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Reviews of Beautiful mountain-view condo with pool, fireplace, skiing & washer/dryer

Beautiful mountain-view condo with pool, fireplace, skiing & washer/dryer
Red River, NM

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 4 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

7.6/10

Cleanliness

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Emily K.

Liked: Cleanliness
Lifts West Condo- awesome stay!
Loved staying here. Short walk to the main ski lift. Condo was clean when we arrived and they even allowed for early check-in. Perfect for a smaller family or small group of friends!
Stayed 4 nights in Mar 2024

6/10 Okay

Joseph

Traveled with family
sticking doors.
Stayed 4 nights in Sep 2023

6/10 Okay

Leon W.

Disliked: Cleanliness
Never Again
This propert is in need of upkeep and update. The micro wave dirt was repaired with white duck tape. The floors needed more care. The shower on main floor had signs of water damage on the ceiling with spots of the plaster falling off. Pancakes were left in the microwave - so no had cleaned . Towel rack in sink area needs tightening. This disappointing fir the price of renting this property . Also there is a safety hazmats with nails sticking out of the bench at dining table. We will be renting elsewhere next year.
Stayed 2 nights in Jul 2023
Response from VrboOwner on Aug 6, 2023
Thank you, XXX, for your feedback! We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.

6/10 Okay

Kendra D.

Liked: Cleanliness
Issues with Property Had Us Leaving Early
We got this condo because of the amazing location in town and close to the river. The layout of the condo was very unique and fun, so that was a plus! But we had several issues once we arrived that led us to leaving a day early. - Couldn't figure out the lock keys when checking in. So we had to continue using a 10-key code to get into the condo. - It was extremely hot upstairs. We opened the only window and kept all the fans on, but it didn't help. We knew there was no A/C unit but the heating unit would not turn off. We made sure all 3 thermostats in the condo were turned in the Off position but it didn't help. We tried contacting Guest Services but they didn't know anything. - The beds were extremely firm. On our last night, we had to sleep downstairs on the couches (especially with the heat) just to get a good nights sleep. - The sink in the upstairs bathroom was completely clogged. - We loved having a full kitchen to cook in but found that there was no cooking oil, cooking spray or tin foil in order for us to cook or bake anything. And no frying pans that we could find. So the food we bought went unused. - The WiFi at this property was super spotty. The connection would only last part of the time and when it was able to be connected, we had a very low signal. We didn't even get the WiFi password until the day after we checked in because the office was closed. Hopefully others will have a better time than we had! We do not recommend this property.
Stayed 4 nights in May 2023
Response from VrboOwner on Jun 20, 2023
We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve, and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

10/10 Excellent

Barry M.

Liked: Cleanliness
Business
The property was better than expected. Great location to food and fun. Would highly recommend staying here.
Stayed 3 nights in Aug 2022