Ratings based on 82 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

GOOD LOCATION. GOOD BREAKFAST

Posted Aug 15, 2017
GOOD LOCATION. GOOD BREAKFAST NICE SERVICES IN FRONT A GREAT PARK PARQUE DEL RETIRO
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 9, 2017
First time to Madrid. Great City. Hotel was in excellent location. Directly across from park. Quiet and relaxing. Staff was very friendly and helpful. Room was inviting, spacious and very clean. Would recommend to others.
5 out of 5
by Rosa V.

Posted May 2, 2017 on Hotels
Wonderfull hotel perfect location around Retiro park, good service .
4 out of 5
by Eduardo

This traveler left a rating score only Posted Mar 13, 2017 on Hotels
5 out of 5
by Andres

This traveler left a rating score only Posted Aug 12, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 12, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Gorgeous hotel next to the park

Posted Feb 19, 2016
AC Palacio is a stunning hotel next to Retiro park. The hotel Itself is beautifully designed. We stayed in a superior room which was very spacious and very well cleaned each day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norwich

Quiet , elegant and friendly hotel.

Posted Jan 18, 2016
Pros: Everything
Cons: N/A
Location: Within walking distance of 3 major Art Galleries and overlooking beautiful park .Possible to walk to downtown also.
Wonderful few days in January.A cultural holiday ....Art Galleries, Royal Palace, flamenco, City walks and lovely tapas.Service and help in the hotel was second to none.
5 out of 5
by A verified traveler

Excellent accommodations

Posted Oct 15, 2015 on Hotels
Beautiful hotel with very helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveler from jeddah

Friendly boutique hotel

Posted Oct 9, 2015
Nice hotel, best staff, near everything . The floor wasn't clean and there was bugs in our room one of them bite me.there are little dust on the floor, it must be cleaned well or add a carpet. Staff are amazing and helpful.