- Liked: Property conditions & facilities
- Disliked: Cleanliness, amenities
We were going to be late checking in so I called to let them know. We got in at 1:45 and they told me they cancelled our room. I asked why because I called to let them know I would be late and he said it automatically cancels any reservations at 2am.... ok- but it's only 1:45. He then said he could get us another room but the system needs to update and it would be another half hour we would have to wait. Of course I was not happy. Someone could have called to make sure we were still coming. Then after all of this he says he can actually put us in a room now but we need to leave our credit card with him so he could check us in again, so we did. Why was that just not done in the first place? We get to the room- half of the lights didn't work and the bathtub and toilet had not been cleaned and were dirty. The breakfast was either a danish, apple, or banana and they had no coffee. I was very disappointed and will not ever stay there again.