Always see smile on all staff member. I would definitely come back to this hotel again.
for Couplesby A verified traveler from Indianapolis, IN
Beautiful!Posted Nov 20, 2015
My husband and I stayed at the Majestic Colonial on our honeymoon, and we really enjoyed our time! It was a gorgeous resort with plenty to do, and was a great place to relax. We stayed in the Colonial Club and had the pool and a swim up bar right outside our room! We took advantage of a couple of excursions, but could have easily enjoyed just being at the resort for the week. The only downside was that we did get pretty terrible food poisoning from the Asian restaurant, so I would just recommend to stay away from there. Otherwise, we had no complaints!
by A verified traveler from Chicago
Nice Hotel but not if you like good food.Posted Nov 20, 2015
Pros: Nice rooms, staff, pools, and beach.
Cons: FOOD. FOOD. FOOD....
Location: Beaches, surfing.
The positives Nice pool, beach, room, fresh mango, and employees. Negatives Main buffet and Japanese restaurant are under construction. Food is pretty bad at the buffets, and all the restaurants we tried. Couldn't get into Le Gourmet. Had lobster that was terrible, was mushy like it had been cooked then frozen then over boiled. The hotel regulars all know and book the Japanese and French restaurant solid. They need to hire a chef to teach the whole staff how to cook. Couldn't even make a decent tamale..
for Everyoneby A verified traveler from Atlanta
Great hotel with excellent staffPosted Nov 19, 2015
We were in Club section that was around $100.00 dollars more per person, but having the butler, the champagne, baileys , vodka, rum bottles in the room made it special. It was great having the Club Room to go to for snacks and drinks. Also being able to make reservations in the a-la -cartel anytime you wanted. The one very big thing that could be improved is the food - particularly the a la crate restaurants. The French restaurant food was pretty good for dinner, but they sent the food out cold. We all had to send it back. the breakfasts were good. Just at all of the eating places-- ask for one level less than you would ask in us. At the steak restaurant medium rare came to all as medium. Same at French. Same with your eggs from all eating places and from the free room service. We all ( 2 sisters and husband) really had a good time and would come again.
for Everyoneby A verified traveler
Lovely visit to a beautiful country.Posted Nov 19, 2015
Pros: Cost and location were the most valuable. The comfort and look of the room was nice also.
Cons: We did not adjust the air and I found it cold at night. My roommate liked it colder. I would have liked to have brought warmer PJ's.
We had a great time with wonderful weather. the staff was outstanding. The rooms were beautiful and the beach/pools were very nice.
for Everyoneby A verified traveler from new york
Great resortPosted Nov 19, 2015
Check in was a breeze. Same with check out. I upgraded to an ocean view room which was well worth the added cost. The staff was great, especially Leonardo, Alex, and Ana. The worked the pool bar and where fantastic!!