Ratings based on 751 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Oct 8, 2015
The hotel staff was great!!! The experience was great.
for Everyoneby A verified traveler from Kew Garden Hills, NY
Nice hotel, good position, nice people.Posted Sep 30, 2015
Pros: The view, architectural of the building, the hall & pools. And people who works there.
Cons: Paint the walls (especially of the restaurant), do the grout of the tiles (especially outside) Someone had try but it was sloppy job.
Location: The location was good. It need put some umbrella on the beach.
Hotel Riu palace Punta Cana was very good. It is really for relax. People who work there were so friendly. Only issue that I had was some kind of smell in the room and AC make too much noise. But overall it was good experience and I will be back again.
for Everyoneby A verified traveler from Charlotte, NC
Nice walk and fresh coconut waterPosted Sep 29, 2015
We had a very relaxing vacation good food and good entertainment
for Everyoneby A verified traveler
One the beachPosted Sep 28, 2015
Great Hotel, Stayed in other RIU property in other countries. This hotel is a little older but well maintained. Beach is great. The food is okay. They have several themed restaurants and the food was okay, they overcooked the hell out of the meat at the Brazilian Restaurant. Overall the themed restaurants were not well executed attempts so don't expect a lot! Take 50 singles with you to tip the staff a buck or two at a time...just because it is "all inclusive" doesn't mean you should show your appreciation for good service. Oh, My Spanish is poor but I can generally get by but in the DR i struggled a bit more than normal. Brush up on your Spanish and you will be fine.
for Everyoneby A verified traveler from Brooklyn, NY
Wonderful Vacation!!!!Posted Sep 27, 2015
Pros: The staff are pleasant, hotel is very nice and clean, my room was comfortable, the food is excellent and the beach is beautiful and clean.
Location: The location is good, there are activities that can be arranged through company tours that comes to the hotel everyday.
From the minute I got there until yesterday everyone made my trip comfortable, enjoyable and unforgettable experience. De Paula, Raul, Marino, Victor, Christian, Antonio, Benito and Barbara are very pleasant and professional. I enjoyed the food, the pool, beach, nightly shows and the disco. I'm already planning my next vacation.
for Everyoneby A verified traveler from Tampa, FL.
Beautiful hotel, nice service and good beach.Posted Sep 23, 2015
Pros: Hotel design and services.
Cons: A/C system and door hardware.
Exceptional design for the building and huge recreation area and pools.
for Everyoneby A verified traveler from New Windsor NY
Very nice vacationPosted Sep 21, 2015
Staff was very friendly,food very good,room very clean. Every night when we come to the room it's looks likes its was cleaned again.We're expect more from the beach.It was dirty and over crowded. Entertainment was lousy .It is was suprise for us ,becouse same hotels in Jamaica intertaiment is killer.Watch your money.All prices in pecos and when charge on credit comes out different amount in $$.We purchase excursion and put on credit card.It comes out in pesos and girl who sold it to us promised that it's will be some $$ amount.When we got home credit card charge was more .And when we was on the this trip and talk to people we find out that we was overcharge for excursion about $40. Overall We have good vacation .We will recomended to anyone.Enjoy but watch you money when you will shop for anything.
by A verified traveler
Posted Sep 17, 2015
Food discusting. Dont eat seafood. Meat Must be well done
by A verified traveler from new york
Old, moldy in need of maintenancePosted Sep 11, 2015
Rooms were so moldy you could smell it. A/c so weak, the floors were damp as wad the bedding. Pool was small and filtration poorly operating. Large sections of broken tiles in pool and non operating jets in jet areas. Buffet was mediocre at best and food handling and cleanliness should be taught to staff. Add a few $ and go elsehere.
for Couplesby A verified traveler from Puerto Rico
Luxury hotel with excellent services and food.Posted Sep 9, 2015
Pros: Service is the best part of this hotel.
Cons: Control of humidity in rooms and restaurants.
Location: This location is best for people who like to stay in the hotel.
Received as family. Services of all personnel was outstanding. Gastronomy of all restaurants out of this world. Marvelous architecture and huge.