Outdoor pool, free cabanas, pool umbrellas
Check availability

Reviews of Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

4.5 out of 5
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino
Highway Macao Playa Arena Gorda, Punta Cana, La Altagracia

Reviews

8.4

Very Good

Rating 10 - Excellent. 727 out of 1365 reviews" "
Rating 8 - Good. 345 out of 1365 reviews" "
Rating 6 - Okay. 170 out of 1365 reviews" "
Rating 4 - Poor. 84 out of 1365 reviews" "
Rating 2 - Terrible. 39 out of 1365 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Family hotel very nice
Stayed 5 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 10, 2024
Dear tamara,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

6/10 Okay

Candace J, New Rochelle

Traveled with group
Liked: Cleanliness
I'm mixed on this resort. It's an enormous place, and lots to do, especially for kids. The cabanas with the little pool are awesome. However the food is just plain awful, and the drinks are never made the same way twice (even from the same person).
Stayed 5 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 10, 2024
Dear Candace J,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

2/10 Terrible

JORGE, Miami

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
1- Check-in was horrible after 2h They gave us a room where the door did not open and the Bell Boy opened it with his key, and instead of having a King bed it had 2 Queen beds (they didn't even help us in check-in knowing that we were a couple) after 2h they gave us to another room with 1 King bed 2- We went to lunch at the Brazileño restaurant just like my last trip and they told us that we could not have lunch there unless you were a diamond club member 3- Natural juices only in breakfast & before was anywhere and anytime 4-I went to the buffet and barely attended, I practically had to sit on my own and sometimes ask for water, also they turned off the air conditioner as a result was sllipery floor 5- this blow out my mind, there were NO SPOONS, you had to ask the waiters for them because they said there were not enough, same as the fabric napkins 6- The mattress was horrible, I had back pain for all week, I asked for the mattress to be change, and the only thing they could do was change it from another room, was better but still bad condition 7- I have never seen as much misery within a hotel in Punta Cana as this trip, they cannot hire managers which only goal is their bonus at the expense of the hotel's category and client happiness. For us, ROYALTON MANAGEMENT is really bad, not the Dominican workers, the last management was incredible and they should not have been changed.
Stayed 5 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 10, 2024
Dear JORGE,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Bávaro Resort & Spa. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Kindest regards,

8/10 Good

Karyna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything about this resort except a couple of things. 1. Check in took us 1.5 hours, however my friend came 2 days later and check in for her took 15 mins. So I’m not sure if we just came at a very busy time. 2. How difficult they make it to get into a restaurant. You can’t make reservations, so you have to come 30-50 mins before restaurants open and stand in line. However, diamond club members are able to make reservations and we ended up staying in line for 3 restaurants only to have large diamond club groups walk in 5 mins before opening abs taking all open tables. I wish there was a way to see if diamond club even has reservations or not so we wouldn’t waste time standing in line. After our third day trying to get into a restaurant, we gave up. I would have given this resort a much lower rating if their buffet food wouldn’t be so good. I didn’t even feel like I messed out on restaurants since the buffet offered that much variety. 3. Staff was great, except waiters in buffet. We would have to wait a while to get water and there were days when no one even asked if we wanted anything and our tables were not cleared. Housekeeping was great, only great service. Concierge guys were always ready to help. Overall, it was a nice resort with a great beach. Their beach swimming area was very small but it wasn’t too bad. Seaweed was cleaned every morning and afternoon. There is security on the beach that watched out for your stuff and helped you find spots.
Stayed 7 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 9, 2024
Dear Karen,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 Excellent

Oluwadamilola

Liked: Cleanliness, staff & service, property conditions & facilities
great time! we loved it
Stayed 4 nights in May 2024
Response from Royalton Bávaro Resort & Spa Team on May 10, 2024
Dear Oluwadamilola,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

4/10 Poor

Kelly, Portland

Disliked: Cleanliness, staff & service, property conditions & facilities
Was not pleased at all. Food was not good
Stayed 4 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 10, 2024
Dear Kelly,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 Excellent

Edimil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Like everything it was a nice time will be back in the near future for short.
Stayed 3 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 8, 2024
Dear Edimil,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Excellent

Yaquelin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very attentive
Stayed 3 nights in May 2024
Response from Royalton Bávaro Resort & Spa Team on May 8, 2024
Dear Yaquelin,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 Good

Ada Giselle

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel overall great ! Excellent. Our concierge José, great. The employees in all area Great !! The food was great The only opportunity in the pool bar need some repairs roof & counter of the bar.
Stayed 2 nights in May 2024
Response from Royalton Bávaro Resort & Spa Team on May 7, 2024
Dear Ada Giselle,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

8/10 Good

Liam

Liked: Staff & service
Stayed 6 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 8, 2024
Dear Liam,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Excellent

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Royalton Bavaro. Friendly and helpful staff; great food (with many options); entertainment; restaurants and bars everywhere (all night); coffee and Ice cream shop; a plus for me is they have a lot of shaded spaces around the property (beach, pool, etc). My family and I had a great time at the lazy river (especially the bar inside). I will for sure go back to this hotel
Stayed 1 night in May 2024
Response from Royalton Bávaro Resort & Spa Team on May 6, 2024
Dear Yasmin,Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

Jane

Stayed 1 night in May 2024
Response from Royalton Bávaro Resort & Spa Team on May 7, 2024
Dear Jane,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Excellent

Sarah C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 6, 2024
Dear Sarah C,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Excellent

Natacha

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 6, 2024
Dear Natacha,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 Good

Tomeka

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation
Stayed 4 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 6, 2024
Dear Tomeka,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 6, 2024
Dear Desiree,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Excellent

Eugenio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 7 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 6, 2024
Dear Eugenio,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Excellent

Digna Yolanda Sierra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very safe feeling was more of a family resort very chill food could of been better for both buffet and restaurants
Stayed 4 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 6, 2024
Dear Digna Yolanda Sierra,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 Excellent

Keiry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back! The only thing I wish this resort had was a more entertaining nightlife
Stayed 2 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 6, 2024
Dear Keiry,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We will make sure to inform the involved department so they can take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 Excellent

Airelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and outgoing. The room was clean and the resort provided daily housekeeping. The food was alright in the buffet. The steakhouse was delicious. The beach was clean and had plenty of seating.
Stayed 4 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 6, 2024
Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We love it when our staff contributes to make your holiday special. We are going to share your comments with the staff. We are sure it will make them very happy.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

Zaidoun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 6, 2024
Dear Zaidoun,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 Good

Jaslyn Venice, East Meadow

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 6, 2024
Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

8/10 Good

Wascar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 6, 2024
Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

6/10 Okay

Jacquelin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Overall the hotel was ok. The staff was extremely friendly which made the trip better. However the rooms were not the cleanest and had a strong mold smell. Looked outdated and very used. The towels were very old and worn out. The buffet area staff were very friendly but the place was very dirty. The tables and chairs always had food droppings on them. The floor was very slippery.I even saw roaches in the common area and even on the booth chairs more than once which I did bring to the waitress attention. They would not leave us alone from the moment we got there trying to sell us an upgrade to Diamond club. Would not recommend staying here.
Stayed 4 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Jacqueline,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Bávaro Resort & Spa. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved, and we hope that you will give us the opportunity to change your perception of us.

6/10 Okay

Jamie

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The shower in our suite would not turn on the rain waterfall head. We asked them twice to come fix it, it would hold for a half a shower when they fixed and then nothing. We finally gave up and just used the body handheld shower to which we had to crouch down to wash our hair. The staff on sight weren’t friendly. Some were. But the waiters and waitresses walked around like they hated their job. It definitely brought the mood down. The bartenders, again most of them just hated their job. I heard multiple people around the resort say this as well. Then the restaurants, they say is reservation free. However, every single night we had to be there for 5:30pm to lineup until 6-6:30 and then finally get a “reservation” for 7:30-8pm. The whole process was very disorganized. No one would give you a straight answer and it nearly caused fights in the lines with other restaurant goers. Finally one morning we decided to order room service since we’d had enough of the loud buffet, she said it was be an hour. still no food after an hour and a half. I finally called and asked where it was to which she told me they didn’t have any carts left today so they didn’t make our food. Said we could walk down and get our food but to give them 20 minutes to make it. I told them it was unacceptable not to call, not to tell us anything about just deciding not to make our food so I asked if the buffet was still open, no. Closed. She understood I was upset and eventually had food made 2 hours later
Stayed 6 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Jamie,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Bávaro Resort & Spa. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved, and we hope that you will give us the opportunity to change your perception of us.

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. No issues at all. Hotel staff Caesar was amazing ! Super friendly and beyond helpful.
Stayed 6 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Martha,Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

6/10 Okay

REGINALD

Liked: Cleanliness
It was not up to my standards. It was hit and miss. Overall was okay
Stayed 3 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Reginald,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Bávaro Resort & Spa. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved, and we hope that you will give us the opportunity to change your perception of us.

10/10 Excellent

JOLANTA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
there was limited space to eat at restaurants, Steak house was never available, you could not reserve ahead, the Japanese was the only one you could make reservation and not very flexible, overall food at the buffet was very good and there was a lot of variety
Stayed 5 nights in Apr 2024
Response from Royalton Bávaro Resort & Spa Team on May 6, 2024
Dear JOLANTA,We would like to thank you for sharing your impressions with us about your stay at Royalton Bávaro Resort & Spa.We would like to apologize for the inconvenience that you experienced.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 Excellent

yeraldy

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Yeraldy,Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

Tyree R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and courteous. Very helpful and quick to respond. Will recommend and ask for Joselito next visit.
Stayed 3 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Tyree,Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

6/10 Okay

Marian, Montreal

Liked: Property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Marian, If you visit us again, we will make sure that your experience will be significantly improved, and we hope that you will give us the opportunity to change your perception of us.

10/10 Excellent

Marc-André

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time myself, my wife and our 2 children at the Royalton Bavaro resort in Punta Cana. Staff were friendly, food was excellent and offering alot of different options. We had the presidential suite that offered more than enough space for our family. We had a great vacation. A special thanks to our concierge, Joselito, who was a great help in making sure we had reservation for the excellent restaurants!
Stayed 7 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Marc,Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

Dante

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best birthday of my life. Felt like a welcome home party
Stayed 3 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Dante,Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

8/10 Good

chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great?
Stayed 5 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear chelsea,Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

6/10 Okay

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service are excellent. The rooms are clean and very nice. However if every room is designed like ours, it is not good for families with children because there is no privacy for shower or bathtub. Our room was very musty and damp. We went there to have a nice relaxing vacation but our first full day there every time we went in or out, we were bombarded by someone wanting to talk to us about the Diamond Club. Also, it was difficult to relax on the beach because of vendors coming around to sell their items. We enjoyed the lazy river and the pool areas were clean and very nice.
Stayed 7 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Charlotte,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Bávaro Resort & Spa. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved, and we hope that you will give us the opportunity to change your perception of us.

8/10 Good

NINO

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Nino,We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

John B

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Josalito, our concierge, was the BEST!! He navigated our stay, amenities, and dinner reservations daily! He was just amazing and truly made our stay, and vacation, memorable!
Stayed 7 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear John,Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

Robert, West Townsend

Traveled with group
Liked: Amenities
Our concierge Joselito, was absolutely phenomenal!!! He made sure our trip was memorable and checked in on us every day. This truly was an EXCELLENT Vacation!
Stayed 7 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Robert,Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

Kimberley

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay , Joselito was amazing, he is the man and you go there look for him please this guy is great . We will be back soon just for him This stay was great and Esteban from reception. Thanks to housekeeping and all the staff in the resorts
Stayed 7 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Kimberly,Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

Tamra Denise Lianne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was perfect we liked it. And thanks to joselito our concierge and the staff was perfect and everyone there was very happy to see you , I’ll be back
Stayed 7 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Tamara,Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

schikila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. The staff was awesome. The food was also pretty good. Id definitely recommend.
Stayed 3 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Schikila,Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Tanya,Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

6/10 Okay

Issac

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Property was very nice, our room and the ocean water were beautiful, and I would even say all the staff were pleasant. However, some of the frustrating things we delt with were such turn offs we will not return. We had to request towels and toilet paper 4 times before they brought it to us, check in and out took almost an hour - each. The food was okay, but I would not say it was great and it was so Americanized I didn't feel like I was in Punta Cana. Also can't forget how the roof started leaking and I was getting rained on at the blackjack table :). Our driver said this was the best resort around and while it was beautiful resort - based on our experience we won't return and would likely go to another resort or part of the island.
Stayed 2 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Issac,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Bávaro Resort & Spa. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved, and we hope that you will give us the opportunity to change your perception of us.

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bartender ruben and rosell was really great and our concierge Joselito .was perfecto .thanks to him we had a great vacation. He was always quick on time and answer to all our needs . Thanks to joselito
Stayed 4 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Ellen,Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

8/10 Good

Karrousel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Royalton Bavaro on Apr 29, 2024
Dear Karrousel,We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

6/10 Okay

alexis

Liked: Cleanliness
Poor maintenance and rude staff
Stayed 3 nights in Apr 2024
Response from Royalton Bavaro on Apr 17, 2024
Dear alexis,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Bávaro Resort & Spa. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. Kindest regards,

10/10 Excellent

William Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive experience. The dinning options were of high quality.
Stayed 7 nights in Apr 2024
Response from Royalton Bavaro on Apr 14, 2024
Dear William RussellYour review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is super nice staff is nice. Wish the food was a bit better.
Stayed 3 nights in Apr 2024
Response from Royalton Bavaro on Apr 14, 2024
Dear AngelicaYour review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

Surendra

Liked: Cleanliness
Stayed 7 nights in Mar 2024
Response from Royalton Bavaro on Apr 14, 2024
Dear SurendraYour review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Royalton Bavaro on Apr 10, 2024
Dear Jasmine,Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bavaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,