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Reviews of Unique Club at Lopesan Costa Bávaro - All Inclusive

5 out of 5
Unique Club at Lopesan Costa Bávaro - All Inclusive
Punta Cana, Punta Cana, La Altagracia

Reviews

8.0

Very Good

Rating 10 - Excellent. 94 out of 185 reviews" "
Rating 8 - Good. 41 out of 185 reviews" "
Rating 6 - Okay. 21 out of 185 reviews" "
Rating 4 - Poor. 9 out of 185 reviews" "
Rating 2 - Terrible. 20 out of 185 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jamie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in May 2024

10/10 Excellent

RICARDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel , el staff muy atento a las necesidades, la gastronomia espectacular, el area de playa muy limpia y ordenada, jardines espectaculares, Excelente entretenimiento tanto de dia como en la noche. Sin duda el mejor hotel en el area.
Stayed 4 nights in May 2024
Response from Lopesan Costa Bavaro on May 23, 2024
Estimado Huésped, Saludos desde Lopesan Costa Bávaro. Le agradecemos que se haya tomado el tiempo de compartir sus experiencias con nosotros, además de esto nos alegra que el hotel cumpliera con sus expectativas y que disfrutara del servicio de nuestro equipo y que la oferta gastronómica que tenemos le haya encantado. Esperamos poder recibirle nuevamente en nuestro paraíso. Saludos Cordiales,

10/10 Excellent

BRENDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants were wonderful! Staff was very attentive yo our needs and were very friendly and helpful. Would highly recommend
Stayed 6 nights in May 2024
Response from Lopesan Costa Bavaro on May 19, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards, Public relations

10/10 Excellent

Surayee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Lopesan Costa Bavaro on May 19, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Boris, Bronx

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort from punta cana
Stayed 7 nights in Apr 2024
Response from Lopesan Costa Bavaro on May 16, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Lopesan Costa Bavaro on May 16, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Best resort I have been to yet. Jimmy Sosa ( our butler) and Marcela Cuevas (our check in receptionist) were awesome. They made everything smooth and enjoyable. Our vacation was perfect. It could not have been any better. This is our new favorite vacation spot. Thank you Lopesan!!
Stayed 4 nights in May 2024
Response from Lopesan Costa Bavaro on May 13, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

2/10 Terrible

Madeline

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
SALMONELLA HOSPITALIZES TWO TODDLERS I cannot urge you enough for the safety of your children to NEVER come to this resort. Both my child, and the other child we traveled with were hospitalized in the Dominican Republic (during this hospitalization we encountered other guests there with their children), and again hospitalized upon arrival home. My child is currently admitted to the hospital with severe salmonella receiving an antibiotic via IV. Her fever while at the resort was almost 104. It is confirmed by multiple physicians this outbreak was caused by the food prepared or dirty pool water by the Lopesan. I understand it’s easy to look past a bad review when you feel like you have found the resort of your choice, but for the safety of your children I urge you to choose another resort. We reported this to the Lopesan and they didn’t even respond or care. To think if I only chose a different resort I wouldn’t be sitting in a hospital bed with my child as I write this review… I would do anything to go back. I will be posting reviews on all platforms in hopes it saves even one child from this terrible illness.
Stayed 5 nights in Apr 2024
Response from Lopesan Costa Bavaro on May 19, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, in our hard work to satisfy our guests one of our most important goals is the safety of our guests by following safety guidelines and safety standards. quality that the Ministry of Health demands of us.So far it has not been determined that this was a result of our food, we have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

2/10 Terrible

Andres

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel for a friend's wedding and left appalled by the nightmare we experienced and completely heart broken for the newlyweds. Within 48 hours of arrival, half of the guests in our group fell ill with salmonella (confirmed once they returned home), including the groom who spent several days on an IV fluids and meds in his room. He eventually gathered the energy to walk down the aisle and say "I do" only to be rushed to the hospital by ambulance before the reception began. The guests that were poisoned by the resort's food were charged a gross amount of money for medical care by the onsite "clinic". All of this is not to mention the hazardous conditions that developed throughout the property after a regular summer rain storm. There were roof and window leaks throughout the common areas and guest rooms, waterfalls in the elevators, and ankle deep flooding from the lobby to the pool areas. The pools turned into muddy swamps. The flooded lobby which was full of guests waiting to be moved to dry rooms, reeked of sewage. To top it off, the service and attention at the bars and restaurants left plenty to be desired. Bride & groom left devastated and with no apologies or remediation offered by Lopesan. Avoid this place like the plague!
Stayed 2 nights in May 2024
Response from Lopesan Costa Bavaro on May 19, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, in our hard work to satisfy our guests one of our most important goals is the safety of our guests by following safety guidelines and safety standards. quality that the Ministry of Health demands of us.So far it has not been determined that this was a result of our food, we have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Lopesan Costa Bavaro on May 9, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

2/10 Terrible

Ji Seon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was infected with salmonella and received antibiotics at the hotel hospital, but was taken to the emergency room upon returning to New York. I saw a lot of people with the same symptoms.
Stayed 4 nights in Apr 2024
Response from Lopesan Costa Bavaro on May 10, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, in our hard work to satisfy our guests one of our most important goals is the safety of our guests by following safety guidelines and safety standards. quality that the Ministry of Health demands of us.So far it has not been determined that this was a result of our food, we have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

6/10 Okay

Yirang Angela

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Apr 2024
Response from Lopesan Costa Bavaro on May 8, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations, if there is something that you think we can improve it is good that you let us know as this helps us to ensure always provide excellent service.We hope to welcome you back to our paradise. Kind regards,

6/10 Okay

Anthony Michael

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024
Response from Lopesan Costa Bavaro on May 8, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations, if there is something that you think we can improve it is good that you let us know as this helps us to ensure always provide excellent service.We hope to welcome you back to our paradise. Kind regards,

8/10 Good

Luc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could be a 5* .... But sadly the room are VERY humid ...the air conditioning system doest work properly .... The resort is stunning.... Cons.. The area ito go swim on the beach very small cause there is LOTS of boats.... Staff are very friendly.... Book UNIQUE ..give you lots of advantage.. Private beach Private restaurant Private pool Private bar Better location....
Stayed 8 nights in Apr 2024
Response from Lopesan Costa Bavaro on May 3, 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Excellent

sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Great all inclusive.
Stayed 6 nights in Mar 2024
Response from Lopesan Costa Bavaro on May 1, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Lopesan Costa Bávaro on Apr 29, 2024
At Lopesan Costa Bávaro Resort, Spa & Casino we know that vacations are one of the most important times of the year and that is why it makes our day to read opinions as positive as yours. We appreciate that you have taken the trouble to share your experience with us and with other users. If you decide to repeat your vacation in Punta Cana, we would be delighted to see you staying with us again. Sincerely,

2/10 Terrible

ronny

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lopesan’s management does not care about the guests We were harassed by two staff members and told management and nothing by transpired to resolve or make it better Lastly you can do better with the money spent here
Stayed 6 nights in Apr 2024

8/10 Good

Mandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms, beach area, pool areas were all amazing. The resort is so big that no area ever felt crowded. Staff was always welcoming and quick to help with anything we wanted or needed. The only thing I felt was not amazing was the food. There were plenty of options but none that I thought were very good. But, I think that is pretty typical when staying at an all inclusive. It would not stop me from staying there again though.
Stayed 7 nights in Apr 2024
Response from Lopesan Costa Bávaro on Apr 26, 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Excellent

Mark, Voluntown

Stayed 2 nights in Apr 2024
Response from Lopesan Costa Bavaro on May 9, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Domenico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort we have stayed at in DR yet. Will be back!
Stayed 5 nights in Apr 2024
Response from Lopesan Costa Bávaro on Apr 26, 2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting.

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. We had an amazing time here, the food was delicious.
Stayed 5 nights in Feb 2024
Response from Lopesan Costa Bávaro on Apr 26, 2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting.

8/10 Good

Daniele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time with my wife and daughter. The property is very family oriented which is what we were looking for. Everything was very clean and organized. We had booked a unique experience room which was worth definitely the extra cost however, when we checked in they told us that with our unique package we had a butler at our disposal during your stay. I was told he was going to contact us via WhatsApp but it never happened. I brought this up during our check out and the staff didn’t seem to care. We really did not need a butler but if I am paying for a certain experience, I expect to have all the services promised. It is better not to give false information or remove that from the package if it is not going to be respected. I would definitely give 5 stars if it wasn’t for this episode at check out.
Stayed 3 nights in Apr 2024
Response from Lopesan Costa Bávaro on Apr 26, 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

8/10 Good

Raymond Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort property
Stayed 5 nights in Apr 2024
Response from Lopesan Costa Bávaro on Apr 26, 2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting.

8/10 Good

Tanzina

Stayed 4 nights in Apr 2024
Response from Lopesan Costa Bavaro on May 5, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a top tier experience.
Stayed 4 nights in Apr 2024
Response from Lopesan Costa Bávaro on Apr 16, 2024
Lopesan Costa Bávaro Resort, Spa & Casino we know that vacations are one of the most important times of the year and that is why it makes our day to read opinions as positive as yours. We appreciate that you have taken the trouble to share your experience with us and with other users. If you decide to repeat your vacation in Punta Cana, we would be delighted to see you staying with us again. Sincerely

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is Beautiful
Stayed 5 nights in Mar 2024
Response from Lopesan Costa Bávaro on Apr 16, 2024
Lopesan Costa Bávaro Resort, Spa & Casino we know that vacations are one of the most important times of the year and that is why it makes our day to read opinions as positive as yours. We appreciate that you have taken the trouble to share your experience with us and with other users. If you decide to repeat your vacation in Punta Cana, we would be delighted to see you staying with us again. Sincerely

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Feb 2024
Response from Lopesan Costa Bavaro on Apr 7, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

2/10 Terrible

Claudia

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2024
Response from Lopesan Costa Bavaro on Apr 6, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Lopesan Costa Bavaro on Mar 29, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Carolina

Liked: Cleanliness
Stayed 14 nights in Mar 2024
Response from Lopesan Costa Bavaro on Mar 26, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

6/10 Okay

Lisa E, Brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Lopesan Costa Bavaro on Mar 26, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Good

Lena, Woodmere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, very clean and spacious rooms The only thing that needs an improvement is the quality of food
Stayed 9 nights in Mar 2024
Response from Lopesan Costa Bavaro on Mar 26, 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us about our gastronomic quality and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

4/10 Poor

Alejandro

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Terrible service with unique guests really disappointed
Stayed 4 nights in Mar 2024
Response from Lopesan Costa Bavaro on Mar 18, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Good

Lynn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Booked a Unique level queen ocean view room. View of the ocean and property was excellent. Jimmy our butler was amazing. Anything I requested from extra bottles of water and towels to the room he immediately took care of. He also took care of scheduling transportation to the airport for us. Book Unique level and request him for your butler, you won’t be disappointed. Resort is huge, bring your walking shoes. Would not hesitate to return to this hotel again. It is beautiful!
Stayed 4 nights in Mar 2024
Response from Lopesan Costa Bavaro on Mar 18, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

8/10 Good

Taulant

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The resort is beautiful! Hotel is huge so yes alot of walking around. For me the food wasn't anything special. I stayed at the unique section and was assigned a butler ( Wendy Guerrero ) the best 👍👍👍 he was very friendly and helpful throughout my stay. Overall we had an amazing stay at Lopesan.
Stayed 5 nights in Feb 2024
Response from Lopesan Costa Bavaro on Mar 10, 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

6/10 Okay

Brian, Lafayette

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property is very luxurious and clean. Customer service and food were hit & miss, disappointing for that level of a resort.
Stayed 6 nights in Feb 2024
Response from Lopesan Costa Bavaro on Mar 8, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Good

Joann

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice property. I wasn't able to contact my "butler" the entire trip, which would have made it go more smoothly. Housekeeping was very clean but they failed to provide towels and coffee supplies. We had to flag them down or leave notes for them.
Stayed 5 nights in Feb 2024
Response from Lopesan Costa Bavaro on Mar 6, 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Excellent

Jose m Quiñones, Carolina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Feb 2024
Response from Lopesan Costa Bavaro on Mar 4, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Lopesan Costa Bavaro on Mar 4, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 Good

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property fantastic beach. The food was good it was just unfortunate. We could not get reservations at a few of the places, and unfortunately the ones that we could get reservations at we could not get them until late at night. The buffets were very hit or miss. It was a gorgeous property nice rooms some of the downside to the rooms were only one of the outlets walked in the whole room. The odor of must was so bad and unfortunately, our cleaning staff never came in until late at night. They never knocked and just entered most of the time we were napping, or getting into the shower, and they never waited to hear an answer. There is no door hangers to put on to tell staff to not enter.
Stayed 6 nights in Feb 2024
Response from Lopesan Costa Bavaro on Mar 1, 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

8/10 Good

Jeonghwan

Liked: Cleanliness
Stayed 5 nights in Feb 2024
Response from Lopesan Costa Bavaro on Mar 1, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself beautiful. Beautiful beach (only small negative were the boats). Main pool beautiful but no swim up bar and water a little a cold for my liking. Also unique and adults only pool we’re too small really not worth it. Food was generally really good. Steakhouse and the unique grill by the beach was amazing. What I didn’t like was the breakfast buffet and American valley food. Drinks were generally pretty good. Service was hit or miss. Butler was amazing (did pretty much whatever we asked including booking our ride to the airport, suprise champagne for my birthday, and a bottle of red and white on our request. Check in sucked didn’t give us our welcome drinks and generally the servers are few and far between at the beach and pool. Overall great resort but could use improvement in certain areas
Stayed 3 nights in Feb 2024
Response from Lopesan Costa Bavaro on Feb 25, 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Excellent

Luis

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was just stunning…the service was one of a kind, to include exceptional nightlife activities that are just unique, and classy. Live shows were spectacular. Truly amazing place to vacation.
Stayed 2 nights in Feb 2024
Response from Lopesan Costa Bavaro on Feb 25, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Lopesan Costa Bávaro on Feb 24, 2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Feb 2024
Response from Lopesan Costa Bavaro on Feb 23, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

6/10 Okay

Rimple

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Feb 2024
Response from Lopesan Costa Bavaro on Feb 23, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was 5 stars but the food was 3 stars so overall rating 4 stars! Food needs to be revamped because it did not match the resort as a whole!
Stayed 4 nights in Jan 2024
Response from Lopesan Costa Bavaro on Feb 21, 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that our hotel was to your liking.We have also shared your comments about our food with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Excellent

Volha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Lopesan Costa Bavaro on Feb 22, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and peaceful.
Stayed 3 nights in Feb 2024
Response from Lopesan Costa Bavaro on Feb 20, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Excellent

Chalouny

Stayed 4 nights in Feb 2024
Response from Lopesan Costa Bavaro on Mar 20, 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,