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Reviews of Los Altos Resort

5 out of 5
Los Altos Resort
Kilometer 4 on main road, Manuel Antonio National Park, Quepos, Puntarenas

Reviews

9.2

Wonderful

Rating 10 - Excellent. 159 out of 229 reviews" "
Rating 8 - Good. 44 out of 229 reviews" "
Rating 6 - Okay. 14 out of 229 reviews" "
Rating 4 - Poor. 6 out of 229 reviews" "
Rating 2 - Terrible. 6 out of 229 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

GERARD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in one of the townhouses—it was amazing! Beautiful views with a private plunge pool.
Stayed 4 nights in Feb 2024

10/10 Excellent

Anthony

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Los Altos is a wonderful small hotel with a wide variety of rooms, all of which are incredible. The staff was extremely friendly and helpful. Andres checked us in and showed us around the gorgeous grounds. He was extremely professional and helpful for our entire stay. The rooms were clean and had all of the amenities we could have possibly wanted for our stay. The food at the on-property restaurant was delicious and reasonably priced. Overall, this hotel was a fantastic experience and a great value. 10/10 recommend!

8/10 Good

James

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I did not like that someone could enter the unit via elevator anytime without warning and someone did that one evening.
Stayed 7 nights in Mar 2024

6/10 Okay

Phuong

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Got my room service order wrong many times. Property condition is just ok.
Stayed 2 nights in Mar 2024

10/10 Excellent

paulo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay! Beautiful property with amazing views. Super friendly staff with a great restaurant. We saw a lot of birds and monkeys on the property which was pretty incredible. Nice hiking trails on site and many walkable restaurants near by. We will definitely come back!
Stayed 4 nights in Feb 2024

10/10 Excellent

Alessia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our four day stay at Los Altos was absolutely wonderful! - hotel room was clean and had a beautiful view - staff was incredibly kind, accommodating and prompt with any requests we had - coordination of airport shuttle and various tours was excellent- everything was prompt and comfortable - area around the hotel is absolutely beautiful -2 for 1 drinks at happy hour was a great deal- drinks were delicious - private beach was very enjoyable and relaxing - free breakfast was a huge plus - walking distance to nearby restaurants (would definitely recommend Emilio’s and Samui) and grocery Overall an amazing experience for our first time in Costa Rica. Would definitely recommend!
Stayed 4 nights in Feb 2024

10/10 Excellent

Nancy

Stayed 3 nights in Feb 2024

8/10 Good

Lawrence

Traveled with family and small children
The property was clean and had decent amenities. The semi private beach was an amazing feature of the property. The service and staff are very friendly albeit sometimes not the most proactive.
Stayed 3 nights in Feb 2024

8/10 Good

christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Luxurious accommodations and a location with jungle and restaurants a short walk
Stayed 5 nights in Dec 2023

8/10 Good

Swati

Stayed 2 nights in Aug 2023

8/10 Good

Gemma

Liked: Amenities, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Rachelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Los Altos is a wonderful hotel. The grounds are beautiful and like others have said, the wildlife is better than the National park tour! We loved our spacious suite. The food was great and the pool and beach areas were awesome. The only suggestion I would make is to have better communication regarding tours/transportation. The advance bookings were made through a series of emails and we never got a one sheet PDF with what we booked and payment information. We also needed a lot of cash since we asked to pay for these directly. Small tweaks would really make this smoother and aligned with other CR resort tour experiences. Overall, highly recommend!
Stayed 3 nights in Apr 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful and relatively private setting with excellent food and very friendly, accommodating staff. Loved the quiet beach and lovely pool at sunset. A bit frustrating to have washer/dryer in apartment but not be able to access it.
Stayed 4 nights in Apr 2023

10/10 Excellent

Zaven

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Los Altos was beautiful and serene. The staff was amazing. So helpful, friendly and attentive!
Stayed 4 nights in Apr 2023

10/10 Excellent

Aja

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

Maria

Stayed 4 nights in Feb 2023

8/10 Good

Marisol

Stayed 4 nights in Jan 2023

4/10 Poor

Keylla

Traveled with partner
Disliked: Cleanliness
Extremely overpriced and overated! NO VIEW FROM THE ROOM! The shower was full of mold and mildew! There was no service at pool area! Anyone! Not a pleasant experience!
Stayed 1 night in Jan 2023

10/10 Excellent

Narendra, long grove

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We went to Los Altos for my 45th birthday and it was absolutely amazing! We were in love with the resort from the moment we walked in. The condo is huge and beautifully decorated. The pool has the most gorgeous views and you can see animals while you are sitting there. We actually saw more animals there than we did at the National Park. We asked them about a nice restaurant in the area for my birthday and they surprised me with balloons and a delicious birthday cake. The staff definitely made me feel special. The restaurant had a wonderful breakfast with beautiful views. I honestly can’t say enough good things about Los Altos, we will definitely be back.

6/10 Okay

Mary

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Nov 2022

8/10 Good

Luis

Stayed 3 nights in Sep 2022

10/10 Excellent

YUKI, NEW YORK

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort is amazing!!! We saw more wildlife on the grounds than at Manuel Antonio. Sitting at the pool watching monkeys in the trees and Toucans flying overhead. People were so friendly, Rooms were huge, spotless and so beautiful. Food is amazing. 10/10 can’t wait to go back!
Stayed 2 nights in Jun 2022
Response from EV on Jun 29, 2022
Thank you very much, Rhonda. Hope to see you guys back soon!

10/10 Excellent

JAYNE, Altadena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean, beautiful and well maintained. We saw sloths, lizards, lots of monkeys, birds and gorgeous vegetation.
Stayed 6 nights in Jun 2022
Response from EV on Jun 29, 2022
Thank you very much for your review!

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room and property were lovely.
Stayed 5 nights in May 2022
Response from EV on Jun 7, 2022
Thank you very much for your review!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Nice, but Overpriced
The accommodations at Los Altos are definitely beautiful and spacious. We stayed in a 3 bedroom with a family of 5 and there was more than enough room. The grounds were well kept and the staff was polite and helpful. The breakfasts were great with various cook to order options. There was an abundance of wildlife roaming the property that made my children especially happy. The private beach is underwhelming and very rocky. We ended up taking a taxi to the public beach each day that was much nicer. We have stayed in the Manuel Antonio area many times, but this was our first stay at Los Altos. Overall, I feel like this property is quite overpriced comparing it to the other places we've stayed.
Stayed 7 nights in Feb 2022
Response from EV on Mar 29, 2022
Thank you for your review!

10/10 Excellent

Mark Joseph, Germantown

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent time at Los Altos. All the staff at the hotel were great. Kenneth at the front desk was so nice. All the araganements made through the hotel reservations department (Esteban, Efrain and Saidmon) were handled without issue. We saw more wildlife on the property then we did on our tour of Manuel Antonio National Park. The first day on our walk down to the beach we came across a bunch of white faced monkeys that crossed 5 feet in front of us. Later that day at the pool a group of squirrel monkeys came down from the trees and everyone grabbed their camera. The food and the service at the resturant and pool were super. The room was probably the best I have ever stayed in with a fantastic view.
Stayed 4 nights in Feb 2022
Response from EV on Mar 29, 2022
Thank you very much for your comments!

10/10 Excellent

LaKeshia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and friendly staff.
Stayed 4 nights in Jan 2022
Response from EV on Feb 1, 2022
Thank you for your review!

10/10 Excellent

Alfredo

Stayed 2 nights in Jan 2022
Response from EV on Jan 25, 2022
Thank you for your review Alfredo. Hope to see you back.

10/10 Excellent

Alyssa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property! Animals everywhere! Friendly helpful staff the pool is warm and hot tub is hot.! Rooms gorgeous and big!
Stayed 2 nights in Dec 2021
Response from EV on Jan 25, 2022
Thank you very much for your comments Alyssa.

10/10 Excellent

Belman

Traveled with family
Liked: Cleanliness, room comfort
Great place to relax
Great hotel near Manuel Antonio National Park. The service was great, the food was excellent. I will definitely come back in the future. They pay attention to detail, which is great.
Stayed 1 night in Nov 2021
Response from EV on Dec 1, 2021
Thank you very much for your comments!

8/10 Good

Randy

Traveled with group
Liked: Cleanliness, room comfort
Esau the bartender was the best part of the experience! He was very helpful and knowledgeable!!
Stayed 2 nights in Nov 2021
Response from EV on Nov 30, 2021
Thank you very much for your review!

4/10 Poor

Deisy

Liked: Cleanliness
Disliked: Room comfort
Friendly and clean, but UNCOMFORTABLE.
My main disappointment was with the beds and pillows-hard as a rock! I ended up sleeping on the couch the last night of our stay because I simply could not handle another night in that bed. I’ve had better sleep on planes!
Stayed 3 nights in Aug 2021

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have no complaints, it was beautiful the staff was extremely nice our room was always clean and everything working properly. I had an amazing stay I loved it
Stayed 4 nights in Sep 2021
Response from EV on Sep 21, 2021
Hello Jennifer. Thank you very much. It was a pleasure having you stay with us. Hope to see you back soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff service and the view were excellent! The location in a tropical climate with lush vegetation and a variety of wildlife was superb. The cushions at the pool area and the living room in the penthouse need replacement though as they were dirty.
Stayed 5 nights in Jul 2021
Response from EV on Sep 21, 2021
Thank you very much for your comments. The high humidity of the rainforest quickly shows on the cushions, we will address that. Thanks again!

8/10 Good

RIKKI

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2021
Response from EV on Sep 21, 2021
thank you for your review!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience at this amazing boutique resort. Fabulous accommodations with a huge 3 bedroom condo size flat. Small enough resort for personal service in all aspects. The food at the restaurant was actually amazingly good, no matter what we tried, from breakfast buffet to dinner. We didn't eat there all the time but each time we did we were pleasantly surprised. Can’t recommend enough. Including the free private resort tour of their reserved park.
Stayed 3 nights in Jul 2021
Response from EV on Jul 20, 2021
Thank you very much for your comments!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
LOVE this place!!!
Hospitality was amazing. The employees were so accommodating and helpful. Property was beautiful - the rooms were spacious, clean, and had everything we needed. The restaurant on property was delicious and breakfast was a highlight. We can’t wait to be back.
Stayed 7 nights in Jun 2021
Response from EV on Jul 13, 2021
Thank you very much for your kind comments. Hope to see you back soon!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, we felt safe and really enjoyed the meals at their onsite restaurants. Will highly recommend this place.
Stayed 4 nights in Jun 2021
Response from EV on Jul 13, 2021
Thank you very much!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is one of my favorite resorts I have ever stayed at! The location is incredible and the patio views are beautiful. The property looks even nicer in person than in the photos. There's also a private trail/ beach access on the property where we spotted some monkeys, parrots, & a toucan - was super thrilled. Also the daily breakfast that is included with your stay is top of the line! - Not your average complimentary breakfast. The staff at this resort provided us with 10/10 service & even managed to quickly ship me back my computer tablet that was accidentally left in the room after we checked out. The property, including the area around it feels very safe and the property itself has security. All in all, I cannot recommend this resort enough to anyone visiting Manuel Antonio.
Stayed 3 nights in Jun 2021
Response from EV on Jul 13, 2021
Thank you very much for your great comments! It was a pleasure having you around. Glad to know your Tablet arrived quickly and safely!

10/10 Excellent

Janicia

Traveled with group
Liked: Cleanliness, room comfort
The Best !
This resort was one of the best Ive ever stayed at. Kenneth was so welcoming. He set all of our excursions up even our transportation to the hotel from the airport. Upon our arrival he took our bags and escorted us up to our rooms. The suit we had was the rainforest sweet and our view was nothing short of perfect. Our suit in its entirety was amazing! The food downstairs at the restaurant was delicious, all the waiters were good but Johnathan was my favorite. The view from the pool was spectacular & the water was so warm! The drinks weren’t super strong but they tasted great! Everyone that worked there as well as those that we encountered in the area was so pleasant to talk to! . On the excursions except for parasailing they gave you cooked food for lunch and it was so fresh tasting. The only downfall was that the area we stayed in MANUEL ANTONIO is max 3 hrs from the airport so take that into account when setting up your flights. However if you’re coming for an experience this is the area to stay in as it has everything to do here as far as activities and the beach. Other than that costa rica owe me NOTHING! Los Altos owes me nothing. I cannot complain at all!
Stayed 3 nights in Jun 2021
Response from EV on Jun 8, 2021
Thanks Janicia, it was a pleasure having you stay with us. Hope to see you back soon.

8/10 Good

Verified traveler

Stayed 5 nights in May 2021
Response from EV on Jun 8, 2021
thank you very much for your review!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, room comfort
Once in a lifetime experience!
If you are wondering if this place is worth the high price the answer is YES. Everything about it is the best , the service , food,view,room,area,pool. The staff treat you so good here and one amenity that I think is underappreciated is the wild life that hangs out by the pool and hiking trails. I saw 2 different species of Monkey's , Sloths , macaws , other colorful birds , giant iguanas and more. I saw many more animals at this hotel's property than I did at the Manuel Antonio National Park. In fact the hiking trails and wildlife is so great at this hotel why even bother going to the national park? Just relaxing in the pool while toucans and macaws fly over my head and monkeys are climbing right above me (and sometimes running through the pool area itself) was a once in a life time experience . Also while this place seems so secluded you're still a very short walk to cool bars and restaurants.
Stayed 4 nights in May 2021
Response from EV on May 21, 2021
Thank you very much for your kind words, Michael. Your review summarizes very well why Los Altos Resort is the best property in Manuel Antonio. Hope to see you back soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is amazing! Our room had magnificent ocean views!
Stayed 5 nights in May 2021
Response from EV on May 21, 2021
Thank you!

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic small resort with plenty of wildlife all around. Had a great time!
Stayed 9 nights in Apr 2021
Response from EV on May 4, 2021
Thank you for your kind comments, we are happy to know you had a great time!

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, room comfort
Stay here!
Everything at this resort was top notch. 3 bedroom large apartment. The staff were great... especially Kenneth and Teilin. This is a must visit if you are visiting Manuel Antonio.
Stayed 1 night in Mar 2021
Response from EV on Mar 16, 2021
Thank you very much for your comments. Always happy to know our guests are having a great time while staying at Los Altos Resort.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Los Altos was absolutely incredible! The service was amazing. I loved everything about the resort and will absolutely be back!!
Stayed 1 night in Feb 2021
Response from EV on Mar 16, 2021
Thanks! We certainly hope to see you back soon!

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2021
Response from EV on Mar 16, 2021
Thank you very much for your review!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place! The views, the apartment, the pool, the staff, everything excellent!
Stayed 1 night in Oct 2020