This resort needs an update.
Posted Sep 18, 2016
A long day, arrived at my room 2076, I should have taken pictures, immediately I smelled a strong musty smell,, I was about to put up with it , just because I was exhausted, unfortunately I was not able to take it, my nose started to irritate to the point I couldn't breath, by the bed light fixture, mold was all over the wall, (by the way I know what mold is I work in maintenence field) recessed lighting falling off the ceiling as well, the cleaning personnel does a good job cleaning, Managment is horrible as these items should be replaced and updated, the hotel is old, I was moved to a different room on the third floor, it was fine but upon inspecting the bed it had dark marking on it, I was fine with it as long as the sheets where clean, if you want to stay at a good resort try Melia Reserve or Majestic resort, on my next trip I will try the Hard Rock resort. The food wasn't great but okay. The pool is tiny compared to the above resorts mentioned, a ton of people drinking in the pool and never leaving for the restroom, I stayed at the beach. Entertainment was good. $20 per towel card if lost, the safe in the room uses a key and the room door as well, and if you lose the safe key, they charge $50 dollars, excursion hustlers in the lobby and there is about 10 of them.