Ratings based on 385 Verified Reviews

4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Easy to get to. Ample parking. Even though it looked like it was full. There was NO noise at night. Super clean. Huge room. Great view of the pool. I will stay again.
3 out of 5
by A verified traveler

Posted Aug 19, 2017
I stay at the Holiday in all the time. This is one of the worst I have ever been.
5 out of 5
Recommended
for Everyone
by A verified traveler from P

Nothing Better.

Posted Jul 2, 2017
My stay was awesome. I couldn't have asked for better amenities, comfort and price. I'm definitely going to stay again very soon.
Comment from Hotel Management
Jul 5, 2017 by Hotel staff, Hotel Management
Hello J.P. Your accolades about your recent stay with us are music to our ears -- and the hotel staff truly appreciate knowing that their efforts to provide you with an exceptional accommodation and overall positive atmosphere while you're away from home were successful. Be well and enjoy your travels. Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix az

Nice and quiet

Posted Jun 25, 2017
This is a good place to stay its quiet and the staff was really nice and giving when needing info
Comment from Hotel Management
Jul 5, 2017 by Hotel Staff, Hotel Management
Hello Kevin, We are so pleased that you had a wonderful stay with us recently at the Holiday Inn Rancho Cordova and that the staff welcomed you in true Holiday Inn style. You are always welcomed here and we wish you many happy and safe travels in the meantime. Kindest regards,
1 out of 5
by A verified traveler

Ac not working

Posted Jun 23, 2017
The ac was closing air but not cold air. We slept almost feeling like a hit box. I couldn't wait to wake up in the moring and leave. The only reason why we stayed is we were desperate for a hotel and breakfast becasue we have a toddler with us.
Comment from Hotel Management
Jul 5, 2017 by Hotel staff, Hotel Management
Dear Amber, Thank you for sharing your feedback with us. It is valuable and helps us to understand how your stay can be improved and to ensure that you will be completely satisfied. I deeply apologize for the shortcoming with the room ac; certainly, if any such matter occurs during your stay, we strongly encourage you to contact the front desk so that we can attend to it immediately and, if necessary, offer you another accommodation to ensure your complete comfort. Again, please accept our apologies and our sincere invitation to stay with us again when you are in the Sacramento area. Very cordially,
4 out of 5
by A verified traveler

Posted May 22, 2017 on Hotels
It was overall a good stay. Nice area and friendly staff.
Comment from Hotel Management
May 29, 2017 by Jeff, Hotel Management
Dear Highly Valued Hotels.com Guest, Thank you for the wonderful feedback and for taking a few moments to share with us. We appreciate knowing that you had a very satisfactory visit and hope to see you again in the near future when your travels bring you back to the Sacramento area. With kind regards, Jeff Gunzelman General Manager
3 out of 5
by A verified traveler

Posted May 21, 2017 on Hotels
Comment from Hotel Management
May 29, 2017 by Jeff, Hotel Management
Dear Very Important Expedia Guest, Thank you for the positive feedback and for choosing to stay with us during your recent travels to Rancho Cordova. Your comfort, rest and positive travel experience are at the top of our priorities, so it's always reassuring to know that you had an excellent travel experience. Come back to see us again soon. All the best in your travels, Jeff Gunzelman General manager
2 out of 5
by A verified traveler from gardnerville

Not that great

Posted May 15, 2017
Pros: Breakfast
Cons: Shower , maid service, pillows
Location: Close to RC events center
Stayed for two nights after the first night our room never got cleaned, of course there was a letter stating that the do not disturb sign was on the door, we left our room by 10:30 and took off sign, you think they would of come by to check and clean it as check out is 11:00, I've never had that problem at other hotels. The shower was so squeaky when you moved around in it thought it was going to cave in. I do have to say the breakfast was good the food tasted really good. The pillows were way too soft it took 3 pillows to get any firmness. Kinda disappointed for a holiday inn. I'm usually very pleased with there hotels but not this one. Won't stay here again.
Comment from Hotel Management
May 21, 2017 by Jeff Gunzelman, Hotel Management
Dear Jet, Thank you for sharing your impressions of your recent stay with us. Certainly, we always intend for your visit to be exceptionally positive. Our housekeeping department typically make a minimum of three rounds to identify which rooms have do not disturb signs removed so that we can accommodate your needs. If you ever find that we've missed you in this process, please contact our front desk immediately so that we can refresh your room. Per Holiday Inn standards, all guest rooms are appointed with both soft and firm pillows (embroidered onto the pillow case for your ease). If, however, you still need a firmer pillow, please let us know. We understand how important it is to have a superior night of sleep and will make every effort to ensure you are fully rested. We look forward to seeing you again soon and invite you to say "hello" upon check in so that we can get to know you better. Cordially,
5 out of 5
Recommended
for Everyone
by A verified traveler from Fullerton, CA.

Very Nice !!

Posted Apr 30, 2017
Pros: Everything
Cons: more TV stations
Location: right off the 50 freeway. near food and breweries.
Just needed a place to stay over night. Have always stayed at Holiday Inn Express but this is a first for the none express. Very nice room, excellent breakfast for a reasonable price. Great bar. Had room with frig., microwave, Jacuzzi; very nice.
Comment from Hotel Management
Apr 30, 2017 by jeff, Hotel Management
Hello Steve and Sharry, Your kind accolades are very much appreciated, and all of our staff truly value knowing that you had an excellent stay. As a full-service Holiday Inn (vs. the HI Express), we offer a lot of amenities to provide you with a positively memorable travel experience: pool, Jacuzzi and redwood sauna; 24-hour business center, complimentary guest laundry, newspaper, Wifi, parking, evening manager's reception in the lounge, exercise room and the usual high guest room bed and pillows that will soothe and relax you after a long day on the road. Thanks for staying with us and come again soon. With kindest regards, Jeff Gunzelman General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

High traffic area

Posted Apr 25, 2017
We were on the 1st floor next to the rear door. Lots of late night and early morning use with the door closing. Room was clean and bed comfortable. Won't stay in that room again because of the noise and thoughtless people.
Comment from Hotel Management
May 2, 2017 by Jeff, Hotel Management
Dear Anonymous, Thank you for letting us know about your recent stay. Most certainly, it is our primary interest that you have a completely restful and enjoyable experience and that your guest room accommodations and comfort exceed your expectations. I apologize for the noise generated by people coming and going from the building and will re-evaluate the door closing hinge and consider additional solutions to that particular area. We cordially invite you to return and let us know in advance so that we can select a room location that will more appropriately suit your location preferences. Warmly, Jeff Gunzelman General Manager