Executive Suite, 1 Bedroom | Premium bedding, down comforters, in-room safe, desk
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Reviews of Courtyard by Marriott San Diego - Rancho Bernardo

3 out of 5
Courtyard by Marriott San Diego - Rancho Bernardo
11611 Bernardo Plaza Ct, San Diego, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 509 out of 1003 reviews" "
Rating 8 - Good. 263 out of 1003 reviews" "
Rating 6 - Okay. 123 out of 1003 reviews" "
Rating 4 - Poor. 63 out of 1003 reviews" "
Rating 2 - Terrible. 45 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were very beautiful and well maintained. The room was nice. Would stay again
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great when you’re traveling for business. The gym is small and feels crowded with 3 people there. I was there on business and many other people were too, so the gym was always full.
Stayed 3 nights in May 2024

8/10 Good

Harvey

Traveled with family
Liked: Cleanliness, staff & service, amenities
This Courtyard needs a refresh. Hotel is clean and staff are great. Rooms are showing their age, as well as some public areas. We chose this location for convenience to area attractions.
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth, Las Vegas

Traveled with family
Liked: Amenities
The room was quiet onsite of its near proximity to freeway.
Stayed 3 nights in May 2024

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Scott

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is planned out nicely for parking and ease for people staying
Stayed 1 night in May 2024

10/10 Excellent

Donnal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, efficient and welcoming.
Stayed 1 night in May 2024

6/10 Okay

Maria Jasmin

Traveled with family and small children
We stayed for two nights Room was not cleaned Felt that there were some areas that were not as clean as we would like Asked for water to be brought upstairs, had to call twice for them to finally bring it
Stayed 2 nights in May 2024

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Older property, nicely renovated throughout. Staff were great and helpful. Very polite and pleasant. There is a great loung le area and the back patio was nice with cute little park behind it. Really great place would stay again in a second
Stayed 5 nights in Apr 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
They should include some small items that they have at other hotels such as a small bottle of body lotion.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Corky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with the exception that the noice from the freeway is annoying. They need to install double pane windows that will keep the noise down.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michelle

Has Starbucks!
Stayed 2 nights in Apr 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and welcoming. The parking lot was a little difficult but everything else was great!
Stayed 1 night in Apr 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

cami

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy freeway access and quiet.
Stayed 1 night in Apr 2024

8/10 Good

Shelly

Traveled with family and small children, Traveled with family
We had a great family trip!
Stayed 5 nights in Apr 2024

6/10 Okay

Neelam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is right next to the highway. And it is extremely loud. You can hear the noise of the highway from your room very clearly. Even though there are windows they seem to be very thin. Other than that it does maintain the typical Marriott quality standards
Stayed 3 nights in Apr 2024

10/10 Excellent

Peter

Stayed 1 night in Apr 2024

8/10 Good

Tincuta

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet safe and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe, highly recommend
Stayed 1 night in Apr 2024

10/10 Excellent

NNEKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

8/10 Good

Maria, Saugus

Traveled with family
Liked: Cleanliness, staff & service
The hotel was better than expected with just a few minor things we could’ve changed for example the bathroom is very dated our sink leaked and made a mess every time we washed our hands the sliding door was a hassle to open or close. Other than that we would love to stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Sydney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two nights. Loved it! King size bed was comfy, couch was comfy, clean room. Just wish I brought my own pillow, but that’s just my own personal preference. Breakfast is amazing. We will return next time we’re in the area!
Stayed 1 night in Mar 2024

6/10 Okay

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived the night clerk was away from the desk for quite awhile. But once he returned he was very helpful. However when we got to our room there was a very loud group next door. We were given another room without any issues. Only thing was the bed was way too firm. It was like sleeping on a board and the pillows were hard. It was not a very comfortable nights sleep at all
Stayed 1 night in Mar 2024

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Maid service did not come even though it was requested.
Stayed 3 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great small bistro. Clean and adequate room and facilities.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Peace
Stayed 1 night in Mar 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Sajan

Liked: Cleanliness, property conditions & facilities
Decent property for family
Stayed 3 nights in Mar 2024

8/10 Good

Jeremiah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
4.5/5 stars wasnt told about holding charge price.
Stayed 4 nights in Mar 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room super clean, staff nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Eliel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay.
Stayed 2 nights in Mar 2024

8/10 Good

Mario

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax. Good ambiance
Stayed 2 nights in Mar 2024

4/10 Poor

Maria

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were given the wrong room and the room we were given was not cleanly compared to other marriots we have been to. The room we were given was a 2 queen and we reserved a king. The room we were given had a balcony that pet water leak into our room from the door when it rained. We had a infant with us who we couldn’t let crawl because of how wet and dirty the floor was.
Stayed 2 nights in Mar 2024

8/10 Good

Todd

Stayed 2 nights in Mar 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Ma Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Todd

Business traveler
Liked: Amenities
facility seems to have a tough time with reliable workers in bar area. two time son my 5 nite stay bar was closed becasue bartender didnt come to work. Restaurant food options are limited.
Stayed 4 nights in Feb 2024

4/10 Poor

Charles

Business traveler, Traveled with family
Liked: Property conditions & facilities
Staff could have been more friendly , heater in room was very dusty when turned on made me nauseous. Couldn’t read the soap dispensers in the shower what was soap, shampoo or conditioner. We got in between 10 and 11 pm no to eat.
Stayed 1 night in Mar 2024

8/10 Good

Richard Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 3 nights in Feb 2024

6/10 Okay

Adrian

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
When arrived with a booking thru Expedia, they gave our room to someone else and only had a room with 1 bed for more money. The staff was not rude but made no effort to remedy. We had no choice but to stay due to an event, and when we called housing, we were told that they had no one on the property and would have to come to front desk for anything we needed.
Stayed 4 nights in Feb 2024

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Feb 2024

4/10 Poor

Leslie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel, staff etc was very good. My disappointment is the pet policy. When I booked I was using a site with a pet friendly filter. No mention pet fee of $150 until we arrived!! Other pet friendly hotels that I have stayed have tile or linoleum in the rooms with no additional fee. This room did not seem equipped to be pet friendly as it was carpet with a huge pet fee. I would not have stayed if I had known this.🙁
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CY-MD
Very nice motel in a beautiful setting. Great community room that looks out on a really nice pool and a gorgeous park! Rooms are comfortable. The only downside is the $15 per night parking fee! Not cool!
Stayed 4 nights in Feb 2024